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Taking advantage ofEnterprise Architecture
and best practices
Ministry of Education
16 January 2013
Version #0.1.2
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Topics
Ministry of Education 3
1- Problems Visualization2- Understanding Enterprise Architecture
3- What is the Solution?
4- Examples
5- Questions and discussion
Example - Travelling Business Scenario
Example - of Using Planning
Example - Drivers for Change
Example from Kuwait MOE
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Ministry of Education 4
Problems Visualization
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Ministry of Education 5
The challenges dont get any easier
"how can I control costs? "how can I retain more customers?" "how can I reduce time to market?" "how can I improve service levels? "how can I ensure business continuity? how can I reduce risk? "how can I bring my customers and partners together?
real-time businessaround the clock
increasedregulatoryscrutiny
globalization,off shoring
merger & acquisitionintegration
global visibility, stability& control
innovativecompetition
IT &communications
complexity
increasedvulnerability &risk exposure
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Ministry of Education 6
the importance of business & IT alignment
only 10% of companies are extremely successful in
aligning IT and Business Strategy Deloitte Consulting
When they are aligned you have
leading to
full visibility & control
corporate & IT governancecompliance
customer retention & satisfactionrevenue growthstreamlined economies of scalestrengthened position in the marketplaceprofits and shareholder value
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Ministry of Education7
Strategy and architecture
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Ministry of Education 8
and the impact of a disconnect
poor visibilityrisk & unpredictability
disqualification
wasted investments
customer churn & frustration
decelerationlagging behind the competition
reduced profits
leading to
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Ministry of Education 9
Are you always in fire fighting mode?
"how can I make best use of the people I have? how can we ensure data integrity? "how can I keep my end-users happy? "how can I plan for my critical peaks of activity? "how can I ensure business continuity? how do I know if I am compliant and secure? how can I maximize the utilization of my infrastructure investment?
I cant get commitmenton lead times
I dont have enoughpeople
Im nervous about thelevel of security
I have too manyinterfaces
it takes too longto connect
I cant see what level ofservice Im getting
I have no qualityguarantee
were not keeping upwith new technology
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Ministry of Education 10
Extinguishing these fires requires a holistic approach
Strategy
Operations
Enterprise
Architecture
Portfolio, Programme
& Project Management
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Ministry of Education 11
made possible with enterprise architecture, governance
and service management
service
catalogueservice
catalogue
Adoption and implementation of an IT
Governance Framework ( IT Policies
and Procedures) to ensure effective use
of technology and betterIT Risk
Management
Improve effectiveness and efficiency of
People and Processes through adequate
use of technology
Architect and Integrate systems
appropriately to ensure an efficient
service oriented implementation ofbusiness requirements
Ensure Confidentiality, Integrity and
Availability (CIA) of data at all times
peopleprocess
technology
Service
Management
Include EA and Governance as rings or layers around SM
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Ministry of Education 12
Our holistic approach to your entire landscape
branchesmain
offices
partners
suppliersSCMCRM
ERP
customers
mobileworkforce
tele-workers
datacenters
starts with an assessment
Pain points Strengths
staffing levels aging infrastructure
alignment to business needs ineffective processes
under utilized resources
skill base shared infrastructure mature processes location vendors and partners
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Ministry of Education 14
Understanding
Enterprise Architecture
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Enterprise Architecture
Optimize across the enterprise theoften fragmented legacy of processes
into an integrated environment that is
responsive to change and supportiveof the delivery of the business
strategy.
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Advantages from enterprise architecture
1- Lower operation costs
2- Agile organization
3- View & SharingCapabilities
4- Easy Change Management
5- Flexible workforce
6- Improved businessproductivity
7- The ability to procureheterogeneous, multi-vendor & open systems
Ministry of Education 17
Efficient Business
Operations
Efficient IT
Operations
1- Lower softwaredevelopment, support,and maintenance costs
2- Increased portability ofapplications
3- Improved interoperability
4- Improved ability toaddress criticalenterprise-wide issues like
security / Risk
5- Easier upgrade andexchange of systemcomponents
Better ROI
1- Reduced complexity in thebusiness and IT
2- Maximum return on
investment in existingbusiness and ITinfrastructure
3- The flexibility to make, buy,or out-source businessand IT solutions
4- Reduced risk overall in newinvestments and their costof ownership
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What if we dont have of EA
1- Inability to rapidly respond to challengesdriven by business changes
2- Lack of focus on enterprise requirements
3- Lack of common direction and synergies
4- Incomplete visibility of the current andfuture target enterprise architecturevision
5- Inability to predict impacts of futurechanges
Ministry of Education 18
Problems in Business
Operations
Problems in IT
Operations
1- Increased gaps and architectureconflicts
2- I Lack of commonality and consistency
due to the absence of standards
3- Dilution and dissipation of criticalinformation and knowledge of thedeployed solutions
4- Rigidity, redundancy and lack of
scalability and flexibility in the deployedsolutions
5- Lack of integration, compatibilitybetween applications
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Summary of Enterprise Architecture
EA can be used To:
Achieve an organizations mission and Strategy.
