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Enterprise Social Networking Social Connected By Boodarkad Pongsak Benford Cornel Aleem Sofia Tripitak Tarngrud
| Date post: | 21-Dec-2015 |
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Enterprise Social Networking
Social ConnectedBy
Boodarkad PongsakBenford Cornel
Aleem SofiaTripitak Tarngrud
Presentation SummaryCollaboration ToolsDefinitionMatrix DimensionsUse CasesEnterprise Social Software VendorsPotential of Enterprise Social Networking
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Collaboration Tools
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DefinitionSocial networking websites make visible the
networks of connections among people that are usually hidden in the real world.
http://www.commoncraft.com/video-social-networking
Social networking sites vary in the facilities they provide but usually include personal profiles, comments and private messaging. They might additionally provide photo and video sharing, and built-in blogging.
http://jcmc.indiana.edu/vol13/issue1/boyd.ellison.html
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DefinitionSocial networking sites could be considered a
subset of social computing, and the same observations apply that people participate on their own terms, with no permission or direction and for their own purposes.
Enterprise social networking appears to refer to social networking sites designed for the enterprise, which emulate much of the functionality of social networking sites.
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ExamplesFor IBM’s enterprise social networking offering, this means
profiles as a core component, blogging, bookmarking, and the creation of self-defined and self-managed online communities.
http://www-306.ibm.com/software/lotus/news/social_software.html#benefits
For Microsoft, planned features are expertise search, blogs, RSS feeds, and profiles within the company’s SharePoint platform.
http://www.computerworlduk.com/technology/internet/web2/news/index.cfm?newsid=3630
Tools designed to let users create community websites, personal websites, wikis and mash-ups to foster collaboration are also specified as part of a raft of functionality.
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Matrix Dimensions1. Job Hunting 2. Posting Pictures
Post resumeGet feedback from your
friendsUse technology correctlyFind available jobIntroduce yourself and
you can show the recruiter who you are
Networking with peers
Group in photo albumAbility to crop and edit
photosAdding pictures straight
from websitesTagging friends who are in
that pictureUploading photos from
cameras, phones and computers
Comment on photoResizing the image
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Matrix Dimensions3. Research & Quick Survey
4. Tracking Friends
Research different topics/blogs by users
Access to what people want (such as new generation thinking)
Interviews/ questionnaires Analysis-No response Find out what people want and
unwant Gather a ton of information in
one click Conducting survey’s for new
products/promotions Gathering tons of information in
one click
Tracking Friends through other friends
Keep contact with college friends
Find people from the same university or work in the same field
Tracking friends through city/school search
Finding friends through social activities
Creating different networks such as work and school
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Matrix Dimensions5. Generating Business 6. Online Dating
Tracks potential customers
Market new productsBuilding the global
business from networkingFinding unexpected
collaboratorsLet people know what
promotion you haveLooking for buying trends
in profiles
Ability to message other members of the site
Post photos and profile information about users
Ability to search users who have similar interests
Ability to meet new people regardless of demographic location
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Use Case #1Chicago Board of TradeLocation: ChicagoSize : 501 - 1,000 employeesName: Kenneth CarlosJob: Market ReporterAge: 26Goal: Use social networking
to help all employees get connected in Chicago Board of Trade.
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Use Case #1ScenarioThe Chicago Board of Trade is the largest
agriculture exchange in the world.He has a hard time getting connected to all
people to inform them when the stocks are changing, making a group meetings or planning events.
He decides to offer a tool that can get all his co-workers socially connected tool for the purpose of facilitating their work.
It is called "Social Connected."
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Use Case #1RequirementsPersonal profile: to make
categories of workers such as Trader, Exporter, Miller, Corporate Farm Group, Banker, Insurance Company, and Merchant.
Privacy Role: to protect all important information from the hackers. All workers will get their own username and password .
Personal Calendar: to figure out the appropriate time to make the group meeting or events.
Group Chatting Room: to serves as a room where we can exchange ideas and do negotiations about stock price, crop price, and their thought about the products.
Universal: to ensure that all workers can work everywhere in the world.
