Date post: | 05-Dec-2014 |
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Escaux Operator Console
User Guide
Next Generation Solution
Confidentialwww.escaux.com
Become a world leader of Open Standard & Complete IP based Communication Services for enterprises.
Become recognized as a leader at the level of convenience, reliability, cost effectiveness and the flexible integration of customer IT applications (CRM, Video,...)
Market penetration will be accomplished by being a cost leader in terms of setup and operational efficiency and by targeting the market through resellers & distributors
Our Mission
Confidentialwww.escaux.com
Some of our References
Confidentialwww.escaux.com
› Public Sector :
› Media & Publicity:
European TradeUnion Confederation
Some references
Confidentialwww.escaux.com
Some references
› Food & Distribution :
Confidentialwww.escaux.com
› Finance :
› Services & Call Centres
Some references
www.escaux.com
ICT Manager of the year…
http://www.ictmanagercontest.be
www.escaux.com
ESCAUX next gen architecture for enterprise unified
communication
› What does enterprise unified communication means for ESCAUX?
› ESCAUX Enterprise communication unification unifies all enterprise
communication scenarios and hardware in a single architecture in order to
brings the following benefits on a multi-site company:
› Single network architecture.
› Single administration experience.
› Single end user experience.
› The communication device are:
› Phone (IP telephony)
› Video (Video telephony)
› Instant messaging
› Fax
› Mobile phone
www.escaux.com
ESCAUX next gen architecture for enterprise
unified communication
› What is the current offer for common open source communication platform for
the SMB?
› Most of the current offer as communication platform are based on a single
box infrastructure based on the Asterisk open source project (Example:
Switchvox, Fonality, scopeserv, ...)
› Advantages:
› It is a real PBX on IP!
› Match the level of feature a small corporate (<200 users) needs
just like Siemens, Alcatel PBXs
› Robust
› Lot of momentum and lot of new feature developed by an active
community.
www.escaux.com
ESCAUX next gen architecture for enterprise unified
communication
› However, › Does not scale well for more than 200 users.
› Because it is not implemented as a reference SIP architecture but as a legacy PBX (Calls are not proxied as foreseen by the SIP standard)
› Asterisk datamodel models a legacy PBX but not a unified communication platform
› It supervise presence only for telephony (No keyboard activity, mobile GSM presence, ...) but there is no real presence server which monitors *all* type of devices (fix phone, keyboard activity, mobile phone).
› Some services like Instant Messaging are difficult to implement through a legacy PBX architecture.
› It does not integrate well with next-gen fix and mobile telephony provider as these providers implements next-gen IMS architecture.
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ESCAUX next gen Unified Communication for Entreprises
SIP Gateway
(Asterisk)
SIP Gateway
(Asterisk)
SIP Gateway
(Asterisk)
› Load sharing on an Asterisk farm of application servers for enhanced scalibility
› Appliance server which combines Open SER scalibility and asterisk feature
SIP Proxy/Registrar
(Open SER)
SIP Application
Server(Asterisk)
SIP Presence Server
(Open SER)
Active Openser Server
SIP Application
Server(Asterisk)
SIP Application
Server(Asterisk)
SIP Proxy/Registrar
(Open SER)
SIP Presence Server
(Open SER)
Standby Openser Server