Executive Development Program: The Transition to General Management

www.gsb.columbia.edu/execed E-mail: execed@columbia.edu Phone: 1.212.854.3395

Executive Development Program: The Transition to General Management

“It’s a whitewater world. You need all the help you can get.”Professor E. Ralph Biggadike, Faculty Director

November 8–20, 2009 June 6–18, 2010 October 17–29, 2010

www.gsb.columbia.edu/execed E-mail: execed@columbia.edu Phone: 1.212.854.3395

Executive Development Program: The Transition to General Management

Program Overview

How You Will Benefit Dynamic Learning Environment

New leaders in transition face incomparable difficulties: leading cross-functional teams, defining strategic directions, making decisions under pressure are just a few examples. Developed and led by Professor E. Ralph Biggadike, a renowned authority on general management issues, Executive Development Program: The Transition to General Management can help general managers face those challenges with confidence. Through lectures, interactive simulations and discussions, you will prepare for this new role and develop the skills necessary to succeed.

During this program, you will learn more about the role of the General Manager and practice such crucial GM skills as questioning, listening, integrating and communicating. You will experiment with new approaches and discuss your professional challenges with participants and faculty facilitators. Small-group work will allow you to analyze your own business challenges and benefit from the insight of other managers from around the world who share similar situations and transitions.

You will discuss how, in a world where much is unpredictable and complex, leaders can give themselves a chance of reaching the best possible decisions.

In the classroom and out, you will gain a nuanced perspective on group dynamics and a deeper understanding of the traits, attitudes and demeanor that leaders of decision-making groups must possess. You will learn to build cooperation among departments and provide the strong leadership that is essential to succeed as a general manager.

• Increase your capacity to think strategically

• Develop an empowering leadership approach

• Strengthen your ability to understand— and manage—change

• Foster cross-functional collaboration

• Maximize individual and team performance

• Learn to analyze financial statements

www.gsb.columbia.edu/execed E-mail: execed@columbia.edu Phone: 1.212.854.3395

Executive Development Program: The Transition to General Management

Who Should Attend

Audience

Executive Development Program: The Transition to

General Management is designed for upper-level to

senior-level executives with 10-15 years of experience

who seek significant growth opportunities in their

organizations.

“I am extremely satisfied with my experience in the Transition to General Management program. Professor E. Ralph Biggadike is an organizational genius. A world-class program designed to force executives to look inward and develop insight as to how our own emotions and cognitive thinking can drive business results.”

“The program is outstanding. I did a lot of research (in the U.S. and Europe) before attending and I am absolutely sure I made the right choice. The course is very complete and well-conducted.”

“The quality of the teaching, interesting topics and challenging methodology are very well integrated. It was interesting to observe how people from different cultures deal with the same problems I have.”

Jim KaragiorgisManaging Director, Business Transformation, HIPHealth Plan of New York

Wagner BertazoCFO, Duke Energy International

Debora SzpizPetrobras

TGM

EuropeSouth AmericaAsia PacificNorth AmericaAfrica and Middle East

Industry

ManufacturingMedicalOil and Gas/EnergyFinanceGovernmentITShipping and TransportationOther

Geographic Location

17%

21%

16%

13%

5%

12%

7%

9%

25%

27%20%

23%

5%

50 or older45-4940-4435-39

Age

LeadershipStrategyCross-Functional ExcellencePersonal andProfessional Development

Program Focus

20%

50%

10%

20%

35%

9%

33%

23%

TGM

EuropeSouth AmericaAsia PacificNorth AmericaAfrica and Middle East

Industry

ManufacturingMedicalOil and Gas/EnergyFinanceGovernmentITShipping and TransportationOther

Geographic Location

17%

21%

16%

13%

5%

12%

7%

9%

25%

27%20%

23%

5%

50 or older45-4940-4435-39

Age

LeadershipStrategyCross-Functional ExcellencePersonal andProfessional Development

