Evolution to Wellbeing - NHRMA Conference · Wellbeing & Engagement Assess your unique culture,...

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Evolution to Wellbeing: Graduating from Traditional Wellness to Viewing

Employee Wellbeing as an Organizational Solution

Rebecca Kruske | September 2018

NHRMA


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• I grew up in a little town, with one stop sign-

in San Diego County!

• I’ve learned to never say, “I’ll never…”

• Since Jan. 2018 I’ve taken over 100 flights!

About me…


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The reasons employers are investing in wellbeing are shifting…

1. Reducing healthcare costs (60%)

2. Creating a desirable culture (43%)

3. Improving employee experience and satisfaction (37%)

62

41

34

60

4337

2016 2017

Cost Culture Experience

Increasing awareness of the

importance of culture and employee

experience on organizational

objectives

Start with Why


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JOBLESS CLAIMSLowest in 45 years

1 The Washington Post, “U.S. economy added 103,000 jobs in March; unemployment rate stays at 4.1 percent,” April 2018

2 New Hampshire Union Leader, “Jobless claims dip to more than 45-year low,” March 2018

4.1%UNEMPLOYMENT

Major trends contributing to a labor

market shift


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Times are changing….

Financial advisor sessions (61%)

Employee discounts (67%)

Employee recognition (81%)

Training & development (68%)

Volunteer opportunities (82%)


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Total Wellbeing


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Everything is connected

More employers are recognizing that employees’ physical and

emotional wellbeing affects job performance.

1 Arthur J. Gallagher & Co., “Benefits Strategy & Benchmarking Survey — Executive Summary,” 2017


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LONG HOURS JOB INSECURITYINJUSTICE/

FAIRNESS

WORK/FAMILY

CONFLICT

Blood

PressureStress Migraines

Sleep

Disorders

Obesity

Risk

Heart AttackBlood

Pressure

Sickness

related absence

DiabetesOpinion

of HealthBurn Out

Risk

Heart Attack

Injury DepressionOpinion

of health

Engagement Derailers & Health Risks


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What We’re Aspiring To….

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Engaged, thriving

employees are more

likely to…

The opportunity…

• Be agile and resilient

• Volunteer their time

• Recover quicker

• Report excellent performance

• Stay with their employer

• Have fewer health problems & lower health costs

• Participate in workplace wellness efforts

Simultaneously address wellbeing & engagement to

build a culture that supports the behaviors leading to

a healthy and engaged workforce and supports your

employer value proposition.

The Impact: Wellbeing & Employee

Engagement are Strongly Linked


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Applying 3 C’s across

key career dimensions

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Something is missing…


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• Use purposeful, trained attention to decrease

the negative thoughts in your mind and bring

greater focus on the most meaningful aspect of

an experience. (Mayo Clinic 7/4/14)

Resilience:toughness; the capacity to recover quickly from

difficulties


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Perception is everything!

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Creating a resilient workplace

Individual resilience builds organizational resilience.

2 American Heart Association, “Resilience in the Workplace: An Evidence Review and Implications for Practice,” October 2017

RESILIENCE

Stress

Job satisfaction

Work happiness

Organizational commitment

Employee engagement

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Managerial influence

5 Cable News Network, “A bad work environment can be bad for your health,” August 2017

Culture Breakers

• No development plan

for managers

• Stressful working

conditions

• Negative work

environment

• Poor health

outcomes

• Being closed to

feedback

Culture Makers

• Allow employees to

have a voice

• Define clear

performance goals

• Give timely and

constructive feedback

• Communicate in a way

that fosters trust and

confidence

• Offer support in

developing a career path

Workforce managers can make or break workplace culture.


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• Caring and supportive relationships within and outside the family

• Role models - encouragement & reassurance

• Capacity to make realistic plans & carry them out

• Positive view of self & confidence in strengths/abilities

• Communication skills & problem solving

• The capacity to manage strong feelings and impulses

Source: American Psychological Association (2018)

Factors in resilience


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✓ Start with leading by example and build your own personal

resilience… remember positivity counts!

6 ways to build resilience

Sources: American Psychological Association (2018) and UC Berkley, Greater Good Science Center (2016)


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✓ Identify your sense of purpose and have team members find meaning in

what they do




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✓ Accept change in inevitable




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✓ Foster an environment that encourages social dynamics- build a

workplace support network




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✓ Encourage problem-solving skills and case scenarios




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• Expect team members to be flexible and adaptable and hold them to it.



Thoughts

Feelings

Disposition

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Tying it together….


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Everything is connected!


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Wellbeing & Engagement

Assess your unique culture, strategic business model and

organizational objectives

Understand your workforce and talent strategy to develop

initiatives that are relevant by career stage and support

destination employer efforts

Identify prevailing population health risks through analyzing

biometric, claims, and utilization data in conjunction with

employee focus group/survey information to assess readiness

to change.

Build a long-range philosophic vision focused on total

wellbeing and engagement that enhances culture and improves

You need to understanding your organization’s culture

through a broad integrated approach!


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Customizing Your Plan

A wellbeing assessment should provide useful insights.

• Understand the needs and wants of employees

• Identify any silos to dismantle

• Determine the value of currently offered resources

1. Do they support and foster both organization and employee wellbeing?

2. Do they include support for all areas of wellbeing?

3. Do they especially support the areas of wellbeing that matter most to your employees?

4. Did you ask your employees which areas of wellbeing matter most?

5. Are you being fiscally responsibility in selecting the programs/ resources that will make

the greatest impact?


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Resources

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Thank you!

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