Exchange Server 2003 Exchange Server 2003 SP2SP2Exchange Server 2003 Exchange Server 2003 SP2SP2

Krittiya Eamsiri - Product Marketing Krittiya Eamsiri - Product Marketing ManagerManagerSmith Mangmeetakun - Technology Smith Mangmeetakun - Technology SpecialistSpecialistMicrosoft (Thailand) LimitedMicrosoft (Thailand) Limited

AgendaAgenda

Today’s Messaging Infrastructure Today’s Messaging Infrastructure ChallengesChallenges

Exchange 2003 SP2 ImprovementExchange 2003 SP2 Improvement Mobile E-mailMobile E-mail

Spam ProtectionSpam Protection

Mailbox FundamentalsMailbox Fundamentals

Spam and virus infected email

account for over 70% of all email

sent today

80% of organizations believe email

is more important than

the phone

Communication

41% of Internet users used a

wireless laptop or email-enabled cell phone this

month

MobileWorkers

An estimated 80% of an

enterprise's information sits on individual’s

computers

Collaboration

User tolerance for email

downtime is less than 30

minutes

IT Pros spend 70% of their

time maintaining

existing systems

Today’s Messaging Infrastructure Today’s Messaging Infrastructure ChallengesChallenges

++

++

Sources: Meta Group, Pew Research Center, Gartner, Computer Security Institute/FBI, Dynamic Markets LTD. , Accenture

EscalatingEnd User

Needs

IncreasingIT Burden

Security Service Levels

Managementand Costs

Exchange MomentumExchange MomentumAccording to Gartner Dataquest’s June 2005 report on According to Gartner Dataquest’s June 2005 report on Enterprise E-Mail and Calendar Market Share, Microsoft leads Enterprise E-Mail and Calendar Market Share, Microsoft leads with market share of 48%.with market share of 48%.

Gartner Dataquest also positions Microsoft’s year over year Gartner Dataquest also positions Microsoft’s year over year revenue growth at 15.7%, highest among all surveyed revenue growth at 15.7%, highest among all surveyed vendors.vendors.

Source: Gartner Dataquest, Enterprise E-Mail and Calendar Market Share, Source: Gartner Dataquest, Enterprise E-Mail and Calendar Market Share, Worldwide, 2002-2004. Worldwide, 2002-2004. Tom Eid, Vice President and Research DirectorTom Eid, Vice President and Research DirectorJune, 2005.June, 2005.

Enterprise E-Mail and Calendaring Software New License Enterprise E-Mail and Calendaring Software New License Revenue by Vendor, 2002-2004 (Millions of Dollars)Revenue by Vendor, 2002-2004 (Millions of Dollars)

VendorMarket Share

2002Market Share

2003Market Share

2004 Growth 2003 Growth 2004Microsoft 42.6% 45.5% 48.0% 14.1% 15.7%IBM 48.2% 47.1% 45.2% 4.2% 5.4%Novell 3.1% 2.6% 2.1% -11.5% -10.1%Sendmail 0.3% 0.4% 0.4% 9.2% 8.0%Oracle 0.2% 0.3% 0.3% 58.9% 1.0%Gordano 0.2% 0.2% 0.3% 13.3% 15.0%Others 5.3% 3.9% 3.8% -22.0% 8.2%Total 100% 100% 100% 6.7% 9.8%

What Our Customers Told What Our Customers Told Us Us

Securing Your Business

Security is top concernSecurity is top concern

Spam & viruses compromising Spam & viruses compromising

emailemail

Mobile devices becoming commonMobile devices becoming common

Users want ubiquitous accessUsers want ubiquitous access

iWorker Demands

Rising IT costs & shrinking budgetsRising IT costs & shrinking budgets

Email is mission criticalEmail is mission critical

Administrative Challenges

Exchange Server 2003 Exchange Server 2003 InvestmentsInvestments

Exchange 2003 Investments

Protection against spamProtection against spam

Greater security Greater security

High availabilityHigh availability

Best experience with Outlook 2003Best experience with Outlook 2003

Improved remote & mobile accessImproved remote & mobile access

Support for mobile devicesSupport for mobile devices

Simplified migrationSimplified migration

Site & server consolidationSite & server consolidation

Easier & less costly administrationEasier & less costly administration

SP2 ImprovementsSP2 ImprovementsImproved mobile emailImproved mobile email

Enhanced Outlook Mobile with Direct Push

Support for device policy provisioning

Device and message security

Improved spam protectionImproved spam protection

Integrated Intelligent Message Filter (IMF)

