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Environmental Scanning in Ntpc

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    ENVIRONMENTAL SCANNING

    Pradip Chanda

    NTPC

    Corporate Planning

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    WHAT IS ENVIRONMENTAL

    SCANNING?

    A kind of radar to scan the organisations external

    environment systematically

    Acquisition and use of information about events,trends and relationship.

    Signal the new, unexpected, the major and the minor.

    Not only covers competitors, suppliers and customers,but also includes technology, economic condition,

    political & regulatory environment and social and

    demographic trend.

    It includes strategy

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    WHY ENVIRONMENTAL SCANNING?

    Research suggests that It improves organisational performance.

    Coupled with strategy, it can be effectively in the

    planning process.

    It increases communication and discussion about

    future issues.

    Coupled with information on external change, it canpromote generative organisational learning.

    It manages the sustainability.

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    OBJECTIVES OF ENVIRONMENTAL SCANNING

    Detecting scientific, technical, economic, social and

    political trends.

    Define the potential threats, opportunities or changes

    for alternative. Promoting a future orientation in the thinking of

    management and staff

    Alerting management and staff to trends that are

    converging, diverging, speed up, slowing down or

    interacting.

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    INFORMATION-SEEKING FRAMEWORK

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    MODES OF ENVIRONMENTAL SCANNING

    ScanningModes

    Information Need Information Use Amount ofTargeted

    Effort

    Number ofSources

    Tactics

    Undirected

    Viewing

    General areas ofinterest;specific need to berevealed

    Serendipitousdiscovery"Sensing"

    Minimal Many - Scan broadly a diversity ofsources, taking advantage ofwhat's easily accessible- "Touring"

    Conditioned

    Viewing

    Able to recognize

    topics of interest

    Increase

    understanding

    "Sensemaking"

    Low Few - Browse in pre-selected sources

    on pre-specified topics of interest

    - "Tracking"

    Informal

    Search

    Able to formulatequeries

    Increase knowledgewithin narrow limits"Learning"

    Medium Few - Search is focused on an issue orevent, but a good-enough searchis satisfactory- "Satisficing"

    Formal

    Search

    Able to specifytargets

    Formal use ofinformation forplanning, acting

    "Deciding"

    High Many - Systematic gathering ofinformation on a target, followingsome method or procedure

    - "Retrieving"

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    MODES OF ENVIRONMENTAL SCANNING

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    BEST PRACTICES IN SCANNING

    Scanning as a strategic activity.

    Implementing scanning as a formal system.

    Partnering with IT and domain expert for designing

    the scanning sys. Manage information as the core of scanning.

    Balance the tension between control and creativity.

    Looking at information to looking for information..

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    GETTING STARTED

    SWOT ANALYSIS

    STRENGTH - Inherent capacity which an organization

    an use to gain strategic advantage over it competitors

    WEAKNESS - Inherent limitations or constraint whichcreates a strategic disadvantage

    OPPORTUNITY - a favorable condition in the

    organizations environment which enables it toconsolidate and strengthen its position

    THREAT - an unfavorable condition in organizations

    environment which creates a risk or causes damage to the

    organization

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    GETTING STARTED

    FIRST TO DECIDE THE LEVEL OF SCANNINGWHETHER IRREGULAR, PERIODIC OR

    CONTINUOUS.

    RESOURCE ALLOCATION ACCORDINGLY. SEEK SIGNS OF CHANGE.

    LOOK FOR POTENTIAL EVENTS ON THE

    HORIZON.

    LOOK FOR FORECASTS OF EXPERTS.

    LOOK FOR INDIRECT EFFECTS.

    WRITE ABSTRACTS.

