Seizing the moment

Q: Mobile usage has been creeping up on us. We know people are using their own devices for work. But we’re uneasy about giving blanket ‘official approval’ just yet. Why should we make enterprise mobility management a priority?

A: Currently, you could be in the worst of both worlds: missing out on the full benefits of mobility, while putting yourself at grave risk from lost data, a damaged reputation, regulatory penalties, and expensive lawsuits. Take control now.

Q: We’re not sure if we should wait. Has enterprise mobility truly arrived?

A: Yes. The technology is absolutely ‘business grade’. With the right enterprise mobility solution your employees can access your corporate content and apps easily. It’s stable, secure and user friendly.

Q: We’ve got all sorts of business-sensitive content, including customer and product details. Is it secure if it’s accessed by a mobile device?

A: Yes. Mobile Content Management keeps all your company content safe using FIPS 140-2 encryption and multifactor user authentication for the highest levels of security.

One solution for everyone

Q: Many of our employees work remotely. Will enterprise mobility fit what we do?

A: Completely. Mobile Device Management from Sprint lets you stay in control of every device – wherever people are working. You can make changes over the air.

Q: We’d like to give our executive team greater access to company resources than we would for junior staff. Is that possible?

A: Yes. A content management solution can allow you to manage devices by ‘profile’ and define use policies for how each user can access, upload, and edit content.

Q: Some of our team work out in the field and need to upload their own content, such as documents, photos and videos. Is this possible?

A: Yes. Just set their profiles accordingly.

Enterprise Mobility Management (EMM)Just give me the FAQs. Plain and simple.Giving your employees the freedom to BYOD or use company mobile devices for work can boost business productivity, collaboration, and agility. But enterprise mobility also throws up a whole load of

questions that can shock, challenge, and nag away at you. Here are the answers to them. They’ll be useful if you’re at the beginning of your journey or looking for a better way forward.

Good news for your IT team

Q: Our IT team is under pressure already. They don’t have mobility expertise and resources are scarce. What’s the answer?

A: With mobile application management it’s easy. Enrolling new devices is fast and simple. You can push appropriate apps and content onto people’s devices – automatically. You can also let your users provision their own apps from the list of ones you make available. With Sprint, you have access to a self-service portal, which should be a hit with your BYOD users – and reduce the number of calls to your IT helpdesk.

Q: Our IT team can monitor our network OK. But we haven’t got time to see what every user is doing. Is that even possible?

A: When you get an EMM solution from Sprint, the answer is yes. All device and console events are captured – so it’s easy to spot potential problems. Individual user activity reports and real-time dashboards help you stay in control of your content.

App freedom versus corporate safety

Q: We can see mobility becoming a battleground: Users demanding total freedom and ourselves being painted as the ‘bad guys’ for saying No. How do we solve that?

A: Some internal PR can be useful. Position the IT department as supporters of greater freedom for the workforce. Sprint’s solutions deliberately make mobility easy for everyone to get productive and help themselves where possible. All employees will recognize you have to guard against dodgy apps, hackers, and lost devices.

Q: Every few months, there’s a new app that people like to share. How can we ban the dangerous and hackable ones?

A: Mobile application management lets you ban some apps entirely or place restrictions on their use.

Q: Our users have been downloading apps and using them for business. We’re tempted to say no to everything – just to be on the safe side. Is that wise?

A: It’s true that insecure or malicious apps might give hackers a back door to your systems. Mobile Application Management from Sprint is the answer. It lets you acquire, approve and distribute your own in-house and third-party apps.

Q: With third-party apps, do we simply say Yes to some and No to others?

A: It’s more refined than that. With Sprint mobile application management, you can ‘wrap’ third-party (and in-house) applications to add an extra level of security and policy over how they are used. You can do this without any additional coding.

Q: Is there a simple way to share approved apps to our users?

A: Yes, with Sprint you can even have your own personalized, secure enterprise app store of all the apps approved by you. You can consolidate the Apple® App Store™, Google Play™, and the Windows® Phone Store, while adding your in-house apps into the mix.

Making complex simple

Q: With company-owned devices, we had some control. But with BYOD, we’re facing an overwhelming variety of devices, firmware, operating systems, networks, apps and more. What can we do about this?

A: That’s where a mobile device management solution really pays off. You can deal with the mobile explosion, controlling every smartphone, tablet, and laptop via a single dashboard.

Q: Devices are coming in and out of the workplace faster than ever before. How can I keep up with tracking and managing all of them?

A: We understand. With BYOD, tech-hungry users often change their devices in less than a year! A mobile device management solution keeps track for you. With Sprint, you can simply view all your enabled devices via a single EMM Management Console. It’s easy to configure, manage, update, and secure your growing fleet over the air.

Enterprise Mobility Management (EMM)Just give me the FAQs. Plain and simple

Choosing the right solution

Q: What is the most important thing to consider when choosing an EMM solution?

A: Scalability and flexibility is key – because enterprise mobility is evolving so fast. Find a mobility partner that can work with multiple device types, including smartphones, laptops, ruggedized devices, and printers – as well as all the major operating systems. Then think about whether you’ll need management tools for apps, content and secure containers. There are different deployment options too.

Q: Enterprise mobility is starting to sound complex. Too complex, maybe?

A: With Sprint, it doesn’t have to be that way. We can help you to find the right solution and provide expertise with setup and configuration support.

Safe exit strategies

Q: Are we vulnerable if someone leaves the company – and they take their own BYOD with them?

A: Not with Sprint. You can revoke their access to corporate email, WiFi and VPN networks immediately – and also remove apps and content from their devices instantly.

What’s mine and what’s yours?

Q: Surely we have to treat BYOD differently to company-owned devices?

A: How you compensate people for using their own devices is something to consider. But Sprint lets you view and manage all enrolled devices (regardless of ownership) through a single console, keeping it simple across the whole fleet.

Q: If users download inappropriate content onto devices, could we be liable? What if we even backed up the stuff accidentally? We can’t always be monitoring what they’re downloading!

A: This is handled in a couple of ways. Firstly, all user activity is monitored, so you’d see a problem. Secondly, with Secure Workspaces

the capability lets you create a dedicated ‘secure workspace’ on every company device or BYOD, safely sealing off the area for which you’re responsible.

Q: Our employees could feel very passionately that their devices contain private information – and we’ve no right to ‘snoop’. Where do we stand?

A: Yes. It’s important not to invade people’s privacy – and face legal repercussions. A Secure Workspaces solution provides the answer. You can separate each user’s personal information from your corporate data on every company device or BYOD. One container is for company use and the other for outside of work. You can separate access to browsing, email, calendar, and contacts.

Enterprise Mobility Management (EMM)Just give me the FAQs. Plain and simple

Why Sprint?EMM from Sprint is an enterprise-grade software platform that helps you manage and secure sensitive content, mobile apps, and your complete portfolio of devices – regardless of ownership, location, or operating system.

Sprint also offers a best-in-class network, simple pricing models and bundles, and solutions that are extremely easy to use, from our EMM Management Console to the self-service portal for BYOD users. Our smart, sensitive, and tech-enabled strategy will enable you to keep pace with the relentless advances in enterprise mobility.

Call us at 877-633-1102 or visit sprint.com/business to learn more.