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EXCELÊNCIA TECNOLOGIA DIFFERENTIATED TECHNOLOGICAL SOLUTIONS FOR YOUR COMPANY, OFFICE OR RESIDENCE differentiated technical services with a level that you never saw
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EXCELÊNCIA TECNOLOGIADIFFERENTIATED TECHNOLOGICAL SOLUTIONSFOR YOUR COMPANY, OFFICE OR RESIDENCE
differentiated technical serviceswith a level that you never saw
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
No matter if your Company is Micro, Small or Medium sized, or if you are a Freelancer, we offer the Best Attendance, with Excellence and Quality, Always.
To the Micro, Small and Medium sized Companies (SMB), and to the Freelancers, we offer Management and Support Services, as well as IT (Information Technology) Solutions, with Excellence and Quality.
From now on, you Company or Office will have a “single point of contact” that is going to solve all subjects about Technology, that is EXCELÊNCIA TECNOLOGIA.
Micro, Small & Medium sized Companies (SMB)Freelancers
To Residential Customers of All Ages and to the Expats Families and Professionals, we offer the Best Technical Assistance Service in Information Technology subjects, Differentiated and with Premium Quality, at their Residences and Offices.
Do not speak Portuguese fluently? Don’t worry, we can support you without problem because we speak English y también hablamos Español.
And, as we also care about your security, we can show criminal records certificates of all our analysts.
Residential Customers of all AgesExpats Families and Professionals
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
SOLUTIONS
BUSINESS SITES & E-MAIL HOSTING (WITH YOUR BUSINESS
NAME)
XML FILES OF NFe
MANAGEMENT SYSTEM
COMPANY MANAGEMENT SYSTEM (ERP)
OUTSOURCING OF
PRINTING SERVICES
HIGH AVAILABILITY
ON-LINE BACKUP
SUPPORT SERVICES
END USER & IT TEAMS
SUPPORT
PCs & NOTEBOOKs MAINTENANC
E
DATA & TELEPHONY NETWORKS
MAINTENANCE
SERVERS & STORAGES
MANAGEMENT
BUSINESS SITES & BLOGS
AND E-COMMERCE
SITES START-UP & MAINTENANCE
DATABASES MAINTENANCE
MGMT SERVICES
ON-DEMAND IT
MANAGEMENT
BACKUP & RESTORE
IT COSTS REDUCTION
PROCESSES MAPPING &
DEVELOPMENT
SOFTWARE LICENSES CONTROL
IT SECURITY &
GOVERNANCE
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
SERVERS & STORAGE• Installation, Configuration, Maintenance, Troubleshooting
and Errors Correction on: • File Servers, • E-mail, Web and Proxy Servers• Applications and Databases Servers
• Detailed servers inventory• Servers Consolidation and Virtualization• Cloud computing Migration Viability Analysis • Business Files and Documents on-site, off-site and on-line
(USA, Europe or Asia) storage• Fibre Optic and iSCSI storages configuration and
maintenance• Specialized hosting for e-mail, web applications, blogs
and sites serversEND USERS AND IT TEAMS SUPPORT• Local and Remote Support to Administrative and VIP
Users• Senior Support (severe and extremely complex problems)
for IT Teams• Performance Analysis and Problems Detection in
Databases Servers• Smartphone Users Support• Monthly Support Contract• On-Demand Support• Emergency Support
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
DATA NETWORKS AND TELEPHONY• Installation, Configuration and Maintenance of:• ADSL Speedy, Virtua, etc. • Embratel, Telefônica, etc. Internet & Data Networks
• PABXs, Switchs and Racks Installation, Configuration and Maintenance
• Cat 5e, Cat 6 and Fiber Optic cabling Installation• Wired and Secure Wireless Networks for offices and
warehouses Installation and Configuration• Inventory of network equipments, telephone extensions
and data ports• Telephony and Data networks contracts managementDATABASES• Oracle and MS SQL Databases Installation and
Configuration• Performance and Errors Troubleshooting• Databases backup & recovery policies
PCs and NOTEBOOKs/LAPTOPs• Installation, Configuration, Maintenance and Errors
Correction in PCs and Notebooks/Laptops• PCs and Notebooks/Laptops Inventory
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
BUSINESS SITES & BLOGS• Business Sites and Blogs Creation and Maintenance• Free Themes or we can Develop an Specific Theme on-
demand• Business Sites and Blogs integration with Social Networks
(Twitter, Facebook, Orkut, etc.)• Blog and Site Search Engines Optimization – SEO (Google,
Yahoo, Bing, etc.)• Send and Monitor e-mail Marketing Campaigns• Specialized Hosting for services such e-mail, web
applications, blogs and corporate sites
E-COMMERCE SITES• Professional e-commerce site Installation and
