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Key Safety Challenges:
An OEM Perspective
YANN LEMASSON
Director of Flight Operations
Bombardier Business Aircraft
EBACE Safety Workshop
Monday, 23 May 2016
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Forward-looking statementsThis presentation includes forward-looking statements, which may involve, but are not limited to: statements with respect to the Corporation's
objectives, guidance, targets, goals, priorities, its market and strategies, financial position, beliefs, prospects, plans, expectations, anticipations,
estimates and intentions; general economic and business outlook, prospects and trends of an industry; expected growth in demand for products
and services; product development, including projected design, characteristics, capacity or performance; expected or scheduled entry-into-service
of products and services, orders, deliveries, testing, lead times, certifications and project execution in general; competitive position; and the
expected impact of the legislative and regulatory environment and legal proceedings on the Corporation's business and operations. Forward-
looking statements generally can be identified by the use of forward-looking terminology such as “may”, “will”, “expect”, “intend”, “anticipate”,
“plan”, “foresee”, “believe”, “continue”, “maintain” or “align”, the negative of these terms, variations of them or similar terminology. By their nature,
forward-looking statements require us to make assumptions and are subject to important known and unknown risks and uncertainties, which may
cause actual results in future periods to differ materially from forecasted results. While management considers their assumptions to be reasonable
and appropriate based on information currently available, there is a risk that they may not be accurate.
Certain factors that could cause actual results to differ materially from those anticipated in the forward-looking statements include risks associated
with general economic conditions, risks associated with the Corporation's business environment (such as risks associated with the financial
condition of the airline industry and rail industry, political instability and force majeure), operational risks (such as risks related to developing new
products and services; fixed-price commitments and production and project execution; doing business with partners; product performance
warranty and casualty claim losses; regulatory and legal proceedings; the environment; dependence on certain customers and suppliers; human
resources), financing risks (such as risks related to liquidity and access to capital markets, retirement benefit plan risk, exposure to credit risk,
certain restrictive debt covenants, financing support provided for the benefit of certain customers and reliance on government support) and market
risks (such as risks related to foreign currency fluctuations, changing interest rates, decreases in residual values and increases in commodity
prices). For more details, see the Risks and uncertainties section in Other in the MD&A for the fiscal year ended December 31, 2013. Readers are
cautioned that the foregoing list of factors that may affect future growth, results and performance is not exhaustive and undue reliance should not
be placed on forward-looking statements. The forward looking statements set forth herein reflect management's expectations as at the date of this
presentation and are subject to change after such date. Unless otherwise required by applicable securities laws, the Corporation expressly
disclaims any intention, and assumes no obligation to update or revise any forward-looking statements, whether as a result of new information,
future events or otherwise. The forward-looking statements contained in this presentation are expressly qualified by this cautionary statement.
All amounts in this presentation are expressed in U.S. dollars unless otherwise indicated
This presentation contains both IFRS and non-GAAP measures. Non-GAAP measures are defined and reconciled to the most comparable IFRS
measures in our MD&A. See Caution regarding Non-GAAP measures at the end of this presentation
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A Unique Aircraft OEM
Commercial
Aircraft
Business
Aircraft
AND
Integrated Customer Response Team
Includes Customer Liaison Pilots
Sharing Safety Information with Customer Pilots
Montreal
Dallas
Training Centers
Design
Changes
Procedure
Changes
Safety
Investigation
Findings
Integrated
Customer Events
Safety Information Shared
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Key Safety Challenges: An OEM PerspectiveOnly one challenge matters: make the customers’ experience safer
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Design
BuildTrain
Support
To meet this challenge,
Safety must be part of everything we do
The OEM's Challenge:
Make the customers' experience safer
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One common
safety standard
across
Bombardier
Internal: Bombardier SMS
5
Multiple
certificates &
sites
Bombardier
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External: Working with Industry
BOMBARDIER
ICAO
Civil Aviation
Authorities
Flight Safety Foundation
International Society of
Air Safety Investigators
IATA
NBAA
EBAA
GAMA
AIAC
AIA
Standards,
Regulations
Industry NGOs
Industry
Associations
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Standing Together: Safety Standdown
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• Bombardier Safety Standdown promotes knowledge-based aviation safety training along
with personal discipline and responsibility as essential elements of aviation
professionalism and safety.
• Objective: raise safety awareness, improve knowledge and flight crew performance, set
standards for safety culture and professionalism across the pilot, maintenance and
aviation management communities worldwide.
• Safety Standdown consists of seminars, on-line resources, the Leading Edge training
program and a community of subject matter experts.
www.safetystanddown.com
Celebrating
20 Years!
8
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Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do
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Lessons Learned
Regulations
Best Practices
Innovation / R&D
1
0
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Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do
11
FOD Prevention
Quality
Tool Control
Conformity
1
2
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Online Training
Training Center Briefs
Evidence Based Training
Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do
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Industry
Safety
Investigations
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Key Safety Challenges: An OEM PerspectiveOEM-integrated training
Training
Scenarios
Relevant
Available Pro-active
Up-to-date
Customer
Experience
AcademiaRegulators
Fleet
Monitoring
Detailed Product
Knowledge
Knowledgeable, Data-Driven Training
Built on the Foundations of Safety, Quality and Compliance
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Fleet Issue Monitoring
Safety Investigations
Continuing Airworthiness
Operational Guidance
Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do
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Fleet
Monitoring
Industry Issues
Safety
Investigations
Risk
Mitigating
Action
Corrective
Action
CommunicationOperational
Guidance
Key Safety Challenges: An OEM PerspectiveContinuing Airworthiness: maintaining the safety of the fleet
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Design
BuildTrain
Support
Fleet Issue Monitoring
Safety Investigations
Continuing Airworthiness
Operational Guidance
Lessons Learned
Regulations
Best Practices
Innovation / R&D
Online Training
Training Center Briefs
Evidence Based Training
FOD Prevention
Quality
Tool Control
Conformity
Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do
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Safety is in our DNA
Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do
To make customers' experience safer
OEMs make safety part of everything they doJust
Culture
Reporting
Culture
Informed
Culture
Learning
Culture
Flexible
Culture
Safety
Culture
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