Date post: | 11-Jan-2015 |
Category: |
Technology |
Upload: | susan-kerley-fernand |
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Esna Officelinx for Google AppsTurn Google Apps Into a Real Time Communications Hub
Consistent across devices
Embedded inside business processes and appsAvailable anytime, anywhere Persistent across apps and devices
Communicate and Collaborate in Real Time with Esna Officelinx
Esna Delivers Next Generation Tools for Work
Esna Delivers Value to Every User
Executives Sales Marketing Operations HR
:: Accelerates problem solving
:: Sparks innovation
:: Fosters disruptive innovation
:: Accelerates business results
:: Automates sales process
:: Reduces sales cycle
:: Reduces time to approval
:: Speeds up access to expertise
:: Adapt quickly to changes
:: Accelerates time to market
:: Increases idea sharing
:: Fosters creativity
:: Improves customer service
:: Faster response rates
:: Accelerates processes
:: Reduces travel
:: Attracts talent
:: Retain employees
:: Supports remote teams
:: Improves work satisfaction
Google Apps Integration
:: Presence
:: Instant messaging
:: Group chat
:: Click-to-call
:: Call control
:: Geo-location sharing
:: Unified messaging
:: Fax
Actionable Email
Click to call external phone numbers and extensions
Real time UC embedded in Google contact card
Easily escalate an email to a web conference
Unified Messaging & Actionable Voicemail
Post urgent and crisis messages to Twitter and Google+
Resolve messages to your Google contacts
Escalate any message to a live call
See the location of the caller
Receive and Send Faxes
Receive and send faxes right from Gmail
Automatically save faxes in Drive along with your voice messages
Intelligent Call Routing
Greet callers and send calls to voicemail based on your calendar status
Click to call external phone numbers and extensions
Presence & Click-to-Call
Easily see the availability and location of others
Manage your presence manually or automatically based on your Google calendar
Real Time Communications from Google Maps
See the location of others on Google Maps
Start a live call or IM conversation from Google Maps
Save Messages in Google Drive
Voice messages and faxes can automatically be saved in Google Drive
Transcribed voice messages can be saved as a Google doc
Replay recorded voice messages right from Drive
Share messages with others
Communicate in Real Time Anywhere in Google Apps
:: Access real-time communications from any app
:: iLink Pro Chrome extension follows you from app to app
:: Conversations stay persistent
Optional Add-On Solutions
Schedule a WebEx from Google Calendar
Instantly schedule a WebEx meeting right from Google Calendar
Choose from different meeting templates, meeting types and audio conference service providers
Meeting details are automatically published in the descriptions section
Multiple Ways to Start an Instant WebEx Meeting
From the Google People Widget
From the Google Contact Card
From Chrome browser
WebEx Integrated with Google Hangouts
Move people that you are collaborating with in Hangout to a WebEx with a single click
Attendees are immediately placed into the WebEx, no separate login or registration required
Esna WeLink Audio ConferencingSchedule or host instant meetings anytime
Integrates with Google Contacts to identify who is calling in
Get notifications when someone has joined your meeting
iLink Pro displays the real time status of your meeting
Esna WeLink Audio Conferencing
Receive an email summary of your meeting
Audio conferencing features:
:: Record meetings
:: No PIN required for moderators
:: Join a meeting from Hangouts
:: Dial others into your meeting
:: Up to 100 participants per room
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Additional Useful Information
Esna is an Industry Leader in Unified Communications and Collaboration
Deployed in 30+ countries
Largest deployments of UC in North America
20+ years in communication innovation
end users1M+
Customers Gone Esna and Google
Cloud Apps
User
Enterprise or Hosted Apps
Google Data (Calendar/
Contact) API
Desktop Voice/Video
iLink Pro (Browser, Desktop or Mobile)
Enterprise PBX(Single or Multiple)
Esna Officelinx(Standalone or HA)
SIP (VoIP) CTI*(Optional)
Synchronization (Calendar/Contact
/Message) API*, IMAP
Esna Client Web Services
Mobile Voice
Technical Overview