Enterprise innovation and Smarter Cities in the new digital eraThe individual centered economy
SHIFT 1Data is becoming the
world’s new natural resource, transforming
industries and
professions.
SHIFT 2The emergence of
cloud is transforming IT
and business processes
into digital services.
SHIFT 3Mobile and social are
transforming individual
engagement – creating
expectations of security,
trust and value in return
for personal information.
The new era is defined by three shifts
OUR POINT OF VIEWData is the new basisof competitive advantage.
OUR POINT OF VIEWCloud is the path to new
business models.
OUR POINT OF VIEWA systematic approach
to engagement is
now required.
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Digital technology is changing users’ expectations, transforming economy from organization-centered into individual-centered economy
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*Individual-centered economy
... resulting in the emergence of the individual-centered economy
*Individual = Client / Consumer / Citizen, etc.
Mobile revolution
Social media explosion
Cloud Enablement
Power of analytics
Forces
Individuals are more connected and empowered
Operations and business models are being transformed
Competition is coming from new and different areas
Leaders will take a systematic and integrated approach to drive enterprise innovation
Systems of Insight
Enterprise Innovation Systems of Insight
How are you harnessing Big Data for competitive advantage?
Systems of Engagement
How are you harnessing mobile and social to transform relationships with customers, employees and citizens?
IBM works with Enterprises to build and integrate:
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Systems of Record
Systems of Engagement
Systems of Record
How are you transforming your existing IT systems for the requirements of the new era?
Systems of Record
Systems of Insight
Systems of Engagement
Pervasive Security Intelligence
Enabled by Cloud
EnterpriseInnovation
Smarter Cities compete successfully by cultivating three core attributes that express the personality of the city
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ResiliencyCharisma Vitality
Bold leadership in service of a differentiated
brand identity to attract
and inspire citizens and
businesses
Reimagined, sustainable
service infrastructure to
better anticipate and
respond to resource
challenges of all kinds
Smarter systems and
service delivery to help
individuals reach their
full economic, social and
health potential
IBM can help Leaders get started in the aspect of the City they choose
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Planning and ManagementLead with vision and deep insight to improve efficiency, collaboration and response for government, public safety and city operations
InfrastructureBuild resilient, sustainable infrastructure to increase efficiency, sustainability and proactively plan for energy, water and transportation
PeopleEnable individuals’ health and productivity to deliver better outcomes and reduced costs in social programs, health and education
A comprehensive approach to City and regional functions provides integrated insight across agency operations and collaboration with Citizens and service companies
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Intelligent Operations Center for Smarter Cities
Capitalize on new insights, using real-time visibility of cross-City data to optimize cost efficiencies
Create system-wide efficiencies to proactively manage problems and mitigate impacts to services and Citizens
Collaborate in new ways with business and citizen participation driving economic prosperity and enhancing citizen involvement
Smarter Cities examples: PON Bari
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Intelligent Operations
Building Management Building Energy Management
Analytics &
ReportingGraphical Mapping
Event Information
Real-Time Data Gathering
Physical Sensors
Service Hub
Urban Control Center
•Central dashboard
•Citizens collaboration
•External system interface
•Analytics
• Domain function
• Data Aggregation
• Data Collection
Smarter Cities is an ecosystem play
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ISTAT(National statistics)
ENEL(Electricity
data)
Gas, Water, Transportation, Waste, City events & Emergencies
ENEA(Real timePollution
data)
CNR(meteo and energy
production forecast)
Service Hub(building real time
Energy data)
HTTP REST Web Services
FTP/CSV CKAN OPEN DATA Smtp/CSV FTP/CSVSDMX
Web Services
Data collection Building model Pollution modelEnergy modelTemporal Dimensions Spatial Dimensions
CAP Adapter
City Governance
Smarter Cities examples: PON Napoli
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Centrale di governo basata su IBM IOC che consente
all’Amministrazione di gestire informazioni relative a tre
distinti ambiti:
� Beni culturali
� Turismo
� Mobilità
al fine di monitorare il comportamento della città a 360°,
pianificare interventi sul territorio e gestire in modo ottimale
disfunzioni o emergenze.
