Date post: | 15-Jul-2015 |
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• Study of networks of hardware and software that people and organizations use to collect, filter, process, create, and distribute data.
• Study bridges business and computer science using the theoretical foundations of information and computation to study various business models.
• Aims to support operations, management and decisionmaking . The term is used to refer not only to the information and communication technology (ICT) that an organization uses, but also to the way in which people interact with this technology.
• Information systems are also different from business processes. Information systems help to control the performance of business processes
• Different types of Information Systems are:-
Office Information Systems
Transaction Processing Systems
Business Information Systems
Executive Information System
Management Information Systems
• EIS is a structured, automated
tracking system that operates
continuously to keep management
above what is happening in all
important areas without
management effort.
• More timely information
• Greater access to operational data
• Greater access to corporate databases
• More concise, relevant information
• New or additional information
• More information about the external environment
• More competitive information
• Faster access to external databases
• Interview all senior managers to determine what data they think is most important.
• List the major objectives in the short- and long-term plans and identify their information requirements.
• Ask the executives what information they would least like for their competition to see.
• Determine what information from current management reports is being used by the executives.
• Use prototyping
• Enhanced communications
• Greater ability to identify historic trends
• Improved executive effectiveness
• Improved executive efficiency
• Fewer meetings and less time spentmeetings
• Enhanced executive planning, organizing, andcontrol
• More focused executive attention
• Greater support for executive decisionmaking
• Increased span of control
REASON Percentage of EIS Users
• Decision making 50.0
• Scheduling 50.0
• E-mail 43.8
• Electronic briefing 37.5
• Tickler and follow-up functions 31.3
• Other 6.3
Problem faced by command general at Persian gulf war
• The Second Marine Aircraft wing had to plan its activities in a fast-changing political and military environment.
• The commanding general and his staff of about 110 needed large amounts of information, such as personnel availability, logistics status, and weather conditions and forecasts.
• Getting all this information via telephones and paper reports was a slow and possibly inaccurate task.
• Using RediMaster (from American Information Systems), a local area network, and information downloaded from a mainframe or PCs, and EIS was constructed that could provide the commanders with the needed information in seconds.
• The EIS included e-mail, a calendar, word processing, a spreadsheet, graphics software, and anything else that could be used to support commanders.
• supports business or organizational decision
making activities.
• DSSs serve the management, operations, and
planning levels of an organization (usually mid
and higher management) and help to make
decisions, which may be rapidly changing.
• Decision support systems can be either fully
computerized, human or a combination of
both.
While academics have perceived DSS as a tool
to support decision making process, DSS used
as a tool to facilitate organizational processes.
EIS DSS
• Focus Status access, Analysis, drill down decision
support
• Typical Users Top Executives professionals
• Application
Environmental scanning, performance evaluation, identification of opportunities
Analysts, Managers
Diversified areas where managerial decisions are made
EIS DSS
Principle Tracking and opportunity identification
Planning, organizing, control, staffing and controlling
Dec. Support Indirect support unstructured and for decision making and policies
Supports unstructured semi structured decision. making, and ad hoc decisions
• Tracking and Control Tool
• Excellent Graphics
• Very User-Friendly
• Provides Rapid Access to Current Information