ESP-MS-001-00
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ESP-Pakistan COMPANY PROFILE
2010
ESP-MS-001-00
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TABLE OF CONTENTS
Sr. # Title Page #
1. Span of Services 4
2. ESP Profile 5
3. ESP - Market Leaders 6
4. List of Stake Holders 7-8
5. Certifications 9
6. List of Product Inspections 10
7. List of Training Programs 11
8. Management Consultancy 12
9. Types of System Audits 13
ESP-MS-001-00
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ESP-MS-001-00
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Certifications for Management Systems
OHSAS 18001 (Occupational
Health & Safety Assessment
System)
ISO 14001 (Environmental
Management System)
WRAP (Worldwide
Responsible for Apparel
Production)
SA 8000 (Social
Accountability)
ISO 9001 (Quality
Management System)
ETI (Ethical Trading
Initiative)
BSCI (Business Social
Compliance Initiative)
C-TPAT (Customs-Trade
Partnership Against
Terrorism)
ICS (Initiative Clause
Sociale)
Customer Compliances
1. SEARS 2. FRANCO 3. J FRANCO 4. DUNELM 5. DORMA
6. PRIMARK 7. MAX 8. PENNY 9. PRIMOR 10. SEW RITE
11. ELLERY 12. MARK’S &
SPENCER
13. FUTTER
MAN 14. SPRINGS 15. EROSKI
16. MATRO 17. CAPRICORN 18. WALT
DISNEY 19. DUNNES 20. CARREFOUR
Certifications for Labeling
1. GOTS (Global Organic Textile Standard) 2. OKO-Tex 3. Ultra Fresh (Polyester Cotton)
4. FLO-Cert (Fair Trade Labeling
Organization) 5. Ultra Fresh (Cotton)
Product Inspections:
Development & implementation Final Random Inspection System on Acceptable Quality Levels &
4 Point Grading System for the inspection of finished goods
Development & implementation Inline Inspection & Pre Final Systems on Acceptable Quality
Levels for the inspection of in-process goods
Product Inspections & Container Loading Supervision
Financial Services:
Business & Corporate Affairs
Labor, Company & Industrial Laws
Tax( Income tax & Sales tax) matters
Human Resources & Management Systems
Other Services:
CWA (Civic Welfare Association) NGO Trainings Certifications
SPAN OF SERVICES
ESP-MS-001-00
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ESP is Pakistan's most comprehensive and most successful professional service. Our operations
cover the entire country with offices located in Faisalabad, Lahore and Karachi and outside the
country with offices located in Sweden and UK.
In addition, our operations have been established in Faisalabad and we are one of the first full time
professionals covering following area:
Human Resources & Management Systems Consultancy (QMS, EMS, Social,
Organic & OKO TEX etc.)
Certifications (QMS ISO 9001, EMS ISO 14001, OHSAS 18001 etc.)
Training & Development
Product Inspections and Container Loading Supervisions
Labor, Company & Industrial Laws
So far ESP has provided professional services to well-known clients for certification in Pakistan and
currently working with over 20 at the moment. It is this experience that enables us to implement the
right management Systems at the clients brief and help them attain the optimum level of System
efficiency, thus helping the client to reduce the rejections and rework.
Our Professional team comprises of trained professionals from various backgrounds. All our senior
and associate professionals pass through a rigorous training and development program. The
consulting operations are managed through our centralized operations in Faisalabad. Our offices are
equipped with the latest communications and technological equipment. Our professioanl experience is
shared with our clients through a series of structured training programs in quality management, ISO
9001:2004 and auditing. Knowledge is imparted using the latest teaching techniques.
We also offer a series of structured training programs in Total Quality management, ISO 9001:2004
and Auditing. In addition to our social Consultancy and training business, ESP is fast expanding into
the human resource restructuring and placement businesses.
ESP is also keeping a pace with the latest trends and developments in the national and international
markets and develops new products and services that fit in customer requirements as well as meeting
International standards.
Some of the newly developed products include
ISO 9001:2004,
SA 8000, a standard related to Labor and social compliance.
Integrated Management Systems comprising of ISO 9001:2004, 14000 and 18000.
Human Resource Management Systems for the all sizes and volumes of companies.
Inline & Final Random Quality Inspections as per client’s customer specifications
Besides this, ESP is also offering a series of training programs in Management as well as technical
areas at all levels so as to develop highly trained and productive staff for a company. These courses
are offered at customer premises as well as other places too.
In addition, ESP is also offering services for development of calibration system for the manufacturing
concerns. ESP has expertise in software development in social, quality & business enhancement
software and paperless management systems.
ESP PROFILE
ESP-MS-001-00
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ESP has provided professional services to leading organizations in all leading manufacturing
and service oriented organizations in Pakistan. Some of them are listed below:
• MACMO
• SHIPCO LOGISTICS
• IDREES TEXTILE MILLS LTD, LAHORE
• CRESCENT FOOD INDUSTRIES, FAISALABAD
• SITARA LABELS PVT LTD.
