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Enterprise Asset Management Manufacturing
Enterprise Asset ManagementManufacturing
Technology is enabling the 4th industrial revolution
PHYSICAL
Production assets
Raw materials and products
Preventive maintenance
Modern manufacturers are embracing customer centricity,
innovating faster and becoming more agile
DIGITAL
Smart products
Service ecosystems
Connected consumers
DIGITAL TRANSFORMATION
Customer
Supply Chain
Design & Engineering
Production
MarketingSales
Services
Digital transformation is real – and it’s happening now
Enhance the
customer experience
79% of companies
use IoT to become
more efficient and
more responsive to
their customers
40% of industrial
manufacturers use
digital technologies to
monitor products sold
to customers
Innovate faster
80% of
manufacturers expect
that improved factory
connectivity will help
them to increase
output levels
35% of
manufacturers
currently collect and
use data generated by
smart sensors to
enhance
manufacturing
Create service-based
business models
83% of
manufacturers said
that selling products
as services would
increase profits
72% of field service
organizations treat
service as a profit
center
Transform your manufacturing organization to stay ahead
Customer Center
Next Stop
History
Research and DevelopmentOperations & Supply-Chain Hub
Engage
Customers
Empower
Employees
Optimize
Operations
Transform
Products
The time to position for factory of the future is now
85% of manufacturing executives
expect human-machine centric
environments to be commonplace
by 2020.1
Within 3 to 5 years, hundreds of
millions of things will be
represented by digital twins.2
$500b potential in savings for
manufacturers and equipment
makers from virtualization, real-
time communication, and cobot
technology.3
30% simultaneous revenue
increase and cost reduction for
Industry 4.0 first movers by 2020,
compared to only 2.9% p.a. and
3.6% p.a. respectively for the
average company.4
Sources include: 1. Eric Schaeffer et al., Machine Dreams; Making the most of the connected industrial workforce. Accenture. February, 2017. 2. http://www.gartner.com/newsroom/id/3482617 . 3. Daniela Costa, Head, European Capital Goods Equity Research, Goldman Sachs Research; Forrester Research. January, 2017. 4. PWC 2016 Global Industry 4.0
Survey; Dr. Reinhard Geissbauer, Jesper Vedso and Stefan Schrauf.
CRM
SRM
ERP
…
Process
interoperability (IT)
Information
flow (OT)
Collaborative
equipmentEcosystem
interaction
Vertical integration
Horizontal Integration
End-to-end engineering
Industry 4.0 Design Principles
Sometimes the pains are more easy to see
currently poor processes in place
and no visibility
1 manager several workers adhoc
paperbased
no visibility of downtime or
capture of costs
no control, poor visibility mostly
reactive
adhoc
adhoc
adhoc
yes - Access system / xls
How many percent of your total
downtime do you log?
unknown
How do you log downtime Manual
or via controlsystem? (Manually -
Maint. worker? Prod.operator?)
manual
What is the approximate cost of
downtime per year?
unsure - poor data
How much production time /
capacity do you loose to
downtime?
unsure - poor data
An integrated asset management approach is a good place to startIntegrating IT systems provides
relevant data to both sides of
the supply chain more easily,
increasing production capacity
by 20%1
Condition monitoring processes
that enable manufacturers to
manage overall equipment
effectiveness (OEE) at the plant
level increase performance from
65% to 85%3
39% of leading companies have
gaps in their asset maintenance
service processes that they want
to improve2
Today, only 23% of issues
identified by predictive
maintenance systems are
automatically integrated into
business processes4
1 Forbes, Top 5 Digital Transformation Trends in Manufacturing, 2017
2 Aberdeen Group, Maintaining the Health of Your Most Critical Assets with EAM and IoT, 2017
3 Forbes, 10 Ways Machine Learning is Revolutionizing Manufacturing, 2016
4 ARC, Enterprise Asset Management Global Market Research Study, 2016
“Ensuring asset health is (and should be) a high priority for Best-In-Class firms, who are 37% more likely than all others to run enterprise asset management solutions. EAM allows organizations to ensure asset health, by
listening to, and learning from, enterprise assets.” – Aberdeen Group, 2017
Because it affects every role in the organization
My employees need an improved,
more mobile and intuitive way to
manage work orders that works
independently of wireless connections.
