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    Journal of Architectural and Planning Research

    20:1 (Spring, 2003) 29

    !"#R$!%!&A' BARRIERS A!

    #SA#'#&*

     David B. Gray

     Mary Gould 

     Jerome E. Bickenbach

     People with disabilities perceive the Americans

    with Disabilities Act (ADA as le!islation thatmakes

    buildin! access a civil ri!ht. "o others# the ADA

    and associated !uidelines are seen as unnecessary

    re!ulations that are costly and limit creativity.

    $on%licts resultin! %rom attempts to comply with

    minimal buildin! codes in assurin! access tobuildin!s stem# in part# %rom the buildin!

     pro%essional&s

    lack o% understandin! o% what people with

    disabilities re!ard as barriers to their %idll

     participation in

    the built environment. "his study e'plores theviews on barriers and %acilitators to %ill

     participation in

    maor li%e activities %or people with disabilities

    usin! %ocus !roups o% people with mobility

    impairments# their si!ni%icant others# healthcare

     pro%essionals# and built environment pro%essionals.

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    "he results illustrate clear a!reement that social

    institutions and attitudes can be important

    barriers.

    "he %ocus !roups di%%er in their assessment o% the

    built environment as a %acilitator and barrier to

     participation. Desi!ners# builders# buildin!

    owners# payin! clients# and other intermediate

    consumers

    involved in construction mav learn %rom peoplewith disabilities. )or e'ample# end*users with

    disabilities may be aware o% alternative solutions

    to ADA codes that allow buildin! access without 

    ri!id adherence to !uidelines or codes. By

    consultin! people with disabilities# desi!ners and

    clientsmay learn how to determine what is needed and

    what works %or access to and use o% buildin!

     space.

    +opright - 2003, 'oc.e Science Pu/lishing

    +opan, #nc

    +hicago, #', SA All Rights ReseredJournal of Architectural and Planning Research

    20:1 (Spring, 2003) 30

    INTRODUCTION

    Access to the /uilt enironent for people 4ith

    disa/ilities is re5uired as a ciil right / the

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    Aericans 4ith isa/ilities Act (AA, 1990) As

    4ith ipleenting other ciil rights legislation,

    although the principle of e5ual treatent is clear,

    the regulations and standards intended to help

    reali6e the ideal do not proide the details needed

    to resole pro/les in the /uilt enironent

    Practical applied solutions coe fro .no4ledge,

    and shared .no4ledge of accessi/ilit coes fro

    interactions aong people 4ith disa/ilities,healthcare proiders, designers and planners, and

    other 

     /uilding professionals Representaties of these

    different sectors of our societ are /eginning to

     pool

    their .no4ledge to inent /uilt enironents thateet the legal regulations, /est use the s.ills of 

    designers and the /uilding industr, and proide

    access for consuers 4ith disa/ilities &oo often,

    ho4eer, attepts to eet accessi/ilit regulations

    hae resulted in a profound lac. of fit /et4een the

    ideals of an accessi/le /uilt enironent and 4hatis actuall /uilt for use / persons 4ith and

    4ithout disa/ilities &his article reports seeral

     points of ie4 a/out the relatie iportance of the

     /uilt enironent copared to other

    enironental factors as facilitators or /arriers to

     participation

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    in life actiities of people 4ho are o/ilit

    liited

    &he S +ensus (%c!eil, 1993) found that

    appro7iatel 80 illion Aericans are una/le to

    carr

    out one or ore aor life actiities such as

     plaing, attending school, 4or.ing, and selfcare

    &he

     !ational ;ealth #nterie4 Sure found 292< of=9= illion failies in the S hae one or ore

    e/ers 4ith a disa/ling condition ('aPlante, et

    al.# 199=) &his article 4ill focus on the 1>2

    illion

    Aericans 4ho hae phsical ipairents,

    specificall those 4ho use deices (ie, canes,4al.ers, scooters, and 4heelchairs) to assist the

    in oing a/out in their enironents ('aPlante,

    et 

    al.# 1992)

    BACKGROUND FOR CHANGE

    &he traditional notions of disa/ilit are /eingchallenged / recent deelopents in social

     polic,

    research findings, and een in soe areas of

    design (?ougerollas and @ra, 199) People 4ith

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    disa/ilities hae fored an influential

    sociopolitical group 4hose e/ers consider

    uch of the /uilt

    enironent to /e a /arrier to their participation in

    actiities &he hae attac.ed these /arriers to

    inclusion as other disadantaged groups in societ

    hae challenged discriination /ased on race or 

    gender isa/ilit adocates hae /een a aor

    force in haing legislation passed that eliinatesthese /arriers (;ahn, 198, 19, 199>B Cola,

