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Centretown Community Health Centre Ongoing Programs & Services FREE SERVICES September 2018
Centretown Community Health Centre
Ongoing Programs & Services
FREE
SERVICES
September 2018
Centretown Community Health Centre
Serving Centretown, The Glebe and Old Ottawa South
420 Cooper Street, Ottawa, ON K2P 2N6
613.233.4443 | TTY : 613.233.0651 | Fax : 613.233.3987
www.centretownchc.org | [email protected]
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@CentretownCHC facebook.com/CentretownCHC
Contents
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Access to a full range of quality health
and social services under one roof!
For families and individuals.
We pay particular attention to seniors
living alone, people in the LGBTQ+
communities, people affected by mental
illness, people dealing with addiction,
people who are homeless and
newcomers to Canada.
Eligibility Most services and programs are offered
to Centretown, the Glebe and Old
Ottawa South residents. See p. 2 for a map
of our catchment.
Some programs are open to everyone in
Ottawa and surroundings (indicated in
program descriptions). Visit
coalitionottawa.ca for services at local
community health centres and community
resource centres serving your community.
Location Centretown Community Health Centre
420 Cooper Street
Ottawa, Ontario K2P 2N6
Bus: OC Transpo route 6, 7 and 11.
Closest stop at Bank and Somerset.
Telephone Numbers Main 613-233-4443
TTY 613-233-0651
Primary Care 613-233-4697
LESA 613-233-5430
Diabetes Education 613-233-6655
Online www.centretownchc.org
Social Media twitter.com/CentretownCHC
facebook.com/CentretownCHC
General Information
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CCHC may cancel or reschedule programs as needed.
After-Hours Care
When the clinic is closed, we have a physician on-call to help our registered medical clients with urgent matters. 613-233-4697 Medical emergencies: Go to a hospital emergency department or call 9-1-1.
Our Centre’s medical clinic serves
registered medical clients only. A few
times a year, we open our waiting list.
When we do, it’s posted on our website.
Appointments & Questions Calls accepted starting at 8:45 AM
613-233-4697
Scheduled Appointments
Medical Clinic Walk-In Monday to Friday 1:00 PM – 4:00 PM
Registered medical clients can walk-in
to see a nurse practitioner or a family
physician. They have access to all
clients’ medical records. First come,
first served.
Glebe Teen Health Clinic Are you a student at the Glebe Collegiate Institute? Our nurse practitioner offers confidential health and wellness services. Drop in or call student services to book an appointment.
Every other Tuesday
12:30 PM – 3:30 PM
Drop in or make an appointment.
Call student services: 613-239-2424 x 2199
Dental Screening Dental health info and fluoride varnish
applications. Now offering denture
cleaning. All ages welcome. Drop in.
Monthly | First Tuesday of every month
9:30 AM — 12:30 PM and 1:30 PM —4:00 PM
For everyone in Ottawa
Anonymous HIV testing An anonymous and rapid test provides
you with HIV results on the same visit.
Follow-up support and counselling are
available. Drop in.
Monday to Friday 1:00 PM – 4:00 PM
Other Services Obstetrical Care · Flu Shots · Needle
Exchange & Safer Inhalation · Smoking
Cessation · Chiropody · Urban Outreach · Gay Zone · Newcomer Clinic · Trans Health
Medical Services and Primary Care
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Monday 8:30 AM – 8:00 PM
Tuesday 8:30 AM – 8:00 PM
Wednesday 8:30 AM – 8:00 PM
Thursday 1:00 PM – 5:00 PM
Friday 8:30 PM – 4:00 PM
Healthy Living & Eating
Healthy Living & Eating
The Ottawa Good Food Box Buy fresh fruits and vegetables at
wholesale prices. Place your monthly
order! The box comes in 3 sizes: $10,
$15, and $20. Seasonal organic box also
available for $25. Order in person or
online.
613-860-6767
Order: First Wednesday of the month
4:00 PM — 6:00 PM
Pickup: Third Wednesday of the month
4:00 PM — 6:00 PM
www.ottawagoodfoodbox.ca
For everyone in Ottawa Healthy Living & Eating
Dundonald Park Programs Fun activities organized by community
groups and community members. Look
for information on Dundonald Park
Facebook page or at the park. Remember,
you can organize something too. In English
and French. Call for information.
