Proposed model developed by NSU students

Spring 2008 – Fall 2008

VoIP to Promote Tourism in Bangladesh

ETE 405Project Presentation

prepared by: Fariah Mahzabeen

Dialplan• Welcome tone & Language selection• Choose callback, diversion ,feedback services or buying IP phone.

Callback• Tourism inside or outside Bangladesh• Choose place( Dhaka, Cox’sbazar, Sunderban,St,Martin,etc)• Specify stay duration, preferred transport & accommodation• Leave contact address

Dialplan continued

• Divert to: Ticketing service Money Exchange Rent-a-car Postal service Guide service Hotels Shopping Centre Emergency Hospitals Emergency Police

• Feedback: ( for complains & suggestions)

Using the IP telephony in the stock market

Presented byMd Quyyum Ul Islam

051164045

Asterisk Dial Plan Welcome to the Stock market

Language

Day End Statistics

Search Company

Operator

1

2

3

0

Language

Bangla

English

*#

Day End Statistics

Top ten gained shares

average gained shares

Top ten loser shares

1

2

3

1 Bank (47)

2 Cement (8)

3 Investment(17)

4  Engineering(23)

. . . .

……….……….……….……….

151617

 Textile(39)Food and Allied (33)Tannery Industries (8)

Search Company

1 ABBANK

2 ALARABBANK

3....

BANKASIA

46 UTTARABANK

47 0

UTTARAFINOperator

BANK (47)

1 ARAMITCEM

2 CONFIDCEM

3....80

PADMACEMOperator

Cement (8)

1 GRAMEEN1

2 GRAMEENS2

.

.

.17 0

ICBISLAMICOperator

Investment (17)

1 APEXADELFT

2 APEXTANRY

3....80

BATASHOEOperator

Tannery Industries (8)

.

.

.

.

Benefits & doubts regarding the project

BENEFITS

• Mostly the share holders will be benefited .• The companies are highly benefited.• The government revenue.• GDP growth + increasing merchandise import and export

growth.

Doubts

• Maintaining the database.• Updating the share LTP (last trade price).• Government security issues.

Comparison study

• U.S. Stock Exchange Improves customer Service with Cisco Unified contact Centre.

• IP network will save the exchange a great deal of money. • Also increased operational efficiencies.• provides a high level of service for its customers (including better

reporting, collaboration, voice recording and improved security). • Singapore Telecom (SingTel) listed on the Singapore and Australian Stock

Exchanges.• Telekom Malaysia (TM) listed on the Kuala Lumpur Stock Exchange.• Philippine Stock Exchange Migrates to Next-Generation IP Telephony

System from Cisco Systems.

UNIVERSITY INFORMATION THROUGH IP TELEPHONY

PREPARED FOR

DR. MASHIUR RAHAMAN PREPARED BY

ANTARA GIAS SHARNA051497045SAYED M HASANUL KARIM051193545

PSTN

IPNetwork

USERFRING /Talkonet /Dialer

PC MOBILE

GATEWAYVOICE SERVER

ASTERISKSERVER

APPLICATION SERVER

DATA BASE

MOBILE

GSM NETWORK

Dial PlanConnecting to the data base -----------

You are welcome in University Information CenterPlease press “1” for Public University

press “2” for Private UniversityIf pressed “1”

Public universities are very competitive press “1” for Dhaka Universitypress “2” for Chittagong Universitypress “3” for Rajshahi Universitypress “4” for Khulna Universitypress “5” for Shajalal University

If pressed “1”Welcome to Dhaka University

press “1” for admission Date & Fees press “2” for Subjects

If pressed “1”Information will displayed

If pressed “2” Subject list will displayed“Same as if press private university”

ETE-405Reservation Services Using IP Telephony

By Sarah Priscilla Ali

ID: 051171045Imtiaj MurshedID: 051529045

Course Instructor:Dr. Mashiur Rahman

Fig: (Proposed interfacing diagram)

Dial-plan

Ticket Reservation

Hotel Reservation

Rent-a-car

Conference Rooms/Hall

Hospital Wards

Restaurants

Holiday Packages

23

Topic: Bangladesh Railway Ticketing System with Security Feature

Using IP Telephony

Prepared by: M. Nasibur Rahman ID# 042-339-045

24

MenuWelcome

1 Language2 Destination3 Payment0 OperatorOthers

Invalid

LanguageAnnounce

12

BanglaEnglish

DivisionAnnounce

12345

DhakaChittagong

RajshahiSylhetKhulnaInvalid

DhakaAnnounce

123456

Mymensing

Jamalpur

Melandah

IslampurDewanganj

SharisabariInvalid

12

IslampurAnnounceTista 7 amBramhputra 6pm

Invalid

Class & Price

Announce1234

SHOVON

CHAIR COACH

1st CLASS

BERTHInvalid

Payment

Announce

1 Enter Your Name

Invalid

X X X - X X X - X X X - X X X X

AnnounceENTER NATIONAL ID NO.

