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SIMPLY BETTER Exceeding expectations, whatever the environment.
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Page 1: Ess offshore europe pages

SIMPLY BETTERExceeding expectations,whatever the environment.

Page 2: Ess offshore europe pages
Page 3: Ess offshore europe pages

MAKING WORKING LIFE BETTERESS Support Services Worldwide is a division of Compass

Group, the largest specialist catering and support services

company in the world. ESS is a market leader in the

provision of support services to offshore locations in the

UK and around the world, operating on a diverse range

of offshore units, including platforms, FPSOs, drilling rigs,

flotels and marine vessels.

Our service is continually evolving through customer and

client feedback, delivering a step change to the standard

offer in the industry. It includes a number of services from

food and catering to hotel and facilities management

services all geared to making the customer experience a

positive one.

We are a market leader in the provision of support services to offshore locations in the UK and around the world. We can deliver more food and support service capabilities than any of our competitors. 1

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GLOBAL SERVICE WITH A LOCAL ACCENT

ESS is present in over 55 countries worldwide and

has built a network of local contacts including ESS

companies, strategic partners and local supply chains

to ensure we can deliver a consistent service wherever

our business takes us.

By taking into account the local regulations and

cultures of different countries, ESS creates a seamless

transition when working between different

geographical locations.

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TAKING FOOD OFFSHORE TO THE NEXT LEVELGlobal Kitchen is a bespoke food concept deployed

by ESS Offshore and Remote. Recently introduced to

our UK and European markets defining standards in

food innovation, health & wellbeing and training and

development, Global Kitchen is all about…

• Refreshing the food offer on a regular, ongoing basis

• Producing eye catching and well-presented food

• Ensuring healthy and nutritious options are always available

• Investing resource in analysing each recipe on our menus to

ensure they are nutritionally balanced

• Improving crew morale by making food the centre of the social

dynamic

• Training and developing our staff to ensure consistently high

service standards for customers

• Listening to our customers and clients and applying their

feedback to adapt and improve our services on offer

• Flexibility tailored to meet your requirements

Global Kitchen is a flexible brand and enables us to provide a uniquely bespoke service to our clients.

Page 8: Ess offshore europe pages

ESS is the first specialist catering and support services

company to introduce Guideline Daily Amounts (GDA)

labelling to the UKCS. GDA labelling allows customers

to lead a healthier lifestyle by making informed choices in

what they eat. It starts with the Source, our web based

recipe database and menu planning tool with over 2,000

recipes and real time prices that are fed from our SAP

accounts system which in turn links into our supply

chain management.

It provides a complete menu planning cycle allowing

chefs to plan weekly menus from a live online database

of approved recipes all with accurate GDA information.

This delivers a consistent product and allows us to

display GDA around calories, fats, sugar and salt in

relation to individual dishes.

Each recipe is developed and trialled by our Food Operations team in Aberdeen, using ingredients that have an approved specification around criteria such as quality, provenance, nutrition and supply chain. Using only approved products we are able to guarantee a consistent quality across our food offer.

FIRST TO BRING GDA LABELLING TO THE UKCS

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Health & Wellbeing is at the very heart of our operation

allowing customers to make healthy balanced meal

choices. We support this with customer education

material such as information leaflets and wellbeing boards

down to pocket sized Z-cards to allow customers to

record their daily intake from GDA labelling displayed at

the point of purchase.

We have also appointed a dedicated, BOSIET and MIST

trained, offshore nutritionist who provides one-to-one

education to our customers and catering teams. Ask the

Nutritionist is a customer support initiative encouraging

customers to follow a healthy lifestyle.

ESS is leading the way on Government promoted Guideline Daily Amounts (GDA) for calories, fats, sugar and salt. All dishes incorporated into menu cycles have full analysis of nutrition, structure and GDA information which is available for both customers and catering teams. GDA labelling on all our recipes makes it simpler to put nutritional content of food into the context of an overall diet, helping to compare nutritional content of different foods and enabling customers to track their daily intake.

SALT is made up of sodium and chloride. Sodium

is a mineral which our bodies need in small

amounts to help maintain fluid balance.

