Exam Integrity. Candidate Satisfaction: The ins and outs of online proctoring

Copyright © 1995-2016 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Exam Integrity. Candidate Satisfaction.The ins and outs of online proctoring

Copyright © 1995-2016 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark.All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Take a proctored certification exam in the comfort of home or office?

Schedule and start taking an exam in as little as 15 minutes?

Avoid travel costs, time and extra hours away from work or family on their exam day?

What if your candidates could…

Slide 2


Online Proctoring enables candidates to take an online exam under the watchful eye of an independent proctor virtually anywhere using their own computer.

Slide 3


Agenda

Slide 4

1. How does it work?

2. Candidate journey

3. Benefits, advantages and disadvantages

4. How secure is Online Proctoring?

5. What to prepare if you’re planning Online Proctoring


Secure. Convenient. Cost Effective.

Slide 5

LEARN MORE ABOUT ONLINE PROCTORING

http://link.questionmark.com/OnlineProctoringSlideshare




How does it work?

Slide 6


How does it work for the candidate?

Slide 7

4Candidate login

and system-check

5Verification of

candidate ID and work space

6Candidate

takesexam

Initiates proctored

session

Exam released to candidate

1Installation of

secure browser

2Preliminary

system-check

3Candidate

schedules exam

Pre exam day…

Exam day…


Candidate journey

Slide 8

Copyright © 1995-2016 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark.All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.Slide 9

Candidate profileCandidate profile


Scheduling of exam appointment

Scheduling of exam appointment


Exam catalogue listing with attempts

remaining

Exam catalogue listing with attempts

remaining


E-Mail Confirmation

Slide 12


Start exam link only enabled at time of

appointment

List of upcoming appointments


Start exam link starts Questionmark Secure


System Check – Feature Requirements

System Check: Feature Requirements


Connect with Proctor

Slide 16


Proctor Protocol

Slide 17

1Candidate

Authentication

4Exam unlocked

to candidate

2Environment

Check

3Communication

of rules

a. Check photo ID

b. Take picture of gov. issued photo ID

a. Candidate pans room with camera

b. Candidate uses reflective surface to show desktop & keyboard

a. Proctor informs candidate of what’s allowed and what’s prohibited

a. Proctor does not unlock exam until three prior steps completed


On-screen feedback is configured in the exam

Exam Sponsor can show A message explaining when / how results are obtained

A message including the outcome achieved, such as pass or fail

A message including the score achieved

There is no requirement to show outcome or score at the end of the assessment

Score Reporting

Slide 18


Candidate Exits ExamQuestionmark Secure Closes

Slide 19


Real-time Exam Controls

1

2

3

4

Slide 20


“In-Exam” Controls

Slide 21

Candidate status

indicator

Pause, Resume, Add timeTerminate

exam

Amber: warning, no action required• Can briefly go amber during block transitions and on

final submit

Candidate has exited the exam• by quitting Questionmark SecureExam has failed on submit• Either final submit or end of block



ICE Research & Development Committee “Remote Proctoring Test Delivery: A report on options and

considerations” (2015)

Questionmark product page https://www.questionmark.com/content/online-proctoring-service

Questionmark standard Online Proctoring Service Specification www.questionmark.com/go/us-od-opss

Cheating, Reactions, and Performance in Remotely Proctored Testing: An Exploratory Experimental Study Karim, Kaminsky & Behrend, Journal of Business & Psychology 2014

Further resources

Slide 23

https://www.questionmark.com/content/online-proctoring-service

http://www.questionmark.com/go/us-od-opss


Keep in Touch!

Slide 24


blog.questionmark.com

twitter.com/questionmark

linkedin.com Look for Questionmark under “Groups” and join

youtube.com/questionmarkvideo

facebook.com Become a “fan” for news, updates and more


Date post:	25-Jan-2017
Category:	Technology
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Exam Integrity. Candidate Satisfaction: The ins and outs of online proctoring

Technology