• Be Be JAN TEXTILE MILLS LTD. FAISALABAD
• NWS TEXTILE
• Master Cutlery Ware, Wazirabad
• Pak Cutlery, Wazirabad
• ESP maintains a qualified team of Senior and Associate professionals who know the
process and quality management system requirements and hence completes the project
in stipulated time period saving time and money for the customers.
• ESP has proven track record of certifying the customer(s) in the first certification audit.
None of our clients have failed to achieve the certification in the first attempt. This reason
has compelled many big and small organizations to get our services.
• ESP believes in serving the social clients even after the certification audit has been
conducted. A number of our major clients have made permanent affiliations with us in
maintaining their social, environmental and other systems so that the level of social
activities in a company rises with the every passing day.
• ESP also provide services in different areas of a company's functions like product
inspections, training and placement, HR system development, introduction of paperless
environment and many other services that suits company's cultural and productive
environment.
• To sum up, ESP provides all the required services with utmost endeavor to the entire
satisfaction of its customers that is why we are the first choice of every social, quality &
environment-oriented client.
ESP - MARKET LEADERS
ESP-MS-001-00
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List of Stakeholders (Partial List)
Industry Sectors
Textile
Electronics
Electrical Lab
Consultancy
Chemical & Fertilizers
Professional Bodies
International Brands
Cutlery
Chicken Feet Manufacturer
Food Manufacturing
Engineering Works
Packaging
Certification Bodies
We are making interactions with our stake holders either on individual basis or as a team since
1991. We are delivering our expertise to our clients in the shape of auditee, consultant, auditor,
associate, client’s representative and system developer.
ESP-MS-001-00
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Haq Baho Chowk,
Milat Chowk,
Faisalabad, 38000
Phone: (0092) 41-8781149
Fax: (0092) 41-8781149
E-mail: [email protected]
Website: www.esp-pakistan.com
Industry Units
Textile
o Gohar Textile,
o Sitara Textile
o Al-Rehmat Textile
o Shafi Export
o Bismillah Textile
o Arzoo Textile
Electronics
o PEL
Electrical Lab
o PEPCO HV &SC Lab
Consultancy
o GMNC Management Consultant
Chemical & Fertilizers
o Lyallpur Chemical & Fertilizers
Cutlery
o Master Cutlery,
o Pak cutlery,
o New Stainless Industry
Chicken Feet Manufacturer
o Rahman Corporation
Food Manufacturing / Beverages
o Crescent Food Industry
Engineering Works
o Sajid Brothers Engineering Industries
Packaging
o Cotton Art Printing
Professional Bodies
Certification Bodies
o DAS / IQMS UK
o SGS Pakistan
o BVQI
o Intertek
o RINA
o Moody International
Professional Association
o ASQ (American Society of Quality)
o PIQC
International Brands
o PRIMARK
o SEARS
o Walt Disney
o M&S
o Carrefour
o Fatex
o Crotex Brazil
o Sainsbury
o EROSKI
o VF Wranglar
o Sartex UK etc.
ESP-MS-001-00
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Welcome To Your Future Promoters
ESP Pakistan
Certifications
With the collaboration of Local Body, We provide Management System
Certification, Training and Inspection services. Our training programs are IRCA
registered and designed to meet the needs of managers responsible for
training and certification programs, we also provide in-house training services
to meet your needs. At the moment ESP is offering several Management
System certifications as follows:-
ISO 9001 ---Quality Management System
ISO 14001--Environmental Management System
OHSAS 18001 --- Health & Safety Management System
ISO 20000---IT Services Management
ISO 22000--- Food Safety Management System
ISO 27000--- Information Security Management System
ISO Ts 16949 Automotive QMS
HACCP and many more international standards
Haq Baho Chowk,
Milat Chowk,
Faisalabad, 38000
Phone: (0092) 41-8781149
Fax: (0092) 41-8781149
E-mail: [email protected]
Website: www.esp-pakistan.com
ESP-MS-001-00
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List of Product Inspections
Welcome To Your Future Promoters
ESP Pakistan
At the moment we are offering following type of product inspections. Pre-Production Inspection: (PPI) PPI takes place before start of bulk production. PPI can assure client about Raw materials verification & status. After PPI, client is sure that supplier has right/adequate Raw material for quality product. Initial Production Inspection: (IPI) IPI takes place when approximately 10-20 % of total ordered quantity is produced. Production status is verified at this stage. Performing an IPI is a preventative steps after that client has sufficient time to make decisions about production components, product quality and apply corrective actions where required. Final Random Inspection: (FRI) FRI is to evaluate the problems against 100% finished & packed goods. FRI is very useful standard Quality assurance check prior to shipment. For evaluation of final products to be shipped, FRI is conducted for appearance, quantity, quality, size, specification, color and packing method/details. After FRI client has very clear picture for his incoming products. During Production Inspection: (DUPRO) DUPRO takes place when approximately 30 to 50% production is completed, re-ensuring that initial discrepancies have been rectified and a check on the average quality of production runs. The main benefit of this inspection is that it allows another chance to apply corrective actions where necessary. Container Loading Supervision (CLS) CLS takes place when 100% goods are packed and quality is approved. It is conducted to ensure that the empty container is in good condition and entire quantity is loaded according to packing list.