    198, 199) &he preise is that the effects of

    an

    disa/ling conditions can /e alleiated priaril

    through the adoption of pu/lic la4s and policies

    thatre5uire all /uildings to /e ade accessi/le (%ace,

    et al.# 1991)

    A !D PARADIGM

    &he concept that the enironent can /e a co

    e5ual factor contri/uting to disa/ilit has proided

    theipetus for /roadening the scope of scientific

    in5uiries of disa/ilit #n this ne4 paradig,

    disa/ilities

    are considered to /e the results of interactions

    aong personal, /ioedical and functional

    liitations,

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    and enironental /arriers to participation

    ("er/rugge and Jette, 199>) &his assessent of

    disa/ilit

    re5uires that the traditional edical diagnosis /e

    co/ined 4ith an ongoing ealuation of the social

    and phsical enironental factors that shape the

    e7perience of liing 4ith a disa/ilit (;ahn, 198,

    1993a,/B %ace, et al.# 1991B 'a4, et al.# 199=B

    ic.en/ach, 1993B Rae, et al.# 199=) Enablin!  America (#$%, 199EB Pope and randt, 199E)

     presents a odel that depicts the enironent as a

    threediensional atri7 that supports or inhi/its

     participation in actiities of people 4ith

    disa/ilities

    &he concept that enironental factors constitutean essential scientific coponent of disa/ilit has

    led the Dorld ;ealth $rgani6ation (D;$) to

    include enironental factors as part of its reised

    classification instruent, the +nternational

    $lassi%ication o% +mnpairments# Activities and

     Participation, A Manual o% Dimensions o% Disablement and

     -ealtl (#+#;2 eta $ne, D;$, 199E) #n this

    docu I

    Journal of Architectural and Planning Research

    20:1 (Spring, 2003) 31

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    ent, the enironental factors are considered as

    either facilitators or /arriers to participation for 

     persons 4ith ipairents or actiit liitations

    &he Aericans 4ith isa/ilities Act proides a

     /asis for going /eond siple copliance 4ith

    inial

     /uilding codes in assuring access to /uildings /

    allo4ing designers to proide for e5uialent

    facilitation of /uilding access ut in order toachiee e5uialent facilitation, designers, /uilders,

     /uilding o4ners, and others inoled in

    construction of the /uilt enironent hae had to

    learn fro

    the people affected / /uilding design People

    4ith and 4ithout disa/ilities a hae differingie4s

    of 4hat is needed for access to and use of /uilding

    space

    ?ortunatel, the general principles of ho4 /est to

    structure the /uilt enironent for a7ial use /

     people 4ith and 4ithout disa/ilities hae eoledas soe architects and designers oe fro

     /arrier

    free design to uniersal design (ednar, 19EEB

    $stroff and lacofano, 192B 'ifche6, 19EB %ace,

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    et al.# 1991B Delch and $stroff, 1998) &his

     /roadened approach is /ased on the preise that a

    er

    significant part of the enironentperson fit is

    deterined / the design of the /uilt enironent

    (Steinfeld, et. al.# 19E9B 'a4ton, 192) esigns

    that do successfull e/od these principles hae

     /een descri/ed as haing a uniersal design &o

    .no4 4hat 4or.s /est for the greatest nu/er of  people is the /asis of uniersal design Although

    this general principle is clear, deterining

    guidelines

    that appl to specific cases reains a challenge

    MOBILITY, DISABILITIES,

    PARTICIPATION, AND ENVIRONMENTPROJECT (MIDPEP)