Maintenance• Integration of e-commerce sites with Social Networks,
such Facebook, Twitter and Orkut, among others• Business Plan elaboration for selling using e-commerce• Specialized Consultancy about Competitors, Market-
share, Pricing, etc.• Specialized Hosting for e-commerce sites
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
ON-DEMAND IT MANAGEMENT• Senior Management of the IT Department, Hiring &
Negotiation with Providers , Assistance to the Directory and Presidence, as well as On-Demand Executive Consultancy on IT decision taking
• Strategic Planning, IT Investments Direction, Restructuring, Remodeling and Integration of the IT Department, as well as IT Projects Management
• Management of Offices MoveCOSTS REDUCTION• Analysis and Evaluation of the Costs related with Fixed &
Mobile Telephony, Internet Services, Printing Services, IT Providers Contracting, Equipments Acquisitions, Equipments Repairing, and Systems Buying & Developing
• Outsourcing of Printing Services• Servers, PABX and Networks Administration
PROCESSES• Development of Responsibility & IT Resources Usage
Terms for Employees• Elaboration, Evaluation and Audit of IT Department
Processes• Elaboration, Execution and Audit of IT processes in order
to meet ISO requirements
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
IT SECURITY AND GOVERNANCE• Installation, Configuration and Maintenance of:• Checkpoint and Linux firewalls• Employees Control Systems• Biometric (fingerprint) and Proximity (RFID) Access
Control Systems• Users Monitoring (internet access, e-mail, MSN, etc) in
order to improve the performance• Reporting of wrong use of IT resources, as well as
Activities considered as commercial spying (Documents, Customers Files and General Information Leek)BACKUP & RESTORE
• Creation, Execution & Maintenance of on-site & off-site Backup Policies
• Analysis & Improvement of existing Backup and Restore Policies
• Practical Real tests of existing/proposed Backup & Restore Policies
• Off-shore and on-line backup-service with low cost• In-country & off-site backup service• NFe and HR files backup as long as required by the local
laws
LICENSES CONTROL• Software Inventory Report (Licenses in use vs. Acquired
Licenses)• Suggestion of the better way to buy licenses, following the
requirements of each of the manufacturer (brand)• Adequacy plan to attend the local law
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
•Introduce your company with professionalism. Never more use generic e-mails like @uol.com.br, @bol.com.br, @hotmail.com, @yahoo.com, @ig.com.br, @gmail.com and so many others that don’t reassure your Customers
•Top Quality. Don’t miss e-mails anymore, neither permit that your site be “off-line” (unavailable)
Business Sites & e-mail
hosting (with your business
name)
•Company Management System, designed specifically for the Brazilian complex fiscal reality and modular, for all companies sizes
Company Management
Systems (ERP)
•Storage of XML files, generated by NFe systems and Look for information at any time, in a very simple way
XML files of NFe
Management System
•Costs Reduction on B&W and Color Laser prints as well as on Thermal Tags prints
Outsourcing of Printing Services
•Documents and pictures backup, without storage limit
•Your files and your history, safe with our backup solution
•The best price and you can also store your files in high availability servers outside Brazil
High Availability
On-Line Backup
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
FOR BUSINESS
• Without storage limit• File size, virtually, without limit (5TB)• Several versions of modified files• Durability of 99.999999999% (0,0001
lost files by 10 million years)• All data is encrypted and nobody that
have not the password can read the files• Our team will manage and monitor your
backups, in order to avoid errors and solve eventual issues
• Store NFe, Fiscal and HR files with full security and as long as the legislation require
• Never mind about any unexpected problem that could happen with the computers, servers, CDs, DVDs or wherever you backup your files
• Protect all your business files that you consider important
• Store all your backups, securely, in storages and servers outside Brazil
FOR RESIDENCES
• Without storage limit• We will install an special
application and configure all folders and files that you desire to protect
• We are going to verify if the backup process was done without any problem
• Protect pictures and videos of your trips and vacations, anniversaries and birthdays, wedding, honeymoon and all other family events