Operations Manager
We need a proven provider who can
help us minimize business risks by
implementing a vertically targeted and
technologically sound solution.
Chief Executive Officer
I need to make our employees’ lives
easier by finding a tool that’s efficient
to roll out and that minimizes manual
intervention between applications.
Chief Information Officer
I need an easy way to demonstrate
ROI on production equipment and to
gain visibility into procurement,
inventory, and costing.
Maintenance Manager
We need a better strategy for
managing our equipment and work
orders that enables us to reduce both
downtime and costs.
General Manager
I need better analysis and reporting
capabilities to support sound
decision-making regarding our assets.
Chief Financial Officer
Enterprise Asset Management
The de facto standard for achieving operational excellence
• Interoperate easily with
IoT-enabled assets
• Plan maintenance activities
more effectively using data
from corrective, preventive,
and reactive maintenance
activities
• Enable maintenance teams to
work anywhere with mobile
capabilities
Future-ready
• Choose between Dynaway specialists or a broad partner network for help with analysis, implementation, and setup of modules
• Import assets and asset structures directly from legacy systems
• Achieve ROI quickly
Simple to deploy
• Leverage existing ERP modules
• Avoid duplicate data
• Manage and mine for business insights from a single database
• Reduce the effort required behind IT and security management with a streamlined system
Fully integrated
Maintenance Management
Dynamics 365 Operations Enterprise Asset Management Workspaces
WORK ORDER PLANNING TECHNICIAN PLANNING
Count of Work order Count of Technicians
Integrated asset management across the modern factory
Controlled organizational costs• Reduce production costs with improved visibility into what’s happening
across your business
• Leverage a modern platform for understanding what each machine is
costing your business
• Actively control costs with real-time costing information
• Reduce maintenance overtime, labor, and contractor costs
Greater machine effectiveness• Improve effectiveness by leveraging preventive maintenance capabilities
• Gain insight into downtime through structured reports generated with
business intelligence
• Optimize uptime and extend equipment life expectancy
• Increase visibility into product performance and enable workflows to
respond to changing conditions
Lower administrative burden• Leverage a systematic approach to automate the management of
processes, pieces of assets, and products
• Automatically plan work orders to optimize for different parameters
• Upload asset counters for predictive maintenance automatically
• Automate elements of purchasing and inventory transactions to gain
efficiency and reduce entry errors
Equipment performance
deteriorating: now
scheduling maintenance
Finance & Purchasing
Inventory Management
Dynamics 365 Operations Enterprise Asset Management Workspaces
HomeINVENTORY PLANNINGInventory
CONTOSO US
Activities
Projected
Surplus
Shortage
Actual number needed
Number currently plannedBolts Rollers Belts Screws
Conveyor belts500
400
300
200
100
ProductionMaintenance
PLANNING BOARD
CONVEYOR BELT LAGGING
Consider scheduling corrective maintenance
Dynamics 365 Operations Enterprise Asset Management Workspaces
Home
Production Manager
CONTOSO US
ActivitiesMaintenanceWork Orders
MAINTENANCE NOTIFICATION
Corrective maintenance planned for machine 531 todayIf we replenish inventory based
on work order trends, we can
be much more efficient and
reduce spare parts costs.
We need to ensure the right technicians
are working on jobs and start training staff
on new skills to so we can get work done
as efficiently as possible.
