A Blackbaud Company Welcome to the Welcome to the eTapestry Webinar! eTapestry Webinar! • To join the audio dial-866-410-7442 Conference ID: 4066159115 • *6 Mutes your Phone • # 6 UN-Mutes your Phone • If you are not able to see the entire screen If you are not able to see the entire screen , in the top left hand , in the top left hand corner - a button saying corner - a button saying "full screen" or "fit to window" "full screen" or "fit to window" Your presenter: Your presenter: Mike Kierce Mike Kierce Account Executive Account Executive
Transcript
A Blackbaud Company
Welcome to the Welcome to the eTapestry Webinar!eTapestry Webinar!
•To join the audio dial-866-410-7442 Conference ID: 4066159115• *6 Mutes your Phone• # 6 UN-Mutes your Phone
•If you are not able to see the entire screenIf you are not able to see the entire screen, in the top left hand corner - a button saying , in the top left hand corner - a button saying
"full screen" or "fit to window""full screen" or "fit to window" - - If you hit that, it automatically autofits your If you hit that, it automatically autofits your screen into mine!screen into mine!
•2384
Your presenter:Your presenter:
Mike KierceMike KierceAccount ExecutiveAccount Executive
Quick Introduction• Your Name, Organization
• How many records / names ?How many records / names ? ________##(members, volunteers, donors, prospects, friends, corporations, foundations, alumni, etc.)
• Are you using any software? (ACS, Shelby, Excel, Access, FileMaker Pro, Blackbaud, DonorPerfect,etc.)
Your presenter:Your presenter: Mike Kierce•To join the audio dial-866-410-7442 Conference ID: 4066159115
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Today’s agendaToday’s agenda1.1. Quick Introduction to eTapestry (7 Quick Introduction to eTapestry (7
minutes)minutes)
2.2. Ten Guarantees (45 min)Ten Guarantees (45 min)
5.5. If you like what you see today, If you like what you see today, • Next step, individual needsNext step, individual needs• Custom proposal, then a Custom proposal, then a • Personalized demonstrationPersonalized demonstration
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Who is eTapestry?Who is eTapestry?•An organization dedicated to serving hospital foundations, arts groups, hospices, churches, schools, and other An organization dedicated to serving hospital foundations, arts groups, hospices, churches, schools, and other organizations of all types & sizes!organizations of all types & sizes!
A Blackbaud Company
Who is eTapestry?Who is eTapestry?
•An organization dedicated to serving nonprofitsAn organization dedicated to serving nonprofits
•A fast growing, successful companyA fast growing, successful company
•A company that thrives on innovationA company that thrives on innovation
MAPQUEST MAPQUEST integrationintegration
Cross Database ReportingCross Database Reporting
Loyalty Survey
Loyalty Survey
A Blackbaud Company
Who is eTapestry?Who is eTapestry?
•An organization dedicated to serving nonprofitsAn organization dedicated to serving nonprofits
•A fast growing, successful companyA fast growing, successful company
•A company that thrives on innovationA company that thrives on innovation
•A group that is passionate about serviceA group that is passionate about service
A Blackbaud Company
Who is eTapestry?Who is eTapestry?
•An organization dedicated to serving nonprofitsAn organization dedicated to serving nonprofits
•A fast growing, successful companyA fast growing, successful company
•A company that thrives on innovationA company that thrives on innovation
•A group that is passionate about serviceA group that is passionate about service
•People who love to have fun!People who love to have fun!
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People who love to have fun!People who love to have fun!
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What is our history?What is our history?
•Founded by former execs at Master Founded by former execs at Master Software Corp.Software Corp.
•Introduced the first “Software as a Introduced the first “Software as a Service” solution for nonprofits in 1999Service” solution for nonprofits in 1999
•In use by over 6,000 nonprofit In use by over 6,000 nonprofit organizations around the worldorganizations around the world
•Purchased and now a wholly owned Purchased and now a wholly owned subsidiary of Blackbaud in August 2007subsidiary of Blackbaud in August 2007
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We’ll give you We’ll give you a Guarantee…a Guarantee…
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We’ll give you We’ll give you a Guarantee…a Guarantee…
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Advanced Email
Database
Ecommerce
Website
Post OfficeChecks, Credit cards
through the mail or phone Text email
1. We guarantee you an Internet strategy.
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Did you know there are 150 million Did you know there are 150 million active users on the Internet?active users on the Internet?