Identify and block more spam types

Support for SenderID

Improved mailbox fundamentalsImproved mailbox fundamentals

Offline Address Book (OAB) performance

Public Folder management and controls

75 GB standard store limit

SP2 Improvements

Improved Mobile E-MailImproved Mobile E-MailImproved mobile Outlook experience Improved mobile Outlook experience

Reduced bandwidth and latency (GZIP)Reduced bandwidth and latency (GZIP)

““Push” email solutionPush” email solution

Wireless sync includes mail, calendar, contacts, Wireless sync includes mail, calendar, contacts, taskstasks

Global address book (GAL) lookupGlobal address book (GAL) lookup

New policy provisioning for devicesNew policy provisioning for devicesDevice password restrictionsDevice password restrictions

Local device “wipe”Local device “wipe”

Additional device and message securityAdditional device and message securityCertificate authenticationCertificate authentication

S/MIMES/MIME

Remote device “wipe”Remote device “wipe”

Policy Provisioning Policy Provisioning AdministrationAdministration

Require PIN Require PIN locklock

Strength Strength requirementsrequirements

Local wipe Local wipe after after nn failed failed attemptsattempts

Web Admin for Remote Web Admin for Remote Wipe/LogWipe/Log

Web administrationWeb administrationAdministrator can “delegate” access to helpdeskAdministrator can “delegate” access to helpdesk

Transaction log for tracking historyTransaction log for tracking history

Remote WipeRemote Wipe

Remote Wipe Web Admin Remote Wipe Web Admin UIUI

Mark a device for “wipe”Mark a device for “wipe”As device connects, “wipe” command is sentAs device connects, “wipe” command is sentDevice acknowledges command and deletes the Device acknowledges command and deletes the storestore

Device AvailabilityDevice AvailabilityWindows Mobile 5.0Windows Mobile 5.0

Enterprise Feature Pack (EFP) will shipped with Enterprise Feature Pack (EFP) will shipped with Windows Mobile 5.0 AKU2Windows Mobile 5.0 AKU2Devices already in Market : by EFP Image Devices already in Market : by EFP Image Update AKU2Update AKU2

Windows Mobile 2003/2003SEWindows Mobile 2003/2003SEOEM decisionOEM decision

Palm Treo 650Palm Treo 650Official License from MicrosoftOfficial License from Microsoft

NokiaNokiaOfficial License from MicrosoftOfficial License from Microsoft

SymbianSymbianThird-party e.g. RoadSyncThird-party e.g. RoadSync

Updates to Integrated Intelligent Updates to Integrated Intelligent Message Filter (IMF)Message Filter (IMF)

Anti-Phishing supportAnti-Phishing support

Support for SenderIDSupport for SenderID

Improved Spam ProtectionImproved Spam Protection

spam

Anti-PhishingAnti-PhishingThe new SmartScreen The new SmartScreen anti-phishing anti-phishing technologytechnology

Phishing Confidence Phishing Confidence Level (PCL)Level (PCL)

More info: More info: http://www.microsoft.com/athohttp://www.microsoft.com/athome/security/email/phishing.mspme/security/email/phishing.mspxx

spam

Sender IDSender IDSender sets mail servers’ IP Addresses in Sender sets mail servers’ IP Addresses in DNSDNSE-mail server checks sender’s IP Address E-mail server checks sender’s IP Address against DNS record for sender’s domainagainst DNS record for sender’s domainSender ID status is set on messageSender ID status is set on messageExchange 2003 SP2 can be configured to Exchange 2003 SP2 can be configured to check SPF records, take action against mail check SPF records, take action against mail from spoofed domainsfrom spoofed domainsIdentifies “phishing” Identifies “phishing” and “spoofing” mailand “spoofing” mailMore info:More info:

http://www.microsoft.com/http://www.microsoft.com/senderidsenderid

Improved Mailbox Improved Mailbox FundamentalsFundamentals

Standard Edition: 16G Standard Edition: 16G 75G storage 75G storage limit limit Improved offline address book Improved offline address book performanceperformancePublic folder management and controlsPublic folder management and controlsConnection controls and migrationConnection controls and migration

