ePACIS PRESSePACIS PRESSePACIS PRESS J U L Y 2 0 1 5 E D I T I O N 2 5

From the Desk of Tina Buop

To our PACIS Physician & Provider Community,

Where did the first 6 months of 2015 go? During 2014, the EHR’s across the marketplace were impacted with a barrage of changes due to

Meaningful Use requirements, PQRS and more. This set the stage for some heavy lifting in 2015 thus far with our focus on the clinical,

technical and business foundation of your applications. Here is what we’ve done and where we are headed:

Let’s review what we’ve done so far this year; these are items we do so you don’t have to:

1. Technology & Support

Information Database Upgraded – Fewer annoying SQL error messages

New Data Center Being Constructed – For better faster system performance coming 8/28 6pm -8/31 6am

We enhanced your Login Servers – Keeping your login in servers current a& technically compliant

ICD-10 Upgrade Efforts In Progress – We provided SuperUser Kickoff webinars, did you attend?

Help Desk Improvements – Quicker ticket turnaround

ePACIS Press – Your exclusive newsletter with special deliveries in your inbox every month

2. Practice Management

New Phone Appointment Vendor

New Eligibility Matching

Hot Fix Upgrades, Bug Fixes

3. Electronic Health Records, Patient Portal & Interfaces

NG Share – You can finally share info with other providers through NextGen!

California Immunization Registry CAIR Interface – Do you CAIR? If you are attesting for MU then you do

Cancer Registry Reporting – Are you registered?

Meaningful Use Webinars – We assisted your attestation efforts

Classroom Training and Webinars – building your PM/EHR NextGen knowledge

Individual Site Visits – We come to Your practice

New Portal Features on the way – We’ve piloted and fixed the next set of features to implement

A Few EHR Workflow Customizations – Made your system work how you want it

Now for a sneak peek on what’s to come in the next 6-10 months:

1.New DELL Data Center – A New Data Center with greater processing power to prepare for ICD10 (8/28 6pm -8/31 6am)

The system will be unavailable during this weekend. Please plan ahead.

2.ICD10 – Helping all practices prepare to utilize ICD10 within NextGen October 1, 2015.

3.Application Performance – Fully automate billing functions to keep your system running smoothly.

4.Meaningful Use Stage 3 – To whom it may concern…

5.Radiology Interface Technology – Share images with your colleagues.

6.Hospital Discharge Notes Technology – Share discharge notes with hospitals.

7.New Portal Features on the way – Stay tuned! We’ve piloted and fixed the next set of features to implement

What have we done for you lately & will continue? PACIS as a division of HCP is here to provide many services for you not just: but

including:

Help Desk Support Practice Support Classroom/Onsite/Webinar

Training

Technical Support New Technologies System Upgrades

……See your services and system on Page 2

P A G E 2

E P A C I S P R E S S

The PACIS ExperienceThe PACIS ExperienceThe PACIS Experience

What We’ve Done & What’s Next for ICDWhat We’ve Done & What’s Next for ICDWhat We’ve Done & What’s Next for ICD---101010

P A G E 3 E D I T I O N 2 5

NEXTGEN SHARE IS HERE

PACIS is continually working to ensure your system is ready for ICD-10.

Let’s review what we’ve done to help your practices prepare for ICD-10 on October 1, 2015:

1. Communication – Weekly phone calls with your practices to ensure to you are on track for ICD-10.

2. ICD-10 Report – Created and sent a report of your practice’s top ICD-9 diagnoses converted to ICD-10.

3. ICD-10 Search Tool – An intuitive tool that allows you to learn ICD-10 by searching ICD-9 codes or descriptions.

4. Calendar – Provided a monthly action item list to help prepare your practice for October 1, 2015.

Now for a sneak peek on what’s to come in the next 3 months:

Q. What is LMS ICD10 eLearning Training?

A. LMS (Learning Management Systems) is a eLearning application comprised with modules designed to provide

interactive ICD-10 training for Physicians and staff .The LMS modules are available 24/7 for user convenience.

Q. How or from whom to obtain the Login/PW?

A. User ID log-in information and LMS log-in instructions were provided via HCP in a communication letter. Your initial

PW will be HCP until a new password is established.