613-233-4443 x 2210
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Mental Health &
Addictions
Individual counselling with the LESA
program is complemented by therapeutic
support groups and a recreation therapy
program. To participate, you must register
as a LESA client. Call 613-233-5430.
Mental Health & Addictions
Auricular Acupuncture: Acudetox
for Addictions A relaxing and safe non-verbal addictions
treatment. First time participants should
arrive at 12:00 to sign up. Space is
limited. In English & French. Drop in.
613-233-4443 x 2238
Weekly | Tuesdays
12:50 PM — 1:15 PM
395 Somerset Street Unit 105
Mental Health & Addictions
Counselling Individual and couple counselling for
adults dealing with life stresses, emotional
or mental health issues. In English, French,
Arabic and Hebrew.
By appointment.
613-233-4443 x 2109
Weekdays │Enquire about the possibility of early morning and early evening appointments.
Mental Health & Addictions
LESA: Substance Abuse &
Problem Gambling Services for 55+ A confidential city wide harm reduction community based addictions treatment program for adults 55+. Counsellors meet
clients at the Centre, at one of our
satellite offices or in their home. In English
& French. By appointment.
613-233-5430
Weekdays: 8:30 AM — 4:45 PM
www.centretownchc.org/LESA
For everyone in Ottawa
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Mental Health & Addictions
LESA Substance Support Group Develop skills and an understanding of
yourself to make positive changes. A
mixed harm reduction support group
for both men and women.
613-233-5430
Contact your counsellor
For everyone in Ottawa
Mental Health & Addictions
LESA Learning Series Understand why you use substances
and find out information about
addictions and harm reduction.
613-233-5430
Contact your counsellor
For everyone in Ottawa
Mental Health & Addictions
LESA Gambling Support &
Education Group Learn how gambling & problem gambling
impact our lives and develop skills to gain
back control.
613-233-5430
Contact your counsellor
For everyone in Ottawa
Mental Health & Addictions
Harm Reduction Services Safer injecting, safer smoking and safer
sex supplies. Referrals, health education
and support. For services outside these
hours, visit general reception for a grab
bag. In English & French. Inquire at reception for SITE office access.
613-233-5430 x 2208
Weekdays: 12:00 PM — 4:00 PM
For everyone in Ottawa
Mental Health & Addictions
SMART Recovery® Support for adults ages 50+ who want
to change an addictive behaviour. Learn
how to change self-defeating thinking,
emotions and behaviour with this 4-point
program. Drop in.
613-233-5430
Weekly | Mondays
1:00 PM — 2:30 PM
240 Centrum Boulevard
(Orléans-Cumberland Community Resource Centre)
For everyone in Ottawa
——————
Weekly | Mondays
1:00 PM — 2:30 PM
670 Albert Street
(Good Companions Centre)
For everyone in Ottawa
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Mental Health & Addictions
Stop Smoking Program Learn strategies and get support to help
you on your journey to quit smoking. In
English & French. Both group and individual
support is offered. Please register.
613-233-4443 x 2108
Call for information on program dates.
Mental Health & Addictions
CCHC Community Support Team Need assistance? Our community support team provides crisis support, advocacy, practical assistance, and resource navigation. Services available through the Social Support Walk-in and the Practical Assistance Program. Offered in English, French, and Somali.
613-233-4443 x 3027
Weekdays | 8:30 AM—4:45 PM
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Obstetrics & Pregnancy
Obstetrics & Pregnancy
Obstetrical Care Are you expecting a baby? Our physicians
offer friendly, personal, family-centered
obstetrical and prenatal care. Call or go
online for information. In English and
French. By appointment.
613-233-4697
Weekdays
http://bit.ly/OttawaOB
For everyone in Ottawa
Obstetrics & Pregnancy
Welcome Baby Prenatal Nutrition Join pregnant women and new moms for
ideas and support on healthy eating, food
preparation, breastfeeding and pregnancy.
In English and French. Drop in.
When attending program you have access to:
Snack provided
Free bus tickets
Free milk voucher
613-233-4443 x 2108
Weekly | Tuesdays
10:00 AM — 11:30 AM
At: 395 Somerset St, W. , Unit 105
No session on the 5th Tuesday of the month.