NASIBUR RAHMAN

Ticket AmountAnnounce

123

onetwo

threeInvalid

25

Refund dial plan:

4

5

6

Refund

Change

Return

Invalid

Announce

MenuRefund

Announce

1 Enter Name

Invalid

Announce

Enter National ID

Announce

Enter dd/mm/yy

Announce

Enter Train Name

Announce

PASSWORD

26

Name National ID SEAT NO.

1 Mr. X ************* 1

2 Mr. P ************* 2-3

3 Mr. K ************* 4

4 Mr. Y ************* 5-6-7

5 Mr. Y ************* 8-9

6 Mr. NASIBUR RAHMAN ************* 10-11

7 Mr. Z ************* 12

8 Mr. A ************* 13

9

10

Coach

E

IP Telephony for Home Management System

Prepared byLudmila Sarah BasharID#051-236-045

Saifur RahmanID#051-451-045

COURSE INSTRUCTOR: Dr. Mashiur Rahman

DIAL PLAN

Bangla1

2 English

Welcome

2 Select language

3

4 Payment

Select Service

0 Operator

1Enter your Registration

Number

Credit Card

Announce

1

2 Scratch Card

Telephone

Gas

1

2

3

Electricity

Water

4

All

Internet

5

6

Confirmation

Invalid message If balance is not

sufficientYou have successfully

Paid the xxxx bill.Your code is xxx.

Please reserve the code for future identification

IP Telephony for Law FirmsPREPARED FOR:

DR. MASHIUR RAHMAN

PREPARED BY: 1) SATYA BROTA GUHA

ID # 052 526 0452) SHUBHRO CHAKRABORTY

ID# 052 141 045

Dial Plan:

Term paper presentation ETE 405

To Enhance Transparency & Accountabilities of the Government in Bangladesh using IP Telephony.

Prepared by: Asif Mohammadullah ID# 051 100 045 & Malay Saha ID# 043 144 045

Some of the feasible issues or departments might be- 1 Ministry of Law.2 Ministry of commerce & Agriculture.3 Ministry of Education.4 Ministry of Health.5 Ministry of Local Government.6 Ministry of Home Affairs.7 Current Issues.8 Others.

Dial Plan

After choosing from the above 8 options the IVR will prompt the caller about the below 3 options:1 Complain.2 Opinion.3 Information.

Dial Plan

Logical Dial Plan

Call initiation Completed Record Complain/Opinion

Choose from the departments

Complain/Opinion/Info For information the call will be forwarded to Manager.

Election Campaign through IP telephony In Bangladesh

Preopared by Tarek Mahmud Shoeab

043 023 045Oni Samdani Chowdhury

051 306 045ETE-405

IP Telephony Course Instructed by Dr. Mashiur Rahman

Diagram of the system

DIAL PLAN

ACADEMIC ADMISSION SYSTEM IN BANGLADESH THROUGH IP TELEPHONY

Submitted by:

Surjo Al ZafarID# 052 201 045

Tayeef MahmoodID# 052 025 045

ETE 405 – IP TELEPHONYFALL 2008

Submitted to:DR. Mashiur Rahman

Proposed Practical Model

Proposed Dial plan

Proposed Dial plan

Recorded voice file: Press ‘1’ to select Bangla

Press ‘2’ to select English

Recorded voice file:Press ‘1’ to collect the information about the Dhaka Board institutions.Press ‘2’ to collect the information about the Chittagong Board institutions.Press ‘3’ to collect the information about the Sylhet Board institutions.Press ‘4’ to collect the information about the Barishal Board institutions.Press ‘5’ to collect the information about the Jessore Board institutions.Press ‘6’ to collect the information about the Rajshahi Board institutions.

Proposed Dial plan

Recorded voice file:Press ‘1’ to get the admission information about Dhaka Board schools.Press ‘2’ to get the admission information about Dhaka Board colleges.Press ‘3’ to get the admission information about Dhaka Board universities.

