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Journal of Architectural and Planning Research
20:1 (Spring, 2003) 29
!"#R$!%!&A' BARRIERS A!
#SA#'#&*
David B. Gray
Mary Gould
Jerome E. Bickenbach
People with disabilities perceive the Americans
with Disabilities Act (ADA as le!islation thatmakes
buildin! access a civil ri!ht. "o others# the ADA
and associated !uidelines are seen as unnecessary
re!ulations that are costly and limit creativity.
$on%licts resultin! %rom attempts to comply with
minimal buildin! codes in assurin! access tobuildin!s stem# in part# %rom the buildin!
pro%essional&s
lack o% understandin! o% what people with
disabilities re!ard as barriers to their %idll
participation in
the built environment. "his study e'plores theviews on barriers and %acilitators to %ill
participation in
maor li%e activities %or people with disabilities
usin! %ocus !roups o% people with mobility
impairments# their si!ni%icant others# healthcare
pro%essionals# and built environment pro%essionals.
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"he results illustrate clear a!reement that social
institutions and attitudes can be important
barriers.
"he %ocus !roups di%%er in their assessment o% the
built environment as a %acilitator and barrier to
participation. Desi!ners# builders# buildin!
owners# payin! clients# and other intermediate
consumers
involved in construction mav learn %rom peoplewith disabilities. )or e'ample# end*users with
disabilities may be aware o% alternative solutions
to ADA codes that allow buildin! access without
ri!id adherence to !uidelines or codes. By
consultin! people with disabilities# desi!ners and
clientsmay learn how to determine what is needed and
what works %or access to and use o% buildin!
space.
+opright - 2003, 'oc.e Science Pu/lishing
+opan, #nc
+hicago, #', SA All Rights ReseredJournal of Architectural and Planning Research
20:1 (Spring, 2003) 30
INTRODUCTION
Access to the /uilt enironent for people 4ith
disa/ilities is re5uired as a ciil right / the
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Aericans 4ith isa/ilities Act (AA, 1990) As
4ith ipleenting other ciil rights legislation,
although the principle of e5ual treatent is clear,
the regulations and standards intended to help
reali6e the ideal do not proide the details needed
to resole pro/les in the /uilt enironent
Practical applied solutions coe fro .no4ledge,
and shared .no4ledge of accessi/ilit coes fro
interactions aong people 4ith disa/ilities,healthcare proiders, designers and planners, and
other
/uilding professionals Representaties of these
different sectors of our societ are /eginning to
pool
their .no4ledge to inent /uilt enironents thateet the legal regulations, /est use the s.ills of
designers and the /uilding industr, and proide
access for consuers 4ith disa/ilities &oo often,
ho4eer, attepts to eet accessi/ilit regulations
hae resulted in a profound lac. of fit /et4een the
ideals of an accessi/le /uilt enironent and 4hatis actuall /uilt for use / persons 4ith and
4ithout disa/ilities &his article reports seeral
points of ie4 a/out the relatie iportance of the
/uilt enironent copared to other
enironental factors as facilitators or /arriers to
participation
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in life actiities of people 4ho are o/ilit
liited
&he S +ensus (%c!eil, 1993) found that
appro7iatel 80 illion Aericans are una/le to
carr
out one or ore aor life actiities such as
plaing, attending school, 4or.ing, and selfcare
&he
!ational ;ealth #nterie4 Sure found 292< of=9= illion failies in the S hae one or ore
e/ers 4ith a disa/ling condition ('aPlante, et
al.# 199=) &his article 4ill focus on the 1>2
illion
Aericans 4ho hae phsical ipairents,
specificall those 4ho use deices (ie, canes,4al.ers, scooters, and 4heelchairs) to assist the
in oing a/out in their enironents ('aPlante,
et
al.# 1992)
BACKGROUND FOR CHANGE
&he traditional notions of disa/ilit are /eingchallenged / recent deelopents in social
polic,
research findings, and een in soe areas of
design (?ougerollas and @ra, 199) People 4ith
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disa/ilities hae fored an influential
