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EOC –Dispatch Center Integration

Date post: 24-Feb-2016
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EOC –Dispatch Center Integration. Butch Garrity MSP Communications Shelburne Falls Regional Communications. MSP Shelburne Regional Communications Center. 82 agencies 911 calls-police, fire, EMS Tri-State fire mutual aid District Control Point EMD, QA, FC40, NWMIMT. - PowerPoint PPT Presentation
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EOC –Dispatch Center Integration Butch Garrity MSP Communications Shelburne Falls Regional Communications
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Page 1: EOC –Dispatch Center Integration

EOC –Dispatch Center Integration

Butch Garrity MSP Communications Shelburne Falls Regional Communications

Page 2: EOC –Dispatch Center Integration

MSP Shelburne Regional Communications Center

82 agencies911 calls-police, fire, EMSTri-State fire mutual aidDistrict Control PointEMD, QA, FC40, NWMIMT

Page 3: EOC –Dispatch Center Integration

Pre-event

Staff meetingtown hall staffpolice, fire, ems, BOH,emergency managementSenior CitizensAt risk populations Voad, Coad

Page 4: EOC –Dispatch Center Integration

Pre-eventReview shelter plansReview evacuation plansObtain needed suppliesreverse 911 announcementsspecial call special populationsdevelop staffing model for EOCCritical FacilitiesICS-Nims trainingECEMP & COOP Plans

Page 5: EOC –Dispatch Center Integration

Pre-eventPhone NumbersEmergency ContactsBoard of Health contactsDispatch Communications updatesEOCs co-notification

Page 6: EOC –Dispatch Center Integration

EventStaying safe during eventMaintain AwarenessAll emergencies localHistorical Problem areas

Page 7: EOC –Dispatch Center Integration

Post-EventCommunications StatusDamage assessment teamsroad statusdoor to door assessmentMapping affected areasfactors such as river-waterway

Page 8: EOC –Dispatch Center Integration

Post EventCERT- community emergency response teamMRC- medical reserve corpsreview pre-existing MOAs for servicestest communications networksfuel for generators

Page 9: EOC –Dispatch Center Integration

Contact with Ham Radio operatorsstaging areas for state/federal resourcesHazardous Materials securedbus companies/transportation

Page 10: EOC –Dispatch Center Integration

Event Staffingexhaustioncontacting special populationsregular population needscritical facilitiesevacuation needsshelter needscommunications

Page 11: EOC –Dispatch Center Integration

EOC openinglocal EOCdeclaring state of emergencytriggers?Call volume?Damage?Procedures for damage assessment?

Page 12: EOC –Dispatch Center Integration

Regional EOC opening?local EOCtriggers?Call volume?Damage?Procedures for damage assessment?

Page 13: EOC –Dispatch Center Integration

Regional EOCAsset managementcoordinate resource requestsprioritize requestsinterface with MEMA region 3local resources communicate with EOC

Page 14: EOC –Dispatch Center Integration

911 emergency calls where are they routed for responseHow will the resolution be communicated back to the dispatch center?Shelters?Evacuation Routes?

Page 15: EOC –Dispatch Center Integration

Shelters- LiasionWhen can residents return?Status?Who is in the shelter?Animals?

Page 16: EOC –Dispatch Center Integration

CommunicationsTower statusRadio sitesGeneratorsRegional ResourcesCritical infrastructure

Page 17: EOC –Dispatch Center Integration

Management Teams

Incident Management TeamsNWMIMTType 1 or 2 teamsMEMA communicationsNational Guard

Page 18: EOC –Dispatch Center Integration

CommunicationsWeb EocStatus reports faxed? CAD?EOC- Communications Center linkages

Shelters

Page 19: EOC –Dispatch Center Integration

Ham RadioCOAD InterfaceVOAD interfaceCommon consistent communications

Page 20: EOC –Dispatch Center Integration

Multi-agency coordinating Center(s)

Regional EOC & MACs should be pre-designated

Page 21: EOC –Dispatch Center Integration

Reverse 911211RadioInternetPhoneMedia

Communications challenges


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