• Backup with full security all university, school and hobby documents
• Protect all files you want
ON-LINE BACKUP System with storage in Datacenters and Servers localized in USA, Europe and Asia (where
our Customer wants)
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
Did you thought that your Office, Company or Residence can suffer an accident or theft?Computers, CDs, DVDs, Pen-Drives and Back-up Tapes can be lost…
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
What are you going to do with the lost files, pictures and documents?Did you realize that your life history and your company’s can be lost?
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
Ever wondered if you lost ALL files and documents of your Company?How are you going to recover them?
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
PARTNERS
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
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Our Company
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CUSTOMERS
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
MANAGEMENT OF THE IT DEPARTMENT• Professionals with more than 20 years of international experience in IT,
driving Infrastructure, Front-Office and Back-Office Systems' Teams, Managing Servers Installation, Migration and Virtualization Projects, Offices Installation and Migration Projects, Systems Implantation and Stabilization, Service Level Improvement, Costs Reduction, Implantation and Concientization about Information Security and Business Continuity Plans & Policies, as well as Leading IT ISO Certification Processes and Aligning the IT department to the business needs.SERVERS & COMPUTERS
•Professionals with more than 17 years of experience, administering Servers and PCs at big companies like DHL, MAERSK SEALAND, MOTOROLA, VISANET, PÃO DE AÇUCAR, CREDICARD e CEVA LOGISTICS•Desktops virtualization using TERMINAL SERVERS and CITRIX, and Servers virtualization using VMWARE technology in Blades environment, using HP Storage (Fiber Optic) and Hitachi HDS (iSCSI)•Servers migration from Windows Server 2000 to 2003. Active Directory planning and design in order to implement large scale implantation with centralized and/or decentralized servers•E-mail servers (Microsoft Exchange, Lotus Notes and other small and midrange ones) Installation, Maintenance and MigrationDATABASES• Professionals with more than 6 years of senior experience Installing,
Supporting and doing Troubleshooting in Oracle, DB2 and MS SQL databases at companies like NALCO, CHUBB SEGUROS, VIVO, CEVA LOGISTICS e BANCO JP MORGAN CHASE
• Oracle official trainings
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
SECURITY & GOVERNANCE
• Professionals with more than 25 years of experience Implanting, Managing and Migrating WANs and LANs in international companies
• Implanting and Maintaining PABX and Telephone, VoIP and Internet networks
• Data networks (WAN) providers migration in big companies with offices in more than 100 locations in Brazil and other countries
• Cabling and secure wireless networks projects execution• LANs and WANs Troubleshooting
TELECOMMUNICATIONS
• Professionals with more than 10 years of experience implanting Information Security & Governance policies and procedures in local and multinational companies of different sizes
• Planning and Implanting Information Security policies, based on the ISO 17799, using GPO/AD for desktops and servers
• Definition and Control of Backup & Restore policies• Physical and logical security in Datacenters and Networks, implementing:
Antivirus, URL filters, Firewalls, Proxies and Users Accesses and Activities Monitors
• Evaluation and Changes recommendation in the IT Department for ISO certifications
• Access control systems and Employees control systems using biometry and/or RFID cards
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
Online-Backup
Partners
Customers
Experience
Our Company
How to hire us
Contact
1995We started
operations in Argentina, providing Information Technology consultancy for Remos Mejía Hospital, for Clinics and for a huge electronics Retail chain’s Customers. We also provide technical assistance to Residences
1997 In Argentina
we provided Information Technology services for a Multimodal Transportation company.We managed and then moved their Offices, Networks and Datacenters to a new location, we also updated the IT equipments of a Port Terminal.Provided Desktops & Servers Support to the users at Buenos Aires office and other provinces, as well as to other offices spread in Latin America