Program Focus

20%

50%

10%

20%

35%

9%

33%

23%

TGM

EuropeSouth AmericaAsia PacificNorth AmericaAfrica and Middle East

Industry

ManufacturingMedicalOil and Gas/EnergyFinanceGovernmentITShipping and TransportationOther

Geographic Location

17%

21%

16%

13%

5%

12%

7%

9%

25%

27%20%

23%

5%

50 or older45-4940-4435-39

Age

LeadershipStrategyCross-Functional ExcellencePersonal andProfessional Development

Program Focus

20%

50%

10%

20%

35%

9%

33%

23%

A. P. Moller- MaerskBoehringer Ingelhei Companhia Vale do Rio Doce Deutsche Bank EMC ComputerSystems Fujitsu Limited HaldorTopsøe A/S

Hewlett Packard Hitachi IBM Isovolta AG ITOCHU Corporation Johnson & Johnson Kodak

Lucent Technologies Organon, Incorporated Petrobras Schering-Plough Standard & Poor’s Sun Microsystems Syngenta

TA-Media AG UnitedHealth Group Verizon Volkswagen AG Xerox Corporation Yamaha

Representative Companies and Organizations

www.gsb.columbia.edu/execed E-mail: execed@columbia.edu Phone: 1.212.854.3395

Executive Development Program: The Transition to General Management

Professor Biggadike came to Columbia Business School in 1996 with a combination of academic and practitioner experience. Most recently, he was vice president for strategic management and group president for worldwide drug delivery systems at Becton Dickinson and Company. Prior to that, he was the Paul M. Hammaker Professor of Business Administration at the Darden School of the University of Virginia. In addition to his teaching, Professor Biggadike examines strategy formation, organization alignment and the roles, tasks and skills of general managers. Professor Biggadike earned his MBA from the University of Virginia and his DBA from Harvard.

E. Ralph BiggadikeFaculty Director,Professor of Professional Practice,ColumbiaBusiness School

Eric AbrahamsonProfessor of Professional PracticeAuthor of Emerging Financial Markets

Bill DugganAssociate Professor of ManagementAuthor of Napoleon’s Glance:The Secret of Strategy and Strategic Intuition: The Creative Spark in Human Achievement

Mike FeinerProfessor of ManagementSanford C. Bernstein & Co. Ethics FellowAuthor of The Feiner Points of Leadership

Michael MorrisChavkin-Chang Professor of Leadership

Several Columbia Business School faculty members contribute to the program, including:

Faculty

“Becoming a general manager isn’t simply a promotion; the role is often unlike anything a manager has been previously asked to do. Where they were once called on to lead a specialized group, they are now in the position of building relationships between sometimes very disparate specialists. The focus shifts from the independent to the interdependent, from doing to helping.

“This gap between how the functional specialist works and how the generalist succeeds is what led me to create the program in 1997. Over the course of two weeks there is a tremendous amount of knowledge that can be acquired, many tools that can be gained and professional relationships that can be forged. I like to say that managers today live in a whitewater world. It’s choppy and uncertain. Then it’s cloudy and windy, too. You need all the help you can get.”

—Professor Biggadike

www.gsb.columbia.edu/execed E-mail: execed@columbia.edu Phone: 1.212.854.3395

Executive Development Program: The Transition to General Management

Curriculum

Personal Development and Integrated Learning Opportunities

Special Features

“We spend a significant amount of time understanding the components of this kind of leadership and how current strengths can be developed to serve these new needs. Together with professional coaches, participants present challenges from their own careers that have involved each of those dynamics. Each participant’s case is given 2 hours of attention and incorporates discussion, analysis, and role-playing.

“The program sessions that I particularly enjoy are those where we analyze the decision-making process of business, political and military leaders during times of crisis. Sometimes we read cases, other times we have a guest lecturer or screen a film. It is always enlightening to learn how much the success of leaders can be traced to cognitive behavior and to see the wresults of their performance when gripped by emotions. It is also quite entertaining to experience how things that were thought of as ‘just part of a movie’ can become an important part of a lively debate.”