For everyone in Ottawa
Early Years
Early Years
Early Years Caregivers Playgroup
(birth – 6 years) Come to playgroup and learn through
play based activities. Now exclusively
for caregivers and children under their
watch, we’ll also offer support and
resources. Each caregiver may bring a
maximum of 5 children. In English &
French. Drop in.
613-233-4443 x 2108
Weekly | Fridays
9:30 AM — 11:30 AM
At: 395 Somerset St, W. , Unit 105
Early Years
Early Years Parents Playgroup
(birth – 6 years) Have a new baby? Living with a toddler
or a preschooler? Feeling isolated? For
fun and a break from your normal routine,
come by our playgroup for parents and their
children. In English & French. Drop in.
613-233-4443 x 2108
Weekly | Wednesdays
9:30 AM — 11:30 AM
At: 395 Somerset St, W. , Unit 105
Early Years
Well-baby & Breastfeeding
Drop-in (birth – 6 months) Support from a registered nurse and
lactation consultant. In English, French,
Arabic, Spanish and Somali. Drop in.
613-233-4443 x 2108
Weekly | Mondays
1:00 PM — 3:00 PM
Early Years
Home Visits for Families Do you have questions about your child’s
development? Our family home visiting
service offers support and can help connect
you to services in the community. Services
offered in English, Somali and Arabic.
Call for information.
613-233-4443 x 2195
Weekdays
Early Years
Tiny Toes Playgroup
(birth — 12 months) Come by our playgroup for early learning
activities like circle time, reading and singing.
Meet other parents and caregivers to share
your experience. For babies from birth to 12
months. In English & French. Drop in.
613-233-4443 x 2108
Weekly | Wednesdays
1:30 PM — 3:00 PM
At: 395 Somerset St, W. , Unit 105
Early Years
Promoting Family Health &
Wellness Find out about parenting, health and wellness
information and resources. A health promoter
visits schools and agencies in our community.
In English, Arabic and Somali. Call for
information.
613-233-4443 x 2195
Weekdays
Early Years
Bill Goodwin Toy Library Borrow parenting resources, books and
toys for free (ages birth to 6 years).
In English & French. Drop in.
613-233-4443 x 2108
Weekly | Wed: 11:30 AM — 12:00 PM
Weekly | Wed: 3:00 PM — 3:30 PM
Weekly | Fridays: 11:30 AM — 12:00 PM
At: 395 Somerset St, W. , Unit 105
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Seniors
Seniors
Seniors Chair Exercises Get together with fellow seniors for
stretching and gentle body movement
activities. Walk away feeling revitalized!
Drop in.
613-233-4443 x 2108
Weekly | Mondays
1:00 PM — 1:30 PM
395 Somerset Street, Unit 105
For everyone in Ottawa
Seniors
Family Physio Exercise Classes
for Seniors Weekly exercise class focusing on range of motion, rhythm & coordination, and strength & balance. Led by Family Physio
Weekly 2:00 PM — 3:00 PM
Mondays—395 Somerset St. Unit 105
Thursdays—453 Cooper St.
1:45 PM — 2:30 PM
For everyone in Ottawa
Seniors
Outreach Nursing The outreach nursing team is out in the
community, including seniors buildings
and people’s homes. They support access to
health care services and provide practical
assistance. In English and French.
Call for information.
613-233-4697
Weekdays
Crisis Support
Crisis Support
Options Counselling Non-judgmental counsellors help explore
unplanned pregnancy options.
By appointment.
613-233-4443 x 2109
Weekdays: 8:30 AM — 4:45 PM
For everyone in Ottawa
Crisis Support
Social Support Walk-in When urgent personal or social problems
happen, our social workers can provide you with support, including crisis counselling, referrals and resources. In English and French. Drop in.
613-233-4443 x 2109
Monday—Friday
1:00 PM—4:00 PM
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Diabetes
Diabetes
Type 2 Diabetes Education
If you have ever been diagnosed with Type 2 Diabetes you may want or need some support. Come to one of our group programs or meet one-to-one with a Diabetes Educator. Our program serves people who are starting on or already on insulin as well.
