Be Smart. Be Hip. Be Seen.

Creating a Meetings ManagementVoice in Corporate Strategy

An ACTE/etouches webinar

Be Smart. Be Hip. Be Seen.

Be Smart. Be Hip. Be Seen.

◦ Craig AndersonManager, Business Travel, N. AmericaABB Inc.Raleigh-Durham, NC

◦ Karen LynchGlobal Lead - Meetings & EventsJohnson Controls Inc.

Cedarburg, WI

◦ Debi ScholarPresidentThe Scholar Consulting GroupWestfield, NJ

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ABB: FAST FACTS

• Power and automation technologies

• $31.5 billion annual revenue

• 124,000 employees

• 45+ Staff involved with meetings

• Meetings in 5 countries (NA ops)

Be Smart. Be Hip. Be Seen.

Meetings management overview:Laying the groundworkCraig AndersonABB

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JOHNSON CONTROLS: FAST FACTS

• Technology for vehicle interiors; automotive batteries;

HVAC and control systems to optimize energy and operational

efficiencies of buildings

• $38 billion annual revenue

• 142,000 employees

• 15 core staff in meetings operations worldwide

• Meetings in 20+ countries

Be Smart. Be Hip. Be Seen.

Meetings management overview: Laying the groundwork

Karen LynchJohnson Controls

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DEBI SCHOLAR CLIENT PROJECT: FAST FACTS

• Pharmaceutical company

• $4.5 billion annual revenue

• 6,000 employees

• 12 internal staff, more outsourced involved with meetings

• Meetings in 5 countries

Be Smart. Be Hip. Be Seen.

Meetings management overview: Laying the groundwork

Debi ScholarPharmaceutical Company Project

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• Structure?

• Centralization?

• Reporting?

• Technology?

• Cost?

Key Objectives

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Key Challenges• Economy?

• Efficiencies?

• Procedures?

• Resources?

• Need for change?

• Other?

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• Who do you get involved?

• How and when?

Bringing in Top Management

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• What they want to hear

• What they don’t want to hear

Speaking Their Language

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• What functionality?

• Does it help build your case?

Role of Technology

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Unexpected Turns?

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• Bring management in early or seek adoption first?

• A mandate needed?

Top Down or Bottom Up

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What Would You Change?

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Next Steps

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Thank You

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