European and national standardisation: UK case study ... Yakubov 2 NSB case study.pdf · 2002 BS...

Copyright © 2012 BSI. All rights reserved.

European and national standardisation: UK case study – example of BSI

Volodymyr YakubovHead of International Projects, BSISenior Standardisation Expert, INOGATE29 January 2013

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Copyright © 2012 BSI. All rights reserved.

Global economic benefits of standards

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Copyright © 2012 BSI. All rights reserved. 3Copyright © 2012 BSI. All rights reserved.

1. Who we are2. How we can help your organization3. What we do4. Why you should trust BSI

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Copyright © 2012 BSI. All rights reserved. 4

BSI, a Royal Charter Company

Who we are

• BSI is the business standards company that helps organizations make excellence a habit, so they can

• Perform better• Reduce risk• Grow sustainably

• Over 65,000 clients in 150 countries worldwide, from globally recognised brands to small, local companies

• Founded in 1901, BSI were the world’s first National Standards Body, a founding member of ISO and are responsible for shaping the majority of the world’s most widely adopted standards, including ISO 9001, 14001 & 18001

• We’re a Royal Charter company, so we reinvest our profits back into our business and are customer focused, not driven by short-term shareholder demands

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BSI pioneered the development of the World’s leading standardsFor over a century BSI has worked with industry to build consensus and develop standards of excellence

Year British Standard ISO Standard

1987 BS 5750 ISO 9001 (Quality Management)

1992 BS 7750 ISO 14001 (Environmental Management)

1995 BS 7799 ISO/IEC 27001 (Information Security)

1996 BS 8800 OHSAS 18001 / AS/NZS 4801 (Occupational Health & Safety)

2000 BS 8600 ISO 10002 (Customer Satisfaction)

2002 BS 15000 ISO/IEC 20000 (IT Service Management)

2002 TS 16949 ISO/TS 16949 (Automotive)

2009 BS 16001 ISO 50001 (Energy Management)

2009 BS 5750 (based) AS 9100 (Aerospace)

2012 BS 25999 ISO 22301 (Business Continuity)

2012 BS 8901 ISO 20121 (Sustainable Events)

ISO

EN

BS

Publicly Available (PAS)

Private/Consortia

Corporate Technical Specifications

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For over 100 years BSI has shaped standards of excellence adopted by organizations world-wide

BSI began in 1901 with the 1st meeting of the engineering Standards Committee, convened by John Wolfe-Barry, designer of London’s Tower Bridge.

In 1903 our Kitemark was registered and as such is one of the oldest Trustmarks still in use today.

BSI was the first National Standards Body and a founding member of the International Organization for Standardization (ISO).

During the last 100 years we’ve shaped many of the worlds most important standards to enhance organizational performance

ISO 9001 was based on BSI’s BS 5750 and has become the world’s most adopted standard. Furthermore, BSI shaped the original standards that led to:

Information Security (ISO/IEC 27001) Environment Management (ISO 14001)Health & Safety (OHSAS 18000)Business Continuity (ISO 22301)

BSI not only shapes standards for products and business processes.

Our 3rd Generation of Standards are centred around behaviour and values to help organizations reach their full potential through their people.

1900 1950 2000

Product Specifications

Our experience

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• 58 offices worldwide

• 3 regional hubs in UK, US & Hong Kong

• Clients in 150 countries

Washington

London

Hong Kong

Our global presence

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9.25/10 is the average score of BSI assessors in our Global Client Satisfaction Survey

Our people

We support our clients with a global team of 2,500 people who:

• Have decades of experience across different sectors

• Understand the types of challenges your business will face

• Are constantly trained to make sure they’re constantly

up-to-date on new standards and processes

• Have seen how excellence can be achieved in many different

types of industry & organization

• Know how to transfer our knowledge to your employees

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John Regazzi PhD

Non-executive DirectorFormer CEO Elsevier Inc

Keith Clarke

Non-executive DirectorFormer CEO WS Atkins PLCFormer CEO Skanska UK

Lucinda Riches

Non-executive DirectorFormer Board Member at UBS Investment Bank

Dr Tom Gorrie

Non-executive DirectorFormer Corporate Vice President, Government Affairs and Policy, Johnson and Johnson