    &he %o/ilit, isa/ilities, Participation, and

    nironent Proect (%PP) at Dashington

    niersit

    in St 'ouis, %issouri (SA) is a threeear

    research proect funded / the +enters for isease+ontrol and Preention &his proect is attepting

    to discoer coon enironental /arriers and

    facilitators to participation for o/ilitipaired

    indiiduals &o accoplish this goal, a dnaic,

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    interactie easureent sste is /eing

    deeloped &he easureent sste 4ill consist

    of three

    assessent tools &he first 4ill coprise e7isting

    easures of functional capacities of people 4ith

    o/ilit liitations A second tool, the

    Participation Sure of %o/ilit 'iited People,

    has /een

    deeloped to allo4 assessent of participation indail actiities &he third easure is a list of

    enironental

     /arriers and facilitators, the ?acilitators and

    arriers Sure for %o/ilit 'iited People

    Dhen the easureent sste is copleted,

    changes in participation / people 4ith o/ilitipairents

    a /e detected either 4hen their personal

    capacit increases or after their enironent is

    ade ore accessi/le,

    METHODOLOGY

    &he initial ethodologies eploed in thedeelopent of the Participation Sure of

    %o/ilit

    'iited People and the ?acilitators and arriers

    Sure for %o/ilit 'iited People 4ere

    5ualitatie:

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    life histor interie4s, .e inforant interie4s,

    and focus groups &hese ethods relied on the

    input

    of people 4ith o/ilit liitations, their

    significant others, and professionals 4ho sere

    the, including

    health care and /uilt enironent professionals #n

    addition, seeral e/ers of the research tea

    4ho conducted the interie4s and focus groupsare o/ilit ipaired &he co/ined e7periences

    of 

    these indiiduals contri/uted to a.ing possi/le

    the 5ualitatie phase of the stud

    SUBJECTS

    &o deelop the easureent sste, input 4assought fro persons 4ith o/ilit liitations,

     people

    4hose lies are affected / persons 4ith o/ilit

    liitations (significant others), those 4ho identif

    o/ilit needs (phsicians and therapists), and,

    finall, those 4ho pla a aor role in the creationof 

    the /uilt enironent (architects and planners)

    Seenteen focus groups 4ere conened to discuss

    the

    concepts of participation and enironental

     /arriers and facilitators (see &a/le 1) All the focus

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    Journal of Architectural and Planning Research

    20:1 (Spring, 2003) 32

    &A' 1 escription of focusgroup participants

    ?ocus@roup Participants %ale ?eale lac.

    Dhite &otal

     Mobility +mpaired (M+

    Spinal +ord #nur = 0 1 / =

    +ere/ral Pals 3 3 0 = =

    %ultiple Sclerosis 1 E 0 Stro.e > > > >

    Polio 3 9 0 12 12

    %o/ilit #paired &otal 1E 23 / 38 >0

    0i!ni%icant 1thers (01

    Spinal +ord #nur 0 / 0 8 /

    +ere/ral Pals 0 = 0 = =%ultiple Sclerosis 3 3 1 / =

    Stro.e 1 > 2 3 /

    Polio > = 1 9 10

    Significant $thers &otal 2> > 2 32

     -ealthcare Pro%essionals*

     Participation (-$PPSpinal +ord #nur 2 E 0 9 9

    +ere/ral Pals 2 = 0

    %ultiple Sclerosis 0 / 0 8 8

    Stro.e 2 = 1 E

    Polio > 2 0 = =

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    ;ealthcare Professionals &otal (;+PP) 10 2= 1 38

    3=

     -ealthcare Pro%essionals - Environment (-$PE 1

    / 0 = =

     Built Environment Pro%essionals (BEP 0 0

    ?ocus @roup Participant &otal >> E 10 112 122

    groups lasted one to t4o hours each and 4ere

    audiotaped ach group concluded 4ith a

    suar /the noteta.er of aor points coered in /oth the

     participation and enironent doains &hen, the

    group 4as as.ed to add anthing that 4as

    oerloo.ed in the discussion

    ?ifteen focus groups 4ere gathered to help

    deelop the concept of participation for o/ilitipaired

     people &he participants 4ere indiiduals 4ith

    o/ilit ipairents: Spinal +ord #nur, Stro.e,

    %ultiple Sclerosis, +ere/ral Pals, and Polio

    Suriors All fie of these categories are referred

    to asthe o/ilitipaired (%#) participants ?or each

    of the fie o/ilitipaired groups, a focus

    group

    of significant others (S$) 4as fored, ainl

    fro people related to the persons 4ith o/ilit

    ipairents

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    4ho participated in the o/ilitipaired focus

    groups ?ie focus groups of healthcare

     professionals 4ere fored to atch each o/ilit

    ipairent group &hese fie focus groups are

    referred to as ;ealthcare Professionals

    Participation (;+PP) since the 5uestions

    addressed in the

    focus group sessions initiall addressed

     participation of their o/ilitipaired patients orclients

    (acrons appear on &a/les 2 and 3)