—Professor E. Ralph Biggadike, Faculty Director

Week 1

Week 2

Cross-Functional Leadership

Maximizing Performance of Individuals and Departments

• Thechallengeofleadingorganizations – Understand the dynamics of an organization – Learn how general managers can gain perspective on their organizations

• Consensusandconflict-basedapproachesindecisionmaking – Broaden your range of techniques –Explorehowconflictcanimpactthequalityofdecisionsandtheirimplementation

• Experiencinggroupsandthinkingsystemically – Develop a deeper understanding of high-performance leaders – Discover how to lead people to excel

• Accountingandratioanalysis – Understand the meaning of a firm’s income statement and balance sheet – See how accounting ratios provide valuable clues to business performance

• Projectionsandcashmanagement – Recognize the contrast between equity financing and debt financing – Learn how companies project their cash needs

• Personalcasesituationsandpracticumingroupleadership – Gain insight into behavior patterns that limit personal effectiveness – Practice putting ideas into action

www.gsb.columbia.edu/execed E-mail: execed@columbia.edu Phone: 1.212.854.3395

Executive Development Program: The Transition to General Management

General Information

Contact Us for More Information

Call Anthony Madonna, Director of Learning Solutions, at (212) 854-6016. He can also be reached by e-mail, am1390@columbia.edu.

2009 Session: November 8–20, 2009 2010 Sessions: June 6–18, 2010 October 17–29, 2010

*Dates, price and location subject to change

Tuition: $24,500* — Tuition includes materials, all meals and single room accommodations.

Location: Dolce Norwalk, a four-star conference center one hour outside of New York City.*

Audience: Upper-level to senior-level executives with 10-15 years of experience who seek significant growth opportunities in their organizations.

Application: Register online at www.gsb.columbia.edu/execed.

Certificate in Business Excellence

You can earn the Certificate in Business Excellence (CIBE) by completing a total of 18 program days, from any combination of Executive Education programs, within a four-year period. Any program from the open-enrollment program portfolio or from custom programs can be applied toward the completion of the Certificate. Choose the programs that suit your needs and meet your educational criteria. Columbia can also work with your company to develop a co-branded CIBE that is in alignment with your corporate objectives.

To begin planning your customized CIBE path today, contact Anthony Madonna, Director of Learning Solutions, at 212-854-3395 or am1390@columbia.edu.

Transition to General Management earns you 13 program days toward completing the Certificate in Business Excellence (CIBE), exclusive to Columbia Business School. Earning the CIBE grants you select Columbia Business School alumni benefits:

• Invitationstoalumnieventsandprograms around the world

• Globalnetworkingopportunities

• LifetimeColumbiaBusinessSchool e-mail address

• SubscriptionstoallColumbiaBusiness School alumni publications

• EligibilitytojoinaColumbiaBusiness School alumni club

“This program will definitely help me in my transition to general management. It gave me awareness of the complexity I will be facing but also of the set of skills I will need to be successful.” Thomas Delignon Retail Director Japan Chaumet (LVMH Group)

Executive Development Program: The Transition to General Management General Information

www.gsb.columbia.edu/execed E-mail: execed@columbia.edu Phone: 1.212.854.3395

Executive Development Program: The Transition to General ManagementExecutive Development Program: The Transition to General Management Important Program Information

Application

Admission Qualifications

Language Requirements

Deadlines

Cancellation Policy: Withdrawals, Transfers, Substitutions

Visas

You can register for Executive Development Program: The Transition to General Management online by visiting our Web site at www.gsb.columbia.edu/execed. Once your application has been reviewed, you will receive an e-mail welcoming you to the program, with a link to your invoice. Please remember that all tuition and fees must be paid before the start of the program.