Recorded voice file:Press ‘1’ to get the information about Dhaka government colleges

Press ‘2’ to get the information about Dhaka private colleges

Proposed Dial plan

Recorded voice file:Press ‘1’ to know about Dhaka College(Dhanmondi, Dhaka)Press ‘2’ to know about Govt. Titumir College (Gulshan, Dhaka)Press ‘3’ to know about Jagannath University College (Kotwali, Dhaka)Press ‘4’ to know about College Of Home Economics (Lalbag, Dhaka)Press ‘5’ to know about Eden Women's Univesity College (Lalbag, Dhaka)Press ‘6’ to know about B. Badrunnessa Govt. Girl's College (Lalbag, Dhaka)Press ‘7’ to know about Govt. Bangla College (Mirpur, Dhaka)Press ‘8’ to know about Govt. Music College (Mohammadpur, Dhaka)Press ‘9’ to know about Govt. Shaheed Suhrawardi college (Sutrapur, Dhaka)Press ‘10’ to know about Kabi Nazrul Govt. college (Sutrapur, Dhaka)Press ‘11’ to know about Govt. Science college (Tejgaon, Dhaka)

Proposed Dial planRecorded voice file:Press ‘*’ to go back to the previous menu.Press ‘1’ if you want to know about the detail address of Dhaka CollegePress ‘2’ if you want to know about the background of Dhaka CollegePress ‘3’ if you want to know about the recent rating of Dhaka CollegePress ‘4’ if you want to know about the general public comments about Dhaka CollegePress ‘5’ if you want to know about the existing departments of Dhaka CollegePress ‘6’ if you want to know about the faculty members & their qualificationsPress ‘7’ if you want to know about the list of code of conduct of Dhaka CollegePress ‘8’ if you want to know about the tuition fees of Dhaka CollegePress ‘9’ if you want to know about the scholarship facilities in Dhaka CollegePress ‘10’ if you want to know about the hostel facilities of Dhaka CollegePress ‘11’ if you want to know about the student capacity of Dhaka College

Proposed Dial planPress ‘12’ if you want to know about the admission information of Dhaka College - Press ‘120’ if you want to know about the date of the coming admission test. -Press ‘121’ to know about the minimum qualification and efficiency to sit for the exam. - Press ‘122’ if you want to know about the admission exam syllabus. - Press ‘123’ if you want to know about the precautions and restrictions in the exam hall.

Recorded voice file:Press ‘1’ if you are eligible and interested in the admission test for Dhaka College and register yourself for the admission process.Press ‘2’ if you are not eligible and interested and want to search for the other colleges of same category.Press ‘3’ if you are not eligible and interested and want to search for the other

colleges of different category.

Proposed Dial plan

*****Session starts*****File: Please write your name..........’beep’User: xxxxxxxx xxxxxxxx#File: Please write your full address........’beep’User: xyxyxyx xyxyxyx yxyxyxy#File:Please write your date of birth..’beep’User: xx/xx/xxxx#File: Please write the name of the board you have passed SSC..........’beep’User: yyyyyyyy#File: Write your SSC passing year..’beep’User: xx/xx/xxxx#

Recorded voice File:Press ‘01’ to record your profile in the database. “After pressing ‘01’ the Recorded voice file will play as follows”After hearing a ‘beep’ please type correctly what you have been asked and press ‘#’ at the end of each answer for further continuation

File: Please write your school name from where you have passed SSC..........’beep’User: xxxxxxxx xxxxxxxx#File: Please enter your SSC roll number........’beep’User: xxxxxxxx#File: Please enter your SSC registration number........’beep’User: xxxxxxxx#File: Please write the GPA you got in SSC........’beep’User: xxxx#

IP Telephony solution for hospital

Prepared forDr. Mashiur Rahman

ETE – 405Prepared by

M Salman SattarID # 062057045

IP Telephony for Hospital.The healthcare industry depends on innovation to provide the best possible service to its ultimate customer, the patient. A converged data and voice network allows healthcare providers to access, manipulate, and archive voice, text, and displayed information in ways that help cut costs and enhance productivity. An IP telephony solution can maintain the communication system over a hospital with more reliability and can less the entire cost. IP telephony system is the most modern system to transfer data. Many different IP telephony service provider ( for example- HP ProCurve IP Telephony solutions) has helped create tools that give doctors, nurses, pharmacists, and medical staff access to scheduling, medical records, and lab results through IP phones or other mobile devices, such as PDAs or tablet PCs.

