Exchange 2010 OverviewNameTitleGroup

What You Tell UsCommunication overload Globally distributed customers and partnersHigh cost of communicationsIncreasing security and compliance

E-mail ArchivingProtect CommunicationsAdvanced SecurityManage Inbox OverloadEnhance Voice MailCollaborate Effectively

Continuous AvailabilitySimplify AdministrationDeployment FlexibilityAnywhere AccessFlexible and ReliableProtection and ComplianceExchange Server 2010

Delivered in Exchange Server 2007On-premises and hosted protection from virus and spamCompliance to corporate and government regulationsMobile device security and management policies Building on these Investments in Exchange Server 2010E-mail archiving and more powerful retention policiesAutomated rights management protection of e-mailPowerful multi-mailbox search UI for eDiscoveryProtection and Compliance

E-mail ArchivingBetter Manage Mail in an Integrated Archive While Maintaining a Familiar User Experience

Protect CommunicationsAutomatically Protect MessagesWith Centralized Rights Management Rules

Advanced SecurityAntivirus and anti-spam protection for Exchange Server 2010 Server RolesOn-Premise SoftwareHosted ServiceSMTP Stop Malicious Software and Spam from Entering into the Messaging Environment Multiple scan engines throughout the corporate infrastructureTight integration with Exchange maximizes availability and performanceEasy-to-use management console provides central configuration and operation

Delivered in Exchange Server 2007Outlook experience on the web, phone, and mobile deviceSingle inbox for voice mail, e-mail, and faxIncreased productivity with improved calendar experience Building on these Investments in Exchange Server 2010Easier Inbox navigation with updated conversation viewEnhanced voice mail with text previewShare free/busy calendar details with external partnersAnywhere Access

Collaborate Effectively

A Familiar and Rich Outlook Experience Across Clients, Devices and PlatformsDesktopWebMobile

Collaborate Effectively

One Location for E-Mail, Instant Messages, Text Messages with a Universal Inbox

Flexible and ReliableDelivered in Exchange Server 2007Improved Installation and deployment experienceHigh Availability through Continuous ReplicationSimplified management console and command line shell Building on these Investments in Exchange Server 2010Choice of solution delivery with addition of hosted serviceSingle platform for High Availability and Disaster RecoveryRole-based Administration and User Self-Service

Mailbox Server

Continuous AvailabilityEvolution of Continuous Replication technologyEasier than traditional clustering to deploy and manageAllows each database to have 16 replicated copiesProvides full redundancy of Exchange roles on as few as two serversCapabilities of CCR and SCR combined into one platformSimplified Mailbox High Availability and Disaster Recovery with New Unified PlatformDB1DB2DB4DB5Mailbox Server

DB1DB2DB4DB5DB3Mailbox Server

DB1DB2DB4DB5DB3

Deployment Flexibility70% reduction in IOPSSmoother IO patternsResilience against corruptionGreater Range of Storage Options Through Performance Enhancements

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Write IOPS23116875

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2006200720082009Microsoft Exchange Roadmap

2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.MICROSOFT CONFIDENTIAL. Distribution Only to Partners Under Nondisclosure. Microsoft makes no warranties, express or implied. 2009 Microsoft Corporation.

Slide Objective:

Instructor Notes:

* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Slide Objective:Set the stage for the Exchange investment pillars, by highlighting how we listen to customers to understand the challenges they face and how these serve as a very important input into our product roadmap.

Talking Points:As we started to think about our areas of investment for the next major release of Exchange, we spent time asking our customers and partners about what challenges they face in managing their critical messaging infrastructure. Several key themes bubbled up from these discussions, including:

How can I be more productive in a world of ever increasing volumes of communications (i.e., e-mail, voice mail, instant messaging, RSS feeds, etc.)? Can you help better manage this Communication Overload and enable me to more easily prioritize and react to whats in my inbox? Can you let me specify rules on how to best communicate with me in a way that doesnt intrude my work or personal life.

As our organization scales to new heights, how can I better communicate with Globally Distributed Customers, Partners, and Employees? That is, my Global Address List (GAL) more and more needs to include those outside my Active Directory. How can they easily locate each other, coordinate, schedule meetings, etc. in this new world of work?

The High Cost of Communications is driving us to find more efficient and cost effective ways to deliver and support such a mission-critical business asset. How can I make use of existing infrastructure or services over the Internet to achieve these levels of scale at a lower cost?

How can I keep pace with Increasing Security and Compliance Requirements, and protect my users, customers, and business from a range of security risks, such as accidental information disclosure to malicious software threats? While there are certainly other challenges our customers are facing, these four were consistently heard across customers of all sizes and industry verticals.

* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Slide Objective:

Instructor Notes:

* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Slide Objective:

Instructor Notes:

* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Situation : One of the key challenges relating to compliance is how to centrally manage and control all e-mail data, including PSTs residing on users desktops. Unlike mail stored on the server, PSTs on individual desktops cannot be easily and quickly discovered; litigation holds and corporate expiration policies cannot be enforced. Meanwhile, from the IWs perspective, managing PST quotas can be frustrating, including diminishing Outlook performance as PST folders grow. Move PSTs to a network share and a new set of problems arise: increased PST corruptions and a degraded search experience.

Feature Talking Points With the introduction of an archiving feature in Exchange 14, customers can move easily from an unmanaged to a managed solutionThe archive is a separate mailbox, managed and controlled by the administrator Users can drag and drop PSTs to an archive folder within their inbox or schedule auto-move of messages to archive through Folder or Item policy tags PSTs are now discoverable; legal holds can be easily applied and performance is not compromised for large mailboxes (10-100 GB) The mailbox experience does not change within the archive: users can view, read and navigate mail the same as today

Slide Objective The audience should walk away understanding that the new Exchange archive feature offers a simple way to centrally store and manage PSTs while maintaining the familiar mailbox management experience for users.

* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Situation :Electronic communications is ubiquitous today. The ease of transmitting e-mail and information attached to e-mail also increases the risk of unauthorized viewing and distribution. Leaks of confidential information can result in lost revenue, compromised ability to compete, unfairness in purchasing and hiring decisions, diminished customer confidence, and more. This risk demands solutions which are not only secure but easy to apply, whether its to messages sent inside an organization, outside the organization to partners or, as is increasingly the case, to a hosted archive service.

While users can already apply RMS manually to an email, Information Leakage Protection (ILP) becomes even more effective when this protection can be applied automatically, based on rules defined by the administrator. This not only eases the burden on the user to protect company IP within email but ensures better, more consistent compliance with corporate policies.

Talking Points:Protect voice mail messages with the same core technology as you protect e-mail, documents, spreadsheets, and presentationsApply RMS automatically in Outlook or through Transport rulesLeverage the same rich Information Rights Managements experience in OWA as you have become familiar with in OutlookEncrypt message in transport without the complex requirements of PKI and S/MIMEEnsure governance and compliance requirements are met by archiving protected messages in the clear alongside the encrypted message if requiredAutomatic RMS protection of e-mail and attachments can be done through: An Outlook add-in. RMS is activated based on the senders department, the identity of the recipient (user or DL), and whether all recipients are internal or not. Two RMS templates are offered by default: Do Not Forward or Internet Confidential (mail is protected but user has rights to forward, copy, etc.). Others can be added. The activation can be overridden by user. Transport rules which key off of e-mail attributes (e.g. sender, keywords, subject line)

Slide Objective: The audience should understand that RMS can now be applied through Transport which, in turn, paves the way for broader, more granular ILP as well as protection of voicemail. * 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Slide Objective:

Instructor Notes:

* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Situation :People use many different platforms to communicate these days. From getting a message on the go on your cell phone to sending out a contract proposal at a desktop; users are looking for ways to keep in better touch as their mobility increases. Access though Macs, PCs, Web Browsers and Cell phones all are a critical part of the connected infrastructure that allows businesses to increase their productivity and decrease decision making time.

Talking Points :Rich desktop clients are available for both PCs and Macs though Outlook and EntourageRich web browser access to OWA premium is now available for 99% of the browser market. Users can use IE for the premium experience they have come to expect, or use Safari and Firefox for very similar premium experiences. OWA Lite is still available for those with restricted bandwidth or accessibility needs.Exchange ActiveSync (EAS) is fast becoming the standard for Push e-mail to smartphones. For almost any smartphone that an organization has decided to support, there is an Exchange ActiveSync enabled client available.

Slide Objective:The Audience should walk away understanding that Exchange is providing the one stop for their communications needs. Exchange inboxes will be accessible from a wide variety of platforms and technologies. This broad access to rich Exchange data experiences allows them to be more flexible in their organizations while still having a consistent management story on the administrative side. This means lower costs with greater support for the platforms their organizations chooses to use; lower cost, greater choice.* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Situation :People communicate though many different modes of communications today. From SMS with family members to e-mail to business partners; IM for fast responses from co-workers to voicemail from a colleague, people are using more and more modes of communication to contact each other. Today these forms of communications (as well as others like RSS feeds and multiple e-mail accounts) are all handled in separate applications and though separate interfaces. Exchange Server allows users to bring all of these together in one place so you can communicate with who you want, when you want and how you want.

