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Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

Date post: 26-Jun-2015
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Brian Avery presented this to Meeting Professionals International (MPI) Southeast Conference in 2013. The target audience was meeting/event planners and venue operators. The presentation explored example hazards, current plans, and the requirements to identify hazards and mitigate them through well-developed plans based on existing regulations, standards, and industry practices.
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Your Defensive Tactic! Brian Avery
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Page 1: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

Your Defensive Tactic!Brian Avery

Page 2: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

Brian D. Avery

• 20+ years industry experience

• Instructor at UCF’s Rosen College

• PhD Student

• Staffing Provider

• Expert Witness

Page 3: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense
Page 4: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

???What’s Your Plan?

Page 5: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

The purpose and role of the meeting/eventWhy

Who The audience and stakeholders

Where Location and available space

What The resources available and desired outcomes

When The date and duration

5 Elements of Meeting Planning

Page 6: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

SR K

O

B

I

M

E

A recognized international framework addressing the knowledge and skills essential to create, develop and deliver an event.

Event management is made up of five areas of management: Design, Administration, Marketing, Operations and Risk.

The process includes assessment (identification and analysis), selection (goal-oriented), monitoring (progress and status), communication (acquisition and distribution) and documentation (data and evidence).

Page 7: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

What cold possibly go wrong?• Sale and/or consumption of alcohol• Poor communication system?• Children attending?• Inexperienced security?• Poor signs (exits, etc)?• Slippery surfaces?• Weather conditions?• Exposure to theft of property?• Fireworks?• Hazardous event activities?• Behavior of performers?• Event cancellation or performer no-show?• Inexperienced organizers?• Use of locations not designed for events?• Over capacity crowds?• No permitting?

• Falling objects?• Use of animals?• No parking lot security?• The use volunteers?• International attendance?• No evacuation plan?• Poor perimeter fencing?• Admitting weapons or menacing objects?• Long lines and waits?• Poor ventilation?• Slow emergency response?• One-of-a-kind and first-time events?• Use of contractors…• Loaned or rented equipment? • Sale of product? • No Insurance coverage?

Page 8: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

Things can and DO go wrong…

Page 9: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

???Do We Have Standards?

Page 10: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

We Have Standards!

NFPA 101 NFPA 102 NFPA 730

ASTM: Surfaces Hospitality Law ServSafe

Event Risk Mgmt Recreation Risk Art of the Event

Page 11: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

Emergency Training Insurance

Contracts

Security

Safety

5 elements of risk planning…

Reactive response

Proactive measure

Protects parties in the event of

a loss

Agreements Between parties

Observe & report

Page 12: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

Embrace The Risk!

Page 13: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

Insurance Coverage, Oh My!

• Adverse publicity • Advertisers liability

(slander, copyright infringement, piracy)

• Animal mortality • Broadcasters liability • Business interruption • Earthquake • EMT

• Fidelity bonds• Host liquor • Non-appearance • Prize indemnity• Property • Sprinkler leakage • Food borne • Abuse and

molestation • Alien abduction?

Page 14: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

ActivitiesKnow your limits,

we ALL have them!

Avoid These 5 Trends…

Site SelectionPurpose

vs. Non-purpose built

PlanningLast minute

changes… that go unchecked

SupervisionDo they need a

babysitter?

CommunicationWhat do they know?

Page 15: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

5432

Your 5 Steps to Success

1

Carry out your plan*

Address your findings with a plan

Research if unfamiliar

Analyze each situation

Integrate all policies and practices

Page 16: Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense

Thank You!


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