Search function: to search for upcoming events and which stocks price have changed.
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Use Case #1How this tool would work
All workers will get the email alert that right now the stocks price is changing. And all the details will be posted in their profile. This will help all workers to make decision whether they should sell or buy it, this is going to be real-time alert.
Carlos will create an events, and those event will be posted on all workers’ profile. And all workers need to mark attending, may be attending, or not attending. Then, he can make a head count of the attending guests and prepare spaces for the meeting.
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Use Case #2 DePaul University
Location: ChicagoSize: 5,000 EmployeesName: Melanie MurrayJob: Assistant Director, and Career
SpecialistGoals:
1. Increase career development skills for students and alumnus
2. Conduct jobs skill training workshops and implement networking events
3. Collect and analyze student involvement data
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Use Case #2 ScenarioMelanie works with advising students in
Undergrad School of CommerceShe helps students understand their interests
and future goals.Some of Melanie’s responsibilities are:
Overseeing networking events Facilitating workshops Developing internal and external workshops Creating new programs
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Use Case #2Scenario (con’t)In order to keep all her students on the right track
she uses a networking and communication tool called Alumni Sharing Knowledge (ASK).
ASK – involves a network of committed alumni and friends who serve as career mentors
They work with students one – on – one They do mock interviews with students and
attend career fairsSpeak at many networking events at DePaul.
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Use Case #2 Requirements
Her major requirement is to have a profile on ASK. Personal profile will indicate how she can help other members on ASK She can search various student profiles, alumni profiles and involved staff
profiles.
ASK – currently houses a web-based for mentors to access the group-site to check member profiles. They can register for career events , search for jobs, and talk to career
specialist all around the world. Users are allowed to create a question based blog Users can post the events they are attending Post their schedules Express themselves in a safe environment Ask is offered through Career Center at DePaul and eRecruiting.
In order to access this site users must have a username and password.
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Use Case #2Benefits of this ToolOver 1,000 DePaul Alumni and supporters involved in the
ASK volunteer network.Faculty members utilize ASK for specific projects or
Curriculum supportMelanie’s Benefits with ASK:
Connecting current students with alumni’s in the same career field for more insight
She helps review portfolio’s and resume’s so they can post them on ASK
She can contact alumni’s to speak at networking eventsMake an appointment on an online schedule to practice
their interviewing skills
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Software Vendors
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Enterprise Social Software VendorsSoftware Name Pricing Comments
1. Social Go$149.99/ mth for concierge$24.99/ mth for premium$4.99/ mth for starter
By using this social networking software, you can set up and design your network. Moreover, you can do the configuration of the layout. This software can help you arrange the ongoing concierge support and advice. This software is created mainly for the clients.
2. JIVE $3/ user/ month
Jive SBS is created for the enterprise. It is gathered all the good features such as, community software, collaboration software, and networking tool. This software can provide the best user experience from all kinds of the online collaboration.
3. YourmembershipAnnual Fees $5,995 Set up Fees $ 1,495
This software is created for all members who would like to get their ideas exchanged. By using this software, you can share your hobbie, life style, and goals with your friends. This tool also provides a chatting tool to connect with other users and with just one click you can update all the members with news and information.
4. Cornerstone OnDemand
Free
This software can help the company reduce the IT cost and total cost of ownership and help the company improve flexibility. This software can also help manage talent, rapid intergration, global reach, and configuration of your business.
5. IBM Lotus Connections
$45,000 per processor$110 per client
Social computing software for business that empowers more innovations. It features blogs, profiles, wikis, communities, activities, files and book marks.
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Potential of Enterprise Social Networking
We’ve found some organizations very successfully using social networking platforms for: Expertise Finding: IBM Communities of Practice: Defense Acquisition University Blending (Pre or Post) with Formal Learning Programs: Symantec Peer to Peer Learning / Mentoring: Computer Associates Bottom-up Knowledge Management: Federal Reserve Bank of
Cleveland Performance Support: Proctor & Gamble
The human networks themselves are nothing new. What is new is the degree to which today’s social software help to break down physical barriers, allowing for increased utility and accessibility between people and supporting community growth.
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