    A second set of t4o focus groups 4as held to

    e7aine enironental factors that are perceied

    to /e

     /arriers to or assist in participation / o/ilitipaired indiiduals, through the coents of 

    healthcare professionals representing arious

    disciplines 4or.ing in healthcare enironents

    (;+P)

    and /uilding enironent professionals (P)

    &he healthcare professionals 4ho coented onenironental

     /arriers (;+P) included a social 4or.er,

    occupational therapists, phsical therapists,

    nurses, and a recreational therapist &he

     participants in the /uilt enironent professional

    (P)

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    focus group included an interior designer, a

    graphic designer, a contractor, a useu

    superisor and

     /uilder, a director of design and construction, an

    architect, a landscape architect, a dura/le

    e5uipent

    representatie, and an eleator and lift designer

    Journal of Architectural and Planning Research

    20:1 (Spring, 2003) 33&A' 2 Percentage of total coents on

     participation / focus group

    ?ocus @roup

    Participation +ategor %l S$ ;+PP ;+P P

    Personal #ndependence 1E 19 1= 9 0

    %o/ilit 1> 21 22 22 1>7change of #nforation 2 1 1 9 >3

    #nterpersonal Relationships 13 = 13 22 0

    $ccupation >9 80 >8 13 >3

    conoic 'ife 0 3 0 22 0

    +iic and +ounit 2 1 3 > 0

    %# F %o/ilit #pairentS$ F Significant $ther 

    ;+PP F ;ealthcare Professional - Participants

    ;+P F ;ealthcare Professional - nironent

    P F uilt nironent Professionals

    FOCUS GROUP PROCEDURES

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    &he sae 5uestions 4ere as.ed of the first set of

    18 focus groups the o/ilitipaired, significant

    others, and healthcare professional participants

    (%#, S$, and ;+PP) &hese 5uestions 4ere

    designed to elicit the group e/ersG perceptions

    of participation in aor life actiities / people

    4ith o/ilit ipairents ach focus group had

    a oderator, 4ho 4as a e/er of the proect

    staff, and a noteta.er &he follo4ing openended5uestions 4ere as.ed: Dhat do ou (significant

    other, patient) do in a tpical daH Dhat 4ould

    ou (significant other, patient) li.e to do that ou

    are

    una/le to do no4H Dhat in the enironent .eeps

    ou (significant other, patient) fro doing 4hatou 4ant to doH Dhat in the enironent 4ould

    help ou (significant other, patient) do 4hat ou

    4ant to doH

    &he second set of t4o focus groups 4as held to

    e7aine enironental factors that are perceied

    to /e /arriers to or assist in participation / o/ilit

    ipaired indiiduals, through the coents of 

    healthcare professionals representing arious

    disciplines (;+P) and /uilding professionals

    (P)

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    &he follo4ing openended 5uestions 4ere used for 

    the focus group of healthcare professionals as.ed

    a/out enironental /arriers (;+P): Dhat are

     /arriers to and supports for engaging in life once

    the

    are dischargedH Dhat are inial supportsH Are

    the /eing etH Dho is responsi/le for decreasing

    these /arriersH Dho currentl pas or should pa

    to reoe these /arriersH ;o4 do these /arriersipact our clientGs 5ualit of lifeH Dhat 4ould

    our clients saH Iuestions as.ed of the /uilt

    enironent

     professionals (P) focus group included the

    follo4ing: Dhat are the supports and /arriers

    for people 4ith disa/ilities in the hoe and in thecounitH Dhat 4ould our clients saH o ou

    .no4 4hat clients needH Dhat are /arriers to

     proiding accessi/le designH o ou hae specific

    re5uests for design eleentsH

    RESULTS

    ?ocus group audiotapes 4ere transcri/ed and each4as anal6ed / at least t4o people A coding

    sste 4as deeloped to count the nu/er of

    coents ade during the focus groups that

    referred

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    to areas of participation, enironental

    facilitators, and enironental /arriers &he

    coding sste

    addressed fre5uenc of ites, uni5ueness of ites,

    and theesB the thees that eerged during

    coding are discussed /elo4 &he coded coents

    4ere then copiled into categories for

     participation

    and enironental factors &he total nu/er ofcoents ade / each group 4as calculated

    and used as the denoinator in deterining the

     percentage of coents ade that fit each

    categor

    All focus groups agreed that participation /

    indiiduals 4ith o/ilit ipairents occurredost

    fre5uentl in the categor of occupational pursuits

    (leisure, 4or., education, and religion) ?or ost

    Journal of Architectural and Planning Research

    20:1 (Spring, 2003) 3>

    &A' 3 Percentage of enironental factorsreferred to as /arriers or facilitators / focus group

     participants

    ?ocus @roups

    %# %# S$ S$ ;+PP ;+PP ;+P ;+P P

    P

    nironental ?actors ? ? ? ? ?

