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EOK Technologies - Healthcare IT services

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Presentation to United Health Group EOK Technologies – Company Overview June 12, 2012
Transcript
Page 1: EOK Technologies - Healthcare IT services

Presentation to United Health Group

EOK Technologies – Company Overview

June 12, 2012

Page 2: EOK Technologies - Healthcare IT services

About EOK TechnologiesEOK Technologies is a leading Information Technology consulting firm serving Healthcare clients throughout North America. We help Payers, Providers and Life science organizations nationwide implement business-driven technology solutions that integrate business processes, Improve worker productivity, Increase customer loyalty and create a more agile enterprise to better respond to new business opportunities. We collaborate with our clients to strategize, build and implement technology-enabled business solutions to gain measurable competitive advantage.

Strengths that distinguish EOK Technologies in the marketplace:• Unique consulting model that provides an implementation-oriented partnership with clients. • Broad and evolving service offerings• Best practice methodology ensuring integration of Technical implementation, Process design and Workforce transition • Global Delivery/Outsourcing, Global Support and Application Development Capabilities• National Focus, but Local commitment • Extensive industry expertise

Page 3: EOK Technologies - Healthcare IT services

About EOK Technologies Founded: 2005 Offices across: USA, India and Middle East Global Headquarters: California, USA 150+ colleagues Dedicated Solution practices Industry Focus: Healthcare, BFSI, High Tech, Manufacturing and Telecom Suite of services: Consulting, Technology and Outsourcing services Global Model for delivering results

• Onsite, Offsite, Nearshore, Offshore Uniquely positioned to become clients transformational partner of choice

Page 4: EOK Technologies - Healthcare IT services

Commitment

•To enable swift, dramatic transformation of your critical business and IT functions.

Our Promise:

•We combine deep Industry, Business process, and Technical expertise with disciplined program management and an integrated team of global and local professionals to craft custom solutions that meet each client’s specific business requirements.

Our Approach:

•We make your organization more efficient, more effective, and more valuable to your customers Now - And for the Long term

Your Results:

Page 5: EOK Technologies - Healthcare IT services

Office Locations

ODC: Offshore Development Center

Page 6: EOK Technologies - Healthcare IT services

Presentation to United Health Group

EOK Team - Introduction

June 12, 2012

Page 7: EOK Technologies - Healthcare IT services

Management Team

Umesh Prabhu , CEO

A founding partner of EOK, Umesh heads EOK’s Corporate Strategy and Operations. A seasoned professional, with over 20 years in High Tech, Manufacturing and more recently Healthcare, Umesh has the ability to interconnect business models with opportunity, helping deliver value for our clients. He has a proven ability to develop and deploy a long term strategic vision, establish and nurture strong relationships with clients, business partners, and building strong talented teams. His strengths in management and understanding of the underlying technology and innovation trends have made EOK, a leading integrator in the Enterprise market.

Page 8: EOK Technologies - Healthcare IT services

Management Team Cleo Smith, Vice President of Sales & Business Development

His focus and vision is to grow EOK Technologies into a major global player in the IT services industry. Cleo Smith has over 17 years of notable experience in sales and consulting outsourced IT services. His significant experience in solving business problems around application development, document workflow, transaction processing, data conversions and regulatory compliance has led him to achieve success and excel in selling enterprise level IT solutions to corporate and government accounts.

Previously Cleo was the Global Head of Sales and Business Development at Knowledge Matrix, a pure-play international system integration consultancy and outsourcing company for Fortune 1000 clients. Prior to Knowledge Matrix, Cleo has held VP level Business Development positions at Goldstone, Lavante, eTouch Systems, Ciber and West Valley Staffing Group. Cleo started his career as Vice President of Major Accounts at Robert Half International..

