European Works Council in

Lubomír Vinduška, Telefónica Europe EWC (TE EWC)

Telefónica Europe

SINTTAV´s Seminar on EWC Lisbon 25th – 27th February 2011

ColombiaFixed Telephony: 1,624Internet & Data: 535Mobile: 9,720Pay TV: 185

ColombiaFixed Telephony: 1,624Internet & Data: 535Mobile: 9,720Pay TV: 185

Telefónica in the World

MexicoMobile: 18,761Fixed Wireless: 496

MexicoMobile: 18,761Fixed Wireless: 496

VenezuelaMobile: 9,851Fixed Wireless: 1,023Pay TV: 68

VenezuelaMobile: 9,851Fixed Wireless: 1,023Pay TV: 68

Central AmericaFixed Telephony: 451Internet & Data: 11Mobile: 6,167

Central AmericaFixed Telephony: 451Internet & Data: 11Mobile: 6,167

EcuadorMobile Accesses: 4,061Fixed Wireless: 94

EcuadorMobile Accesses: 4,061Fixed Wireless: 94

PeruFixed Telephony: 2,895Internet & Data: 863Mobile: 12,142Pay TV: 711

PeruFixed Telephony: 2,895Internet & Data: 863Mobile: 12,142Pay TV: 711

ChileFixed Telephony: 1,953Internet & Data: 831Mobile: 8,291Pay TV: 324

ChileFixed Telephony: 1,953Internet & Data: 831Mobile: 8,291Pay TV: 324

BrazilFixed Telephony: 11,299Internet & Data: 3,764Mobile: 57,714Pay TV: 466

BrazilFixed Telephony: 11,299Internet & Data: 3,764Mobile: 57,714Pay TV: 466

UruguayMobile: 1,672

UruguayMobile: 1,672

ArgentinaFixed Telephony: 4,621Internet & Data: 1,468Mobile: 16,413

ArgentinaFixed Telephony: 4,621Internet & Data: 1,468Mobile: 16,413

Telefónica in the Europe

SpainFixed Telephony: 13,485Internet & Data: 5,850Mobile: 24,123Pay TV: 773

SpainFixed Telephony: 13,485Internet & Data: 5,850Mobile: 24,123Pay TV: 773

IrelandMobile: 1,716

IrelandMobile: 1,716

United KingdomMobile: 21,957Internet & Data: 664

United KingdomMobile: 21,957Internet & Data: 664

GermanyFixed Telephony: 1,797Internet & Data: 2,851Mobile: 16,628Pay TV: 68

GermanyFixed Telephony: 1,797Internet & Data: 2,851Mobile: 16,628Pay TV: 68

SlovakiaMobile: 781

SlovakiaMobile: 781

Czech RepublicFixed Telephony: 1,686Internet & Data: 887Mobile: 4,856Pay TV: 131

Czech RepublicFixed Telephony: 1,686Internet & Data: 887Mobile: 4,856Pay TV: 131

Telefonica Elementary Figures

270 millions customer accesses260,000 direct employees worldwide present in 25 countries3 regions

Spain, Latin America, Europe4 major brands

270 millions customer accesses260,000 direct employees worldwide present in 25 countries3 regions

Spain, Latin America, Europe4 major brands

SPAIN

CZECH REPUBLIC

GERMANY

SLOVAKIA

UNITED KINGDOM

IRELAND

BRANDS PRESENCE IN EU STATES

Telefónica Brands and Companies in Europe

SPAIN

CZECH REPUBLIC

GERMANY

SLOVAKIA

UNITED KINGDOM

IRELAND

BRANDS PRESENCE IN EU STATES

Telefónica Brands and Companies in Europe

• TE EWC was established in 2004

• Updated contract concluded on23rd September 2009

• 5 member countries –

• 15 seats in total in TE EWC (allowed range is 3 to

30)

incl. 5 seats in Select Commitee

• Seats are assigned to national representatives

according to number of employees in respective

countries;

• 4 years functional period or shorter (according the

national legislation)

• representatives are elected or nominated (according

the national legislation or union rules)

• candidacy repeat is allowed

Telefónica Europe EWC Organisation

5 Select Committee Members – {at present: 2 UK, 2 CZ, 1GER}

(SCM are elected by all EWC members)Telefónica O2 Ireland

1 seatEmployee Council

Telefónica O2 Germany GmbH & Co. OHG

3 seatsEmployee Council, Trade Union

Telefónica O2 Slovakia1 seatEmployee Council

Telefónica O2 Czech Republic

5 seatsTrade Union

Telefónica O2 UK

5 seatsLabour Union

Telefónica Europe EWC Seat Distribution

Steven Roberts (Telefónica O2 UK )Telefónica EWC Chairman & Select Committee Chair

Telefónica O2 Ireland

Marc Poole

Telefónica O2 Germany GmbH & Co. OHG

Kai BaumgaertelJochen Schneider (Select Committee Member)Ulrich Spill

Telefónica O2 Slovakia

Michal Sirný

Telefónica O2 Czech Republic

Pavel Herštík (Select Committee Member)Josef Krčmář Dušan Stareček Jiří TruplLubomír Vinduška (Select Committee Member) Telefónica O2 UK

Frances Burke(TE EWC Secretary & Select Committee Member )Sally CollierAngie PrangellTrevor Sheddon

Telefónica Europe EWC Representatives

Telefónica Europe EWC Recent Activities

• Creation of centralised European HR Services in

Ireland

• Creation of new organisational units (wholesale,

procurement, IT) aimed to provide service to all

member companies

• Shared technology with other telco operators

• Strategic intention to move Network Monitoring

Centres into a single company

• Financial position Telefonica Europe, plc. and the

member companies

• New products and services

• Scope and quality information received from

management

Conclusions – Lessons Learned

Consultations with EWC should occur always in advance.

Straighforward and timely information from management even the unpleasant ones are always appreciated.

What else should have been discussed

Questions and

Anwers

Thank You for the attention.