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eParticipation in East Africaintroduction, some platforms
and a case study:Amahoro Mu Matora
Victor van Reijswoud MIS4D.com
Landry Ninteretseworld.350.org/africa/
Government and ICT
• e-Government: ICTs within government, with a view to improve the efficiency in interactions and information flows between government departments and state organs
• e-Governance: ICTs in the interface between government and citizens, with a view to improving interaction and feedback between government and citizens
• e-Participation: ICTs for empowerment of citizens and civil society organisations. This occurs at three levels: provision of information to citizens, citizen consultation and dialogue between governments and citizens.
The e-State
Three cross-cutting components
1. Access to ICT and connectivity: Public investment in information and public/private communication systems, connectivity and equipment infrastructure, to enable XS4All.
2. Access to information: Public investment to promote the digitalization and dissemination of public information within the population
3. Regulation and political environment: Public investment to support the creation and implementation of new technology strategies for development and e-governance, legislation and regulation, and for strengthening competencies within public bodies involved in setting, implementing and monitoring policies.
Citizen Participation
• ‘The concept of good governance carries in it the essence of democracy through the mechanism of institutionalized citizen participation’ (Coulibaly, 2004)
• Citizen participation is expressed through:– information– awareness-raising– consultation– questioning– dialogue etc.
Citizen participation processes
1. Information: One-way relationship in which citizens receive information from governments
2. Consultation: Two-way interaction via forums, opinion surveys, polls, etc.
3. Representation: Presence within institutions where decision-making takes place.
4. Volunteering: Participation and commitment 5. Monitoring: Watchdog role; monitoring public
policies; inspection; evaluation of public services
Limiting factors
1. Low human capital: poor literacy and schooling rates
2. Gender inequalities3. Infrastructure limitations4. Status of democratic governance: genuine
democratic practices and processes, demonstrated by the ability of citizens to exercise full freedom of expression.
Some platforms
Blogging
• Wordpress.com• Blogspot.com
Crowdmapping
Kenyan Innovationmultiple-channel
crowdsourcing information to map (visualize)
information> emergency response,
election monitoring, peace building…
open source
Online petitions / e-Petitions
• Use the internet to mobilize large groups
• Transnational
• Change.org• Onlinepetition.org• Gopetition.com
eParticipation
Case study of an Early Warning Early
Response Project
‘Amahoro Mu Matora’ Project
• In 2010, 10 local and international organisations initiated ‘Amatora Mu Mahoro’ to monitor democratic principles and prevention of electoral violence
• Project used a web platform (www.burundi.ushahidi.com) updated with information from more than 400 citizen reporters
Goal and Objectives
• Goal: To prevent electoral violence in Burundi 2010 elections
• Objectives:• Use reliable data to prevent electoral violence • Map and monitor electoral violence objectively and reliably • Strengthen the capacity of CSOs in monitoring and mapping
electoral violence• Develop a better understanding of the causes of electoral
violence and mitigation strategies
Key Components
• Early warning to allow early response• Monitoring and Reporting on electoral
violence• Mapping of conflict and conflict indicators• Provide advice and support strategies of
conflict resolution and violence reduction• Building grassroots networks of conflict
resolution
Methodology
• Clear definition of electoral violence• Reporting based on incidents (location, time,
damages and victims)• Reporting based on indicators (early warning
to violence indicators)• Reporting on peace initiatives• Importance of information verification• Public reporting of data and trends
Technology used
• Mobile phones• Desktops and laptops connected to Internet• Mapping softwares• Centralized data base
Results of monitoring
Web site• Presents reports sent by
SMS• Identifies and locates
violent incidents• Shares information with
stakeholders to take immediate action
Weekly Reports• Identify early indicators• Provide detailed data
analysis from citizen reporters
• Share information with appropriate stakeholders to take preventive measures
Successes and Challenges
• This experience showed a strong potential of organizations, citizen reporters and analysts to monitor objectively relationships between various political and non-political actors
• This experience inspired the Kenyan civil society that has used and improved this system to organize a careful monitoring of the 2013 elections.
• This initiative faced technical and logistical challenges and was not able to collect rapidly and objectively facts and incidents for an early response