Epic 2012 tri state

EPIC 2012: 2012

20 Ways to make yourself irreplaceable (and yes, other people could do your job,

but not like you!) ©

www.maguirepresentations.com - All rights reserved - March 12, 2012

Introduction…


There is no decision!: Go Above and Beyond!

• Interviewing @ HBMS• What actions do you consider to be “above and

beyond” at your camp? SHARE AND DON’T BE MODEST!

• Re-write your job description• Are you willing to… stay late, arrive early, do multiple jobs,step up with a smile…


O.H.I.O.OnlyHandleItOnce

It makes you efficient, organized and gives others the sense that you are on top of your game.

Can you do this all the time? Realistically, no. Aim for it 90% of the time.


Give 100% and you may still get 4%


“It went fine, but I couldn’t sleep for 2 weeks” : Don’t become your job!


Do a Strengths/Weaknesses chart with your colleagues: We can’t do it all

What are you good at in your job?

What can you get better at in your job?

DON’T BE MODEST! BE HONEST!


Get better at facilitating ANYTHING!

• DBPP 30 – 20 - 10• Changing Venues• Add fun and diversity• Heads or tails, raffle• Music• Make people want to show up for anything you are talking about!


Be Amazing at follow up…

• Why? Because it’s RARE that ANYONE else is doing it!

• 24 Hour rule• What a difference it makes• Decisions are still made by human beings (Upstate New York 2012)You and others will be grateful and it feels awesome!


“Every expert was once a beginner”: Be willing to put in the time

• You must learn to “play the game” • Keep your mouth shut sometimes• Walk into the water, don’t jump• “Better to have others think you don’t what you’re

doing than to speak and prove them right.”


Stay relevant with professional development

* Conferences•Camping Magazine•Web resources•Staff Trainings•Grad school for me has been a “game changer”•Know what is going on with kids, staff and in the big picture of camp

Return with tangible, usable,“We will do this right now” or “We will use this in the summerof 2012” etc.


Become an AMAZING communicator!

• Verbal and Non-Verbal• Tone and Body Language• Face to Face• Determine what communicationworks best for you and remain consistent with itLarry K vs. Tim M


Go see other camps during the season to see how they run their show…

• Do fish know they are swimming in water?

Treat it like an ethnographic research project

Have a return visit fromthe camp you visit


Take it from a customer service POV

• Best and worst customer service experiences you have ever had?

Focus on the feelings surrounding it

Your camp, your work and everythingYou do is sold on “little things”

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Epic 2012 tri state

Education