KANBAN
MACHINE 531 REPAIR
WO-000134Corrective maintenance procedure
Phase 1
Phase 3Consume
parts
Phase 2
Dynamics 365 Operations Enterprise Asset Management Workspaces
LOCATION # 24 SUMMARY
Work orders: 17
Assets: 137
Average cost per work order: $1575
New requests: 4
PURCHASING REQUESTS
Bolts: -140
Rollers: +10
Belts: -50
Screws: +20
Spare parts: Conveyor Belts
Dynamics 365 Operations Enterprise Asset Management Workspaces
Home
Production Manager
CONTOSO US
ActivitiesMaintenanceWork Orders
MAINTENANCE NOTIFICATION
Corrective maintenance planned for machine 531 today
Production
Integrated asset management: coming soon
Controlled organizational costs• Leverage a modern platform for understanding what each machine is
costing your business
• Reduce production costs with improved visibility into what’s happening
across your business
• Actively control costs with real-time costing information
• Reduce maintenance overtime, labor, and contractor costs
Greater machine effectiveness• Improve effectiveness by leveraging preventive maintenance capabilities
• Gain insight into downtime through structured reports generated with
business intelligence
• Optimize uptime and extend equipment life expectancy
• Gain visibility into product performance and enable workflows to respond
to changing conditions
Lower administrative burden• Leverage a systematic approach to automate the management of
processes, pieces of assets, and products
• Automatically plan work orders to optimize for different parameters
• Upload asset counters for predictive maintenance automatically
• Automate elements of purchasing and inventory transactions to gain
efficiency and reduce entry errors
Finance & Purchasing
Inventory Management
Dynamics 365 Operations Enterprise Asset Management Workspaces
HomeINVENTORY PLANNINGInventory
CONTOSO US
Activities
Projected
Surplus
Shortage
Actual number needed
Number currently plannedBolts Rollers Belts Screws
Conveyor belts500
400
300
200
100
If we replenish inventory based
on work order trends, we can
be much more efficient and
reduce spare parts costs.
Maintenance ManagementKANBAN
MACHINE 531 REPAIR
WO-000134Corrective maintenance procedure
Phase 1
Phase 3Consume
parts
Phase 2
Maintenance
PLANNING BOARD
CONVEYOR BELT LAGGING
Consider scheduling corrective maintenance
Use machine learning to generate
analytics-based maintenance suggestions
Use augmented
reality to identify
correct equipment
and to visualize asset
status and repair
steps
Dynamics 365 Operations Enterprise Asset Management Workspaces
CONVERYER BELT FAILURES
January February March April
50
40
30
20
10
CONVEYOUR BELT UPTIME
Industry average: 80% Contoso U.S: 73%
CONTOSO BIPower BI Shared with me Work order cost control
Shared with me
Apps
Favorites
Recent
Workplaces
My Workplaces
Ask a Question about your data
Count of work order Count of work order
Original Budget Actual Cost
Use ready-to-go business
intelligence templates
Measure asset performance
against industry benchmarks
We need to ensure the right technicians
are working on jobs and start training staff
on new skills to so we can get work done
as efficiently as possible.
Dynamics 365 Operations Enterprise Asset Management Workspaces
LOCATION # 24 SUMMARY
Work orders: 17
Assets: 137
Average cost per work order: $1575
New requests: 4
PURCHASING REQUESTS
Bolts: -140
Rollers: +10
Belts: -50
Screws: +20
Spare parts: Conveyor Belts
Use IoT to survey and
instantly capture real-time asset
data from internal and remote equipment
Dynaway is globally recognized as a leading provider of enterprise asset management solutions
Who Dynaway is Why choose Dynaway?What Dynaway EAM does
Dynaway focuses exclusively on enterprise asset management built for the Microsoft Dynamics platform
Dynaway has been providing EAM solutions for more than 15 years
Dynaway is part of the EG Corporation, one of the largest Dynamics partners in the world
Enables efficient, continuous planned maintenance of production equipment
Cuts costs by reducing the risks of machine downtime and unplanned production stops
Improves production performance
Dynaway software is Certified for Microsoft Dynamics (CfMD) and is available on Microsoft AppSource
The Dynaway EAM solution is the most widely used EAM solution globally for Dynamics
Dynaway customers enjoy the support of a global ecosystem of Dynamics partners, Microsoft Services teams, and GSIs
Dynaway EAM is built into Dynamics to enable full integration across the functional areas of your business
“Every person we spoke to from Dynaway was passionate, competent, and well-informed, and that shows in
the solution we ended up with.”