sociopolitical group 4hose e/ers consider
uch of the /uilt
enironent to /e a /arrier to their participation in
actiities &he hae attac.ed these /arriers to
inclusion as other disadantaged groups in societ
hae challenged discriination /ased on race or
gender isa/ilit adocates hae /een a aor
force in haing legislation passed that eliinatesthese /arriers (;ahn, 198, 19, 199>B Cola,
198, 199) &he preise is that the effects of
an
disa/ling conditions can /e alleiated priaril
through the adoption of pu/lic la4s and policies
thatre5uire all /uildings to /e ade accessi/le (%ace,
et al.# 1991)
A !D PARADIGM
&he concept that the enironent can /e a co
e5ual factor contri/uting to disa/ilit has proided
theipetus for /roadening the scope of scientific
in5uiries of disa/ilit #n this ne4 paradig,
disa/ilities
are considered to /e the results of interactions
aong personal, /ioedical and functional
liitations,
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and enironental /arriers to participation
("er/rugge and Jette, 199>) &his assessent of
disa/ilit
re5uires that the traditional edical diagnosis /e
co/ined 4ith an ongoing ealuation of the social
and phsical enironental factors that shape the
e7perience of liing 4ith a disa/ilit (;ahn, 198,
1993a,/B %ace, et al.# 1991B 'a4, et al.# 199=B
ic.en/ach, 1993B Rae, et al.# 199=) Enablin! America (#$%, 199EB Pope and randt, 199E)
presents a odel that depicts the enironent as a
threediensional atri7 that supports or inhi/its
participation in actiities of people 4ith
disa/ilities
&he concept that enironental factors constitutean essential scientific coponent of disa/ilit has
led the Dorld ;ealth $rgani6ation (D;$) to
include enironental factors as part of its reised
classification instruent, the +nternational
$lassi%ication o% +mnpairments# Activities and
Participation, A Manual o% Dimensions o% Disablement and
-ealtl (#+#;2 eta $ne, D;$, 199E) #n this
docu I
Journal of Architectural and Planning Research
20:1 (Spring, 2003) 31
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ent, the enironental factors are considered as
either facilitators or /arriers to participation for
persons 4ith ipairents or actiit liitations
&he Aericans 4ith isa/ilities Act proides a
/asis for going /eond siple copliance 4ith
inial
/uilding codes in assuring access to /uildings /
allo4ing designers to proide for e5uialent
facilitation of /uilding access ut in order toachiee e5uialent facilitation, designers, /uilders,
/uilding o4ners, and others inoled in
construction of the /uilt enironent hae had to
learn fro
the people affected / /uilding design People
4ith and 4ithout disa/ilities a hae differingie4s
of 4hat is needed for access to and use of /uilding
space
?ortunatel, the general principles of ho4 /est to
structure the /uilt enironent for a7ial use /
people 4ith and 4ithout disa/ilities hae eoledas soe architects and designers oe fro
/arrier
free design to uniersal design (ednar, 19EEB
$stroff and lacofano, 192B 'ifche6, 19EB %ace,
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et al.# 1991B Delch and $stroff, 1998) &his
/roadened approach is /ased on the preise that a
er
significant part of the enironentperson fit is
deterined / the design of the /uilt enironent
(Steinfeld, et. al.# 19E9B 'a4ton, 192) esigns
that do successfull e/od these principles hae
/een descri/ed as haing a uniersal design &o
.no4 4hat 4or.s /est for the greatest nu/er of people is the /asis of uniersal design Although
this general principle is clear, deterining
guidelines
that appl to specific cases reains a challenge
MOBILITY, DISABILITIES,
PARTICIPATION, AND ENVIRONMENTPROJECT (MIDPEP)
&he %o/ilit, isa/ilities, Participation, and
nironent Proect (%PP) at Dashington
niersit
in St 'ouis, %issouri (SA) is a threeear
research proect funded / the +enters for isease+ontrol and Preention &his proect is attepting
to discoer coon enironental /arriers and
facilitators to participation for o/ilitipaired
indiiduals &o accoplish this goal, a dnaic,
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interactie easureent sste is /eing
deeloped &he easureent sste 4ill consist
of three
assessent tools &he first 4ill coprise e7isting