Anthony Lea

Non-executive DirectorFormer Board Member Anglo American Group

Chairman at BlackrockWorld Mining Trust

Dr Scott Steedman CBE FREng

Standards DirectorFormer director of major EPC and engineering consulting and design companies

Tony Wales

Company SecretaryFormer Group General Counsel & Company Secretary at The Economist Group and General Counsel at AOL International

Howard Kerr

Chief ExecutiveFormer Chief Executive of Calor Group Ltd

Former Chairman of Motorola LtdFellow of the Royal Academy of Engineering

Former President of the Federation of the Electronics Industry Former President of the Institution of Electrical Engineers

First President of the Chartered Quality Institute

Pat Chapman-Pincher

Extensive board level experience in international public & private technology companies

Board Advisor.Craig Smith FCCA

Group Finance DirectorFormer director of listed companies in the professional services and healthcare sectors

Sir David Brown Chairman

Our Board’s industry expertise

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2011 Revenue £244.9m+4% YOY

Our financial stability

• Throughout challenging global market conditions, we have

continued to remain financially strong

• Year on year growth over last decade

• Record levels of revenue in 2011

• Zero debt

• Solid growth in each of our three regions

• >50% total revenue from outside UK

• 2,500 employees worldwide

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BSI Standards & Publishing

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Activities • Facilitate standards development through a transparent, balanced consensus-based system• Manage stakeholder representation from industry, government and consumers for

standardization in Europe & internationally• Support government’s commitment with EU for standardization (98/34)

Products and Services• Formal (‘Consensus’) standards• Other content, technical/regulatory/foreign standards etc• Electronic and web-based products• Private (‘Commissioned’) standards service• Events and conferences• International technical assistance projects• BSI’s Subscribing Membership and services• Business information consultancy



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• Total staff 300• Subscribing members c.15,000• Committee members c.10,000• Technical and Sub-committees c.1,200• Current projects c.7,000• Current British Standards c.33,000• Standards published per annum c.2,000• Total ISO/European secretariats held 187


BSI Technical Committees – the players

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BSI Standards & Publishing – stakeholder engagement

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BSI Standards & Publishing – Committee Services

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BS 0 – supporting tool number one

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Technical Committee website on BSI eCommittees platform

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Draft review system

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New proposals and suggestions for new standards

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BSI Technical Committees – natural gas

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GSE/33 Gas infrastructure (CEN/TC 234)

GSE/25 Gas meters (CEN/TC 237)

PTI/15 Analysis of gases (ISO/TC 158)Natural gas (ISO/TC 193)Analysis of natural gas (ISO/TC 193/SC 1)Upstream area (ISO/TC 193/SC 3)Biogas (ISO/TC 255)Petroleum products, lubricants and related products(CEN/TC 19)Project Committee - Natural gas and biomethane for use in transport and biomethane for injection in the natural gas grid – Structure (PC 408)

PTI/2 Petroleum products, lubricants and related products(CEN/TC 19)

PTI/13 Petroleum products, lubricants and related products(CEN/TC 19)


BSI Technical Committees – electricity

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GEL/1 Terminology (IEC/TC 1)

GEL/8 Systems aspects for electrical energy supply (IEC/TC 8)

PEL/11 Overhead lines (IEC/TC 11)

PEL/23 Plugs, sockets and switches (IEC/SC 23B, IEC/SC 23C, IEC/SC 23H)

PEL/57 Power systems management and associated information exchange (IEC/TC 57)

PEL/13 Electrical energy measurement, tariff- and load control (IEC/TC 13)

GEL/82 Solar photovoltaic energy systems (IEC/TC 82)

PEL/88 Wind turbines (IEC/TC 88)


BSI – NSB, Standards & Publishing

The knowledge business stream has 3 interlinked constituent parts:

• The UK NSB, covering all business sectors for national, European and International Standards policy, strategy & development,

• A leading Standards developer of national and international products,• A publishing business centred on Standards.

• The Standards business also manages the Subscribing Membershipas required by the provisions of BSI’s Royal Charter and Bye Laws.


• A prestigious NSB, with• Respected NSB Standards making capability, but

• Document and print centric• Using third party channels,• Committee based, and• Known to a limited few.

