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Page 1: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see
Page 2: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Entertaining Planner

Page 3: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

Starkey International

ENTERTAINING PLANNER

By Mrs. Mary Louise Starkey, CEO and Founder

Page 4: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

M R S . S T A R K E Y ’ S

Entertaining Planner

A G u i d e f o r P r i v a t e S e r v i c e P r o f e s s i o n a l s

By

Mary Louise Starkey

T h e S t a r k e y A p p r o a c h t o S e t t i n g a n d A t t a i n i n g

P r i v a t e S e r v i c e S t a n d a r d s

Page 5: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

Mansion Publishing Inc. First Copyright, 1989 Mansion Publishing Inc. May 2007 Edition Last Modification: 07/10/17 For information about this text or material within contact: Starkey International Institute for Household Management Inc. 1350 Logan Street Denver, CO 80203 USA Phone: 303-832-5510 Fax: 303-832-5015 E-mail: [email protected] All Rights Reserved. The information and material contained in this text is the sole property of Mansion Publishing Inc. No part of this work covered by the copyright hereon may be reproduced or used in any form or by any means ˗˗ graphic, electronic or mechanical, including photocopying, electronic scanning, recording, taping or information storage and retrieval systems ˗˗ without the written permission of the copyright owner. Excerpts from The Original Guide to Private Service Management: Copyright 2008, Mansion Publishing The management system described in this manual is protected by one or more U.S. Patent applications. Patent No. US 6,745,200 B2 ISBN – 978-0-9908702-7-2

Page 6: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

Service as a State of Mind…

Page 7: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

Starkey International This Entertaining Planner can be used for hosting barbecues to Formal Dinners. It will assist you to orchestrate all the Technical and Staff Organization needs. The following forms are designed to help you set up your Entertainment system. They also provide an interactive tool for communication between you and your staff as well as among individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see whether adequate time is being allotted. If not, it will allow you to determine where the time is being spent and to reassess your Standards and your staffing needs.

Page 8: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

THE BALLET OF SERVICE F O R M A L D I N N E R A N D E N T E R T A I N I N G

E V E N T P L A N N E R F O R M S

Host/Hostess

Date: Time:

Occasion

Type:

Director/Household Manager

Location:

SERVICE STANDARDS

Ambience Location Table Setting Style: Decorations/Flowers

Aperitifs Sitting Room

Linens

Exterior Lighting Dishes/China

Interior Lighting

Main Event Dining Room

Flatware

Valet Parking Yes No

Glassware

Door Greeting Yes No

Dessert Dining Room

Silver Serving Dishes

Coat Check Yes No

Candles

Music/Musicians

Coffee/Tea Sitting Room

Place Cards

Staffing

Menu Cards

Staff Attire

Cigars/Cordials

Centerpiece

Page 9: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

Cleanup

Parting Gifts

ADDITIONAL NOTES

Page 10: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

THE FORMAL DINNER

Hostess: Date: Time:

Location: Theme:

Arrival time: Attire: Formal

Departure Time:

Valet Parking Yes No

GUESTS: (Write names exactly as they are to appear on table card)

Names Telephone Alcohol Meat Allergy Caffeine Cultural/Religious Tradition

Nos

Household Manager: Total OCCASION: DATE:

Page 11: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

THE MENU

OCCASION: DATE:

SELECTION DRINK CHEF SERVICE STYLE SERVICE PIECES

Page 12: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

SERVICE STAFF

Chef/Caterer

Host/Hostess

Kitchen Staff: #

Food Servers: # Captain: Sommelier: Servers:

Valet Parking: #

Wine Services: # Captain: Sommelier:

Door Greeting: # Coat Check:

Cleanup: # All Staff

ADDITIONAL NOTES OCCASION: DATE:

Page 13: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

SEATINGCHART Host

Host 2

*change color if male or female *change table shape as needed

Page 14: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

LOGISTICS AND PLANNING

Person

Time

Setup/Activity

SUGGESTIONS:

Page 15: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

ORDER OF SERVICE Course Time Equipment Style Clear Prep Staff

Page 16: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

Entertainment FAVORITES

Favorites Category CATEGORY NOTES (UNLIMITED)

Allergies Food Other

Beverage-Child

Beverage-Alcohol Wine Other

Beverage-Soft

Beverage-Hot

Books/Reading/ Writer(s)

China Preferences

Flatware Preferences

Event Style Home Decorating Preferences

Fabrics Styles Colors Atmosphere

Entertainment/ Recreation

Activities Movie(s) TV Show(s) Sport(s) Hobbies Other Relaxation

Special Friends

Linen Preferences Magazines, Journals, Newspapers

Page 17: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

Favorites Category CATEGORY NOTES (UNLIMITED)

Music Preferences (Background for Entertaining)

Personal Space (Quiet Time)

Physical Limitations Season(s) of Year

Silver Preferences Everyday Entertaining

Page 18: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

Housekeeping TASK SHEET for Event Preparation

Area Time Description of Work Product

TOTAL TIME

Page 19: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

ENTERTAINING STANDARDS FORM

Entertaining Standards: Each entertaining event averages 8 hours of prep time plus 4 hours for each event.

Areas of Need

Notes

Entertaining style

Style of events

Flower arranging

Use of china, silver and crystal

Styles of service, developed ambiance

Caterer

Use of table linens and care thereof

Guests and high profile involvement

Wine, the marriage of foods and wines & wine cellar

Beverages, alcohol

Varied dining venues

Amenities and gift wrapping center and system

Entertaining management system

Page 20: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

S T A R K E Y I N T E R N A T I O N A L

DAY IN THE LIFE™ OF:

Times

Work Description

Page 21: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

STAFF CALENDAR INDICATE TIMES OF REGULAR STAFF COVERAGE ON EACH DAY - FROM ___ A.M. TO ___ P.M.