Page 9: EOK Technologies - Healthcare IT services

Management Team

Ted Horne, Regional VP/Healthcare Sales

Ted has over 17 years in the IT consulting industry leading sales and marketing both globally and in North America for firms such as Capgemini, Keane, Satyam and is now the Regional VP for EOK Technologies. He has worked with GE Healthcare, Blue Cross/Blue Shield of Wisconsin, digiChart, Healthscreen, ICON and Trustmark Insurance to help them bridge the gap between strategy and execution of IT projects to help transform IT operations.

He has developed Enterprise Data Warehouse/Business Intelligence practices for Keane, Kanbay (Capgemini), and Stratagem for the Financial Services and Healthcare industry verticals with a focus on how to help clients prioritize strategic business goals without being bogged down in the minutiae of data.

Page 10: EOK Technologies - Healthcare IT services

Companies we work with…

Page 11: EOK Technologies - Healthcare IT services

Presentation to United Health Group

EOK Technologies – Healthcare Solutions and Expertise

June 12, 2012

Page 12: EOK Technologies - Healthcare IT services

Our Solutions and ExpertiseBusiness-Driven Solutions• EMR Implementations and

Customization • Enterprise Portals / Content Mgmt• SOA and Business Process Mgmt• Data Warehouse and Business

Intelligence• Clinical Analytics and Business Intelligence

• Regulatory Compliance• ICD-10 Transition• User-Centered Custom Applications• CRM Solutions• Enterprise Performance Management• Self-Service & Patient Engagement• eCommerce & Product Information

Management• Industry-Specific Solutions• Mobile Technology• Security Assessments

EOK Services End-to-End Solution Delivery IT Strategic Consulting IT Architecture Planning Business Process & Workflow

Consulting Usability and UI Consulting Custom Application Development Offshore Development Package Selection, Implementation

and Integration Architecture & Application

Migrations Education

Page 13: EOK Technologies - Healthcare IT services

Healthcare – Technology Focus

Clinical EMR, Systems Analyst, HL7 Interface Analyst, ICD10 - [PM / Analysts], Business Analyst, Data Analyst

Data WarehouseProject Mgr, Data Architect, ETL Architect, Data Modelers, Data Analyst, Testers, Developers

Business IntelligenceCOGNOS, SAS, Qlikview, Business Objects, OBIEE / OBIA, SSRS, Microstrategy, SAP, EPM

Technologies .net, Java, UNIX/Linux, IT security, Citrix, PEGA, JBOSS, SCRUM / AGILE, CRM [Netsuite, Salesforce.com ], Portals [Liferay, Sharepoint, Websphere], EAI

Mobile Development iOS, Android, Windows Mobile, BlackBerry, HTML5

Page 14: EOK Technologies - Healthcare IT services

Healthcare – IT Services• ICD-10|5010 Services

Assessment Remediation Transition

• Application Maintenance and Development Custom Application Development Support & Maintenance of Custom Applications Testing Service

• IT Infrastructure Management Services Virtualization Support Database Management and Implementation Redundant Storage Solutions Including Long-term Archiving Server Deployment Disaster Recovery and Business Continuity Management

Page 15: EOK Technologies - Healthcare IT services

Healthcare – IT Services• EMR* and Application Implementation & Support Services

EMR Readiness Assessment EMR Strategic Plan EMR Selection & Contract Negotiation Clinical Systems Data Conversions/Archiving Implementation - Project Management / Assistance

* - Paragon, Epic, GE-Centricity, Cerner, MEDITECH, Eclipsys, Lawson

• Cloud SaaS Solutions PIE: Patient Information Exchange Portal PIE/FIE Archive

Clinical Archives Patient Accounting Human Resources Payroll General Financial Software Applications

Page 16: EOK Technologies - Healthcare IT services

Healthcare – IT Services• Meaningful Use

Gap analysis between current state and Meaningful Use criteria Roadmap to achieve Meaningful Use Readiness to take on change Assessment of current EHR vendors plan Availability of resources Discussion of appropriate criteria selection for your facility Identify barriers Assess infrastructure Technology and application readiness

• PACS (Picture Archival Communications System)

Page 17: EOK Technologies - Healthcare IT services

Healthcare – IT Services Often as healthcare facilities move from legacy information systems to

new systems, the data conversion for much of the data is either not done or limited in scope by the vendors involved. With this being said, it is not unusual for hospitals to continue to pay many thousands of dollars in support fees for many years on unused systems for the sole purpose of having access to the historical financial and clinical data on the system.

