Evaluating and Selecting the Most Appropriate Continuity Strategy

.

EVALUATING & SELECTING THE MOST APPROPRATE

CONTINUITY STRATEGY FOR YOUR ORGANIZATION

BUSINESS CONTINUITY & DISASTER RECOVERY PLANNING

BENNY D TAYLOR DISASTER RECOVERY INSTITUTE INTERNATIONAL

FEBRUARY 2002

Solutions

That Integrate

People,

Processes,

and

Technology

For The Most

Appropriate

Continuity

Strategy

Solutions

That Integrate

People,

Processes,

and

Technology

For The Most

Appropriate

Continuity

Strategy

2

BC/DR High Availability - The Cost of Doing Strategy Business in the e-World

The Stakes Are Greater AndThe Vulnerabilities are Accentuated, Serious, and Real

Technology is

the Business.

Exposure to

Slowdowns or

Interruptions Is

Directly

Related to The

Level of

Dependence on

Technology

Technology is

the Business.

Exposure to

Slowdowns or

Interruptions Is

Directly

Related to The

Level of

Dependence on

Technology

1 Technology Is Woven Into the Operating Fabric of The Enterprise

2 Globalization Eliminates Inherent Time Zone Differences

3 Explosive Growth in Internet and Intranet Computing Has Increased Demand for Continuous Operations

Co

st $

$ $$

Minutes Hours Days Weeks

Days

Risk

Hours

3

BC/DR The Dynamics of High AvailabilityStrategy

The Threat Of

Lost Economic

Viability Will

Drive High

Availability

The Threat Of

Lost Economic

Viability Will

Drive High

Availability

Full Recovery

& Roll Forward

ManualAutomated,

Integrated

Long-Term Short-Term

Shared Dedicated

Degraded

Performance

Time of

Last BackupPoint of

Disaster

Restartable

Lengthy Fast

Duration

Data Base Image

Environment

Data Currency

Service Level

Response

Equivalent

Restoration Time

Co

nve

nti

on

al R

eco

very

Co

nve

nti

on

al R

eco

very

Hig

h A

vailability

Hig

h A

vailability

Cost

ContainmentIncreased

RevenueROI

4

GAPIntegrity

Fault Avoidance

Rapid Recovery

High Availability

Continuous Operations

BC/DR Availability Strategy Continuum

Performance

Continuous Service

Minimizing Downtime Resulting From Unscheduled Outages

Data Integrity in the Event of Unscheduled Outage

User Perception of Downtime. Unacceptable Performance

Predicting & Correcting Faults Before They Impact Application Availability

Access to Applications & Data During Scheduled Time

Access to Applications & Data During Scheduled Outages

High Availability & Continuous Business Operations

Technology

is Vital to the

Solution

Technology

is Vital to the

Solution

5

BC/DR Serious Financial Impact InStrategy Mission Critical Environments

Manual

Workarounds

Are No Longer

Practical or

Available

Manual

Workarounds

Are No Longer

Practical or

Available

High Availability Cannot Be Acquired Out-Of-The-Box; It Is Built Into the Architecture and Preserved by Effective Processes

Lost Revenue• Direct Loss

• Compensatory Payments

• Lost Future Revenues

• Investment Loss

Productivity Loss• Number of Fully Burdened

Employee impacted

Damaged Reputation • Customer, Suppliers,

Partners, Banks, Financial Markets

• Credit Ratings

Delayed Collections• Billing Losses

• Missed Discounts

Extra Expense• Cost to Recover

• Overtime Expense

• Increased Fraud Risk

• Increased Error Rate

• Travel Expenses

• Temporary Employees

Penalties • Contractual

• Regulatory

• Legal

6

Construction, Environmental, Electro-Mechanical, Utilities,

Servers, Storage Devices, Routers, Switches

Operating Systems, Network Protocols

Operations Automation, Logical Security, Middleware, Database

Change, Problem, and Configuration Management,

SDLC, Data Structures, Naming Conventions, Quality Standards

Strategic Planning, Architecture Definition, Planning & Control

Continuous

Service

Facilities

Hardware

Systems Software

Support Systems

Business

Applications

Management Practices

BC/DR Availability Solutions Are Strategy Comprehensive

The

Continuous

Service Stack

is

Interconnected

The

Continuous

Service Stack

is

Interconnected

Each Layer in the Stack Must Be Sound

Providing A Stable Foundation For The Adjoining Layers

7

BC/DR ImplementationStrategy Rewards

• Increased Productivity

• Substantial Cost Savings

• Increased Customer Demand

• Improved Service

• Increased Revenue

• Improved Collections

• Improved Compliance

• Higher Morale

The Benefits

of Higher

Availability

The Benefits

of Higher

Availability