STAFF CALENDAR Day:

Date:

Mon Tues Wed Thurs Friday Sat Sun

Household Staff

Page 22: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

ENTERTAINMENT EXPENSES

Tracking # Event Est Attend DATE Acct #

Expenditures Food Cost 1. Paid To

Amount Paid

2. Paid To

Amount Paid 3. Paid To

Amount Paid

4. Paid To

Amount Paid 5. Paid To

Amount Paid

6. Paid To

Amount Paid 7. Paid To

Amount Paid

8. Paid To

Amount Paid 9. Paid To

Amount Paid

10. Paid To

Amount Paid 11. Paid To

Amount Paid

12. Paid To

Amount Paid 13. Paid To

Amount Paid

14. Paid To

Amount Paid 15. Paid To

Amount Paid

16. Paid To

Amount Paid 17. Paid To

Amount Paid

18. Paid To

Amount Paid 19. Paid To

Amount Paid

20. Paid To

Amount Paid

Sub Total $0.00 Beverage Cost 1. Paid To

Amount Paid

2. Paid To

Amount Paid 3. Paid To

Amount Paid

4. Paid To

Amount Paid 5. Paid To

Amount Paid

6. Paid To

Amount Paid 7. Paid To

Amount Paid

8. Paid To

Amount Paid 9. Paid To

Amount Paid

10. Paid To

Amount Paid

Page 23: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

Sub Total $0.00

Tracking #

Event Est Attend DATE Acct #

Expenditures Decoration Cost 1. Paid To

Amount Paid

2. Paid To

Amount Paid 3. Paid To Amount Paid 4. Paid To Amount Paid 5. Paid To

Amount Paid

6. Paid To

Amount Paid 7. Paid To

Amount Paid

8. Paid To

Amount Paid 9. Paid To

Amount Paid

10. Paid To

Amount Paid

Sub Total $0.00 Miscellaneous Cost 1. Paid To

Amount Paid

2. Paid To

Amount Paid 3. Paid To

Amount Paid

4. Paid To

Amount Paid 5. Paid To

Amount Paid

6. Paid To

Amount Paid 7. Paid To

Amount Paid

8. Paid To

Amount Paid 9. Paid To

Amount Paid

10. Paid To

Amount Paid

Sub Total $0.00 Total Cost $0.00

Page 24: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

FORMAL DINNER PRODUCTION SCHEDULE

Passed Hors d'Oeurves Monday Tuesday Wednesday Thursday Friday

Fried Shrimp Toasts

Parm Tuiles w/ Tomato Salad

Blinis Napoleons w/ Caviar

Melon Cucumber Mélange w/ Feta

Appetizer

Calif. Roll w/ Wasabi, Ponzu Sauce

Finger Bowl

Orange Oil

Soup

Beet Consommé

Fish Course

Crab Soufflé

Intermet

Grapefruit Campari

Main Course

Quail in Nest w/ Hazelnut Mousseline

Polenta

Fig and Barbara Sauce

Vegetarian Alternative

Vegetable Mousseline

Salad and Cheese

Baby Red Lettuce w/ EVOO and Orange

Goat Cheese

Dessert

Black Forrest Cake

White Chocolate Chantilly

Amenities

Chocolate Dipped Fruit

Chocolate Truffles

Page 25: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

FOOD PRODUCTION CHART

Menu Component 1:00 1:15 1:30 1:45 2:00 2:15 2:30 2:45 3:00 3:15 4:00 Plate and Garnish

Page 26: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

Bar Check ListEquipment

Shaker Strainer Jigger Bottle Opener Can Opener Juicer - hand held Muddler Cork Screw Ice Scoop Ice Bucket Bar Spoon Cutting Board Channel Knife All Purpose Pitcher Paring Knife Blender (optional) Bar Towels Tooth Picks

Mixers Cola and Diet Cola 7 UP Ginger Ale Sweet and Sour Club Soda or Seltzer Water Tonic or Quinine Bloody Mary Mix

Bitters Grenadine

Juices Cranberry Orange Tomato Grapefruit Ice and Bus Tubs

Trash Can and Plastic Liners

Garnishes Green Olives, Lemons, Limes Maraschino Cherries, Oranges Cocktail Onions Celery Tabasco Garnish Caddy

Well Liquors Vodka Gin Bourbon Canadian Whisky Scotch Whiskey Rum Tequila

Brandy Vermouth, dry and sweet Beer Wine and Champagne Call Liquors As needed Glass Ware Tall glass – highball Short glass – rocks Martini glass Pilsner Champagne Flute Coupe (Marie Antoinette) Stem glass – red or white wine

Page 27: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

FLAVOR PROFILE

Pame____________________________________

Favorite Flavor __________________________________ BREAKFASV: LUPEH: FIPPER: SPAEKS: EOOFORV FOOFS: LIKES: FISLIKES: BEVERAIES: AFULV BEVERAIE: FOOF ALLERIIES:

Page 28: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

GUEST BIOS EVENT DATE

NAME NAME NAME NAME NAME NAME NAME NAME NAME NAME NAME NAME

Page 29: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

Copyright © 2010 Mansion Publishing

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Copyright © 2010 Mansion Publishing

Page 31: Entertaining Planner€¦ · individual staff members to plan for special projects and events. If your Service Standards are not being met in Entertaining, you will be able to see

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