easures of functional capacities of people 4ith
o/ilit liitations A second tool, the
Participation Sure of %o/ilit 'iited People,
has /een
deeloped to allo4 assessent of participation indail actiities &he third easure is a list of
enironental
/arriers and facilitators, the ?acilitators and
arriers Sure for %o/ilit 'iited People
Dhen the easureent sste is copleted,
changes in participation / people 4ith o/ilitipairents
a /e detected either 4hen their personal
capacit increases or after their enironent is
ade ore accessi/le,
METHODOLOGY
&he initial ethodologies eploed in thedeelopent of the Participation Sure of
%o/ilit
'iited People and the ?acilitators and arriers
Sure for %o/ilit 'iited People 4ere
5ualitatie:
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life histor interie4s, .e inforant interie4s,
and focus groups &hese ethods relied on the
input
of people 4ith o/ilit liitations, their
significant others, and professionals 4ho sere
the, including
health care and /uilt enironent professionals #n
addition, seeral e/ers of the research tea
4ho conducted the interie4s and focus groupsare o/ilit ipaired &he co/ined e7periences
of
these indiiduals contri/uted to a.ing possi/le
the 5ualitatie phase of the stud
SUBJECTS
&o deelop the easureent sste, input 4assought fro persons 4ith o/ilit liitations,
people
4hose lies are affected / persons 4ith o/ilit
liitations (significant others), those 4ho identif
o/ilit needs (phsicians and therapists), and,
finall, those 4ho pla a aor role in the creationof
the /uilt enironent (architects and planners)
Seenteen focus groups 4ere conened to discuss
the
concepts of participation and enironental
/arriers and facilitators (see &a/le 1) All the focus
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Journal of Architectural and Planning Research
20:1 (Spring, 2003) 32
&A' 1 escription of focusgroup participants
?ocus@roup Participants %ale ?eale lac.
Dhite &otal
Mobility +mpaired (M+
Spinal +ord #nur = 0 1 / =
+ere/ral Pals 3 3 0 = =
%ultiple Sclerosis 1 E 0 Stro.e > > > >
Polio 3 9 0 12 12
%o/ilit #paired &otal 1E 23 / 38 >0
0i!ni%icant 1thers (01
Spinal +ord #nur 0 / 0 8 /
+ere/ral Pals 0 = 0 = =%ultiple Sclerosis 3 3 1 / =
Stro.e 1 > 2 3 /
Polio > = 1 9 10
Significant $thers &otal 2> > 2 32
-ealthcare Pro%essionals*
Participation (-$PPSpinal +ord #nur 2 E 0 9 9
+ere/ral Pals 2 = 0
%ultiple Sclerosis 0 / 0 8 8
Stro.e 2 = 1 E
Polio > 2 0 = =
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;ealthcare Professionals &otal (;+PP) 10 2= 1 38
3=
-ealthcare Pro%essionals - Environment (-$PE 1
/ 0 = =
Built Environment Pro%essionals (BEP 0 0
?ocus @roup Participant &otal >> E 10 112 122
groups lasted one to t4o hours each and 4ere
audiotaped ach group concluded 4ith a
suar /the noteta.er of aor points coered in /oth the
participation and enironent doains &hen, the
group 4as as.ed to add anthing that 4as
oerloo.ed in the discussion
?ifteen focus groups 4ere gathered to help
deelop the concept of participation for o/ilitipaired
people &he participants 4ere indiiduals 4ith
o/ilit ipairents: Spinal +ord #nur, Stro.e,
%ultiple Sclerosis, +ere/ral Pals, and Polio
Suriors All fie of these categories are referred
to asthe o/ilitipaired (%#) participants ?or each
of the fie o/ilitipaired groups, a focus
group
of significant others (S$) 4as fored, ainl
fro people related to the persons 4ith o/ilit
ipairents
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4ho participated in the o/ilitipaired focus
groups ?ie focus groups of healthcare
professionals 4ere fored to atch each o/ilit
ipairent group &hese fie focus groups are
referred to as ;ealthcare Professionals
Participation (;+PP) since the 5uestions
addressed in the
focus group sessions initiall addressed
participation of their o/ilitipaired patients orclients
(acrons appear on &a/les 2 and 3)
A second set of t4o focus groups 4as held to
e7aine enironental factors that are perceied
to /e
/arriers to or assist in participation / o/ilitipaired indiiduals, through the coents of
healthcare professionals representing arious
disciplines 4or.ing in healthcare enironents
(;+P)
and /uilding enironent professionals (P)