Andy Jordan, Procurement Manager, Luck Stone
www.dynaway.com
Process IndustryLead in consumer wound-careimplementing EAM across all sites.
Construction IndustryConstruction customer implementing EAM at all their production sites.
Energi ProductionIndustryGreen energy electricity production utilizing EAM for all assets.
Metals IndustryIntegrated steelproducer with annual steelmaking capability of 22 M net tons.
F1 IndustryWilliams F1 is currently number 4 in this yerarsgrand prix! With AX and EAM.
Discrete Mfg IndustryHealth and fitness equipment manufacturer requiring visibility inthe shop.
Discrete Mfg IndustryLM Wind Power is the world’s largest independent supplier ofrotor blades to the wind industry.
Food IndustryOrganic foods mfgimplementing EAMusing mobile for workorderexecution.
Some of our Customers
www.dynaway.com
DYNAWAYVIDEO PRESENTATION
Next steps Learn more about our vision for digital
transformation at www.Microsoft.com/Manufacturing
Our perspectives in blogs, videos and articles
Customer stories
Events & webcasts
Social channels
Visit the Dynaway website to learn more
See how Dynaway’s customer have benefitted from
implementing the EAM solution
Talk to Dynaway
Vent your pains. Is there a cure?
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the
part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Kent Corporation
Moving from inefficiency to effectiveness
Objectives Kent Corporation wanted to replace its maintenance and
spare parts system to improve access to information,
accelerate work processes, and move toward a proactive
approach to maintenance
Tactics The Dynaway EAM and mobile client were integrated into
Microsoft Dynamics AX in two of 22 plants, with the rest
to follow starting in 2018
Results • Decreased reactive work orders by 60%
• Reduced overdue work orders by 50%
• Improved performance and reduced downtime
• Enabled better access to data on performance and
costs
• Simplified compliance efforts
Tools that increase accountability and help us understand
what’s getting done, what’s not getting done and whether
we’re staffing correctly, have helped us cut reactive work
orders by two-thirds. And that’s an ongoing trend.
— Natalie Oppel
Business Architect
Luck Stone Corporation
All in all, it helps us better understand how to keep
maintenance optimized, and that helps us serve our
customers quicker and more effectively.
— Andy Jordan
Procurement Manager
Gaining efficiencies and visibility into critical
maintenance information
Objectives Luck Stone wanted a simpler method for maintaining
equipment that would streamline information and reduce
costs
Tactics Dynaway EAM has been integrated with Luck Stone’s
existing systems, making it easier to derive, analyze, and
share maintenance-cost information
Results • Reduced tasks that previously took days to just a few
hours
• Improved access to – and working with – maintenance
cost information
• Cut the time required for safety and maintenance
inspections in half
Rich Products
The Dynaway solution has helped us achieve the three
goals that every maintenance and engineering
department strives for: accountability, efficiency and
accuracy
— James Huang
Regional IS Director for Asia Pacific
Dramatically improving maintenance
efficiency
Objectives Rich needed a way to automate machinery maintenance
records to gain efficiencies, and reduce downtime
Tactics Dynaway EAM and the Dynaway Mobile EAM mobile
client have been integrated with Rich Products’ existing
Microsoft Dynamics solution in Asian plants
Results • Reduced time spent on locating spare parts from
hours (in the most extreme cases) to just minutes
• Decreased time used on daily conditional routine
checks by 50%
• Eliminated unnecessary downtime with improved
overview and detailed information
• Improved performance with more accurate data
Allnex
With an exemplary effort by the specialists from Dynaway
and some very determined and structured Allnex
representatives the transition from SAP PM to Dynaway
EAM went according to plan and budget!
— Stuart Barry
General Director
Gaining top-floor visibility across the globe
Objectives Allnex wanted to replace their existing SAP PM module
and complete an implementation for its new facility in
Germany in 6 months
Tactics The implementation plan was realized within the 6 month
timeline
Results • Implemented Dynaway EAM in under 6 months
• Created a template for Dynamics AX installation across
national operational sites
• Significantly added to top-floor visibility with
computerized maintenance management