Diabetes
Prediabetes Education
If your Health Care provider has said that your “sugar is a bit high” or that you have Prediabetes you can attend our group education program or meet with a diabetes educator. To attend a group education session or meet with a Diabetes Educator, please register with Diabetes Central Ottawa at 613-238-3722 or online www.diabetesottawa.ca. You can refer yourself or be referred by your Health Care Provider. Some of our services (for example, if you need insulin) need to be referred by a doctor.
Diabetes
Community Diabetes Education Program of Ottawa – serving the entire City of Ottawa Registered Diabetes Nurse and Dietitian Educators provide information and support to adults with Type 2 Diabetes, and Prediabetes. We offer group sessions and individual appointments with a Nurse and/or Dietitian. We have programs and services during the day and evenings at locations throughout Ottawa.
Diabetes
What do we do in Group Sessions?
Group sessions will give you an overview of Prediabetes and Type 2 Diabetes and how it can affect the body as well as help for you to manage your condition yourself. We offer many workshops on key topics to help you manage diabetes and prediabetes including workshops about nutrition, being active, understanding medications, and monitoring your condition to promote wellness and stay healthy.
More information: 613-233-6655 www.diabeteseducation.ca
To refer — Diabetes Central Ottawa: 613-238-3722 or www.diabetesottawa.ca
Newcomers
Newcomers
Multicultural Outreach Services New to Canada? Outreach workers support
newcomers adapting to life in Canada. This
includes linking people to community
services and support groups. Services in
English, Arabic and Somali. By appointment.
613-233-4443 x 2148
Weekdays
Newcomers
Immigration Legal Advice Clinic Access to free expert legal advice on
immigration issues. In English for people
with limited income. Drop in.
613-233-4443 x 2108
Weekly | Mondays: Every second month
Call for dates.
9:30 AM — 12:00 PM
Newcomers
Newcomer Clinic New to Canada? Health, nutrition, support and social services to help you stay healthy in Canada. In English, French and Polish. By appointment.
613-233-4697
Weekly | Wednesdays
4:00 PM — 6:00 PM
Newcomers
SCREEN Chronic Disease Risk
Assessment Program Providing chronic disease risk assessment
and screening for at-risk and immigrant
communities. In English, French, Arabic, and
Chinese. Call for information. At various
location in Ottawa.
613-233-4443 x 2140
www.champlainscreen.ca
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Community Involvement
Community Involvement
Volunteer Program Share your talents and time with us!
By appointment.
613-233-4443 x 2510
For everyone in Ottawa
Community Involvement
Become a Member Have your say in governing your local Community Health Centre. We are always recruiting new members ages 18+ who want to get involved. We welcome input and draw on expertise to further our commitment to health and well-being. Members are eligible to vote at the Annual General Meeting in June and serve on the board of directors and
Centre committees.
Ask for more information at reception or visit us online.
613-233-4443 x 2106 www.centretownchc.org
Community Involvement
Grassroots Group Get together with community members to engage in advocacy and civic issues important to Centretown residents. Watch for announcements of activities.
Call for information.
613-233-4443 x 2210
Dates vary
Community Involvement
Dundonald Park: Make a Place
for People Project Help make Dundonald Park a more vibrant and active public space that everyone can enjoy. Call for information.
613-233-4443 x 2210
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Lesbian, Gay, Bisexual,
Trans & Questioning
LGBTQ+
Ottawa Senior Pride Network A group of seniors committed to creating
safe LGBT friendly services and residential
environments for LGBT seniors and a
connected queer community. Activities
include social and educational programming.
In English and French. Call for information.
613-233-4443 x 2194
www.ospn-rftao.ca
For everyone in Ottawa
LGBTQ+
Gay Zone A sexual health clinic for gay men and guys
into guys. Wellness programs, like yoga, are
also offered. In English and French. Drop in.
Weekly | Thursdays
5:00 PM — 8:00 PM
gayzonegaie.ca
https://www.facebook.com/GayZoneGaie
For everyone in Ottawa
LGBTQ+
LGBTQ Youth Mental Health-Capacity Raising Our LGBTQ Youth Program counsellor works to raise the capacity of mental health service agencies to provide inclusive care that affirms the sexual orientation and gender identity of LGBTQ youth, and builds resilience.
Call for information.