Una piattaforma aperta di servizi, mirata a promuovere lo
sviluppo culturale ed economico del territorio mettendo a
fattor comune dati e servizi di pubblica utilità secondo la
filosofia degli Open Data
Applicazioni mobili:
Multimodal Trip Planner per la pianificazione del viaggio da
parte del turista in ambito di trasporto integrato (ferro,
gomma, mare)
Visiting a museum per supportare il turista e rendere più
piacevole la sua visita ai musei della città, arricchendola con
contenuti di “realtà aumentata”
Discovering the City, per assistere il turista in tutti i suoi
spostamenti e nel costruire gli itinerari senza trascurare siti
“poco referenziati” nel passato ma di grande interesse
storico culturale
Smarter Cities is an ecosystem play
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ITOCIntelligent Tourism Operation Center
Powered by IBM IOCIPM
Integrated Payment Management(Autostrade Tech, Lauro.it)
SWMSmart Waste Management(Ferderico II, CNR)
Open DataOther Organizations
AnalystMobility & Tourism
Departments CitizensTourists
Major
Multimodal
Journey
Assistant
TMCTraffic Management Center(Autostrade Tech)
AVMAutomatic Vehicle Management(Lauro.it, ANM)
B2GB2G B2C
B2B
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Smarter Cities examples:Madrid
� Three million Citizens
� Adopting IBM’s Smarter Cities technology to improve the delivery and efficiency of City services and provide Citizens new tools to interact and communicate with the City council
� Using Big Data and analytics to transform the City of Madrid’s supplier management model, allowing the City to manage and pay each service provider based on
service levels in an effort to improve the management of public services such as street maintenance, lighting, irrigation, trees and green spaces, cleaning and garbage and waste management
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...patterns for leveraging information, anticipating problems, coordinating resources
Montpellier AgglomerationIntegrate Citizens’ information with its own data, and use simulations and advanced analytics to optimize services:20% reduction in pollution by 202010% improvement in traffic flow by resolving faster issues24h warning to prevent flooding
Digital Deltauses integrated information from various sources to reduce the cost of managing water by up to 15 percent.
Model City Mannheimsmart grid framework shifts up to 8% of energy demand to off-peak and reduces consumer costs up to 5%
Alameda County Social Services realizes $24 million in savings due to fraud and waste reductions, a 631% return on investment
Smarter Cities across the spectrum are achieving real results
Rio de JaneiroIntegrate information and processes from 30 different city agencies and implements a high-resolution weather and hydrologic modeling system that can predict flood events up to 48 hours in advance
Alamo CollegesEstablish near-real-time monitoring of equipment sensors and saves 1.2MUS$ during the first three years, resulting in a full ROI within the first 12 months
City of Cologne Predicts traffic patternsup to an hour in the future enabling the City to respond to anticipated congestion achieving 10% reduction in traffic congestion
A water board in India
saved ~ 40% of water supply through proactive prevention of water theft, leakage and malfunctions
Use Cases
14
Cognitive Computing
Memorial Sloan-Kettering Cancer CenterTHE BUSINESS NEED
Transform the treatment of cancer.
With thousands of permutations and
millions of new cases every year,
medical data on cancer is increasing
exponentially.
This creates challenges for doctors who
want to offer their patients tailored
treatments based on the latest evidence
and data, but who simply can’t process
all the information on their own.
THE SOLUTION
IBM Watson draws on the world’s published oncology expertise to create personalized treatment plans in seconds.
MSK and IBM are training Watson in
oncology, so that medical professionals
everywhere can make better, faster and
more informed decisions about how to
treat each individual cancer patient.
As of February 2013, Watson had
processed 2M+ pages from medical
journals and clinical trials and 600k
pieces of medical evidence. A doctor
would need 160 hours per week to stay
current with research; Watson can
process the same information in
seconds.
THE BENEFIT
Doctors have a powerful new partner in providing the best care for patients.
“Watson gives a list of possible treatment options and then ranks its confidence that that answer is the best or correct one. That is exactly how a doctor thinks.”— Dr. Mark Kris, MSK
Open Community People for Smarter Cities: https://ibm.biz/BdEfZW
Smarter Cities US web site: https://ibm.biz/BdEqQf
IBM Cloud Marketplace: https://ibm.biz/BdEMdx
IBM Cognitive Computing: https://ibm.biz/BdEMdq
Thank you!