It is also needed for nerve and muscle function. However, eating too much sodium is

bad for our health. Eating too much salt can raise blood pressure which increases the

risk of heart disease or stroke.Salt is found in most foods. It is added as a preservative and during processing so it is

found in foods such as hams, bacon, bread and cheese. It can also be added to flavour

convenience foods, such as soups, sauces, crisps breakfast cereals and biscuits. Salt

already found in food contributes to 75% of the salt we eat - the rest comes from salt

added during cooking or at the table.How much salt do I need?THE Government recommends adults should eat

no more than 6g of salt a day.6 grams of salt is the maximum amount of salt we should be

eating each day, this is about a teaspoonful. On average

we eat 8.1g of salt a day, 35% more than we should.

Watching or reducing your salt intake may

help you maintain a healthy blood pressure.

Nutritionist Top TipTry your food before adding salt at the table - salt is already in many of the foods we eat, so you may not need to add any extra. Check the nutrition information found on counter labels and food packaging to help you find out how much salt your food contains. Turn to page 32 to find out more on nutrition labelling.

True ...orfalse?Sea salt and rock salt are much better for your health than normal table salt?False – Sea salt and rock

salt are both made of sodium and chloride. It is eating too much sodium that is bad for our health, therefore they are no different to normal table salt and eating too much can still raise your blood pressure.

What isSalt?SALT

FLUIDS

Dehydration will impair your physical

performance, concentration, reaction

times, coordination, decision making

and skill based tasks. It will also affect

blood circulation and how your body

regulates temperature, increasing the

risk of muscle cramps, collapsing and

heat illness. Our kidneys are good at balancing our

body fluid content however it is possible

to become over hydrated. A rare medical

condition called Hyponatraemia can

occur when a large amount of fluid is

consumed in a short period of time.

This causes the sodium levels in blood

to drop which can cause headaches,

nausea and in extreme cases seizures,

brain damage, comas and death. How much fluid do I need?TRY to drink at least 1.2 litres (6-8 glasses) of water or other fluids every day. If you are exercising, you will need more

to replace the fluids lost in sweat. Don’t

drink this volume all at once but spread

out throughout the day. See page 34

for more information on fluid intakes

before, during and after exercise.All types of fluid can contribute to your

hydration: • Water - drink plenty• Squash - in moderation

• Tea and coffee - in moderation• Milk- choose semi or skimmed• Fruit juice - in moderation• Diet soft drinks - in moderation• Sports drinks - for exercise lasting

longer than one hour

Water is needed to provide the basis

of body fluids, such as blood, and for a

range of other body functions, including

helping to remove waste and controlling

body temperature. Fluids are also important during physical

activity. When you move, your body

releases heat, making you feel warmer.

To prevent the body from overheating,

sweat is produced to help keep you

cool causing your body to lose fluids

and electrolytes (e.g. sodium). The type of climate you exercise in will

influence how much fluid you lose. In

hot climates, you may sweat more. Even

in cold climates you will still sweat and

breathing cold air will draw water out

from your airways.Water is also lost every day in urine,

faeces and small amounts are lost from breathing. Drinking alcohol and

excessive amounts of caffeine, found in

drinks such as tea, coffee and cola, can

also increase the amount of water your

body loses. The fluids which are lost from your body

must be replaced as often as possible.

If you do not replace the water which

is lost, you will become dehydrated

therefore it is important to drink fluids

throughout the day particularly before,

during and after exercise - don’t wait

until you feel thirsty, as this means you

are already dehydrated. Symptoms of

dehydration include:• Feeling thirsty• Urine will be limited and dark - aim

for a light yellow urine- see urine

chart on page 39• Skin will be red• Feel lethargic, tired, dizzy and irritable

• Headaches

Nutritionist Top TipAs we can’t drink fluids while we sleep, we can become dehydrated during the night. Try to make sure

you have a drink with breakfast to help kick start your day fully hydrated. During the day you could also carry a bottle of water with you to make it easy and convenient to keep hydrated and using the urine chart on page 39 can also help you see if you are dehydrated.

What are Fluids?YOUR body is nearly two thirds water, so keeping

hydrated is essential for your health.

True ...orfalse?Weighing yourself before and after a training session can show how much fluid you have lost while exercising?True – Weigh yourself

before and after exercise and the difference can provide you with a guide on how much fluid you have lost through sweat. Turn to page 35 to find out more.

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What is

Eating more energy than you need can lead to weight gain

Energy Balance?ENERGY BALANCE

ENERGY BALANCE

ENERGY balance is eating the right amount of food (food intake) to support

your body’s needs (energy expenditure). Maintaining energy balance can help

to fuel your body with the right amount of energy for your activity levels and may help you to maintain a healthy weight.