Source: Pew Internet ResearchSource: Pew Internet Research
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eTapestry builds and hosts eTapestry builds and hosts websites for more than 200 websites for more than 200 organizations.organizations.
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eTapestry builds and hosts eTapestry builds and hosts websites.websites.
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# 1 reason# 1 reason donors’ say they give online is donors’ say they give online is convenienceconvenience – it’s easier than writing a – it’s easier than writing a check.check.
Source:Source: Network for Good - 2006Network for Good - 2006
Did you know that over 95% of Internet users…Did you know that over 95% of Internet users…
•made on online purchase, made on online purchase, •but only 40% of nonprofit organizations offer but only 40% of nonprofit organizations offer online giving?online giving?
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A link on your website connects donors to a custom A link on your website connects donors to a custom online giving page.online giving page.
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……where the donor completes the online giving form.where the donor completes the online giving form.
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IATS TicketMaster
The gift information is automatically processed, and The gift information is automatically processed, and the donor is notified of their successful transaction.the donor is notified of their successful transaction.
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CC Processor
The money is then automatically deposited into your bank The money is then automatically deposited into your bank account, and the donor and gift recorded in eTapestry.account, and the donor and gift recorded in eTapestry.
Your Bank Account
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Your eTapestry database
Your donor or member has made a secure gift, conveniently and easily - and they already have their gift receipt in hand! Electronic tithing, EFT, monthly gifts!
The gift is automatically deposited in your bank.
All of the donor and gift information is automatically recorded.
Your fundraising and membershipefforts are growing!
The Results…
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Online Donation Page
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Online Registration
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Online Volunteer Registration
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eTapestry Shopping Cart
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A Cart Order
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eTapestry Personal Fundraising
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Walkatons, Runathons, Bikeathons, Bowlathons…
You name it.
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Projects
Make a Gift
Event Sign-up
A multi-purpose page
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Email is more cost effective than traditional mail Email is more cost effective than traditional mail communications.communications.
•Email campaigns cost an average of $ 5 - $7 per thousand records •Traditional mail cost and average of $ 500 - $700 to reach the same number of people”
Source: Gartner GroupSource: Gartner Group
Did you know that…?Did you know that…?
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Email is more cost effective than traditional mail Email is more cost effective than traditional mail communications.communications.
•Email campaigns cost an average of $ 5 - $7 per thousand records •Traditional mail cost and average of $ 500 - $700
to reach the same number of people
Source: Gartner GroupSource: Gartner Group
Did you know that…?Did you know that…?
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eTapestry’seTapestry’s advanced email provides a fully integrated advanced email provides a fully integrated email tool…with full html editoremail tool…with full html editor
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eTapestry’s advanced email provides a fully integrated eTapestry’s advanced email provides a fully integrated email tool…with spam checking and schedulingemail tool…with spam checking and scheduling
eTapestry’s advanced email provides a fully integrated eTapestry’s advanced email provides a fully integrated email tool…including delivery reports and click thru trackingemail tool…including delivery reports and click thru tracking
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Your Internet strategy may become even more Your Internet strategy may become even more sophisticated and utilize additional tools…sophisticated and utilize additional tools…
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Your Internet strategy may become even more Your Internet strategy may become even more sophisticated and utilize additional tools…sophisticated and utilize additional tools…
A Blackbaud CompanyEasy setup, multiple output options
A Blackbaud CompanyDynamic report use
A Blackbaud CompanyDrill down navigation
A Blackbaud CompanyIntegrated tools
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4. We guarantee better recordkeeping.
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Relationships
Family or Businesses with multiple names to track
Constituent interactions
Future Contacts/Calendaring
Email Communication
4. We guarantee better recordkeeping.
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Track Relationships
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Relationships
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Relationships
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Track Relationships
A Blackbaud CompanyConstituent interactions
"I open up eTapestry and look at the journal entries to see the last time we talked. If I don’t know them very well, I can see who introduced them to the organization. It’s really powerful."
Connie Sherman, Executive Director, St. Mary's Child Center
A Blackbaud CompanyOutlook Integration
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Email Communication
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A Blackbaud CompanyFuture Contacts/Calendaring
A Blackbaud CompanyFuture Contacts/Calendaring
A Blackbaud CompanyFuture Contacts/Calendaring
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5. We guarantee improved communications.