An Enterprise Architecture framework:
Provides a collection of best practices, standards,
tools, processes to assist in the creation of theEnterprise Architecture.
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Successful Stories
Department of Defense -United States (TOGAF, ITIL)
Department ofTransportation - United
States (TOGAF, ITIL)
Canadian Government - ALL(TOGAF, ITIL)
QR Systems Inc., Canada
TRM Technologies Inc.,
Canada
ORACLE, USA
IBM, USA
Ministry of Education 20
North America Europe
United Kingdom GovernmentALL Departments (TOGAF,ITIL)
Government of Germany -
(TOGAF, ITIL)SAP, Germany
Rio Tinto, UK
Roehampton University, UK
Royal Philips Electronics,Netherlands
QA Ltd., UK
Qernelnv, Belgium
QualiWareApS, Denmark
Other World
Dubai e-Government
(TOGAF, ITIL)
Qatar Government
(TOGAF, ITIL)
ReGIS Inc., Japan
Real IRM Solutions (Pty) Ltd.,South Africa
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What Others Said About EA
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What Others Said About EA
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What Others Said About EA
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Ministry of Education 24
What is the Solution?
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TOGAF
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- TOGAF is a framework a detailed method and a set of supporting tools for developing
an enterprise architecture.
- Optimize across the enterprise the often fragmented legacy
of processes into an integrated environment that is
responsive to change and supportive of the delivery
of the business strategy.
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TOGAF
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TOGAF - Core Architecture Repository
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Ministry of Education 28
Examples of TOGAF
Tailored with ITIL(best practices)
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Travelling Example - Preliminary Phase
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Am I ready for Travel?Do I have valid passport, enough
money?
Does my car ready for long travels?
Engine, Tiers are fineetc.
Business Objective
TravellingTOGAF Steps
Enterprise Maturity Assessment
Enterprise Impacted Scope
Confirm governanceIdentify and establish architectureprinciples
Implement architecture tools
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Travelling Example - Architecture Vision
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I have to visit Mechanic to ensure mycar is ready for long travel
I have to Identify what direction andthe route I will take.
What is potential risk?
Business Objective
TravellingTOGAF Steps
- Establish the architecture project
- Identify stakeholders, concerns, andbusiness requirements
- Confirm and elaborate business
goals, business drivers, andconstraints
- Evaluate business capabilities
- Assess readiness for businesstransformation
- Develop Architecture Vision
- Define the Target Architecture valuepropositions and KPIs
- Identify the business transformationrisks and mitigation activities
Travelling Example Business Data Applications
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Travelling ExampleBusiness, Data, Applications,and Technology Architecture
Ministry of Education 31
- I need to buy a big map to draw theroute I will take.
- I need to make stop points to have arest.
- I need to make points on the fuelstations I will passes beside them
- The Mechanic found that my engineis ok but I have to replace my tiers
- I have enough money and mypassport is valid, also, I have enoughtime to travel
Business Objective
TravellingTOGAF Steps
- Select reference models, viewpoints,and tools
- Develop Baseline and TargetBusiness Architecture Description
- Perform gap analysis
- Define candidate roadmapcomponents
- Resolve impacts across theArchitecture Landscape
Travelling Example opportunities and solutions
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Travelling Example opportunities and solutions,
Migration planning
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- I know that :
- I need this amount of money to travel
- I will follow this route
- I will stop in some stations to fill-up
my car with fuel
- Is it fine to replace my tiers OR
- Go with any Bus to my target city?
- I have to travel at this date and timeand I will arrive at this date and time.