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    Products and &ools 10 3 = >3 / 2= 11 11 1 2>

    Personal Support 13 2= 12 22 1= 3= 1> >> 3 0

    Social #nstitutions 20 = 2> 1> 2 1= 22 3> 33 3

    Sociocultural !ors 9 / 12 2 1> 3 19 0 28 0

    uilt nironent 29 10 2> 9 1> 10 18 1 1 2 3

     !atural nironent 2 0 3 0 1 0 3 0 0 0

    Personal Attitudes = = 10 3 0 0 0 0

    %ental ;ealth 2 0 > 0 2 1 0 0 0 0

    $ther E 9 9 2 10 / 1= 1 10 0%# F %o/ilit #pairent

    S$ F Significant $ther 

    ;+PP F ;ealthcare Professional - Participation

    ;+P F ;ealthcare Professional - nironent

    P F uilt nironent Professionals

    F arrier ? F ?acilitator 

    focus groups, o/ilit (oing 4ithin and outside

    hoe) and personal independence (personal

    hgiene, dressing, and eating) 4ere entioned as

    fre5uent actiities for people 4ith o/ilit

    ipairents&he /uilt enironent professionals coented

    ore on the iportance of e7changing inforation

    aong the architects, planners, and contractors

    than on the actiities of the persons 4ith

    o/ilit ipairents (see &a/le 2)

    BARRIERS AND FACILITATION

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    #n &a/le 3, the coents ade during all 1E focus

    groups regarding enironental factors are

    copared

    to illustrate the differences aong the groups in

    ealuating the nine factors considered to /e

     /arriers, facilitators, or /oth / #+#;2 (D;$,

    199E) (see &a/le 3) ach of the o/ilitipaired

    (%#), significant other (S$), and healthcare

     professionals focus groups (including ;+PP and;+P)

    includes the coents ade in the fie diagnostic

    categories of o/ilit ipairents &he results of 

    the coparison of enironental factors as

     /arriers or facilitators sho4 that /uilt enironent

     professionals(P) are the onl group 4ho ran.ed the /uilt

    enironent ore fre5uentl as a facilitator 

    than a /arrier &he o/ilitipaired and

    significant other groups found the /uilt

    enironent to /e

    er significant /arriers to participation Products,tools, and personal support 4ere listed as

    facilitators rather than /arriers to participation /

    ost of the focus groups Social institutions and

    social cultural nors 4ere considered

    unaniousl as significant /arriers to

     participation

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    THEMYIES

    +oents ade during the focus groups 4ere

    reie4ed for thees a/out /arriers and facilitators

    to

     participation ?or e7aple, a thee that

    characteri6ed the groups 4ith o/ilit liitations

    4as that

     people 4ith disa/ilities should /e consulted on

    ho4 to adapt to the /uilt enironent Priate and personal housing designs and transportation

    sstes eerged as iportant areas 4here input

    fro

    indiiduals 4ith o/ilit ipairents could

     proide alua/le input 4hen designers, architects,

    andcit planners are considering retrofitting or ne4

    construction

    &he /uilt enironent professional focus groups

    ephasi6ed retrofitting e7isting phsical

    enironents

    as /arriers to their profession and er costlcopared to ne4 construction &he concept of 

    uniersal design 4as descri/ed in the groups of

     /uiltenironent professionals as not realistic and

    Journal of Architectural and Planning Research

    20:1 (Spring, 2003) 38

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    ipossi/le to put into practice ?or e7aple, one

     person said, K# donGt .no4 that there is al4as a

    uniersal solution that is going to 4or. for

    eer/odK &his group found legislatie

    andates, codes,

    and guidelines to /e restrictie and too often /ased

    on one segent of the population - people 4ho

    use 4heelchairs A /uiltenironent professional

    stated, K# thin. the la4s hae /ecoe too focusedon 4heelchair accessK Soe e/ers of this

    group e7pressed the opinion that codes and

    guidelines

    restrict their creatiit and Kta.e a4a the

    challenges of the designer to coe up 4ith

    intelligent


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