Successful candidates will be upper-level to senior-level executives with 10-15 years of experience who seek significant growth opportunities in their organizations.

ParticipantsmustbesufficientlyfluentinEnglish(recommendedTOEICscore:750-800)tocompletereading assignments and participate meaningfully in discussions and working groups.

Qualified applicants are accepted on a first-come, first-served basis. Programs are often fully subscribed, so early registration is recommended.

All notification of withdrawals, transfers and substitutions must be sent in writing to Columbia Business School Executive Education. Full refunds can be obtained up to 30 days before the program start date. Due to the costs incurred for program preparation and administration, any cancellations or requests for transfers or deferrals received 30 days or less from the program start are subject to penalty fees as described in the chart below.

Substitutions: All participant substitutions are subject to the sole discretion of Columbia Business School Executive Education. Requests must be submitted in advance and will be reviewed on an individual basis, based on participant qualifications and lead time needed for any program pre-work.Transfers: Transfer requests must indicate the new dates and/or new program the participant wishes to attend. Transfers are valid only within one year of the original program start date.Refunds: Any remaining balance of a cancelled program’s payment can be applied to another Columbia Business School Executive Education program within one year of the program date. After one year, the balance is non-refundable.*

If you require a visa, you will need a B1 business visa for these programs. Note that some embassies may ask that you apply for a student visa, but because these programs are nondegree and participants are visiting the United States on business, the B1 is the appropriate visa.

Columbia Business School Executive Education follows the U.S. State Department guidelines, which can be found at http://travel.state.gov/visa/questions/questions__4433.html. It is against University policy for a representative to contact the embassy directly for a participant. However, there is a standard letter that can be sent to you to present to the embassy, if needed. If you would like to request this letter, please contact execed@columbia.edu.

Full tuition is non-refundable under these conditions: 1. The registrant or substitute does not enroll in another program within one year** of the original start date, and/or2. The registrant or substitute defers or transfers more than two times. *Columbia Business School Executive Education is not responsible for travel or related costs under any circumstances. Participants may want to consider purchasing trip cancellation insurance in the unlikely event that a program is cancelled or they cannot attend for personal or professional reasons. **For any program with more than two iterations in an enrollment year, tuition is non-refundable after 2nd transfer.

Time Cancellation—Transfer Penalty

More than 30 days notice 0%14 to 30 days notice 30% Less than 14 days notice 50%

www.gsb.columbia.edu/execed E-mail: execed@columbia.edu Phone: 1.212.854.3395

Executive Development Program: The Transition to General ManagementAbout Columbia Business School Executive Education

Columbia Business School’s renowned Executive Education programs create a bridge between theory and practice by offering a rich, global perspective. Columbia’s nondegree open-enrollment programs address individual development needs in leadership, strategy, marketing, finance and social enterprise, providing executives with an understanding of powerful new academic approaches and their application to achieve results.

Columbia Business School partners with custom clients on designing and executing organizational initiatives that enable a critical number of top-level executives to meet their corporation’s strategic goals.

Please visit www.gsb.columbia.edu/execed to view the complete program portfolio.

Educational Options for a Lifetime

Full-Time MBA Program

Executive MBA Programs (EMBA)

Doctoral Program

Columbia Business School offers a number of educational programs, each with the Columbia standard of excellence.

Columbia Business School offers a comprehensive business education with an exceptional faculty, groundbreaking academic programs and an incomparable network. Columbia Business School’s location in one of the world’s most dynamic cities makes the Columbia MBA a program of choice for exceptional applications worldwide: www.gsb.columbia.edu/mba.

Alternative options allow midcareer professionals to remain at their jobs while earning an MBA degree, putting what they learn into practice immediately: www.gsb.columbia.edu/emba.

Offered by the Graduate School of Arts and Sciences and administered by the Business School, the PhD Program each year produces some of the world’s most sought-after researchers and scholars: www.gsb.columbia.edu/doctoral.