FOODINTAKE

WEIGHT GAIN

WEIGHT LOSS

WEIGHTMAINTENANCE

ENERGYEXPENDITURE

The body stores excess energy as fat under the skin, therefore eating more energy than your body needs can lead to weight gain. This can happen easily if your diet includes a lot of high energy foods and drinks such as those which are high in fat or alcohol. This is because fat and alcohol contain nearly twice as much energy as carbohydrate, fibre and protein. Weight gain can also occur easily if you increase the amount of energy you consume or if

your activity levels are reduced and you continue to eat the same amount. Eating fewer calories than you use can lead to weight loss. This can

be beneficial if you are overweight however if you are a healthy weight it can cause tiredness, feeling

faint and may hinder your overall mental and physical

health and performance. In the longer term, you may become

underweight.

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What is

Eating more energy than you need can lead to weight gain

Energy Balance?ENERGY BALANCE

ENERGY BALANCE

ENERGY balance is eating the right amount of food (food intake) to support your body’s needs (energy expenditure). Maintaining energy balance can help to fuel your body with the right amount of energy for your activity levels and

may help you to maintain a healthy weight.

FOODINTAKE

WEIGHT GAIN WEIGHT LOSS

WEIGHTMAINTENANCE

ENERGYEXPENDITURE

The body stores excess energy as fat under the skin, therefore eating more energy than your body needs can lead to weight gain. This can happen easily if your diet includes a lot of high energy foods and drinks such as those which are high in fat or alcohol. This is because fat and alcohol contain nearly twice as much energy as carbohydrate, fibre and protein. Weight gain can also occur easily if you increase the amount of energy you consume or if

your activity levels are reduced and you continue to eat the same amount. Eating fewer calories than you use can lead to weight loss. This can

be beneficial if you are overweight however if you are a healthy weight it can cause tiredness, feeling

faint and may hinder your overall mental and physical health and performance. In the longer term, you may become underweight.

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Are you active enough?

Losing weight

How much carbohydrate do I need?

IT is important to stay active to help you to be in

energy balance and maintain a healthy weight.

Being active also reduces the risk of a range

of diseases, improves self esteem and reduces

symptoms of depression and anxiety.

Adults are recommended to do at least 150 minutes of moderate

intensity exercise a week. This is exercise that makes you feel

warmer, breathe harder and your heart beat faster, but you should

still be able to hold a conversation. This does not need to be done

all at once but can be broken down into smaller chunks such as 30

minutes five times a week.

We also need to do physical activity to improve muscle strength

at least two days a week and limit the amount of time spent being

sedentary for extended periods, such as sitting at a desk or watching

the television.

CARBOHYDRATES are the body’s preferred energy source,

therefore most of the energy we consume should come from

starchy carbohydrate foods.

Try to eat plenty of starchy carbohydrate foods every day (about one third

of the foods you eat). It is recommended that healthy women should eat

no more than 90g and healthy men no more than 120g of total sugar

(intrinsic and extrinsic) each day. As a population, we are eating more

added (extrinsic) sugar than recommended.

CARBOHYDRATE is the body’s favourite source of energy and

the most important fuel for exercise and your brain.

Carbohydrate is stored in the body as glycogen in muscles and in the liver to provide

fuel for your brain and a steady energy source during periods of activity.

Glycogen stores are limited and are used up more quickly the higher the intensity of

your activity. So just like fuel in a vehicle tank, your glycogen stores need to be topped

up regularly with carbohydrate to help you to keep fuelled throughout the day.

There are two main types of carbohydrate in the diet; sugars (simple carbohydrates)

and starch (complex carbohydrates):

SugarsSugars can be found naturally in foods (intrinsic sugar), such as fruits, vegetables,

cereals (e.g. rice, wheat, corn) and dairy foods. These foods also provide a range of

nutrients, such as vitamins and minerals, which are essential for health.

Sugar can also be added to foods (extrinsic sugar) in the form of honey, sucrose (table

sugar) dextrose, glucose, fructose, syrups and molasses. These ingredients are often

described as ‘empty calorie’ because they only provide energy and no other beneficial

nutrients.

Sugars are absorbed by the body quickly, giving a short burst of energy which is

helpful for prolonging exercise during endurance activities. However eating too much

high sugar foods can lead to tooth decay.

