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Ethical Online Marketing CLE | Clearwater, FL

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Steve Riser presents technology tips for having an ethical online presence as a law firm. This presentation was given at the Clearwater Bar Association in Clearwater, FL on April 11, 2014
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Websites and More Steve Riser GNGF [email protected] Building a Success Website: How to attract new clients without violating your states ethics 5:30 PM - 6:30 PM Complimentary Copy Of Best- Selling Legal Technology Book for Attendees Of This Session
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Page 1: Ethical Online Marketing CLE | Clearwater, FL

Websites and More

Steve Riser GNGF

[email protected] !

Building a Success Website: How to attract new clients without

violating your states ethics !

5:30 PM - 6:30 PM !

Complimentary Copy Of Best-Selling Legal Technology Book for

Attendees Of This Session !

Page 2: Ethical Online Marketing CLE | Clearwater, FL

Website and Web Presence The Ethics Of It All

STEVE RISER

[email protected]

Page 3: Ethical Online Marketing CLE | Clearwater, FL

STEVE RISER

Page 4: Ethical Online Marketing CLE | Clearwater, FL

Our Book AMAZON’S #1 BEST-SELLING LAW PRACTICE MARKETING BOOK

Jabez LeBret Mark Homer

How to Turn Clicks INTO CLIENTS

THIRD EDITION

ONLINE

PRACTICESTRATEGIES

LAWThird Revision

Updated for 2014 Contributions from:

AVVO Clio

InLaw.me Fujitsu

!

Page 5: Ethical Online Marketing CLE | Clearwater, FL

LOOKING FOR ANSWERS 8 5 % O F CONSUMERS

FOR LOCAL BUSINESSES

R E A D ONLINE REVIEWS

U.S. INTERNET USERS SPEND 1 OUT OF EVERY 8 MINUTES

ONLINE USING FACEBOOK

G O O G L E H A S 6 7 % O F A L L S E A R C H T R A F F I C

97% OF CONSUMERS RESEARCH THEIR PURCHASES AND LOCAL SERVICES ONLINE BEFORE THEY FULFILL THEM AT A LOCAL BUSINESS

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@gngfound

SEARCH IS GETTING LOCAL

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@gngfound

LONGER SEARCHES

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ONLINE LOCAL PRESENCE

MONTHMONTHMONTHMONTHMONTHMONTH

MONTHMONTHMONTHMONTHMONTHMONTH

OF CONSUMERS USE THE INTERNET TO FIND A LOCAL BUSINESS AT LEAST ONCE A MONTH

37%

OF CONSUMERS USED THE INTERNET TO FIND A LOCAL BUSINESS IN THE LAST 12 MONTHS

95%

Page 9: Ethical Online Marketing CLE | Clearwater, FL

Directory Listings

Page 10: Ethical Online Marketing CLE | Clearwater, FL

@gngfound

GOOGLE+ LOCAL

Page 11: Ethical Online Marketing CLE | Clearwater, FL

Google+ Local

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Google+ Local

Page 13: Ethical Online Marketing CLE | Clearwater, FL

@gngfound

GOOGLE+ LOCAL

Page 14: Ethical Online Marketing CLE | Clearwater, FL

WHY REVIEWS MATTER

67% OF CONSUMERS

READ 6 REVIEWS OR

LESS TO MAKE UP THEIR MIND

SAY POSITIVE REVIEWS MAKE THEM TRUST A BUSINESS MORE

OF CONSUMERS TRUST ONLINE REVIEWS AS MUCH AS P E R S O N A L RECOMMENDATIONS

79% 73%

Page 15: Ethical Online Marketing CLE | Clearwater, FL

Reviews

Where to Get Reviews:

Page 16: Ethical Online Marketing CLE | Clearwater, FL

ReviewsAsking For Reviews: You should ask, but you are responsible.

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Reviews

Page 18: Ethical Online Marketing CLE | Clearwater, FL

Reviews• Don’t  make  up  pro/iles  to  write  reviews  • You  can’t  write  your  own  online  reviews  • Don’t  pay  for  reviews    • Be  careful  when  asking  for  reviews    • You  are  responsible  for  the  content  of  that  review    

!

EXAMPLE:  Joe  Smith  leaves  a  review:    “Jim  will  win  every  time.  He  won  $1  million  for  me  in  an  auto  accident  lawsuit,  Jim  is  the  best  Personal  Injury  attorney  ever!!”