Benefits of IP telephony in Hospital

Obviously there are many benefits and facilities if a Hospital set up IP Telephonyservices. Day by day the Hospitals of development country are much more relying on IP telephony services and after seeing them other Hospitals also willing to promote IP services. The benefits of IP Telephony services, which should be notable Far-reaching flexibility: In the healthcare environment, where analog is still preferred in applications such as patient rooms and emergency rooms, business agility and being able to choose the right solution are critical. Many hospitals have protected its investment by using IP phones and avoided retraining of busy doctors and nurses. IP system created all analogand digital requirement on one architecture and a single dialing plan, which creates ahuge advantage to Hospitals. Faster disaster: It is very easy to give home care services to the patients by using IP phones at the time of disaster. For example - When Hurricane Charley hit Florida Hospital were able to quickly relocate home care service nurses to a dry facility eight miles away by simply putin 60 Nortel IP Phones off the main switch.

Higher productivity and lower costs: It is easy to lowering its Total Cost of Ownership, with improved employee productivity and cost savings in many areas by using IP phones. For example - at one small location, IP Telephony eliminated the need to expand the fiber remote to add phones. Now the callers are finding shorter wait times and faster resolution of calls, while center managers are monitoring agent activity remotely using a IP based phone. IP telephony makes it possible to reduce administrative and management complexity and expense, lower overall network infrastructure costs, and cut the price of application integration. Intelligence is no longer tied into the PBX but to the client-server architecture — an end-user phone becomes plug-and-play.

Future proofing: By exploiting the flexibility of an IP network it is easy to growth or expansion and to meet the needs of a distributed workforce well into the future. IP telephony serves as a strategic enabler for cost savings and other factors that allow businesses to gain a competitive edge. One area in which IP telephony offers significant savings is network management and maintenance.

How Patients can be Beneficiary Its not like only hospital management can get the benefits by implementing IP telephony. The Patients can also be the beneficiary by IP telephony system. –

• By using IP telephony service it will have immediate access to informationregarding the whereabouts of a doctor and can put calls through to them morequickly and easily, improving response times and efficiency.• This technology can use for giving alarm to the each nurse of the hospitals whenit is time to give medicines to patients.• Doctors can also become aware by this IP telephony service when it is time tovisit patient or where there is a serious patient in emergency Unit.• Children and newborn babies who did not take the fundamental vaccinations thisIP telephony system can alert their parents.• Well-organized sit reservation service for the patients in the hospitals will beavailable by using this IP telephony solution.• This solution will remind the pregnant woman of their each month’sappointments.

Ticket reservation system using IP Telephony

Presented bySamina Munjerin051 028 045

Main menu

Welcome

1 Select Language

2 Select Destination

3 Payment

0 Operator

others Invalid

Language

Announce

1

2

English

Bangla

Destination

Announce

Dhaka1Chittagong

Rajshahi

2

3

Other Invalid

Dhaka

12

Others

Announce

Morning

Evening

Invalid

Morningschedule

Announce

1112

6 am

6.30 am

22 11.30 am

Operator0

6 am

Announce

0 Operator

Seatnumber

1

Asterisk Dial plan

Payment

Announce

Enter credit Card no. and thenPress *

If balance is not sufficient,an Invalid message will be announced

ConfirmationYou have successfullybooked the ticket.Your booking code is 5.Please reserve the code for future identification

Asterisk Dial plan

Agribusiness using IP Telephony

Name : Mizanur Rahman ID : 032128045

Course : ETE 405, Section : 1Faculty : Dr. Mashiur Rahman

Bangladeshi Agricultural sector and Technology

• Bangladesh is one of the Agriculture based countries in the world. Around 32% of GDP of the country comes from the agricultural sector. But, most of the farmers of Bangladesh are still in lack of modern agricultural knowledge. Still they apply traditional methods in agricultural sector.

• In Bangladesh there is no common technological platform for the potential users (policy makers, researchers, teachers and students, farmers and other activists) of agricultural information to work cooperatively.

Agribusiness using IP Telephony

Proposal for agribusiness and Introduction

Proposal‘e-Agriculture’, Agriculture Information System, Spatial Database, Location Based Service and marketing for agribusiness man.

Introduction“e-Agriculture” as an emerging field, which combines agricultural informatics, agricultural development and entrepreneurship. ‘e-Agriculture’ means efficient use of information and communication technologies for analyzing, designing and implementing existing and innovative applications to help the agricultural sector.