Haq Baho Chowk,
Milat Chowk,
Faisalabad, 38000
Phone: (0092) 41-8781149
Fax: (0092) 41-8781149
E-mail: [email protected]
Website: www.esp-pakistan.com
ESP-MS-001-00
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Welcome To Your Future Promoters
ESP Pakistan
List of Training Programs
We are offering more than 40 different courses in association with local and
international business associates; we have offered many public courses at
very low prices to build a strong force of quality, Environmental and OHSAS
professional in the country. We have IRCA registered courses in;
Quality Management System- ISO 9001:2008
Environmental Management System ISO 14001:2004
OH&S Management System OHSAS 18001:2007
Food Safety Management System ISO 22000:2005
Information Security Management System ISO 27001
Project Management Professional (PMP)
Six Sigma and other professional courses.
If you think that your staff needs to be kept up to date with the latest
methods and good practices – and to consistently adopt the “right attitude” –
in the fields of quality, health & safety, environmental protection and social
responsibility, then training is probably the solution.
We offer across a large scope of topics and all over the world:
Comprehensive and cost-effective solutions to your training needs,
whether you are a small or large, local or multinational organization,
Specialized courses based on real-life situations,
Courses tailored to your specific requirements, backed by relevant
teaching materials and literature, delivered either in your own
premises or at another suitable location.
Courses delivered in an open format, where people from different
companies can exchange ideas and discuss with ESP experts.
We also offer a comprehensive range of auditor development courses
registered by the International Register of Certificated Auditors (IRCA), the
world's largest auditor certification body.
Haq Baho Chowk,
Milat Chowk,
Faisalabad, 38000
Phone: (0092) 41-8781149
Fax: (0092) 41-8781149
E-mail: [email protected]
Website: www.esp-pakistan.com
ESP-MS-001-00
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Welcome To Your Future Promoters
ESP Pakistan
Management Consultancy
To help your organization better address the potential risks it may face in the
fields of quality, health and safety, environment and social responsibility, we
are able to put our specialized knowledge and expertise at your service. By investigating assigned problems or projects, we can deliver
recommendations, benchmarking and technical consulting services such as:
organizational and risk management consultancy, design and implementation
of technical and organizational solutions that will foster your performance,
advice to change management, support to interpretation and applicability of
regulations and standards. Our major activities cover:
Carrying out research and data collection;
Conducting analysis;
Interviewing client’s employees, management team and other
stakeholders;
Running focus groups and facilitating workshops;
Preparing business proposals/presentations;
Spending the majority of time at the client's site.
Identifying issues and forming hypotheses;
Formulating and implementing recommendations /solutions;
Ensuring the client receives the assistance needed to implement the
recommendations/solutions;
Managing projects and programs;
Leading and managing those within the team, including analysts;
Larger leadership role in the management of client relationships.
We are at the moment providing management consultancy for several
international standards i.e. ISO 9001, SA8000, OKO Tex etc. and also
providing assistance to our clients to develop and improve their management
systems as per the requirements of their international customers i.e. SEARS,
PRIMARK, Walt Disney, M&S, Carrefour etc.
For complete list please see Inquiry for Services
In compliance with broadly accepted rules, we don’t provide
consulting and certification services to the same client in relation with
the same issue.
Haq Baho Chowk,
Milat Chowk,
Faisalabad, 38000
Phone: (0092) 41-8781149
Fax: (0092) 41-8781149
E-mail: [email protected]
Website: www.esp-pakistan.com
ESP-MS-001-00
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Welcome To Your Future Promoters
ESP Pakistan
Types of System Audits
Your organization wants to show responsibility by making sure that its facilities, equipment, products and services comply with quality, health & safety, environmental and social responsibility imperatives, whether they are: Regulatory: imposed by applicable codes or regulations which
condition the “license to operate”, Voluntary: based on sector specific requirements or recognized
international standards,
Proprietary: based on your own schemes, standards or requirements.
We are able to carry out inspections of your facilities, equipment and products, and audits of your systems and processes against practically any referential, on a local or worldwide basis. In a number of cases, inspections and audits will ultimately enable us to grant a certification to your organization Types of Customer Audits Factory Audit Through factory audits, clients can assure that factory has enough capability to insure timely delivery and better quality. Social & Environmental Audit Social & environmental audits insure production facility is following all social & environmental requirements for better environment and safety of society. Customized Supplier Audit A customized supplier audit is an efficient way to monitor your supply chain and ensure its reliability related to your specific requirements, in addition to quality, environment and social responsibility matters. It will also help you assess which suppliers need certification against publicly available
standards. Haq Baho Chowk,
Milat Chowk,
Faisalabad, 38000
Phone: (0092) 41-8781149
Fax: (0092) 41-8781149
E-mail: [email protected]
Website: www.esp-pakistan.com