StarchStarchy carbohydrates include staple foods such as cereals, pasta, bread, rice and

potatoes. Starchy carbohydrate foods are harder for the body to break down and

absorb which means the energy they provide is released slowly, giving a steady and

sustained energy source needed for activity and to fuel the brain.

HOW MUCH CARBS?

ACTIVITY & CARBOHYDRATES

Nutritionist Top TipTo reduce your added sugar

intake, go for low sugar

breakfast cereals such as

porridge, wheat biscuits or

shredded wheat, no added sugar

squashes or diet soft drinks. Also

try to limit sugary foods such as

biscuits, sweets and cakes and

cut back on adding to tea

and coffee.

True ...orfalse?Carbohydrates

are fattening?

False – Starchy carbohydrate

foods do not contain any fat,

unless it has been added during

cooking (e.g. roast potatoes or

fried chips). Eating too much of

any food may lead to weight gain

if you are consuming more energy

than you use through exercise.

FAD diets and heavy exercise regimes may result

in rapid weight loss but they are unlikely to work

for long.This is because dramatic lifestyle changes are very hard to keep up,

and once you stop, you are likely to return to old habits and put the

weight back on.

If you are trying to lose weight it is important to eat a healthy,

balanced and varied diet. The best and most sustainable way to lose

weight is to use more energy than you eat - by following a calorie

controlled diet combined with increased physical activity (exercise).

Aim to lose 0.5kg-1kg (1lb-2lb) a week. You should be able to lose

this amount if you eat about 500 to 600 calories a day less than you

need and doing 150 minutes of moderate intensity exercise a week.

What is

Carbohydrate?

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ESS is your catering provider. We

supply the meals and snacks in your

mess/restaurant. Your health and

wellbeing is important to us so we

have developed a number of ways to

help you make informed decisions

about the food you choose to eat:

How ESS can help you

have a Healthy BalanceGETTING THE BALANCE

Information Boards

Menu Board- provides you with all the information you need

to know about what is on the menu for breakfast, lunch and

dinner through the week, as well as cards for your comments.

Health and Wellbeing Board- is full of information on how

to improve your health including posters and fact sheets on

healthy eating, seasonal produce as well as information about

the ingredients we use in our recipes.

The board is updated each month so make sure you pick up the

latest updates.

Your Menu

We ensure your menus provide you with the opportunity to eat

a variety of different foods everyday. The menus are seasonal

and are refreshed regularly. We always take into account your

feedback, so if you would like to see anything on your menu

please submit your ideas on the comments cards, displayed

on your Menu Board. Turn to page 8 to find out how to make

healthier choices from your menu.

Nutrition Labelling

We provide nutrition labelling on counter labels. Nutrition

labelling can help you to make informed decisions about the

foods you choose to eat. See page 32 for more information.

We also supply calorie information to help you to keep track

of your energy intake which may help you to keep in energy

balance. For more information on energy see page 10 to 13.

Salt Reduction

We have been reducing salt in our foods for a while. For

example we limit the amount of salt we use as an ingredient

and look to source lower salt ingredients where possible. For

more information turn to page 28.

Ask Our Nutritionist

There is a lot of diet and nutrition information out there, but

sometimes it can be helpful to have some extra guidance

- that’s why you can email any questions to our registered

nutritionists at : [email protected]

SOMETIMES it can be hard to know where to begin, so why not try these

top tips to help launch your healthy diet and lifestyle whether you are

working on or offshore?

HEALTHY DIET & LIFESTYLE TOP TIPS

FOR WORKING OFFSHORE

Quick ‘n’ Easy

1. Start your day with breakfast

- to help kick start your metabolism

and keep you full and energised

through the morning. Breakfast

contains essential nutrients and

research shows that people who

eat breakfast are more likely to

maintain a healthy weight too!

2. Base your meals around

starchy carbohydrates - at least

one third of your diet should be

made of starchy carbohydrates

- your body’s favourite source of

energy.

3. Eat more fruits and vegetables

- try to eat at least 5 a day and a

rainbow of different colours to get

a variety of nutrients.

4. Eat more oily fish - they are

rich in essential omega 3 fats so try

to eat one portion a week.

5. Drink plenty of fluids - try to

drink about 6 to 8 glasses (1.2 litres)

of water or other fluids every day to

prevent dehydration.

6. Reduce the amount of salt in

your diet - no more than 6g a day

(about a teaspoonful).