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    GETTING STARTED

    SOURCES OF INFORMATION

    Documentary or secondary sources

    - Magazines, newspaper, journals, books, trade

    &industry Assn. publication, Govt. Publication,Annual report of competitor company

    Mass media

    Internal sources - employees, files, MIS, documents

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    GETTING STARTED

    SOURCE OF INFORMATION

    EXTERNAL AGENCIES - Customers, marketing

    intermediaries, suppliers, trade Assn., Govt. Agencies

    FORMAL STUDIES - Consultants, EducationalInstitutions, in-house

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    AREA OF SCANNING

    TECHNOLOGICAL

    Transportation capability

    Mastery over energy

    Ability to alter character

    of material

    Mechanization of

    physical activities

    telecommunication

    network

    SOCIAL

    Population, demographic

    data

    Spread of literacy

    Income distribution

    Social Values

    Ethical standards

    Concern for health

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    AREA OF SCANNING

    ECONOMIC

    GDP, Growth rate

    Money supply

    BOP

    Policies and regulations

    POLITICAL

    Regulatory

    Legal provisions Stability of Government

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    Indication where the opportunities exist

    Grasp of the major sources of threats to the industry

    Indication of the critical requirement for success inthe industry

    SUPPLIERS- shortage, location, cost, quality

    MARKETING INTERMEDIARIES - distribution

    channels, transporters, advertising & marketing

    research firms

    - absence or presence

    WRITING ABSTRACT

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    MARKET TYPES - consumer markets, industrial

    markets, institutional markets, international markets,

    resellers markets - stable or volatile

    MARKET DEMAND

    Quantum - Volume / value

    Behaviour - Seasonally

    Structure - OEM + replacement, household

    consumers, concentration of consumers

    WRITING ABSTRACT

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    FINANCIAL CLIMATE - Availability of funds,

    Incentives, exemptions REGULATORY ENVIRONMENT - Free trade

    zones, sales tax, tax rebates - central/state Govt.

    WRITING ABSTRACT

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    NTPC CONTEXT

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    NTPC ENVIRONMENT

    ORG.

    Micro

    environment

    Macro

    Environment

    Internal

    Environment

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    INTERNAL ENVIRONMENT

    Culture CreativityCompetency

    Commitment Social

    Internal Env

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    Organisational climate survey to understand

    Strength & weakness

    Social & cultural stability

    Adaptability to change

    Nurturing creativity.

    Bodh and Disha are approach by NTPC to

    understand the internal environment

    internal Factors

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    Suppliers

    MarketingIntermediaries MarketTypes MarketdemandCompetition

    MICRO ENVIRONMENT

    Financial

    Institutions

    RegulatoryProvisions

    Industrial

    relation

    climate

    Availability ofskilled

    manpower

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    Regulatory risk.Mitigation through policy advocacy

    Regulatory strategy

    Fuel risk

    Alternative resources

    Fuel mix strategy

    Fund sourcing

    Through MarketLoan

    Land, water

    Issues

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    Technology risk.

    Adoption

    Indigenization

    Utilization of capacity & Realization

    Market study

    Security mechanism.

    Climate change mitigationCDM approach

    Renewable.

    Issues

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    Where do we want to see ourselves may be 20 years

    henceforth?.

    Vision and mission statement and revisiting the same.

    Management agenda

    Dynamic Corporate plan

    Alternative business opportunity.

    Research and development requirement.Extensive training for capability development

    Building relation with customer (CRM)

    Building image in the market

    Returning to the society (CSR).

    Process

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    OPPORTUNITY MATRIX

    High Very Moderately

    Attractive Attractive

    Attractiveness

    Moderately Least

    Low Attractive Attractive

    High Low

    Probability of occurrence

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    IMPACT MATRIX

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    IMPACT MATRIXTrends Probability Impact on strategies

    of occurrence S1 S2 S3 S4

    T1

    T2

    :

    Degree of quality of impact of each trend on differentstrategies using impact scale

    +2 Extremely favorable Impact

    +1 Moderately favorable Impact0 No Impact

    +1 moderately unfavorable Impact

    -2 Extremely unfavorable Impact

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    THANK YOU


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