Talking Points :Instant Messaging is available for Real Time Communications with OCS (OCS can federate with the major IM services and the hosted service can also use Live IM instead of OCS)SMS Text messaging syncs to your inbox letting you backup, sync and send messages from the web (also can connect to the mobile device to show the message coming from your number allowing the recipient to respond to your mobile phone)Integrated RSS feed in your inbox means you dont have to surf the web to get the information you needAggregated e-mail accounts means you can access multiple e-mail accounts without having to log out of Outlook or open up multiple websites.

Slide Objective:The Audience should walk away understanding that Exchange is providing the one stop for their communications needs. Exchange Inboxes will allow them as a user to bridge the communications silos they now use meaning that they have one place to read, create, respond and interact with the multiple modes of communications they use today; and in the future. 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Slide Objective:

Instructor Notes:

* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Situation: As the importance of e-mail communications in todays workplace continues to grow, companies count on their IT staff to prevent e-mail outages and data loss Traditionally, customers have been required to deploy expensive shared-storage clustering and purchase 3rd party data replication products to provide full redundancy of Exchange Server services and data Exchange Server 2007 introduced a built-in data replication technology called Continuous Replication, which significantly reduced the cost of deploying a highly available Exchange infrastructure Running a highly available Exchange infrastructure still requires a great deal of time and expertise, because integration between Exchange Server and Windows Clustering is not seamless Companies want an easier way to replicate their e-mail data to a remote location, in order protect their Exchange environment against site-level disasters

Talking Points: Exchange 14 uses the same Continuous Replication technology found in Exchange 2007, combining on-site data replication (CCR) and off-site data replication (SCR) into a single framework called a Database Availability Group Exchange Server Database Availability Groups handle all aspects of clustering internally. There is no need to manage failover clustering separately in Windows Server Administrators can add replicated database copies incrementally (up to 16 total), and Exchange switches between these copies automatically as needed to maintain availability Mailbox servers involved in clustering can host other Exchange roles (Client Access, Hub Transport, etc), so full redundancy of Exchange services and data can be achieved with just two servers Legacy Exchange clustering (Single copy clustering, which was the only clustering option in Exchange 2000 and Exchange 2003) is being retired in favor of Exchange 2007-style clustering. 3rd party replication products will still be supported The new high availability architecture provides simplified recovery from a variety of failures (disk-level, server-level, and datacenter-level), and can be deployed on a variety of storage types (as described in the previous slide)

Slide Objective:Position the new HA model as the evolution of previous HA methods, with significantly less cost and complexity* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Situation: Employees wonder why they cant get large (multi-gigabyte) storage limits for their work email like they can for their personal e-mail accounts (Hotmail, Yahoo, Google, etc) Exchange Server 2007 enabled organizations to deploy new storage configurations (Direct Attached storage) and offer larger mailboxes to their employees Storage costs still remain a major expense in most Exchange environments

Talking Points:With Exchange Server 2003, if you wanted to deploy a highly available (clustered) infrastructure, the only storage option available was a Storage Area Network (SAN) Exchange Server 2007 added the ability to use Direct Attached Storage in a clustered Exchange deployment, and reductions in disk input/output (IO) allowed greater freedom in disk choice Exchange 14 includes additional improvements to performance, reliability, and high availability that enable an even wider range of storage options: Exchange 14 delivers a 70% reduction in disk IO from Exchange 2007 levels. This means that more disks meet the minimum performance required to run Exchange IO patterns are optimized so that disk writes do not come in bursts. This removes a barrier that had previously limited the use of SATA (desktop class) disks Exchange 14 is more resilient to storage problems. When corruption is caused by minor disk faults, Exchange automatically repairs the affected database pages using one of the database copies configured for high availability When Exchange 14 is deployed with advanced high availability (3+ replicated database copies), RAIDless architectures can be used, resulting in dramatic cost savings This flexibility of storage a choice gives administrators the freedom to deploy large (multi-gigabyte) mailboxes without breaking their hardware budgets

Slide Objective:Emphasize that Exchange 14 provides administrators unprecedented flexibility in choosing a storage architecture. 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Talking Points:In this presentation I provided you an overview of the most recent Exchange investments and innovations (namely Exchange Server 2007 and Exchange Server 2007 SP1), as well as a glimpse into our product investments for the next release (code named Exchange 14). This roadmap slide offers you a brief timeline around the delivery of these various offerings. These dates are subject to changes, but as the last 12+ years have demonstrated, Exchange seeks to ship a high-quality, major product release every 2 to 4 years. As such, we are currently scheduled to deliver Exchange 14 in the second half of calendar year 2009. This calendar year (2008), Microsoft Online plans to make generally available Exchange Online (based on Exchange Server 2007). For more information, and a chance to test drive this service, visit http://www.microsoft.com/online.

Slide Objective:Provide timeline roadmap of our recent and next generation Exchange Server releases. This is subject to change without notice and should only be shared under NDA, since we have not yet publicly disclosed Exchange 14.* 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.