Agribusiness using IP Telephony

Area of e-Agriculture

• Weather Information• Price Information• Production and Cultivation Techniques• Plant Nutrients and Water Usage• Educations and Health Information• Government and Non-government Facilities• Demands and Current Stock Information• Pesticides for Insect Information

Agribusiness using IP Telephony

PRESENT STATUS OF e-AGRICULTURE IN BANGLADESH

In Bangladesh ‘e-Agriculture’ is not new idea. Some important steps taken so far is as follows:

• In 2003, under the “Support to ICT” taskforce program the ministry of agriculture of Bangladesh set up an agricultural information system.

• In 2005, a group of researchers of D.Net (Development Research

Network, Bangladesh) proposed the idea of “Pallitathya Help Center” and conducted a project on it.

• The application of Geographic Information System (GIS) as a computer assisted spatial information system in Bangladesh started more than a decade ago in early 1990s.

Agribusiness using IP Telephony

PROPOSED ARCHITECTUREThe main component of the architecture is database server, which contains the spatial database that stores information about weather, price, production, cultivation technique and nutrients of a crop. The database is connected to the Internet and Multimedia Message Service Centre (MMSC), i.g. call center.

Agribusiness using IP Telephony

IMPLEMENTATION TECHNIQUE

For implementing the system we need to analyze the geographic nature of Bangladesh. We need to divide the whole Bangladesh into several small areas to forecast weather. Beside this we need this division for disseminating the proper information about price, nutrition etc of a crop.

Geographical AnalysisBangladesh has total area of 154439 km2 of which 8892 km2. Bangladesh lies between 20o34/ and 26o38/ north latitude and between 88o1/ and 92o40/ east longitude. Bangladesh has 64 districts with approximately 476 Thanas (the lowest level of administrative unit) distributed in the six divisions.

Agribusiness using IP Telephony

IMPLEMENTATION TECHNIQUE CONT.

Spatial Data StructuresWe would use vector data structures for convenience and also characterize them using the attribute data. According to the geographical analysis we may represent each Thana as a polygon vector data and also name it by that Thana. The attribute types should be text as well as multimedia or XML so that one can read out and even hear querying the database.

Agribusiness using IP Telephony

IMPLEMENTATION TECHNIQUE CONT. (Spatial Data Structures)

Agribusiness using IP Telephony

IMPLEMENTATION TECHNIQUE CONT.

Accessing MethodsAccording to our need we may provide two different accessing methods for two different categories of stakeholders to the spatial database:

01. Accessing spatial database from fixed devices (i.e. desktop PC) using Internet by educational, research & development activists.

02. Accessing spatial database from mobile devices (i.e. mobile phones) using LBS of telecommunication network by the field worker and farmers from their respective places.

Agribusiness using IP Telephony

IMPLEMENTATION TECHNIQUE CONT. (Accessing Methods)

Accessing Through InternetIt requires the user to manually input his/her location (or location of interest) in the form of a Thana name or geographic coordinates to get the appropriate spatial agricultural information.

Agribusiness using IP Telephony

IMPLEMENTATION TECHNIQUE CONT. (Accessing Methods)

Accessing Using Location Based Service

Location Based Service refers to the category of services, which are provided to a subscriber under a mobile telephone network based on his or her position. There are two most important industry standard mobile positioning system for LBS1. Global positioning system (GPS), which requires GPS enabled mobile device takes the current position of the user from the satellite.2. Network based positioning system in which the current location is

rendered from the current cell in which the user is located.

EFFECTIVENESSThe proposed system is an efficient approach for implementing e-Agriculture in Bangladesh for the following reasons:

1. In the earlier cases some steps has been taken to implement e-Agriculture using traditional database structure, which has failed to provide necessary support in case of expansion.

2. Here we have also defined an easier and robust accessing method for the end user.

3. This accessing method also made the system reachable to the end user of each corner in Bangladesh.

4. We have provided a simple menu based application for query any data from the database server for the end user.

5. Since in our approach we do not need to implement the whole system at a time, it gives an opportunity to develop and implement the e-Agriculture in distributed nature.