7. Reduce the amount of satu-

rated fat in your diet - no more

than 20g a day. Always trim excess

fat and skin off meat and poultry,

and cut down on cakes, pies, cream,

hard cheese, crisps and butter.

8. Keep active and remain a

healthy weight - try to exercise for

at least 150 minutes a week. This is

30 minutes five days a week.

9. Cut down on smoking - or

even better give up! Cutting down

can help to reduce your risk of

developing diseases such as cancers

and heart disease.

10. Drink alcohol in moderation

- drinking too much can lead to

weight gain and increase your risk

of developing a number of condi-

tions including liver disease, stroke,

hypertension and some cancers.

11. Cut down on high fat and

sugar snacks - swap for healthier

snacks instead. If you are often

hungry in between meals or just

need to top up your energy levels,

here are some great healthy snacks

you could try –

• Piece of fruit

• Fruit salad pots

• Small handful of nuts and seeds

• Small handful of dried fruit

• Cereal bar

• Low fat yogurt

• Bowl of cereal with milk

• Baked beans on toast

• Slice of wholemeal toast with

peanut butter

• Smoothie dairy or fruit based

• Crumpet

• Teacake

• Popcorn

• Glass of semi skimmed milk,

yogurt drink or milkshake

TOP TIPS

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balancehealth & wellbeing guide

MAKING IT EASIER FOR YOU TO ACHIEVE A HEALTHIER LIFESTYLE KEEPING THE CUSTOMERINFORMED

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From the moment customers step on board, ESS provides

a complete range of hotel and facilities management

services designed to ensure their stay is both a productive

and pleasant one. It starts with meet and greet and an

induction briefing. It can include a welcome pack for every

crew member… toiletries, pillow sprays and chocolates.

We take care of laundry, cleaning, retail, waste disposal,

leisure and recreational services, office services and of

course catering. We are constantly introducing innovations

within our business and were the first to provide a branded,

on-the-go coffee offer in partnership with COSTA. Cleaning

equipment designed for offshore installations has been

developed in partnership with Karcher. And for those

finishing touches we provide ambient lighting and hand

painted table cloths to enhance the dining experience for

teams working offshore.

In conjunction with our strategic partners, we are also able to provide a range of engineering services including galley and laundry equipment maintenance, refrigeration maintenance, duct cleaning and HVAC services, planned preventative maintenance and PAT testing. Refurbishment services include architectural support such as planning and design, complete or partial accommodation refurbishments and equipment replacement.

A PLEASANT AND SAFESTAY... RESTASSURED

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ESS is committed to ensuring a culture of ‘Safety First in

everything we do’ is fostered throughout our operations.

We will never compromise on the health and safety of our

customers and teams and we will manage responsibly the

impact our business has on the environment.

We have four principle group policies that support our

overall management system, certified to ISO 9001,

ISO 14001 and BS 18001:

• Health & Safety

• Environment

• Food Safety

• Purchasing & Supply Chain

We achieved the British Safety Council ‘International Safety

Award’ with merit for demonstrating a strong commitment

to good health and safety management.

Our experience in the remote and offshore sectors has given us a unique insight into the inherent risks in these operations. Our management systems, processes, procedures and policies are widely recognised as being industry leading.

OUR HSE RECORD IS SECOND TO NONE

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ESS developed a partnership with Motherwell College in

2010 to implement and deliver an ongoing programme of

training and development for our offshore division which

includes skills gap analysis and competency testing for

new employees. We now deliver nationally accredited craft

courses and have recently rolled out a range of SVQs to our

teams offshore.

Our courses provide a combination of theoretical and

practical exams with college-led master classes. This assists

us in identifying the training and development needs of our

employees to support the company’s annual appraisal process

and individual Continuing Professional Development needs.

This has allowed ESS to successfully differentiate itself from

its competitors by leveraging the unique training resources of

Motherwell College.

ESS training takes into account the existing professional working environment of the individuals and the specialised needs of the company with developed SMART targets that allow college chef lecturers to highlight specific competence issues in a range of areas, both practical and theoretical.

COMPETENCY,TRAINING &DEVELOPMENT

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ESS Support Services Worldwide13 Carden PlaceAberdeenUnited KingdomAB10 1UR

Telephone:+44 (0) 1224 622212

Website: compass-group.co.uk

Email:[email protected]

A member of Compass Group PLC


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