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EPSR2 Business Change Workshop29/30th January 2014
Agenda
•Introduction – Les Fawcett – Project Manager – NECS
•Business Change Presentation – Michelle Greatrex - HSCIC
•Business Change Readiness Checklist– Lesley Bruce
•Q & A - All
Preparing for EPS in your Pharmacy
Business Process Change
Workshop
EPS Release 2 is here
> 5,129,000 patient
nominations
91% pharmacies
enabled (10,685)
>36,449,000 items
dispensed and claimed
electronically
>16% GP practicesenabled (1381)
Electronic signatures
Electronic repeatdispensing
Electronic cancellation
Nomination
Electronic submission of reimbursement endorsements
EPS functionality
Preparing for EPS Release 2
Speak with your local practice to agree how you will work together after the go live.
Find out when your local GP’s are going live
Joint business change sessions may be arranged to include the GP practice and local pharmacies.
Scheduled go live dates for Hartlepool Practices
Practice Go Live Date
Havelock Grange 17/02/2014
Gladstone House 19/02/2014
Chadwick Practice 20/02/2014
Seaton Surgery 24/02/2014
Dr Koh 25/02/2014
Journee Practice 26/02/2014
Westview Millennium Surgery 27/02/2014
Fens Medical Centre 03/03/2014
Hartfields Medical Practice 04/03/2014
Wynyard Road Primary Care Centre 05/03/2014
Dr Gupta 07/03/2014
Training, training, training. The right training, for the right staff at the right time.
Helpdesk numbers, who are you going to call? How do you escalate a call if you are unhappy with a response?
Business continuity
Talk to your supplier
Talk to patients, capture nominations and manage expectations
Capture Nominations
About NominationPatients need to nominate
It is flexible
Patients can have 3 nominations
• Community Pharmacy• Dispensing Appliance Contractor• Dispensing GP
Principles of NominationProvide sufficient information
No incentives
Capture and record promptly
New Standard Operating Procedure
CommunicateDiscuss, get consent
Ask patients collecting
Use posters and leaflets
Staple forms to bags
Involve your driver
Smartcards
Ensure all relevant staff have Smartcards
Ensure that all staff who need to set patient nominations have the correct access:
B0825 - Amend Patient Demographics
Ensure you understand how to order dispensing tokens, and make sure you have a supply
Dispensing Tokens
Dispensing tokens
barcode
standard text will be printed in the signature box to prevent it from being hand signed
Hardware Checks
Check hardware:
•Scanners
•Printers
•Smartcard readers
Check your pharmacy details are up to date on the following:
•NHS choices
If not contact NHS Prescription Services in the first instance:[email protected]
Then if the details are correct at NHS PS, contact NHS Choices: [email protected]
•In your pharmacy system, check that you can see the correct F code. Call your supplier if you are unsure.
Check NHS Choices
Consider the local processes you need
•Dispensing & downloading electronic prescriptions
•Dispensing tokens
•Electronic cancellation
•Electronic endorsement and patient declarations
•Electronic claims and end of month process
Business Change
ww
w.h
scic
.go
v.u
k/ep
smap
Take a look at the EPS website
ww
w.h
scic
.go
v.u
k/ep
sgp
Bulletin
Stay connected
www.facebook.com/epsnhs
Follow @EPSnhs
EPSnhs channel
www.hscic.gov.uk/eps www.hscic.gov.uk/epssignup
