Exchange Server: Exchange Server: Today and TomorrowToday and Tomorrow

Raj NatarajanRaj NatarajanInfrastructure ArchitectInfrastructure ArchitectEnterprise GroupEnterprise GroupMicrosoft AustraliaMicrosoft Australia

MSG209

AgendaAgenda

Microsoft Exchange Server 2003 ProgressMicrosoft Exchange Server 2003 Progress

Continuous InnovationContinuous Innovation

The Future of ExchangeThe Future of Exchange

Spam and virus infected email

account for over 70% of all email

sent today

80% of organizations believe email

is more important than

the phone

CommunicationCommunication

50% of large enterprises have

deployed wireless e-mail

devices to some people in their organization.

Mobile WorkersMobile Workers

An estimated 80% of an

enterprise's information sits on individual’s

computers

CollaborationCollaboration

User tolerance for email

downtime is less than 30

minutes

IT Pros spend 70% of their

time maintaining

existing systems

The Infrastructure ChallengeThe Infrastructure Challenge

++

++

Sources: Meta Group, Pew Research Center, Gartner, Computer Security Institute/FBI, Dynamic Markets LTD. , Accenture

EscalatingEscalatingEnd UserEnd User

NeedsNeeds

IncreasingIncreasingIT BurdenIT Burden

SecuritySecurity Service Service LevelsLevels

ManagementManagementand Costsand Costs

PervasivePervasiveProductivityProductivity

Mission CriticalMission CriticalDependabilityDependability

Operational Operational EfficiencyEfficiency

• Best experience with Outlook 2003Best experience with Outlook 2003

• Improved remote & mobile accessImproved remote & mobile access

• Support for mobile devicesSupport for mobile devices

• Simplified migrationSimplified migration

• Site & server consolidationSite & server consolidation

• Easier & less costly administrationEasier & less costly administration

• Protection against spamProtection against spam

• Greater security Greater security

• High availabilityHigh availability

Exchange Server 2003 InvestmentsExchange Server 2003 Investments

Microsoft ITMicrosoft IT

200 Exchange Servers200 Exchange Servers115 Mailbox Servers115 Mailbox Servers

73,000 Exchange73,000 ExchangeServer MailboxesServer Mailboxes

99.90%99.90%AvailabilityAvailability

Pre Consolidation – 75 sitesPre Consolidation – 75 sitesMarch 2003March 2003

1M spam 1M spam Messages Stopped Messages Stopped At GatewayAt Gateway

3M+ Internal e-mail3M+ Internal e-mail2.5M External e-mail2.5M External e-mailMessages per DayMessages per Day

55K Employees55K Employees150K+ PCs150K+ PCs5K Devices5K Devices

111 Exchange Servers111 Exchange Servers29 Mailbox Servers29 Mailbox Servers

82,000 Exchange82,000 ExchangeServer MailboxesServer Mailboxes

99.99%99.99%AvailabilityAvailability

Post Consolidation – 7 SitesPost Consolidation – 7 SitesJune 2004June 2004

9 Million spam 9 Million spam Messages Stopped Messages Stopped At GatewayAt Gateway

3M+ Internal e-mail 3M+ Internal e-mail 10M External e-mail10M External e-mailMessages per DayMessages per Day

55K Employees55K Employees150K+ PCs150K+ PCs13K Devices13K Devices

3M+ internal e-mail3M+ internal e-mail10M+ external e-mail10M+ external e-mailmessages per daymessages per day

92 Exchange Servers92 Exchange Servers32 Mailbox Servers32 Mailbox Servers

86,000 Exchange86,000 ExchangeServer MailboxesServer Mailboxes

60K Employees60K Employees180K+ PCs180K+ PCs20K Devices20K Devices 99.99%99.99%

AvailabilityAvailability

10 Million+ spam 10 Million+ spam Messages Stopped Messages Stopped At GatewayAt Gateway

Consolidated Servers, Clustered SANS – 5 SitesConsolidated Servers, Clustered SANS – 5 SitesJune 2005June 2005