&he healthcare professionals 4ho coented onenironental
/arriers (;+P) included a social 4or.er,
occupational therapists, phsical therapists,
nurses, and a recreational therapist &he
participants in the /uilt enironent professional
(P)
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focus group included an interior designer, a
graphic designer, a contractor, a useu
superisor and
/uilder, a director of design and construction, an
architect, a landscape architect, a dura/le
e5uipent
representatie, and an eleator and lift designer
Journal of Architectural and Planning Research
20:1 (Spring, 2003) 33&A' 2 Percentage of total coents on
participation / focus group
?ocus @roup
Participation +ategor %l S$ ;+PP ;+P P
Personal #ndependence 1E 19 1= 9 0
%o/ilit 1> 21 22 22 1>7change of #nforation 2 1 1 9 >3
#nterpersonal Relationships 13 = 13 22 0
$ccupation >9 80 >8 13 >3
conoic 'ife 0 3 0 22 0
+iic and +ounit 2 1 3 > 0
%# F %o/ilit #pairentS$ F Significant $ther
;+PP F ;ealthcare Professional - Participants
;+P F ;ealthcare Professional - nironent
P F uilt nironent Professionals
FOCUS GROUP PROCEDURES
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&he sae 5uestions 4ere as.ed of the first set of
18 focus groups the o/ilitipaired, significant
others, and healthcare professional participants
(%#, S$, and ;+PP) &hese 5uestions 4ere
designed to elicit the group e/ersG perceptions
of participation in aor life actiities / people
4ith o/ilit ipairents ach focus group had
a oderator, 4ho 4as a e/er of the proect
staff, and a noteta.er &he follo4ing openended5uestions 4ere as.ed: Dhat do ou (significant
other, patient) do in a tpical daH Dhat 4ould
ou (significant other, patient) li.e to do that ou
are
una/le to do no4H Dhat in the enironent .eeps
ou (significant other, patient) fro doing 4hatou 4ant to doH Dhat in the enironent 4ould
help ou (significant other, patient) do 4hat ou
4ant to doH
&he second set of t4o focus groups 4as held to
e7aine enironental factors that are perceied
to /e /arriers to or assist in participation / o/ilit
ipaired indiiduals, through the coents of
healthcare professionals representing arious
disciplines (;+P) and /uilding professionals
(P)
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&he follo4ing openended 5uestions 4ere used for
the focus group of healthcare professionals as.ed
a/out enironental /arriers (;+P): Dhat are
/arriers to and supports for engaging in life once
the
are dischargedH Dhat are inial supportsH Are
the /eing etH Dho is responsi/le for decreasing
these /arriersH Dho currentl pas or should pa
to reoe these /arriersH ;o4 do these /arriersipact our clientGs 5ualit of lifeH Dhat 4ould
our clients saH Iuestions as.ed of the /uilt
enironent
professionals (P) focus group included the
follo4ing: Dhat are the supports and /arriers
for people 4ith disa/ilities in the hoe and in thecounitH Dhat 4ould our clients saH o ou
.no4 4hat clients needH Dhat are /arriers to
proiding accessi/le designH o ou hae specific
re5uests for design eleentsH
RESULTS
?ocus group audiotapes 4ere transcri/ed and each4as anal6ed / at least t4o people A coding
sste 4as deeloped to count the nu/er of
coents ade during the focus groups that
referred
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to areas of participation, enironental
facilitators, and enironental /arriers &he
coding sste
addressed fre5uenc of ites, uni5ueness of ites,
and theesB the thees that eerged during
coding are discussed /elo4 &he coded coents
4ere then copiled into categories for
participation
and enironental factors &he total nu/er ofcoents ade / each group 4as calculated
and used as the denoinator in deterining the
percentage of coents ade that fit each
categor
All focus groups agreed that participation /
indiiduals 4ith o/ilit ipairents occurredost
fre5uentl in the categor of occupational pursuits
(leisure, 4or., education, and religion) ?or ost
Journal of Architectural and Planning Research
20:1 (Spring, 2003) 3>
&A' 3 Percentage of enironental factorsreferred to as /arriers or facilitators / focus group
participants
?ocus @roups
%# %# S$ S$ ;+PP ;+PP ;+P ;+P P
P
nironental ?actors ? ? ? ? ?
