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Esna Officelinx for Google Apps

Date post: 11-Jan-2015
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Description:
Integrate corporate PBX functions such as click to dial, call control, presence, mobility and Unified Messaging inside of Google Apps.
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Esna Officelinx for Google Apps Turn Google Apps Into a Real Time Communications Hub
Transcript
Page 1: Esna Officelinx for Google Apps

Esna Officelinx for Google AppsTurn Google Apps Into a Real Time Communications Hub

Page 2: Esna Officelinx for Google Apps

Consistent across devices

Embedded inside business processes and appsAvailable anytime, anywhere Persistent across apps and devices

Communicate and Collaborate in Real Time with Esna Officelinx

Page 3: Esna Officelinx for Google Apps

Esna Delivers Next Generation Tools for Work

Page 4: Esna Officelinx for Google Apps

Esna Delivers Value to Every User

Executives Sales Marketing Operations HR

:: Accelerates problem solving

:: Sparks innovation

:: Fosters disruptive innovation

:: Accelerates business results

:: Automates sales process

:: Reduces sales cycle

:: Reduces time to approval

:: Speeds up access to expertise

:: Adapt quickly to changes

:: Accelerates time to market

:: Increases idea sharing

:: Fosters creativity

:: Improves customer service

:: Faster response rates

:: Accelerates processes

:: Reduces travel

:: Attracts talent

:: Retain employees

:: Supports remote teams

:: Improves work satisfaction

Page 5: Esna Officelinx for Google Apps
Page 6: Esna Officelinx for Google Apps

Google Apps Integration

:: Presence

:: Instant messaging

:: Group chat

:: Click-to-call

:: Call control

:: Geo-location sharing

:: Unified messaging

:: Fax

Page 7: Esna Officelinx for Google Apps

Actionable Email

Click to call external phone numbers and extensions

Real time UC embedded in Google contact card

Easily escalate an email to a web conference

Page 8: Esna Officelinx for Google Apps

Unified Messaging & Actionable Voicemail

Post urgent and crisis messages to Twitter and Google+

Resolve messages to your Google contacts

Escalate any message to a live call

See the location of the caller

Page 9: Esna Officelinx for Google Apps

Receive and Send Faxes

Receive and send faxes right from Gmail

Automatically save faxes in Drive along with your voice messages

Page 10: Esna Officelinx for Google Apps

Intelligent Call Routing

Greet callers and send calls to voicemail based on your calendar status

Page 11: Esna Officelinx for Google Apps

Click to call external phone numbers and extensions

Presence & Click-to-Call

Easily see the availability and location of others

Manage your presence manually or automatically based on your Google calendar

Page 12: Esna Officelinx for Google Apps

Real Time Communications from Google Maps

See the location of others on Google Maps

Start a live call or IM conversation from Google Maps

Page 13: Esna Officelinx for Google Apps

Save Messages in Google Drive

Voice messages and faxes can automatically be saved in Google Drive

Transcribed voice messages can be saved as a Google doc

Replay recorded voice messages right from Drive

Share messages with others

Page 14: Esna Officelinx for Google Apps

Communicate in Real Time Anywhere in Google Apps

:: Access real-time communications from any app

:: iLink Pro Chrome extension follows you from app to app

:: Conversations stay persistent

Page 15: Esna Officelinx for Google Apps

Optional Add-On Solutions

Page 16: Esna Officelinx for Google Apps

Schedule a WebEx from Google Calendar

Instantly schedule a WebEx meeting right from Google Calendar

Choose from different meeting templates, meeting types and audio conference service providers

Meeting details are automatically published in the descriptions section

Page 17: Esna Officelinx for Google Apps

Multiple Ways to Start an Instant WebEx Meeting

From the Google People Widget

From the Google Contact Card

From Chrome browser

Page 18: Esna Officelinx for Google Apps

WebEx Integrated with Google Hangouts

Move people that you are collaborating with in Hangout to a WebEx with a single click

Attendees are immediately placed into the WebEx, no separate login or registration required

Page 19: Esna Officelinx for Google Apps

Esna WeLink Audio ConferencingSchedule or host instant meetings anytime

Integrates with Google Contacts to identify who is calling in

Get notifications when someone has joined your meeting

iLink Pro displays the real time status of your meeting

Page 20: Esna Officelinx for Google Apps

Esna WeLink Audio Conferencing

Receive an email summary of your meeting

Audio conferencing features:

:: Record meetings

:: No PIN required for moderators

:: Join a meeting from Hangouts

:: Dial others into your meeting

:: Up to 100 participants per room

Page 21: Esna Officelinx for Google Apps

Thank Yougoogle.esna.com plus.esna.com

twitter.esna.com

youtube.esna.com

linkedin.esna.com

Page 22: Esna Officelinx for Google Apps

Additional Useful Information

Page 23: Esna Officelinx for Google Apps

Esna is an Industry Leader in Unified Communications and Collaboration

Deployed in 30+ countries

Largest deployments of UC in North America

20+ years in communication innovation

end users1M+

Page 24: Esna Officelinx for Google Apps

Customers Gone Esna and Google

Page 25: Esna Officelinx for Google Apps

Cloud Apps

User

Enterprise or Hosted Apps

Google Data (Calendar/

Contact) API

Desktop Voice/Video

iLink Pro (Browser, Desktop or Mobile)

Enterprise PBX(Single or Multiple)

Esna Officelinx(Standalone or HA)

SIP (VoIP) CTI*(Optional)

Synchronization (Calendar/Contact

/Message) API*, IMAP

Esna Client Web Services

Mobile Voice

Technical Overview


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