Agribusiness using IP Telephony

“IP Telephony Based Services”

Presented By:

Name: Md. Hasib Bin SayefId # 063490056

• Instant Feedback/Polling System

- Feedback or comment about any TV/Radio show can be made through IP Telephone.- Various options can be provided- Polling or Voting of the Live show can be done

• Quiz Competition

- Organizer will set the quiz question- Required a good dialplan- Player will listen and answer the quiz like MCQ- Players can play the quiz sitting at home

Various Services can be provided:

• PBX System and Call Center already exists

• Solutions for Jobsite, Banks, Hospitals, Garments, ISPs

• Ticket Reservation, Voting System

• Share Market- Share Market transaction can be done- Customer can see the status, price, news in the LCD display- Do not need to go physically or have computer

• Shopping through IP Telephone- Super Shop or Mega Shop

can use the IP Telephony system- Customer can choose, book and buy things using the IP Phone and credit card- Required proper dialplan & updated database

• Web Browse- Web Browsing facilities can be provided easily- Same Network- People can browse the web during the conversation- Do not need to log in to the computer- Instant Messenger can be integrated

• Live TV- Can broadcast live events

through IP telephone- User can see this in the small LCD screen- Use Wireless IP phone with camera like cell phone- Use the Wireless Internet Network- Similar to video conferencing

• Weather Report- Create an appropriate

dial plan to input the data- Use the internet line or wireless network to

access the IP telephone server- Use Satellite Network in extreme emergency- Generate the Report

People can get the news whenever they want, Wherever they are using their IP phone.

Further Services can be provided:

• Attendance System- Paper Pencil Based in School Colleges- Card Punch & RF ID in Modern offices

Attendance can be taken through IP Telephone.Enter the Number in the phone.

How IP Telephony Can Serve the Rural People of Bangladesh

Prepare By: Mohsena Chowdhury MS student, ETE-605

Project Objectives

• Need Analysis of Rural People• Bangladesh Scenario map.• A new ideology Proposed

Need assessment of Rural People

[Proper Medication Problem]a. Limited number of Health-care centerb. Inadequate Medical Specialistc. Limited connection with city hospitald. Lack of availability of suitable medicinee. Patients are miss guided due to lack of knowledgef. Information gap for actual demand and required

supply of medicine from the supplier/ provider.

Need assessment of Rural People

[Problem in Agriculture & Agro Business]a. Farmers have the limited knowledge of cultivationb. Cultivation cost become higher due to the lack of

information on exact market price. (example: seed price, fertilizer price, equipment price, etc. )

c. Limited connectivity with Agricultural Research Instituted. Limited Vetenery Service for the Live Stock Projecte. Lack of weather forecast news and updatef. Lack of trade information about to Agro base business.g. Trade facilities are limited due to Intermediate bodiesh. Limited knowledge of stock (frozen & others items) and

stock providers.

Need assessment of Rural People[General Literacy Issues or Educational Problem]

a. Limited number of skill and experience teacherb. Short of Course Materialc. Communication gap with other educational

institute and Education Boardd. Transmission delay of any new initiative and new

procedure from education Board.e. Differential result of City base and rural areas

institutions.f. Limited awareness of education system among the

students.

Scope of the service sectors

• Education• Health Care• Agriculture• Agro Business

– Live Stock Project

• Weather forecast• e-governance• General Communication

Bangladesh ScenarioArea 147,570 sq. km

Total Population : 145 Million

Rural Population as a Percentage of total Population:

76%(estimated)

Key economic sectors Readymade garments, frozen foods and shrimp Tea, Raw Jute and Jute Products, Leather and Leather Products, fertilizer, handicrafts, ceramic Products & Medicine.

Literacy in the national Language (s) 56%

Divisions : 6

Districts : 64

Sub Districts (Upazila): 465

Unions (rural): 4484

Villages (rural): 87319

Municipalities (urban): 223

Per capita GDP: About USD 440

Present ICT scenarios of Bangladesh

Number of ISPs 205

ISPs are located in Dhaka 80%

Number of Internet users : 3 Million

BTTB has extended ISP services all 64 district HQ

Computer ownership per 100 inhabitants 0.8

Telephone Lines per 100 inhabitants 23.24 line

Internet hosts per 10,000 inhabitants 0.015(estimated)

Internet users per 10,000 inhabitants 19.04

Internet cafes/telecenters per 10,000 0.19 (estimated

Number of websites in the national Language (s) 200 (estimated)

Number of websites in English and other Language 600 (estimated)

National bandwidth within the country 68 Mbps (data) (estimated)

National bandwidth to and from the country 112 Mbps (estimated)

Source: The World Bank Report (http://devdata.worldbank.org/AAG/bgd_aag.pdf)BTRC (www.btrc.gov.bd)

Proposed System

1. Main Service Provider

2. Rural Information Centers

Two Major Parts

Level of working location

4484

4483

0002

0001

Unions (rural)

465

464

002

001

Sub Districts

64

63

02

01

Districts

87319

87318

00002

00001

Villages (rural)

