Enterprise Content Management [ECM]
Boosting the Power of Information.
SoftExpert ECM Suite provides the technology you need to create,
capture, manage, store, preserve and deliver all the content, records and
documents related to your organizational processes.
SoftExpert ECM Suite boosts business productivity and agility by
providing better access to information and creating a foundation for
sharing, securing and reusing this content throughout the enterprise. The
solution allows companies to reduce data hardware and software costs
while integrating key information in unique ways to explore new
opportunities or quickly adapt to new business requirements.
A comprehensive ECM solution must be capable of managing the content
repositories, regardless of their type, whether physical or digital.
SoftExpert ECM Suite extends the solution beyond digital content to integrate the management of physical
records with electronic content, allowing for timely retention, disposal and protection, as well as auditing policies
associated with business records.
SoftExpert ECM Suite stores all content types in a unified enterprise repository that speeds up access to vital
business information. As content enters this repository, powerful content services improve information indexing
and automate content classification, complying with the enterprise taxonomy.
Once business information can be managed centrally, you can control its lifecycle based on internal policies and
external regulations. Retention policies can be applied to the stored content automatically as they are inserted
into the system, or interactively by users at any time.
Content Capture
Document Imaging and Recognition
Content Creation and Authoring
Content Indexing
Document Management Library Services
Content Collaboration
Content Lifecycle Management
Enterprise Search Capabilities
– The solution architecture facilitates
integration with other products through out-of-the-box
connectors and Web Services that allow users to
capture information based on any data source.
– End-to-end
scanning process that captures documents and
metadata together, enhanced recognition through
OCR technology and batch loading of content into a
fully searchable document management repository.
– Allows for
controlled document drafting through integration with
industry-standard authoring tools to create office
documents, engineering drawings (AutoCAD, Pro/E,
Solid Edge, SolidWorks), rich media and others.
– Content can be automatically
categorized with full-text indexing and extensible
metadata capabilities, complying with the enterprise
taxonomy.
–
Integrated ad-hoc workflow to ensure proper approval
processes, version and revision control, and check in /
check out functionalities to eliminate simultaneous
changes to content.
– Provides a secure team-
based workspace for people to share and edit
documents and projects directly from the user's
browser while maintaining revision control.
– Manages the
process of moving content through stages such as
“drafted,” “reviewed,” “approved,” “released,”
“archived,” “cancelled,” “outdated” and “disposed.”
– Easily searches
and retrieves information across federated repositories
using advanced technology, including full-text, search
term highlighting, metadata and dynamic categories.
MAIN FEATURES
Capture - Document Imaging and OCR
Content Review
Manage - Engineering Documents
Conversion Services
Content Notification Services
Workflow/Business Process Management
Records Management
Digital Signatures
Information Rights Management
SoftExpert SharePoint Connector
– Provides automated content
publishing in multiple universal formats, such as
portable document format (PDF).
– Manages alerts, such
as revision changes, document publishing and
expiration, document archiving or workflow tasks by e-
mail, system to-dos or on a mobile device.
–
Provides a well-integrated platform for automating
complex content-driven and collaborative business
processes, boosting productivity by using electronic
forms to gather information throughout the process.
– Extends the solution beyond
electronic records to integrate the management of
physical records with electronic content, allowing for
retention, disposal and protection, as well as auditing
policies associated with business records regardless of
location or type.
– Provides managers and other
reviewers with a regulatory-compliant way of signing
documents, while providing the equivalency of a paper
document signature's authenticity through the XML or
CMS signature standard type.
– Comprehensive
security that controls access and editing rights through
user-based, role-based and account-based privileges
including out-of- the-box SoftExpert Rights
Management or integrated with LDAP, SSL, access
control lists (ACLs) and digital certificates.
– Fully integrated
functionality of the SE Administration module that
allows users to create personalized views of SoftExpert
components in Microsoft Office SharePoint Server
2007 (MOSS 2007) as a web part. Collaboration - Review and Approval
Search and Retrieve
Store and Preserve
SoftExpert ECM Suite customers experience the following benefits:
• Lower overhead needed to support physical documents;
• Reduction of required labor to complete critical document-intensive processes;
• Greater collaboration fostered by real-time access to content;
• Increased leveraging of knowledge assets;
• Elimination of delays and inefficiencies inherent to manual processes;
• Customer service representatives are empowered to resolve issues on the first call using accurate and timely
data;
• Customer self-service – secure Web-based access to important documents;
• Better support for governance, risk and compliance initiatives by enabling secure access to content,
standardized business practices and retention of content based on policies;
• Improved litigation readiness and reduced litigation risk.
SoftExpert ECM Suite provides all of these components and more. It enables you to effectively and efficiently capture,
manage, store, preserve and deliver digital and paper-based content. Any authorized person - employee, customer,
vendor or partner - can manage and work on your documents, records and processes safely and securely anytime,
anywhere.
SoftExpert ECM Suite develops a proactive compliance with Good Manufacturing Practices, OHSAS 18000, ISO 9000
Quality Guidelines, Sarbanes-Oxley, DoD 5015.2, MoReq, ISO 15489, HIPAA, AIIM Standards and Recommended
Practices, ESIGN, 21CFR Part 11 Electronic Records and Electronic Signatures. It guarantees compliance for a variety of
industries, including pharmaceutical and medical devices, government, financial services and manufacturing.
SoftExpert is a market leader in enterprise-wide excellence and compliance application software to implement business
process excellence, industry-mandated compliance and corporate governance initiatives. From back office to boardroom,
operations to supply chain, internal workforce to external parties, SoftExpert empowers people and organizations to work
together more efficiently and use business insight more effectively to stay ahead of the competition.
Founded in 1995, SoftExpert has a rich history of innovation and growth as a true industry leader. SoftExpert solutions are
used by corporations of all sizes and types, including manufacturing, automotive, pharmaceutical, food and beverage,
medical devices, high tech, energy and utilities, aerospace and defense, oil and gas, government and public sector, retail
and distribution, financial services, transportation and logistics, healthcare, education, engineering and construction, IT
and software, and many others.
SoftExpert applications and services enable more than 2,000 customers and 300,000 users worldwide to operate
profitably, adapt continuously, and grow sustainably. SoftExpert, along with its network of partners, provides hosting,
implementation, post-sales support, and validation services for its solutions to ensure that customers realize the maximum
value from their investments. We believe that the power of our people, products, and partners unleashes growth and
creates significant new value for our customers.
SOFTEXPERT EXCELLENCE SUITE
COMPANY
These materials are subject to change without notice. These materials are provided by SoftExpert and its affiliated companies for informational purposes only, without representation or warranty of any kind, and SoftExpert shall not be liable for errors or omissions with respect to the materials. The only warranties for SoftExpert products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. Some product features and functionalities presented herein may be optional or dependent on the composition of the offer acquired.