DublinDublin

SingaporeSingapore

Sao PauloSao Paulo

RedmondRedmond

CharlotteCharlotte

PervasivePervasiveProductivityProductivity

Mission CriticalMission CriticalDependabilityDependability

Operational Operational EfficiencyEfficiency

• ActiveSync licensees: ActiveSync licensees: PalmOne, PalmOne, Motorola, Nokia, Symbian, DataVizMotorola, Nokia, Symbian, DataViz

• Easier RPC/HTTP Setup in SP1Easier RPC/HTTP Setup in SP1

• Updated tools for E 5.5 cross-site Updated tools for E 5.5 cross-site mailbox move in SP1mailbox move in SP1

• Enhanced system manager in SP1Enhanced system manager in SP1

• Tools: JetStress, ExBPATools: JetStress, ExBPA

• Intelligent Message FilterIntelligent Message Filter

• SMTP Diag toolSMTP Diag tool

• Virus scan API 2.5 update in SP1Virus scan API 2.5 update in SP1

Continuous Response to Customer NeedsContinuous Response to Customer Needs

Find current product info and connect with the Exchange developers at: Find current product info and connect with the Exchange developers at: http://technet.microsoft.com/exchange

““We not only recommend ExBPA, we would consider it We not only recommend ExBPA, we would consider it mandatory for every Exchange deployment.”mandatory for every Exchange deployment.”Siemens AGSiemens AG

http://www.microsoft.com/exchange/exbpa

Examines current topology and configurationExamines current topology and configuration

Proactively identifies potential problemsProactively identifies potential problems

Links to relevant guidance and best practicesLinks to relevant guidance and best practices

Integrates with Microsoft Operations Manager 2005Integrates with Microsoft Operations Manager 2005

Available in nine languagesAvailable in nine languages

Success stories…Success stories…

Exchange Best Practices AnalyzerExchange Best Practices Analyzer

Exchange Best Practices Analyzer Exchange Best Practices Analyzer (ExBPA) v.2(ExBPA) v.2

Johann KruseJohann KruseNational Technology SpecialistNational Technology SpecialistEnterprise GroupEnterprise GroupMicrosoft AustraliaMicrosoft Australia

What You Just SawWhat You Just SawExBPA v.2ExBPA v.2

Builds expertise into softwareBuilds expertise into softwarePoints to the latest informationPoints to the latest informationSuccess storiesSuccess stories

PervasivePervasiveProductivityProductivity

Mission CriticalMission CriticalDependabilityDependability

Operational Operational EfficiencyEfficiency

Improved Mobile Outlook ExperienceImproved Mobile Outlook Experience• ““Direct Push” e-mail experienceDirect Push” e-mail experience• Device security policies & configuration Device security policies & configuration • Address book lookupAddress book lookup• Integrates with Integrates with Windows Mobile Messaging & Windows Mobile Messaging &

Security Feature PackSecurity Feature Pack

Improved spam protection Improved spam protection • Sender ID supportSender ID support• Intelligent Message Filter (IMF) v.2Intelligent Message Filter (IMF) v.2• Identify and block “phishing” scamsIdentify and block “phishing” scams

Improved mailbox fundamentalsImproved mailbox fundamentals• Better offline address book performance Better offline address book performance • Public folder management and controlsPublic folder management and controls• Cached mode connection enforcementCached mode connection enforcement• Increased storage in standard editionIncreased storage in standard edition

Exchange 2003: Service Pack 2Exchange 2003: Service Pack 2

Exchange Server 2003 SP2Exchange Server 2003 SP2Mobile E-mail ExperienceMobile E-mail ExperiencePublic Folder ImprovementsPublic Folder ImprovementsAnti-spoofing with Sender IDAnti-spoofing with Sender ID

Johann KruseJohann KruseNational Technology SpecialistNational Technology SpecialistEnterprise GroupEnterprise GroupMicrosoft AustraliaMicrosoft Australia

• One time: Publish SPF record in DNSOne time: Publish SPF record in DNS

• No other changes requiredNo other changes required

• E-Mail sent as normalE-Mail sent as normal

• Look up Sender’s SPF record in DNS Look up Sender’s SPF record in DNS

• Determine PRADetermine PRA

• Compare PRA to legitimate IPs in SPF Compare PRA to legitimate IPs in SPF recordrecord