06

05

02

01

Divisions

Central

Level - 1 Level - 2 Level - 3 Level - 4 Level - 5 Level - 6

Rural Information Centers

Main Service Providers

Proposed Logical Network

RIC-01

RIC-02

RIC-n

MSP-01

MSP-02

MSP-n

CentralKnowledge

Booth

Villages(rural)

UPs(rural)

Villages(rural)

UPs(rural)

Villages(rural)

UPs(rural)

Service Recipients

Service Providers

Rural Information Centers Main Service Providers

RIC-Rural Information Center, MSP- Main Service Provider

Main Service Provider

BusinessConsultant

AgricultureInstitute

Education Board

Medical Center

Research Institute

Medical Specialist

Education Institute

Skill Teachers

Ministry of Bangladesh

Trade CentersOthers stake

Holder

IP network/Internet

IP Phone

IP Phone

RouterSoft switch

PC

PC

ApplicationServer

DatabaseServer

BackupServer

Main Service Provider (MSP)

Rural Information center with possible services

IP network/Internet

Rural InformationCenter (RIC)

Main ServiceProvider (MSP)

Education InfoBooth

Trade InfoBooth

Agriculture InfoBooth

Agriculture InfoBooth

Medication InfoBooth

Weather news &Update Booth

GeneralCommunication

Supported Services

Call conference, IP video Conference, Streaming video

Transmission, voice mail, digital archive,

Interactive voice response, etc.

Prospected Benefits• creating economic opportunities & contributing to poverty

reduction;• managing the processes of providing basic services (e.g.

healthcare, education) at lower cost and with greater coverage;

• facilitating access to information and the involvement of stakeholders through greater transparency and support to networking at every stage; and

• enhancing the capacity to measure, monitor and report progress on the goals and strategize

Implementation Challenges1. The VoIP industry is at its early Stage in Bangladesh. Therefore

the product and service provider have the limited operations2. Poor IT infrastructure.3. Limited Bandwidth4. Limited Quality of Service5. Lack of efficient use of the existing network.6. Lack of knowledge about the ICT among the rural people7. Limited human resources 8. Most of the rural people familiar with native language.9. Low-level of computer literacy10. Limited knowledge of potentials of e-business, telemedicine, etc.11. Lack of software or content in the Bengali language

Telemedicine using IP-Telephony

for ensuring better healthcare in Bangladesh

Presented ByRatul Prakash Saha

A Presentation forETE 405 - IP TELEPHONY

What is Telemedicine?• Telemedicine is the use of Communication

Technology such as Videoconferencing to provide healthcare solution to remote users. In this system the basic idea is to connect patients with doctors who are not within the physical reach of each other. The telemedicine experiance is just like visiting a Doctor in real life. Diagnosis, treatment and checkup – all can be done using this.

• This service is specially suited for those who does not have acess to proper healtcare. In this technology the socio-economic barrier concerning the Treatment can be avoided.

• Telemedicine ensures right medical service at the right place at the right time

Telemedicine in Bangladesh

• Currently Telemedicine is being carried out by the following authorities– Labaid – Medinova Medical Services– Dr. Devi Shetty– Grameenphone– AnovaTech Ltd, Bangladesh– Concept Hospital, Feni– Chevron Clinical Laboratory– Sitakund X-ray and Pathology– Telemedicine Reference Company Limited– Global Telemedicine Company

Source : Dr. Asaduzzaman Khan, Dr. Meftun Khandker, AHMS Reza, “Telemedicine and eHealth: Perspective Bangladesh”

Dr. Devi Shetty - Narayana HrudayalayaTelemedicine Network

• Narayana Hrudayalaya, Bangalore.• District Hospital ,Siliguri• B.S Medical College ,Bankura • Tripura Sundari District Hospital,Udaipur• R.C Agarwal Memorial Hospital & Research Centre,Tinsukia• Sidharth Diagnostics,Purulia• Nishant Telemedicine & Diagnostics Centre• Ramakrishna Mission Hospital ,Itanagar• Rims, Imphal• STNM Gangtok.• K.G Hospital ,CLW,Chittaranjan• Mrs. Nahida Alam,Bangladesh

Dr. Devi Shetty - Narayana HrudayalayaServices in bangladesh

• Dr. Shetty a world renowned Cardiac surgeon has been conducting telemedicine services throughout India.

• Mrs. Nahida Alam, Honorary social worker is the coordinator of Dr. Devi Shetty in Bangladesh. She organizes videoconference sessions for critical cardiac patients with Dr. Shetty.