Q. Who received access to the LMS?

A. Log-in access was provided to the physicians, after creating their unique PW they are able to share with their staff using

the PW created. More than one user can be on the LMS at the same time

Q. Who do I call for Login Assistance?

A. Please contact The HCP CSD Help Desk at 310 630 –2300 for LMS Login assistance.

Q. What is the Link to the ICD-10 eLearning?

A. https://healthcarepartners.exceedlms.com

ICDICDICD---10 eLearning LMS 10 eLearning LMS 10 eLearning LMS FAQ’s FAQ’s FAQ’s

Meaningful Use Q&A Webinars Meaningful Use Q&A Webinars Meaningful Use Q&A Webinars

P A G E 4 E D I T I O N 2 5

NEXTGEN SHARE IS HERE

Mark your Calendars!

PACIS will now offer monthly Meaningful Use Q&A webinars to help answer your questions regarding:

Meaningful Use Stage 1 and 2

Patient Portal

HQM Portal

Meaningful Use Reports

CQM Measures

Each session will be offered from 12:30 to 1:30 p.m. on the following dates:

*Dates are subject to change or cancel based on RSVPs and webinar participation.

Please RSVP by emailing Marina Verdara at mverdara@healthcarepartners.com

Include:

Practice name

Name of all participants

Date you will participate

Attendee Link: https://www.livemeeting.com/cc/hcpgroup/join?id=Cameron+Duncan&role=attend&pw=3107935430

Conference Line: 866-499-2379 Code 310 793 5430

May 26 September 29

June 23 October 27

July 28 November 17

August 25 December 15

With interoperability as the key driver of collaborative care, NextGen Healthcare with its sister company, Mirth, a global leader

in health information technology, has launched NextGen® Share, a national HISP that enables physicians to send encrypted

health information directly to known, trusted recipients over the Internet. As a HISP, NextGen Share provides secure connectivity

between NextGen Healthcare and non-NextGen Healthcare providers. It includes a searchable provider directory and message

translation be-tween supported formats. Providers can exchange clinical data files such as Consolidated-Clinical Document

Architecture (C-CDA) files and attachments, referral request letters, intake notes, images, and more!

Here are five good reasons to “get connected” with NextGen Share

1.Easily and securely exchange data (i.e. C-CDAs, NextGen® Ambulatory EHR generated documents, and more) with other NextGen Healthcare providers and non-NextGen Healthcare providers by simply search-ing and discovering the right provider

2.Dramatically improve referral generation and reduce the need to fax documents

3.Satisfy MU2 core measure #15, Transitions of Care

4.Onboarding is simple. Once a NextGen Healthcare client registers on the NextGen Share portal, you’ll complete the install and be up and running in minutes

5.It’s FREE! No cost to purchase, maintain, or install. Plus, no per-transaction fees. NextGen Share is available as part of the PACIS/ NextGen Ambulatory EHR and is covered under clients’ current maintenance contract.

INTEROPERABILITY WITH OTHER EHRS!INTEROPERABILITY WITH OTHER EHRS!INTEROPERABILITY WITH OTHER EHRS!

P A G E 5 E D I T I O N 2 5

We are here for you!

Have any suggestions for topics to cover in the ePACIS

Press or training webinars?

Is there a specific Tip & Trick you’d like to see?

Tell us about your system experience.

If you have questions or topics you would like to be covered in

future issues of ePACIS PRESS, just contact Cameron Duncan,

Editor:

As you get to know your improved Windows

2015 July2015 July2015 July---Dec Training Schedule Now Dec Training Schedule Now Dec Training Schedule Now

PACIS Thanks you for your Patience and cooperation during the recent Servers Enhancements!

First thing Monday Jun 29th PACIS called your Practice to verify that you were able to Login and reset your settings

and preferences to operate as normal.

We also escalated the few issues that you reported for immediate resolution.

We understand that change can be difficult but we appreciate your willingness to test, complete your action items and

provide feedback so that we may provide you with the best experience possible.

Our combined efforts have resulted in successful Server enhancements that will provide improved stability and system

performance; most importantly it will ensure that your Data remains secure.

If you have any outstanding issues to report or require further assistance resetting your settings you may contact the

Help Desk at 310-793-5430 option #3.

Dell Data Center Coming Soon

We are not stopping at Servers. PACIS is

currently working with Dell to relocate our Data

center.

What does that mean for you?

Better Stuff! Better Software, Faster Machines,

Better Performance, Less Bugs, Less Hassel

When: Late Sumer-Stay Tuned!