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Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National Association of Independent Schools
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Page 1: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School:

Getting Started

Constance Neary, VP for Risk Management, United Educators

Debra Wilson, Legal Counsel, National Association of Independent Schools

Page 2: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 2

Education’s Own Insurance Company

Why Enterprise Risk Management (ERM)?

Sustainability

Preparedness

Strategic planning

Internal controls

Mission

2/27/2014

Page 3: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 3

Education’s Own Insurance Company

ERM Defined A collaborative process, led by senior leadership, that

extends the concepts of risk management and includes:

Identifying risks across the entire enterprise

Assessing the impact of risks to the operations and mission

Developing and practicing response or mitigation plans

Monitoring the identified risks, holding risk owners

accountable, and regularly scanning for emerging risks

2/27/2014

Page 4: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 4

Education’s Own Insurance Company

ERM Process

Call to Action

Risk Identification

Risk Assessment

Mitigation Planning

Report and Monitor

2/27/2014

Page 5: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 5

Education’s Own Insurance Company

Key Players Board of Trustees

Audit Committee

Head of School

Senior Leadership

CFO or Business Officer

Risk Owners

Risk Management Committee

2/27/2014

Page 6: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 6

Education’s Own Insurance Company

Step 1:Call to Action

Communicate

Commitment to process

Importance to school

Enlist support and participation

Key Roles

Board

Head of School

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Call to Action

Risk Identification

Risk Assessment

Mitigation Planning

Report and Monitor

Page 7: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 7

Education’s Own Insurance Company

Step 2:Risk Identification

Focus and scope

Ongoing process

1st – Priority risks or existing risk

register

2nd – Dig deeper for additional

risks

Key Roles

CFO or Business Officer

Senior leadership

2/27/2014

Call to Action

Risk Identification

Risk Assessment

Mitigation Planning

Report and Monitor

Page 8: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 8

Education’s Own Insurance Company

Independent School Risk Register Abuse of students/

interactions with adults

Crisis management

Curriculum redesign

Employment practices

Facilities/deferred

maintenance

Health center

IT infrastructure

International students

School security

Shifting demographics

Study abroad programs

2/27/2014

Page 9: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 9

Education’s Own Insurance Company

Step 3:Risk Assessment

Evaluate

Likelihood risk will occur

Impact of risk on mission

Optional – velocity

Risk scoring

Key Roles

CFO and Business Officer

Senior leaders

2/27/2014

Call to Action

Risk Identification

Risk Assessment

Mitigation Planning

Report and Monitor

Page 10: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 10

Education’s Own Insurance Company

Independent SchoolHeat Map

1) Abuse of students

2) Crisis management

3) Curriculum redesign

4) Employment practices

5) Facilities management

6) Health center

7) IT infrastructure

8) International students

9) School security

10) Study abroad programs

IMP

AC

T

9

1

37

25

8

6

4

LIKELIHOOD

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10

Page 11: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 11

Education’s Own Insurance Company

Risk ScoreScore

Risk

IMPACT

1-2 Insignificant/Mid 3 Moderate 4-5 Significant/Catastrophic

Minimal impact on annual operations, reputation or

financial condition.

Could delay plans in place, short-term programs affected, and require

moderate management effort; 1-6 months’ recovery.

Long-term and significant effect on ability to recruit students, faculty, financial support; material breach of

confidence & reputation.

x

LIKELIHOOD

1-2 Unlikely 3 More Likely 4-5 High Probability

Unlikely to happen in the near future and no immediate

action is needed.

More an likely to occur and management should begin to

mitigate.

High probability event/risk will occur within a year; immediate action plans

needed.

=

TOTAL RISK SCORE

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Page 12: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 12

Education’s Own Insurance Company

Step 4:Mitigation Planning

Ownership

Subject matter expertise

Management plan with

timetable

Key Roles

Senior leaders

Other risk owners

RM Committee

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Call to Action

Risk Identification

Risk Assessment

Mitigation Planning

Report and Monitor

Page 13: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 13

Education’s Own Insurance Company

Risk Management Plan/Report Date

Name of Risk

Owner

Description of Risk

Risk Score (likelihood X impact)

Risk Objective/Treatment

Risk Score after Treatment

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Page 14: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

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Education’s Own Insurance Company

Case Study: Study Abroad Programs

Your school sends students on three school trips

every spring break, which last roughly ten days.

Two of the trips use host families and the third

uses a third party vendor to manage travel

around the country.

Have you planned for these program risks?

2/27/2014

Page 15: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 15

Education’s Own Insurance Company

Risk Assessment

Ownership? Individual? Team?

Overall risks?

Host family trips? Third party vendors? Others?

Likelihood? Impact?

Score?

2/27/2014

Page 16: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 16

Education’s Own Insurance Company

Risk Management Planning Trip review and approval

Training / Orientation – students, staff, and parents

Host family vetting

Third party vendor vetting

Waivers and Releases / Informed Consent

Insurance

2/27/2014

Page 17: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 17

Education’s Own Insurance Company

Culture Points / Risk Dilemmas

Host families – worth the risk?

Third party due diligence?

Transportation due diligence?

Not all parents attend orientation session

2/27/2014

Page 18: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

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Education’s Own Insurance Company

Step 5:Report and Monitor

Report to board

Top 5 to 10 risks

Approach with other risks

Monitor progress

Questions followed by updates

Key Roles

Board/Audit Committee

Head of School

CFO or Business Officer

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Call to Action

Risk Identification

Risk Assessment

Mitigation Planning

Report and Monitor

Page 19: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 19

Education’s Own Insurance Company

Common Good Practices Branding the ERM process

Tone at the top

Board and Head of School

Limiting scope and mission creep

Use of consultants

Creating a discipline

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Page 20: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Enterprise Risk Management at Your School 20

Education’s Own Insurance Company

Common Concerns and Pitfalls

Micro-management by board

Exposure to potential liability

Appropriate use of legal counsel

ERM as a project

Over-emphasis on risk identification

2/27/2014

Page 21: Enterprise Risk Management at Your School: Getting Started Constance Neary, VP for Risk Management, United Educators Debra Wilson, Legal Counsel, National.

Education’s Own Insurance Company

All information provided is of a general nature and is not intended to address the circumstances of any particular individual or entity.

No one should act upon this information without appropriate professional advice after a thorough examination of the facts of the particular situation.

Copyright © 2014 by United Educators Insurance, a Reciprocal Risk Retention Group. All rights reserved. Contents of this document are for members of United Educators only. Permission to post this document electronically or to reprint must be obtained from United Educators.

Constance NearyVice President for Risk Management

Two Wisconsin Circle, Fourth Floor

Chevy Chase, MD 20815

301-215-6411

[email protected]

www.ue.org


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