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eserved. Key Safety Challenges: An OEM Perspective PRIVATE … · 2017. 1. 6. · PRIVATE AND...

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PRIVATE AND CONFIDENTIAL © Bombardier Inc. or its subsidiaries. All rights reserved. Key Safety Challenges: An OEM Perspective YANN LEMASSON Director of Flight Operations Bombardier Business Aircraft EBACE Safety Workshop Monday, 23 May 2016
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Page 1: eserved. Key Safety Challenges: An OEM Perspective PRIVATE … · 2017. 1. 6. · PRIVATE AND CONFIDENTIAL © Bombardier Inc. or its subsidiaries. All rights r eserved. Key Safety

PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

Key Safety Challenges:

An OEM Perspective

YANN LEMASSON

Director of Flight Operations

Bombardier Business Aircraft

EBACE Safety Workshop

Monday, 23 May 2016

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

2

Forward-looking statementsThis presentation includes forward-looking statements, which may involve, but are not limited to: statements with respect to the Corporation's

objectives, guidance, targets, goals, priorities, its market and strategies, financial position, beliefs, prospects, plans, expectations, anticipations,

estimates and intentions; general economic and business outlook, prospects and trends of an industry; expected growth in demand for products

and services; product development, including projected design, characteristics, capacity or performance; expected or scheduled entry-into-service

of products and services, orders, deliveries, testing, lead times, certifications and project execution in general; competitive position; and the

expected impact of the legislative and regulatory environment and legal proceedings on the Corporation's business and operations. Forward-

looking statements generally can be identified by the use of forward-looking terminology such as “may”, “will”, “expect”, “intend”, “anticipate”,

“plan”, “foresee”, “believe”, “continue”, “maintain” or “align”, the negative of these terms, variations of them or similar terminology. By their nature,

forward-looking statements require us to make assumptions and are subject to important known and unknown risks and uncertainties, which may

cause actual results in future periods to differ materially from forecasted results. While management considers their assumptions to be reasonable

and appropriate based on information currently available, there is a risk that they may not be accurate.

Certain factors that could cause actual results to differ materially from those anticipated in the forward-looking statements include risks associated

with general economic conditions, risks associated with the Corporation's business environment (such as risks associated with the financial

condition of the airline industry and rail industry, political instability and force majeure), operational risks (such as risks related to developing new

products and services; fixed-price commitments and production and project execution; doing business with partners; product performance

warranty and casualty claim losses; regulatory and legal proceedings; the environment; dependence on certain customers and suppliers; human

resources), financing risks (such as risks related to liquidity and access to capital markets, retirement benefit plan risk, exposure to credit risk,

certain restrictive debt covenants, financing support provided for the benefit of certain customers and reliance on government support) and market

risks (such as risks related to foreign currency fluctuations, changing interest rates, decreases in residual values and increases in commodity

prices). For more details, see the Risks and uncertainties section in Other in the MD&A for the fiscal year ended December 31, 2013. Readers are

cautioned that the foregoing list of factors that may affect future growth, results and performance is not exhaustive and undue reliance should not

be placed on forward-looking statements. The forward looking statements set forth herein reflect management's expectations as at the date of this

presentation and are subject to change after such date. Unless otherwise required by applicable securities laws, the Corporation expressly

disclaims any intention, and assumes no obligation to update or revise any forward-looking statements, whether as a result of new information,

future events or otherwise. The forward-looking statements contained in this presentation are expressly qualified by this cautionary statement.

All amounts in this presentation are expressed in U.S. dollars unless otherwise indicated

This presentation contains both IFRS and non-GAAP measures. Non-GAAP measures are defined and reconciled to the most comparable IFRS

measures in our MD&A. See Caution regarding Non-GAAP measures at the end of this presentation

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

3

A Unique Aircraft OEM

Commercial

Aircraft

Business

Aircraft

AND

Integrated Customer Response Team

Includes Customer Liaison Pilots

Sharing Safety Information with Customer Pilots

Montreal

Dallas

Training Centers

Design

Changes

Procedure

Changes

Safety

Investigation

Findings

Integrated

Customer Events

Safety Information Shared

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

Key Safety Challenges: An OEM PerspectiveOnly one challenge matters: make the customers’ experience safer

4

Design

BuildTrain

Support

To meet this challenge,

Safety must be part of everything we do

The OEM's Challenge:

Make the customers' experience safer

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

One common

safety standard

across

Bombardier

Internal: Bombardier SMS

5

Multiple

certificates &

sites

Bombardier

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

6

External: Working with Industry

BOMBARDIER

ICAO

Civil Aviation

Authorities

Flight Safety Foundation

International Society of

Air Safety Investigators

IATA

NBAA

EBAA

GAMA

AIAC

AIA

Standards,

Regulations

Industry NGOs

Industry

Associations

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

Standing Together: Safety Standdown

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• Bombardier Safety Standdown promotes knowledge-based aviation safety training along

with personal discipline and responsibility as essential elements of aviation

professionalism and safety.

• Objective: raise safety awareness, improve knowledge and flight crew performance, set

standards for safety culture and professionalism across the pilot, maintenance and

aviation management communities worldwide.

• Safety Standdown consists of seminars, on-line resources, the Leading Edge training

program and a community of subject matter experts.

www.safetystanddown.com

Celebrating

20 Years!

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do

9

Lessons Learned

Regulations

Best Practices

Innovation / R&D

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0

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do

11

FOD Prevention

Quality

Tool Control

Conformity

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

13

Online Training

Training Center Briefs

Evidence Based Training

Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

Industry

Safety

Investigations

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Key Safety Challenges: An OEM PerspectiveOEM-integrated training

Training

Scenarios

Relevant

Available Pro-active

Up-to-date

Customer

Experience

AcademiaRegulators

Fleet

Monitoring

Detailed Product

Knowledge

Knowledgeable, Data-Driven Training

Built on the Foundations of Safety, Quality and Compliance

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

15

Fleet Issue Monitoring

Safety Investigations

Continuing Airworthiness

Operational Guidance

Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

16

Fleet

Monitoring

Industry Issues

Safety

Investigations

Risk

Mitigating

Action

Corrective

Action

CommunicationOperational

Guidance

Key Safety Challenges: An OEM PerspectiveContinuing Airworthiness: maintaining the safety of the fleet

Page 17: eserved. Key Safety Challenges: An OEM Perspective PRIVATE … · 2017. 1. 6. · PRIVATE AND CONFIDENTIAL © Bombardier Inc. or its subsidiaries. All rights r eserved. Key Safety

PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

17

Design

BuildTrain

Support

Fleet Issue Monitoring

Safety Investigations

Continuing Airworthiness

Operational Guidance

Lessons Learned

Regulations

Best Practices

Innovation / R&D

Online Training

Training Center Briefs

Evidence Based Training

FOD Prevention

Quality

Tool Control

Conformity

Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do

Page 18: eserved. Key Safety Challenges: An OEM Perspective PRIVATE … · 2017. 1. 6. · PRIVATE AND CONFIDENTIAL © Bombardier Inc. or its subsidiaries. All rights r eserved. Key Safety

PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.

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Safety is in our DNA

Key Safety Challenges: An OEM PerspectiveSafety: part of everything we do

To make customers' experience safer

OEMs make safety part of everything they doJust

Culture

Reporting

Culture

Informed

Culture

Learning

Culture

Flexible

Culture

Safety

Culture

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PRIVATE AND CONFIDENTIAL

© Bombardier Inc. or its subsidiaries. All rights reserved.


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