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PRESENTATION FOR EXECUTIVE CABINETFRIDAY, NOVEMBER 16, 2012LEANING TOWER YMCA
Change is Y UpdateYMCA OF METRO CHICAGO
What is “Change is Y”?
• Project to launch new Membership and Program Management software across the association - Most recent version of software from ABC
– Replaces 12+ year-old Voyager software– Upgrade version of software used by former Heritage YMCA
• Key Benefits– Operational improvements to better serve members– Modernized hardware at front desks– Updated web experience for members– Develop updated training materials– Re-train all staff
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Staff Groups
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Timeline
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20122012
Oct Nov Dec
2013
Jan Feb Mar 2013
Go Live3/16/2013
Testing3/11/2013
Testing1/21/2013
Testing11/26/2012
2/18/2013 - 3/14/2013User Training
12/24/2012 - 1/4/2013Blackout (PTO)
11/12/2012 - 3/8/2013Setup Training
10/1/2012 - 11/8/2012Governance
Change Is Y Project Status
• Completed Activities– Identified coordinators– Developed training tracks and preliminary curriculum
• In-Progress Activities– Reviewing first data conversion results– Testing new front-desk equipment– Begin staff communication plan
• Upcoming Activities– Basic system configuration Now-
12/20– Table File Training 1/7-1/25
(All table file users - e.g. Program Directors, Business Office, etc.)
– Table File Creation (Program Directors, etc.) 1/14/-2/15(All table file users - e.g. Program Directors, Business Office, etc.)
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THANK YOU
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PRESENTATION FOR EXECUTIVE CABINETFRIDAY, NOVEMBER 16, 2012LEANING TOWER YMCA
Appendix
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Group Coordinator
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Tell Us Who!1 per Business Unit
Training Overview
1. Set Up Training and Work – Think “program table files”
2. Train the Trainer – Participants will need to train others
3. User Training – By role as appropriate– The more the merrier (if we have room!)
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Training by Role
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November
Training Methods
• Remote Set Up Training • In Person Set Up Evaluation • In Person Train the Trainer • Video “Intro to ABC” (on demand)• User Training • Post-Live Assistance • Follow Up Training
ABC Delivers YMCA Delivers
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