Enterprise architecture of contemporary e-commerce systems

09.10.2013Oggie Astardzhiev

Deputy Head of Operations

eCommera - Our customers, our credits•We partner with 30 brands, delivering over 100 sites across 27

countries•Managed by our teams across the globe: Dallas, San Francisco,

London, Paris, Sofia, Vadadora, Pune

eCommera’s proposition

eCommera’s proposition is:• Provide already integrated best of breed solutions• Single contract & SLA• Continuously evolving product• Build on-top of partner systems/frameworks = added value layer• Provide other services to maximise online store sales

eCommera receives:• Professional services revenue• Gross Margin Value (% of sales)

Common problems with e-commerce systems

• Overcomplicating/Oversimplifying

• Unrealistic client expectations

• Lack of documentation

• Lack of team developing practice

• Unclear processes and policies

• Wrong SLAs

Where are the pitfalls when designing an integration

Thank you!

Questions?