• Control financial and clinical data Data Archiving project management with progress status reporting Site specific development and documentation of the data archiving

process Data extraction assistance of files from the legacy system Archiving development programming “Mock/Test” archives allows the site to validate data prior to go-live Data Retrieval System Design and testing

Page 18: EOK Technologies - Healthcare IT services

Healthcare – BI Analytics• Track & Monitor operational performance• Identify trends, detect patterns & predict outcomes• Model business decisions• Monitor quality initiatives & care programs• Enterprise performance based on KPIs• Reporting & Analytics

Cost of services Staff performance Risk management & compliance Profitability

• Monitor Clinical Processes Improve Quality, Safety, Risks & Outcomes

• Budgeting & Planning Expense planning based on patient days, visits, units of services &

procedures Operational plans for facilities, clinics & service lines Manage & Consolidate plans in integrated workflows

Page 19: EOK Technologies - Healthcare IT services

Healthcare – Partial list of Projects Undertaken• OB-GYN Solutions Provider

Architected, Developed & Tested an EHR & PMS system built with Microsoft .NET

• Integrated Chiropractic Software provider CCHIT Certification

• Canadian Provider of Physician Practice Enhancement Services Developed EMR system Managed Care system

HL-7 interfaces• Global Healthcare Manufacturer and Services Provider

Data Warehouse projects Acquisition & Integration portals Global Help Desk

Page 20: EOK Technologies - Healthcare IT services

Healthcare – Partial list of Projects Undertaken• Instrument Readiness provider

Tissue tracking system with bar coding• Private, Not-for-Profit health system in California

SQL Server / Database Upgrade ICD-10 Transformation Data Warehouse projects

• Leading Health Management Solutions provider Project Manager / Business Analyst / System Analyst Data Architect / Data Analyst / ETL Architect / Reporting Analyst HL7 Interface Analyst Cognos Architect / Developers

Page 21: EOK Technologies - Healthcare IT services

Presentation to United Health Group

Engagement Models

June 12, 2012

Page 22: EOK Technologies - Healthcare IT services

Typical Engagement Model and Team Structure

IS Manager

IT Team

Offshore Account Manager

Directors / Senior Management

Vertical Head

Global User Base

Onsite Account Manager

Technical Architecture

Group

Infrastructure Practice

Support Groups

VP – Client Management

Quality Assurance

Team

Global IT infra team

Onsite Team

Client EOKEOK OFFSHORE TEAMClient / EOK ONSITE TEAM

Quality / Process Team

Page 23: EOK Technologies - Healthcare IT services

Execution Approach

Environment Setupand Ownership

Environment Setupand Ownership

Hands on Shadow Support

Hands on Shadow Support

System Study and Onsite Transition

System Study and Onsite Transition

Due Diligence and SoW

Due Diligence and SoW

Engagement Begins

Engagement Begins

Primary ContactPrimary Contact

Service SLAs at Steady State

Service SLAs at Steady State

Offshore Project

Management

CustomerOnsite

Account Managemen

t

Page 24: EOK Technologies - Healthcare IT services

Q&A

Page 25: EOK Technologies - Healthcare IT services

Thank You! EOK Technologies Corporate Headquarters

46500 Fremont Blvd., Ste # 714,

Fremont, CA 94538

Main: 510.440.1300

Fax: 480.452.0880

www.eoktechnologies.com

Contact : Umesh Prabhu, CEO

Email: [email protected]

Mobile: 510-459-8063

United States: California | Wisconsin | North Carolina | Minneapolis |

India: Hyderabad | United Arab Emirates : Dubai


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