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Exceptional Leaders Playbook Tracy Spears
FounderExceptional Leaders Lab
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Tracy SpearsCo‐Founder
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Leadership Blogs!
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CharacterSoft Skills
CompetenceHard Skills
The Sticky Note
Exercise
The Ten Ten Leadership Competencies
“Why do people do what they do???”The Top Ten Leadership CompetenciesWhen 195 global leaders were asked to rank 74 qualities, these rose to the top
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You!
I would rate my current effectiveness as a leader as…
Poor Average Excellent
I consider myself to be more…
Introverted Extroverted
When it comes to change,I’m all about…
Intuition &
Instincts
CarefulConsideration
CollectiveAction
IndividualVision
My top three leadership strengths are:
1. _____________________________2. _____________________________3. _____________________________
My top three leadership weaknesses are:
1. ______________________________2. ______________________________3. ______________________________
I have developed my current
Leadership skill set through…
On the JobExperience
DeliberateStudy
PeopleSkills
I am better with…
TechnicalSkills
YourBaseball
Card
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Your Personal Brand =
o Your Reputation X Everyone Who Knows You
o What People Expect From You
o All of the Impressions You Make on Others
Whatis our
opinion?
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What Influences Your Personal Brand?
The way you sound, the way you look, the clothes you wear, your haircut, your friends, your family, your name, your Facebook page, your job title, your education, your LinkedIn profile, your opinions, your experiences, your biases, yourinterests, your political beliefs, your tweets, your tattoos,
E V E R Y T H I N Gyour home town, your car, your priorities, your social network posts, your race, your taste in music, your age, your vocabulary, your confidence, your anxiety, your friends, your religion, your hobbies, your fitness, your attitude, your introversion or extroversion, your accent or dialect, your opinions, where you work…
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Bad News:You don’t
get to choose to have aPersonal Brand
(you have one)
Good News:You can positivelyInfluence
your Personal Brand in
many ways
Some bad news & some good news…
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Progressive Leaders understand the Importance of their Personal Brand
‐It is their responsibility‐It is always changing‐Let’s think about some personal brands…
So what are you known for?
Shake It!
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Bottom Line:
Your professional upside is increased when you know how to actively manage and develop your personal brand
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IdentifyYour
Strengths
LimitYour
Limitations
IdentifyYourPBU*
Develop YourPBB*
Start Acting Like the Person
You Want To Be
DiscoverYour
Differentiators
The Six Crucial Steps to Successful Personal Branding
*Personal Brand Upside*Personal Brand Blueprint
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Identify Your Strengths• What are you great at? • What is your wild card?
Limit Your Limitations• Look at your baseball card• Be absolutely objective• What are you faking?
Discover Your Differentiators• Think about what makes you original & unique• Personal Branding means being more “You”
more of the time
Develop Your Personal Branding Blueprint• How would you really like to be known? • How would you benefit from these changes?
Start Acting Like the Person You Want To Be• What are some first steps you can take right away?• If you start showing up as this person…
Identify Your Personal Brand Upside • Where can you get better fast?• Decide on three priority improvement areas
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IdentifyYour
Strengths
LimitYour
Limitations
IdentifyYourPBU
Develop YourPBB
Start Acting Like the Person
You Want To Be
DiscoverYour
Differentiators
The Six Crucial Steps to Successful Personal Branding
The5
Conversations
Leaders Must GetRight
T
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“I never fire anyone, they fire themselves! I just fill out the paperwork.”
Debra WiggsFounder/TransformationistV2V Management Solutions
The Timely Talk
How do you know it is time for a Timely Talk?
Someone is underperforming Someone is creating issues for the team You’re invested in them and they are not succeeding
Final way to know?
… it is not going to get better without your intervention
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Your Timely Talk Script:
21
1. Explain reason for meeting2. This concerns me because…3. Make a clear coaching recommendation4. Set up a review time5. Clarify your confidence in the person
The
Nowor
Never Conversation
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“We seem to be stuck and we’re running out of options”
“You are making a decision about your future with your performance, do you understand that?”
“Your potential in this role is still as great as ever, but you are at risk”
“I’m going to tell you what needs to change… and what will happen if it doesn’t”
NOTE #1: The Now or Never talk would typically follow a Timely Talk that did not yield results..
NOTE #2: This is the conversation most leaders never have. You can influence careers with candor.
The Can’t orWon’t Dilemma
• Progressive leaders identify first, then take action
• Experience and discernment are important here
• Your can avoid some major leadership mistakes
+
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Performance
Issue
Performance
Issue
Won'tWon't WarningWarning
ComplyComply SuccessSuccess
No ComplyNo
ComplyOutOut
Can'tCan't TrainingTrainingSuccessSuccess
FailureFailure OutOut
This decision process is easy to learn…
… and easy to teach
You have to get this part rightYou have to get this part right
The IVY Interview( I Value You )
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• Do’s:Actually schedule these interviews
Have specific points of recognition
Prepare like you would for any other important meeting
• Dont’s:
Don’t be too casual. These are important opportunities
Don’t do too many
How are things going for you?
Are you enjoying your work?
What is the best part of your job?
What is the part you enjoy least?
If you could change something about your job, what would it be?
Where do you see yourself in five years?
Is there something that you think we’re focusing on too much?
How do you feel about our working relationship?
Do you have any coaching tips for me?
Do you know how valuable you are to this organization?
Ten great questions for your IVY Interviews
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The Coachable Moment
W
A Coachable Moment is When a Leader Can Immediately Address an Issue
The conversation needs to be private and public.
Coachable Moments start with questions:
“Let’s talk about what happened in there”“Why do you think you reacted that way?”“You understand that this is not acceptable, right?”“You can do a lot better than that, how can I help?”“Did you feel like you were 100% prepared?”“What do you think would be the best ways to improve?”
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The Rock Star Reminder
You have someone on your team with amazing potential They are still learning and improving You expect them to do GREAT things
You need to tell them!
The 5 Conversations You Must Get Right:
1. The Timely Talk
2. The Now or Never Conversation
3. The IVY Interview
4. The Coachable Moment
5. The Rock Star Reminder
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