• Match Match positive filter input positive filter input

• No match No match negative filter input negative filter input

• Message transits one to many Message transits one to many e-mail servers en route to e-mail servers en route to receiverreceiver

Sender ID FrameworkSender ID Framework

What You Just Saw:What You Just Saw:Exchange Server 2003 SP2Exchange Server 2003 SP2

Mobile E-mail ExperienceMobile E-mail ExperienceDirect PushDirect Push

Address book lookupAddress book lookup

Public folder management and controlsPublic folder management and controls

Anti-spoofing with Sender IDAnti-spoofing with Sender ID

IT Pro SituationIT Pro Situation

E-mail is mission E-mail is mission criticalcritical

High-availability High-availability e-mail systems too e-mail systems too complex and complex and expensive expensive

Voicemail systems Voicemail systems are expensive to are expensive to maintainmaintain

Manage cost & Manage cost & complexity out of complexity out of

the systemthe system

Security SituationSecurity Situation

Security top concern Security top concern among customersamong customers

Regulatory Regulatory compliance critical in compliance critical in many industriesmany industries

Spam & viruses Spam & viruses severely compromise severely compromise the e-mail experiencethe e-mail experience

Secure, protect Secure, protect and complyand comply

Info Worker SituationInfo Worker Situation

Give end users Give end users more from inboxes more from inboxes

at work & awayat work & away

Mobile devices are Mobile devices are increasingly common increasingly common

Calendaring is Calendaring is inefficientinefficient

Users want easy Users want easy access to all their access to all their communicationscommunications

Exchange 12 ThemesExchange 12 Themes

Manage cost & Manage cost & complexity out of complexity out of

the systemthe system

Secure, protect Secure, protect and complyand comply

Give end users Give end users more from inboxes more from inboxes

at work & awayat work & away

Role-based Role-based architecture: e-mail, architecture: e-mail, vmail & faxvmail & fax

Enhanced ScriptingEnhanced ScriptingNew Exchange New Exchange System Manager UISystem Manager UIContinuous backupContinuous backupWeb services APIsWeb services APIs64-bit support64-bit support

Message hygiene at Message hygiene at the perimeterthe perimeter

Secure messagingSecure messaging

Policy compliance Policy compliance infrastructureinfrastructure

Enhanced mobile Enhanced mobile device experiencedevice experienceOutlook Web Outlook Web Access Access improvementsimprovementsUnified messagingUnified messagingEfficient, reliable Efficient, reliable meeting schedulingmeeting scheduling

Exchange 12 InvestmentsExchange 12 Investments

Exchange 2003 & Exchange 2003 & Continuing InvestmentsContinuing Investments

Service Pack 1Service Pack 1

Anti-Spam Filter: IMFAnti-Spam Filter: IMF

Best Practices AnalyzerBest Practices Analyzer

Management Pack for Management Pack for MOM 2005MOM 2005

Web Release ToolsWeb Release Tools

Storage sizing Storage sizing assistanceassistance

SMTP configuration SMTP configuration diagnosisdiagnosis

ExBPA integration with ExBPA integration with MOM 2005MOM 2005

Exchange 12 Investment Exchange 12 Investment AreasAreas

Enable end users to Enable end users to get more value from get more value from their inboxes at work their inboxes at work and away and away

Manage cost & Manage cost & complexity out of the complexity out of the systemsystem

Secure, protect and Secure, protect and comply comply

WSS common WSS common engineering criteriaengineering criteria

Service Pack 2Service Pack 2

Improved Mobile Improved Mobile Outlook ExperienceOutlook Experience

Improved spam Improved spam protectionprotection

Improved Mailbox Improved Mailbox FundamentalsFundamentals

Exchange Server RoadmapExchange Server Roadmap

Available NowAvailable Now

New in 2005New in 2005

FutureFuture

We invite you to participate in ourWe invite you to participate in our online evaluationonline evaluation on CommNet,on CommNet,

accessible Friday onlyaccessible Friday only

If you choose to complete the evaluation online, If you choose to complete the evaluation online, there isthere is no need to complete the paper evaluationno need to complete the paper evaluation

© 2005 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.