613-233-4443 x 2171
Weekdays
For everyone in Ottawa
LGBTQ+
Ottawa CHC Trans Health Program—Adults Ages 18+ Counselors provide referrals to the Trans Health Clinic for hormone therapy start, connection to transition supports, help linking to primary care providers, and referrals for counselling if needed. In English and French and Arabic. Ages 18+. By appointment.
613-233-4443 x 2109
Weekdays | 9:00 AM — 6:00 PM
For everyone in Ottawa
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LGBTQ+
Listings: Ottawa-wide Resources
for LGBTQ+ Youth Find out about programs and services for
LGBTQ+ youth and their families. In English
& French. Download the resource list.
613-233-4443 x 2171
For everyone in Ottawa
LGBTQ+
Rainbow Coffee Group In partnership with the Good Companions
A social activity for adults 55+ in the
LGBTQ+ community. Call for information.
613-233-4443 x 2194
Monthly | First Wednesday of the month
10:00 AM — 11:30 AM
LGBTQ+
LGBTQ Newcomers Group Support for LGBTQ newcomers and refugee claimants. Discuss immigration, culture, sexual orientation and gender identity. In English French and Arabic. Age 18+. Drop-in.
For dates and times call:
English| Arabic: 613-233-4443 x 2125
French: 613-233-4443 x 2171
Weekdays | 9:00 AM — 6:00 PM
For everyone in Ottawa
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Urban Outreach Services
Are you unstably housed and spend time in
our area? We can help you access health
care services and practical support from a
variety of health professionals. In English
and French.
Urban Outreach Services
Urban Outreach Medical/Social Drop-in @ 420 Cooper Street Nursing, medical care and obstetrics services
available in English and French. To leave a
message with an nurse, call:
Jen: 613-233-4697 x 2509
Kathy: 613-233-4697 x 2149
Weekly | Tuesdays and Fridays
9:00 AM — 11:30 AM
Urban Outreach Services
Cornerstone—Housing for Women, Wellness Drop-in Nurse lead wellness drop-in clinic. Monday mornings.
8:30 AM — 11:30 AM
Urban Outreach Services
YMCA-YWCA—180 Argyle Avenue
Wellness Clinic For family shelter residents. Nurse lead wellness drop-in clinic. Thursday afternoons.
1:00 PM—3:00 PM
Urban Outreach Services
Practical Assistance, ID Support,
Counselling Counsellors provide guidance and support
with practical issues, including obtaining ID.
Includes short term counselling. In English and French. Drop by the walk-in clinic.
613-233-4443 x 2218
Mondays, Tuesdays, Wednesdays and
Fridays
9:00 AM — 11:30 AM
Urban Outreach Services
Appointment Accompaniment A community health worker assists clients
at their specialist, hospital and social
assistance appointments. Supports include
taking notes, encouraging questions,
managing wait times and navigating the
health care system. Come by the walk-in
clinic. In English & French. Ask your health
care provider.
613-233-4697 x 2217 to leave a message
Weekly | Tuesdays, Wednesdays &
Fridays
1:00 PM — 4:00 PM
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Community Access Services
Community Access Services
Harm Reduction Services Safer injecting, safer smoking and safer
sex supplies. Referrals, health education
and support. For services outside these
hours, visit general reception for a grab
bag. In English & French. Inquire at reception for SITE office access.
613-233-5430 x 2208
Weekdays: 8:30 AM — 4:45 PM
For everyone in Ottawa
Community Access Services
Contact Ottawa | Community
Voicemail You can access a private and secure
voicemail. Cost: 20$ for 3 months.
In English and French. Drop in.
613-233-4443 x 2138
Weekdays
8:30 AM — 4:45 PM
For everyone in Ottawa
Community Access Services
ODSP Application Support In partnership with Centre 454.
Need help applying for ODSP or to complete a
medical review? Our application support
worker can help you even if you don’t have a
medical professional to complete the forms
or if you have been denied ODSP before. Ask
Centretown CHC staff for a referral to access
this service. By referral only.
Monthly | Call for dates and times
For everyone in Ottawa
Community Access Services
CCHC Community Support Team Need assistance? Our community support team provides short-term support, advocacy, practical assistance, and resource navigation. Services available through the Social Support Walk-in, the Practical Assistance Program, and the Community Room. Offered in English, French, and Somali.
613-233-4443 x 3027
Weekdays | 8:30 AM—4:45 PM
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