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Introductions
What do you know about communities of practice?
What would you like to learn about communities of practice today?
In this workshop, we ask…
What is a community of practice (CoP)? How do we create/sustain a CoP? What are the goals of CoPs? Why evaluate the work of a CoP? How might we evaluate the work of a CoP?
What is a community of practice?
A definition
“A community of practice (CoP) is a group of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly”
Etienne Wenger
Basic ideas
Learning is social Knowledge and activity are strongly
connected Growth is nurtured and promoted Knowledge in practice can be created and
managed
Elements of a CoP
Subject (Domain)• Shared interest and competence
People (Community)• Ongoing interaction as the route to learning
Action (Practice)• A shared set of resources developed through
sustained relationships
An example: Triple P CoP Subject
• Evaluation of Triple P programs in Ontario People
• Service providers in charge of evaluating Triple P programs
Action• An online portal for developing an evaluation
framework• E-discussions and teleconferences• Common measures
CoP ≠ collaboration
Collaborations Relationships are often
time-limited Goals are concrete
tasks determined by the group
Communities of Practice Relationships are
longer term, ongoing Goals are to produce
knowledge and shift practice
How do we create and sustain a CoP? Identify the area of interest Invite different perspectives Invite different levels of participation Focus on shared values and shared goals Ensure both familiarity and excitement Work towards evaluation Look for ways to sustain and enhance the
CoP identity
Capturing CoPsCOMMUNITY OF PRACTICE INVENTORY FORM
ORGANIZATION: __________________________DEPARTMENT OR UNIT: ____________________DATE: ____________________________________
Name CoP Name Purpose Length of time CoP has existed
Formally recognized?
Frequency and type of meetings
1.
2.
3.
4.
Continued…
In small groups…
Identify one CoP you are involved in and ask yourselves:
What is the subject/domain? Who is involved? What are the CoP’s activities? What are the CoP’s goals?
What do we want to know?
ProcessHow the CoP works
Impact/OutcomeWhat changes are produced
by the CoP
Measuring processes
How do groups develop?
Assemble & Form
Norm & Perform
Adjourn & Transform
Storm & Order
How do groups work together?
Awareness
Communication
Coordination
Collaboration
Source: Browne et al., 2004 on Human Services Integration Measure.
In small groups…
How is it developing?• Forming, storming, norming,
transforming How is it working?
• Awareness, communicating, coordinating, collaborating
Describe the processes in your CoP:
What about outcomes?System
Profession
Individual Practice
OrganizationWork of CoP(Process)
Impact on Client/Family
(Outcomes)
Source: Sylvestre & Bendell, 2008 (University of Ottawa)
In small groups…
Describe the outcomes your CoP might produce at different levels:• System• Organization• Profession• Individual practice
How might you measure these?
What will you do with what you know?
Who will you talk to? What decisions need to be made? What actions need to be taken? How will the actions be evaluated?
Questions?
Dr. Purnima Sundar
Research and Knowledge Exchange Consultant
613.737.7600 Ext. 3485
www.onthepoint.ca