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Products and &ools 10 3 = >3 / 2= 11 11 1 2>
Personal Support 13 2= 12 22 1= 3= 1> >> 3 0
Social #nstitutions 20 = 2> 1> 2 1= 22 3> 33 3
Sociocultural !ors 9 / 12 2 1> 3 19 0 28 0
uilt nironent 29 10 2> 9 1> 10 18 1 1 2 3
!atural nironent 2 0 3 0 1 0 3 0 0 0
Personal Attitudes = = 10 3 0 0 0 0
%ental ;ealth 2 0 > 0 2 1 0 0 0 0
$ther E 9 9 2 10 / 1= 1 10 0%# F %o/ilit #pairent
S$ F Significant $ther
;+PP F ;ealthcare Professional - Participation
;+P F ;ealthcare Professional - nironent
P F uilt nironent Professionals
F arrier ? F ?acilitator
focus groups, o/ilit (oing 4ithin and outside
hoe) and personal independence (personal
hgiene, dressing, and eating) 4ere entioned as
fre5uent actiities for people 4ith o/ilit
ipairents&he /uilt enironent professionals coented
ore on the iportance of e7changing inforation
aong the architects, planners, and contractors
than on the actiities of the persons 4ith
o/ilit ipairents (see &a/le 2)
BARRIERS AND FACILITATION
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#n &a/le 3, the coents ade during all 1E focus
groups regarding enironental factors are
copared
to illustrate the differences aong the groups in
ealuating the nine factors considered to /e
/arriers, facilitators, or /oth / #+#;2 (D;$,
199E) (see &a/le 3) ach of the o/ilitipaired
(%#), significant other (S$), and healthcare
professionals focus groups (including ;+PP and;+P)
includes the coents ade in the fie diagnostic
categories of o/ilit ipairents &he results of
the coparison of enironental factors as
/arriers or facilitators sho4 that /uilt enironent
professionals(P) are the onl group 4ho ran.ed the /uilt
enironent ore fre5uentl as a facilitator
than a /arrier &he o/ilitipaired and
significant other groups found the /uilt
enironent to /e
er significant /arriers to participation Products,tools, and personal support 4ere listed as
facilitators rather than /arriers to participation /
ost of the focus groups Social institutions and
social cultural nors 4ere considered
unaniousl as significant /arriers to
participation
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THEMYIES
+oents ade during the focus groups 4ere
reie4ed for thees a/out /arriers and facilitators
to
participation ?or e7aple, a thee that
characteri6ed the groups 4ith o/ilit liitations
4as that
people 4ith disa/ilities should /e consulted on
ho4 to adapt to the /uilt enironent Priate and personal housing designs and transportation
sstes eerged as iportant areas 4here input
fro
indiiduals 4ith o/ilit ipairents could
proide alua/le input 4hen designers, architects,
andcit planners are considering retrofitting or ne4
construction
&he /uilt enironent professional focus groups
ephasi6ed retrofitting e7isting phsical
enironents
as /arriers to their profession and er costlcopared to ne4 construction &he concept of
uniersal design 4as descri/ed in the groups of
/uiltenironent professionals as not realistic and
Journal of Architectural and Planning Research
20:1 (Spring, 2003) 38
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ipossi/le to put into practice ?or e7aple, one
person said, K# donGt .no4 that there is al4as a
uniersal solution that is going to 4or. for
eer/odK &his group found legislatie
andates, codes,
and guidelines to /e restrictie and too often /ased
on one segent of the population - people 4ho
use 4heelchairs A /uiltenironent professional
stated, K# thin. the la4s hae /ecoe too focusedon 4heelchair accessK Soe e/ers of this
group e7pressed the opinion that codes and
guidelines
restrict their creatiit and Kta.e a4a the
challenges of the designer to coe up 4ith
intelligent