Description:
Please feel free to download and use these slides to present this case study under the terms of the creative commons license. For more background on these slides, please see the full essay online at bit.ly/FireflyEssay1 Essay #1 Summary: In order to design Firefly phototherapy, Design that Matters used human-centered design to collect feedback about the Bilibed phototherapy prototype developed by partners East Meets West Foundation and manufacturer MTTS. The resulting four design principles led directly to Firefly’s successful adoption by healthcare providers in nine developing countries. Effective: A high-tech medical aesthetic drives perceived efficacy and user adoption. Comforting: Better engaging caregivers with the “high-tech bird’s nest”. Maintainable: Easy to clean means wipeable to reduce infection. User-Friendly: Bringing phototherapy into mom’s room by going beyond easy to use to make it hard to use wrong.