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Reviews

Page 20: Ethical Online Marketing CLE | Clearwater, FL

WEBSITES THAT GET CLIENTS

P A S T

2002 2014

LEGALWEBSITES

COMMUNICATE

S O L V EI N F O R MS E R V E

MARKETING

P R E S E N T

COMMUNICATE

S O L V EI N F O R MS E R V ECOMMUNICATE

SOLVEINFORMSERVE

Page 21: Ethical Online Marketing CLE | Clearwater, FL

Your Website

Page 22: Ethical Online Marketing CLE | Clearwater, FL

Contact Page

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Your Website

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Website

Page 25: Ethical Online Marketing CLE | Clearwater, FL

Website

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Your Website Disclaimer

Page 27: Ethical Online Marketing CLE | Clearwater, FL

Keyword Stuffing

We  sell  custom  cigar  humidors.  Our  custom  cigar  humidors  are  handmade.  If  you’re  thinking  of  buying  a  custom  cigar  humidor,  please  contact  our  custom  cigar  humidor  specialists  at  [email protected]

1.Repeating  the  same  words  or  phrases  so  often  that  it  sounds  unnatural,  for  example:

Page 28: Ethical Online Marketing CLE | Clearwater, FL

Keyword Stuffing1.“Blocks  of  text  listing  cities  and  states  a  webpage  is  trying  to  rank  for”

Pasadena,  Sherman  Oaks,  Encino,  Culver  City,  Van  Nuys,  Santa  Clara,  Ventura,  Simi  Valley,  Thousands  Oaks

Page 29: Ethical Online Marketing CLE | Clearwater, FL

Your Website Ethics1. Any  communication  made  pursuant  to  this  rule  shall  include  the  name  and  of/ice  address  of  at  least  one  lawyer  or  law  /irm  responsible  for  its  content  

2. Do  not  make  statements  that  lead  someone  to  expect  results  like  “I  can  save  your  business”  or  “I  will  get  you  money  for  your  [Blank].”  Avoid  even  saying  “I  can  [Blank]  for  you”  

3. Images  can  get  you  in  trouble  4. No  advertising  disclaimer  needed  when  has  a  family,  close  personal,  or  prior  professional  relationship  with  the  lawyer.  

5. Make  statements  that  imply  results

Page 30: Ethical Online Marketing CLE | Clearwater, FL

@gngfound

MOBILE WEBSITE

20%

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@gngfound

MOBILE WEBSITE SEARCH

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@gngfound

MOBILE WEBSITE

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@gngfound

MOBILE WEBSITE RESPONSIVE

Page 34: Ethical Online Marketing CLE | Clearwater, FL

Blogging? Really?

Yes - you WANT a blog

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Where to Put Your Blog

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Where to Put Your Blog

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Where to Put Your Blog

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Creating Content

Length Of Post

400 - 600 words Break up longer post

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Creating Content

Curated Content 1) Research on Google 2) Copy a Few Lines 3) Always Source 4) Add Content (>80%)

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What Should You Write About

Industry Local

Page 41: Ethical Online Marketing CLE | Clearwater, FL

Creating Content“This does not mean that you cannot do your divorce yourself. However, many people who do not consult with attorneys may leave out certain very important provisions that can come back to haunt them later on, and cost them a great deal.” !

Nevada Divorce Attorney + 12 Other States

Page 42: Ethical Online Marketing CLE | Clearwater, FL

Code on Website: Connects to Google+

ContentGoogle Authorship: Rel = Publisher Rel = Author

Page 43: Ethical Online Marketing CLE | Clearwater, FL

Search Engine Benefit

Google Authorship

Page 44: Ethical Online Marketing CLE | Clearwater, FL

Ethical Considerations

1) No Names Please 2) Giving Advice 3) Solicitation 4) Who Does The Writing

Page 45: Ethical Online Marketing CLE | Clearwater, FL

Ethics•What  counts  as  advice      • Is  this  Advertising    •Don’t  Imply  Results  or  Mislead      •Creating  a  client  relationship  •Keep  records  of  ads  •Mentioning  Judicial  Of/icers,  Neutrals  etc  

Page 46: Ethical Online Marketing CLE | Clearwater, FL

Website and Web Presence The Ethics Of It All

STEVE RISER

[email protected]


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