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ERP AND OTHER INFORMATION SYSTEMS Joel Hartman, University of Central Florida
ERP AND OTHER INFORMATION SYSTEMS
Joel Hartman, University of Central Florida
ERP AND OTHER INFORMATION SYSTEMS
Have we entered the “post-ERP era?” ERP: It’s a career, not a project
Many institutions still installing modules Eternal patches and upgrades Changes in base technologies
ERP integration with other campus systems CMS Data warehouse and BI / reporting systems
Bolt-on functionality Automated workflows “non-ERP” business processes
KEY ERP CHALLENGES
Maintenance Security Business continuity Storage management Identity management Capital renewal costs Licensing costs Campus or Cloud?
KEY ERP OPPORTUNITIES
Improve institutional performance Decrease service delivery costs Coherent information architecture Business intelligence Identity management ERP as the primary institutional source of “truth”
INFRASTRUCTURE
Theresa Rowe, Oakland University
INFRASTRUCTURE – 3 POINTS
Definition Driving the decision CIO impact
assessment
CYBERINFRASTRUCTURE – WHAT IS IT?
2006 ECAR study defined cyberinfrastructure as the coordinated aggregate of "hardware, software, communications, services, facilities, and personnel that enable researchers to conduct advanced computational, collaborative, and data-intensive research.”
Network is key – wired, wireless and the entire cable plant.
Cloud services are part of the picture. Keeping the data-center going.
IMPORTANT TO CIOS
Evergreen network electronics. Bandwidth and capacity focus. Updated and expanding cable plants – even with
wireless. Datacenter focus: electrical, UPS, fire
suppression, HVAC, managed floor space. Storage.
ACTION PLANS
CYBERINFRASTRUCTURE – 3 POINTS
Definition Driving the decision CIO impact
assessment
SECURITY
Bret Ingerman, Vassar College
Security
Poll An end-to-end concern
You It Us Them
Security
Cloud Server Application Desktop User
Security
Remember Nixon: “Trust, but Verify” Shameless plug
“Data Security: It’s All About the Desktop” EDUCAUSE Annual Conference Thursday, October 20, 2:30 – 3:20
Teaching and Learning with Technology
Joel Hartman, University of Central Florida
TEACHING & LEARNING WITH TECHNOLOGY
The range of technologies and applications is endless
Campuses and faculty working on access, adoption, support
Some campuses studying outcomes Lots of innovation and experimentation
TEACHING & LEARNING WITH TECHNOLOGY
A shift from ad hoc to systemic initiatives Some are large scale
Multimedia classrooms Social learning spaces Online learning Leading to campus standards
Increasingly widespread adoption of instructional design, faculty development, and central production support
TLT CHALLENGES
Increasing costs along with uncertain outcomes Technology changes rapidly Use of technology not fully accepted in the
faculty recognition and reward system Teaching tools vs. learning tools Students using their own technologies
MOBILITY
Theresa Rowe, Oakland University
MOBILITY – 3 POINTS
Definition Driving the decision CIO impact
assessment
MOBILITY – WHAT IS IT?
Untethered student, faculty and staff. Consumerization of devices. Customized, individualized, interactive user
interface to services. Single point of convergence for several
communication channels.
Uncontrolled variety: smartphones, touch tablets, netbooks, e-readers.
Consumer selected, consumer-driven platforms. Rethink service connections. Converged communication channels. Each new generation combines more functionality
and more communication channels.
IMPORTANT TO CIOS
MOBILE WEB AND APPS - SERVICES
Thoughtful consideration for path from edge device to provisioned service to presentation.
Blend of mobile web development, apps and communications strategies.
Consistent with university culture – image, security, process.
Network of choice, particularly as devices are in motion.
On campus: Wireless density.
CONSIDER NETWORK IMPACT
Focusing development on optimized browser solutions and mobile web development.
Apps focused and layered on to the web presence.
ACT ON MOBILE SOLUTIONS
MOBILITY – 3 POINTS
Definition Driving the decision CIO impact
assessment
DISASTER RECOVERY & BUSINESS CONTINUITY
Bret Ingerman, Vassar College
Disaster Recovery / Business Continuity
Poll Acceptable risk First comes disaster avoidance What is important
What needs to be recovered? What needs to be continued? Who determines? What cost?
Disaster Recovery / Business Continuity
Backups How many? Where stored? How (readily) accessible?
Partners and trust Recent problem with our ERP software…