2000 In Brazil we
provided Executive Information Technology Consultancy for an Internet company that later was a reference in B2B and B2C e-health solutions.We started their offices and the datacenter up in São Paulo, implanted VoIP telephony, build off-shore Disaster Recovery Plans (DRP) policies and managed IT and Business projects.At this moment Excelência Tecnologia born (at that point with another name)
2003We provided
Executive Information Technology Consultancy for a transportation multination company, where we were responsible for creating a shared service center, improving the infrastructure of the offices, warehouses and datacenters, implanting governance and information security, recertifying the ISO 9001:2000, communications and printing services costs reduction
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
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2006 One of our
executives was hired by a multinational logistics company to manage and align the Information Technology department with the business, Stabilize systems, Update the technological equipments at the offices, warehouses, and datacenters, Implant security and governance policies, Recertify the ISO 9001:2000, implant new systems within many departments, as well as to Virtualize servers in order to reduce CO2 emissions and waste of electricity. He also optimized costs with data networks, internet links, fixed & mobile telephony and printing services
2009 We were involved in
a new challenge and finished the development of an e-commerce site that sells luxury accessories for pets: www.qualityforpets.com.br and we also created insertion and visibility actions in Facebook, Orkut and Twitter.Later, two additional e-commerce sites were created by our company. These ones sell accessories for young consumers that look different and ecological products: www.dynomighty.com.br and www.coolandeco.com, also developing action in the social medias (Facebook, Orkut, Twitter, Digg among others)
2010 We realized that
the Information Technology companies that already were in the market, did were not providing services with the Excellence and Quality that the Micro, Small and Medium sized companies should receive to grow solidly.With that in mind, we created a collection of services and solutions to attend Micro, Small and Medium Companies (SMB), Freelancers, entrepreneurs’ Residences and Offices, as well all the Customers that look for IT differentiated companies with top quality services
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
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OUR CUSTOMERS
MISSION•The mission of Excelência Tecnologia is to offer to our Entrepreneurial Customers (SMB), that do not have an in home IT team or if it is a small or not professional one, Information Technology services, with Excellence and Quality above the market, making possible their growing supported on a solid technological base with fair costs•That our Residential Customers get Differentiated technical services, with Superior Quality, without any concern about who they receive in their homes•Always act with honesty and integrity, following the current legislation
VISION•The vision of Excelência Tecnologia is to be one of the best companies providing Differentiated and Executive Information Technology services, and to be a reference for the Micro, Small and Medium sized Companies (SMB), for Freelancers, as well as for the most demanding Customers
VALUES•Excellence•Quality•Confidentiality•Sustainability•Social Responsibility•Ethic•Transparency•Honesty•Competence•Focus on Results•Total Guarantee•Innovation
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
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HOW TO HIRE US On-call Attendance
On Business Hours Off Business Hours, Holidays and Weekends 24x7 Emergency Services
On Demand, Pre Contracted Hours or per Project Support
Per Hour or per Project Management Services
Solutions Monthly Payment or Per Utilization Solutions Acquisition On-Line Backup Solution, per Amount of
Data Payment with Bank Transfer or Credit Card
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
Services
Solutions
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Enrique SchamannPartner DirectorMobile: +55 (11) 9296-7400Desk: +55 (11) [email protected]
Contact me in:
Contact Information
EXCELÊNCIA TECNOLOGIAdifferentiated technological solutionsfor your company, office or residence