Business Objective
TravellingTOGAF Steps
- Estimate resource requirements, projecttimings, and availability/delivery vehicleDetermine/confirm key corporate changeattributes, business,
- Review and consolidate gap analysisresults from Phases B to D
- Review consolidated requirementsacross related business functions,interoperability, dependencies
- Confirm readiness and risk for businesstransformation, assign a business value
- Formulate Implementation and MigrationStrategy, Roadmap & Implementation andMigration Plan
- Prioritize the migration projects throughthe conduct of a cost/benefit assessment
and risk validation
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Using Planning Example
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Drivers for Change Example
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Business Value vs. Risk Analysis Example
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Web Developer
Gathering Requirementsfor the project
DesignPrototype
Gathering DesignRequirements Build MainFunctions
Database Structure
UnderstandingWriting Code
Testing and
Publishing End
One Month One Month One Month One Month
One Month One Month One Month
Kuwait MOE Internet Section Example
Traditional Development (Seven Months Plan)
Ministry of Education 36
Architectural Development (Three months Plan)
Web Developer
Open New Project
from repository
Import MOEs
Framework
Do
Implementation
Database Structure
Understanding
Testing and
Publishing End
One Minute One Minute One Month One Month
One Month
1- Lower software, development, support, and maintenance costs2- Increased portability of applications3- Improved interoperability5- Easier upgrade and exchange of system components
But
1
2
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Example from Kuwait MOE Internet Section
Traditional
Development
Ministry of Education 37
Architectural
Development
- Open New Project
- Import MOEs Framework
- Do Implementation
Gathering Requirements
V.S.
Starting ProjectJanuary
Database StructureUnderstanding
Design PrototypeFebruary
Testing and PublishingGathering Design RequirementsMarch
Build Main FunctionsApril
Database Structure UnderstandingMay
Writing CodeJune
Testing and Publishing Project ClosureJuly
7 x 1000 = KD 7,000 3 x 1000 = KD 3,000
Saving in Cost = KD 4,000Saving in Time = Four Months
Ends at 31 or March
Ends at 31 or July
E l f K i MOE I S i
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Example from Kuwait MOE Internet Section
Traditional Development
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Architectural Development
Development Productivity
Cost of Project = 7 Months x KD. 1,000 (per month) = KD. 7,000
3 Months x KD. 1,000 = KD. 3,000
January February March April May
KD 3,000 33% Value 230 %
Value 100 %
June July
Feature
Benefits Diagram
Impact Outcome /Benefits KPIsFaster Implementation Complexity Reduction Maximize Benefit (Business)
Common Use Applications (Business)
One Source (Data)
Operations enhancement
Interoperability Improvement
Easy Management
Operational CostsLow Costs Re-Use, not Re-Invent (Application)
Efficient management
at all levels
Strengthen the Information and
Communication Technology
Risk MitigationSimpler User Interface
Single Login Screento all services
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Ministry of Education 39
Questions and discussion
Q f
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Question for all audiences
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Do you know in details How does Datacenter help to achieve
the Ministry's Vision, Mission, and Goals?
Business1Are you sure that Datacenter is functioning in right way?
Governance2Do you have a Strategic Architecture Plan for next 5 Years toalign IT to Educational Objectives and MOE Strategy?
Vision3Are you aware of the level of service ministry gets from Datacenter?
Strategy
4 Do you have well defined, written, and publishedpolicies & procedures manual to help staffs how to do what?
Operations5
Answers of organizations implemented
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Answers of organizations implemented
Enterprise Architecture programs
Ministry of Education 41
Answers of organizations have Enterprise Architecture programs
# Question Answer
1 Do you know in details How doesDatacenter help to achieve
the Ministry's Vision, Mission, and
Goals?
Yes, We have implemented TOGAF to control and manage our
Enterprise and modifications affected the business; we then
implemented ITIL to ensure that IT operations are controlled by
the policies that approved by executive managers.
2Are you sure that Datacenter is
functioning in right way?
Yes, We have a periodical scheduled Governance
Implementation, and we always reports to the CIO about our
findings and recommend some changes to ensure IT alignment
with the Business.
3 Do you have a Strategic ArchitecturePlan for next 5 Years to align IT to
Educational Objectives and MOE
Strategy?
Yes, OurIT budget is well defined and scheduled; also, the
Budget is linked in right manner to the Strategic Architecture that
also linked to the business objectives and principles to ensure
approval. We also, understand where we will be after 5 Years and
we work as we planned on the segment one by one.
4 Are you aware of the level of serviceministry gets?
Yes, we have fully understand of the limitation of services we
provide, and we also know at what points we need to develop our
Architecture and operations strategy
5 Do you have well defined, written, andpublished policies & procedures
manual to help staffs how to do what?
Yes, its we hardcopies and softcopy is published on our website,
so everyone knows exactly what he or she needs to do, and what
are the exactly steps must be followed to perform it.
E d f th i
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f 2
End of the session
Thanks for
yourattention and
your time