How It Works!

Video Conferencing Device PC for Sending Diagnostic Reports

Dr. ShettyNarayana Hrudayalaya

Bangalore,India

VPN Router

Static IP512Mbps

Provided by Telnet

HUB

ISRO VSAT

Internet CloudEngiofilms Sent via

Yousendit.com

Audio Video Packets sent using H.323

Equipments Used1. Video Conferencing Device

2. Good quality TV (17” Monitor)

3. VPN Router

4. Uninterrupted Internet Connection (Min. 256Kbps) with Static IP in both end

5. UPS Backup

6. Well Lit room

7. Software : ViewstarPC, telediagnostics etc. (Downloadable)

8. PC of high configuration (1GB RAM) for sending diagnosis reports

Total Establishment Cost : 5-6 Lakh Taka Approximately

Running Cost Per Month : 50,000 Taka

Current Healthcare Scenerio in Bangladesh

• Total population : 16,00,00,000(Approx.)• Total no. of qualified Doctors (Medical Graduates): 40,000(Approx.)• Total no. of Specialist : 4,000(Approx.)• Scanty Doctor Patient Ratio : Approximately 1:4000(1:40000)• In India Doctor Patient Ratio : 1:1722 • No. of hospital beds : 40,000(Approx.)• population per bed 4000 per bed (ideal figure 500)• About 70% of total population live in rural areas • About 75% of total qualified physician are practicing in urban areas.• Even though Govt. stationed the doctors in remote areas but they prefer

practicing in Cities because of better pay and better amenities.• As a result the patients in village are left unattended.

• Discrimination on basis of status• Patients often feel shy to explain their problem to doctor. This happens

specially in case of Gynecological problems.• Provision for maternity care for Mothers almost null.• Unawareness about proper vaccination.• No significant Health Insurance policy for Senior Citizens• Unawareness about the communicable and fatal diseases such as Avian

Influenza (Bird Flu)/plegue/Aids• Other Medical facilities are also not adequately available in remote corners

of the country

Current Healthcare Scenerio in Bangladesh

What needs to be done!• Primary healthcare should be available to the

whole population• Healthcare system should be available up to the

desired extent to the Rural health complex so that the patients are not to move to the cities

• Health insurance should be started with reasonable premium so that the majority of population can afford

• Private sector should come forward to develop healthcare system in the country because Government alone can not solve this problem

My Proposed Solution for the problem

• Cost effective• Saves time, energy, money and above all

life• Will reach every remotest part of the

country• Best service guaranteed• No chances of getting into hands of ill

motive people, no discrimination• Service oriented

Virtual-Hospital Call CenterCommon No.

IVRACD

Skill Based Routing

Consultant Doctors

Server-Patients Data

-Diagnosis Reports-Doctors Data

Expert Doctors for Emergency Cases

International Experts for Critical Conditions

Patients Diagnostic Centre

Pharmaceuticals

Outbound calls for selective Ads and General health info

Business Model

• People calling• Pharmaceutical Companies• Diagnostic Centers

My Special Thanks to:[1] Dr. Muhammad Yunus [2] Dr. Mashiur Rahman [3] Mrs. Nahida Alam, Coordinator to Dr. Devi Shetty[4] Dr. A. Raghuvanshi , Vice Chairman,Asia Heart Foundation[5] Yongguo Zhao, Yukako Yagi, Isao Nakajima and Hiroshi

Juzoji[6] Manzur Ashraf, Mohammad Lutful Kabir, Faculty, Dept of

CSE,East West University[7] Dr. Kazi Saifuddin Bennoor,

General Secretary, Bangladesh Telemedicine Association[8] Dr. Asaduzzaman Khan, Dr. Meftun Khandker, AHMS Reza[9] Mr. B.G.Saha, Director, Medimpex Pharmaceuticals,

Hungary

Contact Address of Narayana HrudayalayaServices in bangladesh

6/8 Lalmatia, Block-F (Ground Floor)Opposite of Physical College Main RoadDhaka-1207Tel : 9133910Fax : 9110619Mobile : 01711524961,01552394501Email : shadow@agni.comAttending Hours : 10:00 am – 6:00 pm (Friday closed)

Thank You

Your Suggestions are most welcome!

IP TELEPHONY SOLUTION FOR SURVEY SYSTEM

Ahmed Faisal Hassan

• NGOs • Government Offices • National Survey Board/Bureau. • Election Commission for Pre election (yes/no) voting • Customer Service Satisfaction Surveys