MAPI, Cached mode connection MAPI, Cached mode connection enforcementenforcementSupported GroupWise 6.x Supported GroupWise 6.x connector/migration toolsconnector/migration tools

Cached Mode OAB PerformanceCached Mode OAB PerformanceExcessive, large OAB downloads impact cache Excessive, large OAB downloads impact cache mode performance and benefitsmode performance and benefitsCauses:Causes:

Administrator action can cause company-wide full OAB Administrator action can cause company-wide full OAB downloadsdownloadsIncremental OAB downloads are too largeIncremental OAB downloads are too largeOAB indices generated in the server language can block OAB indices generated in the server language can block site consolidationssite consolidations

New OAB format (v4)New OAB format (v4)Removed cases triggering unnecessary OAB full Removed cases triggering unnecessary OAB full downloadsdownloadsBinary differential format for smaller differential filesBinary differential format for smaller differential filesOAB index creation moved to clientOAB index creation moved to client

Differential files will be much smallerDifferential files will be much smallerMicrosoft: ~ 30% size reduction in full OAB Microsoft: ~ 30% size reduction in full OAB Requirements: Outlook 2003 SP2 or laterRequirements: Outlook 2003 SP2 or later

Public Folder ManagementPublic Folder Management

Better replica and permissions managementBetter replica and permissions managementCustomer Issue: Few administrator tasks for PF Customer Issue: Few administrator tasks for PF managementmanagementNew wizard enables change for an entire folder subtree New wizard enables change for an entire folder subtree

Safe Removal of Servers and Public StoresSafe Removal of Servers and Public StoresCustomer Issue: Removal of certain servers or public Customer Issue: Removal of certain servers or public stores may break functionality or result in data loss stores may break functionality or result in data loss New wizard to easily move all PF content off a serverNew wizard to easily move all PF content off a serverPrevent administrators from removing running servers or Prevent administrators from removing running servers or public stores containing PF datapublic stores containing PF data

Folder Deletion LoggingFolder Deletion LoggingCustomer Issue: No way to find out who deleted a public Customer Issue: No way to find out who deleted a public folderfolderEvent logs now identify the mailbox and Windows Event logs now identify the mailbox and Windows account that deleted a public folderaccount that deleted a public folder

Available Now

Exchange Server RoadmapExchange Server RoadmapFuture

Exchange 2003 & Exchange 2003 & Continuing InvestmentsContinuing Investments

Exchange Server 2003Exchange Server 2003

Exchange 2003 SP1Exchange 2003 SP1

Anti-Spam Filter: IMFAnti-Spam Filter: IMF

Best Practices Analyzer Best Practices Analyzer

v2v2

Management Pack for Management Pack for

MOM 2005MOM 2005

Web Release 1.2Web Release 1.2

Storage sizing assistanceStorage sizing assistance

SMTP configuration SMTP configuration

diagnosisdiagnosis

Exchange 12Exchange 12

Manage cost & Manage cost &

complexity out of the complexity out of the

systemsystem

Enable end users to Enable end users to

get more value from get more value from

their inboxes at work their inboxes at work

and awayand away

Secure, protect and Secure, protect and

comply comply

Late 2006/Early 2007Late 2006/Early 2007

Later in 2005

Service Pack 2Service Pack 2

Improved mobile emailImproved mobile email

Anti-spam Anti-spam

improvementsimprovements

Improved mailbox Improved mailbox

fundamentalsfundamentals

Second half of 2005Second half of 2005

© 2004-2005 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.