• Leading engagement for the BSI Group,• An indispensible business partner supporting innovation & growth,

• A Standards Maker led by core markets (both proprietary & NSB),

• Customer workflow & digital information centric, offering a

• Knowledge management and collaboration tools service direct to customers, and

• Online community based and known to all.

Today, we are Tomorrow we will be

BSI NSB, Standards & Publishing – the journey ahead



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Building an end‐to‐end business model

Engagement

Standardsmaking

Businessstreams

Knowledgesales


Why does BSI engage with UK Government?

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Because standards can support public policy needs:• Trade• Better regulation / self-regulation / co-regulation• Innovation• Health and safety• Promote responsibility from within business community• Promote a new way of thinking / behaving• BSI Royal Charter and MoU: one role of standards is to support HMG policy


What does BSI do to engage with UK Government?

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• Structured and planned AND reactive, ad hoc• “Thought leadership” position• Bilateral meetings• Horizontal actions regarding the use of standardisation to support public policy

• 98/34 European Directive –BSI supports government’s commitment with EU for standardisation


BSI relationship with UK Government

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Our line ministry is Department for Business, Innovation & Skills (BIS)

• Led via BIS’s Innovation Delivery Team• “Taking Standardisation Forward” committee: cross-department/agency interests in standardisation

• Standards Policy & Strategy Committee (SPSC): BSI governance body with BIS representation

• “Alternatives to Regulation” forum of the Better Regulation Executive

• UK innovation infrastructure: BIS focus on BSI with UKAS, metrology, patents/IP, NESTA, Design Council, Technology Strategy Board and Research Councils


How we help organizations...

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Helping organizations perform better and maximize operating efficienciesOur business growth standards can help you achieve:

• More efficient ways of working

• Better cost control

• Faster and more effective implementation

of working practices

Standards are flexible and scalable to your business from SME’s to

multi-nationals

Independent research proves standards get results, driving

revenue up and costs down

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Monitoring what you do+

Identifying ways you can improve

+Involving your employees in

all your processes+

Driving up quality in what you do

=

IT Service Management

PerformancePortfolio

Product Certification

Integrated Management

SystemsCollaborative Relationships

ProjectManagement

Complaints Management Asset

Management

Customer Satisfaction

Quality Management

Organizations workingat maximum efficiency


Helping organizations reduce risk to protect brand reputationBSI’s risk based solutions are designed to

help organizations:

• Mitigate risk

• Improve business resilience

• Meet customer requirements

• Fulfill regulatory and statutory obligations

Our solutions help build stakeholder confidence and create

more resilient organizations so they continue to operate

whatever the incident or crisis

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Balancing risk / opportunities

+Improving post-crisis

recovery time +

Meeting customers expectations

+Adapting to regulations

=

Protecting your reputation


Helping organizations save money, energy and the environmentOur standards can help you by:

• Identifying the business impact on the environment and

community

• Understanding relevant legislation

• Implementing robust

policies to improve resource efficiency

Providing a framework, whatever your size, sector

or location to drive costs down, whilst improving

your reputation and meeting your CSR goals.

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Providing a framework for sustainability

+Delivering environmental

benefits+

Contributing to economic and social development

+Improving resource

efficiency=

Helping you benefit from significant cost savings


What we do...

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Shape

Together with independent experts we shape the standards of excellence across products, processes and business potential

Share

We share our standards in the format you need, from paper to interactive digital content

Embed

Our trainers transfer the knowledge your people need to embed our standards into your organization

Assess

Our assessors understand your business and give you proven ways of measuring excellence, so you can promote it confidently

Support

We support you with the knowledge and tools you need to recognize excellence and continually improve…

BSI helps organizations embed excellence and reap the benefits

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Share EmbedAssess

Support

BSI has over 100 years experience in developing standards together with panels of experts from• Business• Government bodies• Trade associations• Consumer groups

Shape

Shaping standards for the issues of today and tomorrowBSI originated the majority of the most widely used and implemented international standards, including:

• Quality Management (ISO 9001)• Information Security (ISO/IEC 27001) • Health & Safety (OHSAS 18000)• Environment Management (ISO 14001)• Business Continuity (ISO 22301)

We offer an open transparent consensus process for standards making either at national and international level or at the less formal private and industry sponsored level

Over 30,000 current standards in portfolio and over 2,500 published each year

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Why you should trust BSI...

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Some of BSI’s most recognized clients

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