Envirenment for Inclusive e-Envirenment for Inclusive e-Government Government

Arvo Ott, PhD,

arvo.ott@ega.ee

e-Governance Academy

www.ega.ee

Skopje, 30.11.2007

Driving forces of eGov

o Stable and well functioning organizational setup Stable and well functioning organizational setup for coordination. Clear planning mechanism – for coordination. Clear planning mechanism – policy, action plans, resource planning, policy, action plans, resource planning, implementation and supervision.implementation and supervision.

o Fixed info-political principles.Fixed info-political principles.o Leadership and political will.Leadership and political will.o Role and knowledge level of CIO-sRole and knowledge level of CIO-s (Chief (Chief

Information Officers)Information Officers)..o Supporting legal and fiscal frameworks.Supporting legal and fiscal frameworks.o Interoperable ICT architecture.Interoperable ICT architecture.o PPP, good telecom infrastructure and high level PPP, good telecom infrastructure and high level

of eBanking.of eBanking.

Parliament

Government

Ministries

Informatics Council

INFORMATION

POLICY

A

C

T

I

O

N

P

L

A

N

Framework

G

O

V

A

G

R

E

E

M

E

N

T

Stable and well functioning organizational setup for coordination and clear planning mechanism.

Stable and well functioning organizational setup for coordination and clear planning mechanism.

Example: Fixed info-political principlesExample: Fixed info-political principles

• Citizen (customer) orientationCitizen (customer) orientation• Efficient and transparent public sector. Efficient and transparent public sector.

eDemocracy and participation.eDemocracy and participation.• Leading role for the private sectorLeading role for the private sector• Neutrality about different technical Neutrality about different technical

platformsplatforms• Functioning model for protection of personal Functioning model for protection of personal

datadata• Measures against digital divide (ID-cards Measures against digital divide (ID-cards

example…)example…)• Etc.Etc.

GovernmentCounty

governmentsCounty

governmentsIT managers

Localgovernments

Localgovernments

Representative

IT councils of counties

Local governmentassociations

Representative

ICT work groupsof counties

Councilrepresentative

InformaticsCouncil

Department ofState InformationSystems (RISO)

IT manager

InformaticsCentre

IC secretariat

ICT work groupsof ministries

IT councils ofministries

MinistriesMinistries

Management representatives &

IT managers ofministries

Subordinateagencies

Subordinateagencies

IT managers

Councilsdirectors

MINISTRY OF ECONOMIC AFFAIRS AND COMMUNICATIONS

Legislation

– Databases Act (1997/ 2006)– Public Information Act (2001)– Digital Signatures Act (2000)– Act on Intellectual Property (applicable also

for state databases)– Principles of Estonian Information Policy

(1998, 2004, 2007)– Action Plan of Estonian Information Policy –

(eEstonia) (1998, 1999, 2000, 2001,2002, 2003, 2004, 2005, 2006)

– Personal Data Protection Act (1996)

Supporting legal and fiscal frameworksSupporting legal and fiscal frameworks

• Separate article of state budget: expenses for IT- Separate article of state budget: expenses for IT- subdivided into HW, SW and project work ordered subdivided into HW, SW and project work ordered from outside of government structures. For the last from outside of government structures. For the last 1155 years this budget has formed about 1% of the years this budget has formed about 1% of the state budget.state budget.

• All ministries, county governments and boards All ministries, county governments and boards have independent IT budgets which are planned in have independent IT budgets which are planned in cooperation of all CIOs. Budget for shared services cooperation of all CIOs. Budget for shared services is centralized.is centralized.

• For joint actions of several ministries the IT budget For joint actions of several ministries the IT budget is often included in the budget of the ministry that is often included in the budget of the ministry that is coordinating the work.is coordinating the work.

Budgeting

KITCitizen view

EITEnterpriser view

AITPublic servant view

Natio

nal D

ata

base

sR

egiste

r

http

://ww

w.riik.e

e/a

rr/

Popula

tion R

egiste

r

Health

Insu

rance

Registe

r

Natio

nal P

ensio

n In

sura

nce

Registe

r

Vehicle

Registe

r

Tallin

na V

esi IS

Eesti E

nerg

ia IS

Internet - X-road

Databases / information systems Banks

Central server I

Central server II

Centralmonitoring

HelpDesk

X-road certification center

X-road centerTools centrally developed by the State, i.e. the State Portal

CertificationCenter

ID – card

• Ühispank• Hansapank• Krediidipank • Sampo Pank• Nordea Pank

Securityserver

Securityserver

Securityserver

Securityserver

Securityserver

Securityserver

Securityserver

Securityserver

:: … ::

:: E-institution – institution view ::

:: E-county – county view ::

:: Governmental Portal – Your Estonia ::

Institutional view of the state Thematic view of the statewww.riik.ee www.eesti.ee

Securityserver

57 DB

1000000

104 DB

359 org.

5

Popul. ~1,3 mil.

ICT architecture ICT architecture

Thank you for your Thank you for your attention!attention!

Arvo Ott, PhDeGovernance Academyarvo.ott@ega.ee www.ega.ee