1. Emotional Intelligence in Leadership The Secret Sauce for Increased Success Pic credit Find on Slideshare.com

2. carried out by the Carnegie Institute of Technology shows that 85% of your financial success is due to skills in human engineering, your personality and ability to communicate, negotiate, and lead. Shockingly, only 15 percent is due to technical knowledge -Forbes http://www.forbes.com/sites/keldjensen/2012/04/12/intelligence-is-overrated-what-you-really-need-to-succeed/ Research 3. Additionally, Nobel Prize winning Israeli-American psychologist, Daniel Kahneman, found that people would rather do business with a person they like and trust rather than someone they dont, even if the likeable person is offering a lower quality product or service at a higher price. -Forbes 4. EQ is all about neuro biology The term neurobiology is usually used interchangeably with the term neuroscience, although the former refers specifically to the biology of the nervous system 5. The Early Work 6. A Business Case for E.Q. Lets do the numbers Immediate gain = $3 million annually Delivered $1.2 million more profit $54,000 vs. $114,000 Increased retention = 50% vs. 6% 7. 4 Areas Capabilities of EQ 1 2 3 4 8. The Simple Definition > Being aware of your own feelings and those of others, > regulating these feelings in yourself and others, >using emotions that are appropriate to the situation, (e.g.) self-motivation, building relationships, managing anger, expressing empathy. 9. 1. Do I notice? = social aware = empathy = acknowledge, understanding, connection, respe ct 2. Do I care? 3. How will I respond? = impact, influence, relate (relationship management) E.Q. - Social Intelligence Summary 10. Your relationship to E.Q. What you were taught; The messages you received growing up. 11. Its All About Me - My EQ History shaped your emotional habits created an emotional circuitry gave you practice or not shaped your frame of reference of what was acceptable or not 12. Me EQ History Family (culture, gender) Natural Wiring: personality, left/right Social Development Hobbies Neighborhood Spiritual Schools Regional Country of origin Generation 13. Me EQ History Work Life Jobs Industry Bosses Company All these have shaped how and why you relate and communicate the way you do. Continue to influence 14. RAPPORT CONNECTION INFLUENCE 3 E.Q. SUCCESS ELEMENTS => Results 15. Empathetic words & phrasing Tone Body language Empathetic Communication Practicing EQ SENSORY IMPACT TOWARD OR AWAY FROM YOUR DESIRED OUTCOME Considerate 16. Simple EQ Practice Acknowledge I can see you feel 17. Recommended Action Items Build self-awareness = 30 day emotion audit Be willing to be honest with your E.Q. History Ask for candid feedback from those you trust Identify one new behavior you can implement Practice long enough until someone notices the change. 18. Consider: Your E.Q. is part of Your Brand 19. ConsiderPostman Mike 20. Access To Information www.joanncorley.com (Link = front page - scroll down - bottom left) The APP The 1% Edge Portable Coach (your app store) www.Slideshare.net - search JoAnn Corley