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We’ve already looked at We’ve already looked at communications communications tracking, outlook tracking, outlook integration, and integration, and advanced email…advanced email…
BUT we can BUT we can help you help you keep your information keep your information accurate tooaccurate too..
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Nationally, 17% to 20% of the US Nationally, 17% to 20% of the US population moves each year. That population moves each year. That means means up to 1 in 5up to 1 in 5 of your mailing of your mailing pieces may pieces may not go to the correct not go to the correct address. address.
Source: US Postal ServiceSource: US Postal Service
Nationally, 17% to 20% of the US Nationally, 17% to 20% of the US population moves each year. That population moves each year. That means up to 1 in 5 of your mailing means up to 1 in 5 of your mailing pieces may not go to the correct pieces may not go to the correct address. address.
Source: US Postal ServiceSource: US Postal Service
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Newsletter Templates
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Letter Templates
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Events & Invitation Templates
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Envelopes Templates
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6. We guarantee your data is secure.
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We take security seriously.
Encrypted dataEncrypted data
Redundant equipmentRedundant equipment
Automatic backupsAutomatic backups
Automatic updatesAutomatic updates
2 hosting centers – Indianapolis and Atlanta
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Sophisticated end-user security settings
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With complete details on all user activity.
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7. We guarantee outstanding support.
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User Support
EmailEmail
Online HelpOnline Help
Instant MessagingInstant Messaging
TelephoneTelephone
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User Training – On Demand. Your pace. Your convenience.
Annual Training AgreementAnnual Training Agreement
Recorded Update SessionsRecorded Update Sessions
Crash CoursesCrash Courses
PodcastsPodcasts
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8. We guarantee innovative tools.
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Outlook emailWishlist
Benevon
Moves Management
Matching gift database
Prospect Research
Grant research
Online fundraising
Planned giving
Auction Software
Integration with best-in-class partners
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Innovations Innovations
• eTapestry Mobile
•Included with your eTapestry service
•Specifically formatted for mobile use
•Fast
•Real time information – no syncing or downloading
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9. We guarantee fast, smooth implementation.
1. “Getting Started” call with your Account Executive
2. A dedicated Conversion Specialist
3. Training programs
4. Implementation specialist – if needed
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10. We guarantee you’ll save money.
Consider these cost, beyond the software, that other systems require:
•No software to buy No software to buy •No hardware to purchase or updateNo hardware to purchase or update•No upgrades to installNo upgrades to install•No maintenance requiredNo maintenance required•No backups to makeNo backups to make•No travel for trainingNo travel for training•Add services when you need themAdd services when you need them•Remove services you don’t needRemove services you don’t need
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1. We guarantee you an Internet strategy.
2. We guarantee you broader access to your data.
3. We guarantee easy operation.
4. We guarantee better recordkeeping.
5. We guarantee improved communications.
6. We guarantee your data is secure.
7. We guarantee outstanding support.
8. We guarantee innovative tools.
9. We guarantee implementation in 30 - 90 days.
10. We guarantee you’ll save money.
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We’ll be good for each other or it’s free. A unique offering in the nonprofit industry.
•Telephone supportTelephone support•Annual Training Agreement Annual Training Agreement •Admin moduleAdmin module•Advanced EmailAdvanced Email•Advanced SecurityAdvanced Security•Document AttachmentsDocument Attachments•Donor / Alumni LoginDonor / Alumni Login•EcommerceEcommerce•Executive ReportingExecutive Reporting•Grant ExplorerGrant Explorer
•ImportImport•Matching Gift DatabaseMatching Gift Database•Moves ManagementMoves Management•Outlook integrationOutlook integration•Planned Giving CalculatorPlanned Giving Calculator•Prospect Research ServicesProspect Research Services•Segmented GiftsSegmented Gifts•WishListWishList•Website DevelopmentWebsite Development•Database Conversion optionsDatabase Conversion options
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What’s next?What’s next?
1.1.We’ll discuss your unique needs.We’ll discuss your unique needs.2.2.We’ll build a custom proposal.We’ll build a custom proposal.3.3.We’ll provide a personalized We’ll provide a personalized
demonstration.demonstration.4.4.We’ll help you with every step of We’ll help you with every step of
implementation.implementation.
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Questions ?Questions ?
Your presenter:Your presenter:
Mike KierceMike KierceAccount ExecutiveAccount Executive
