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EXHIBITION REPORT Air Conditioning, Refrigeration and Building Services
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Page 1: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

Exhibition REpoRt

Air Conditioning, Refrigeration and Building Services

Page 2: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

MElbouRnE continuEs to iMpREssThe Melbourne Convention and Exhibition Centre buzzed from

the morning of the show until the last visitors were encouraged

to leave at 4pm on Thursday 22nd May. Visitor numbers were

steady across the three days, totaling 7,774 – around 5% higher

than the 2012 show, which had eclipsed previous records.

Long term ARBS exhibitor Kevin Marr, Managing Director,

Carel Australia triumphantly stated “Our experience at ARBS

has continually improved and is always a very important event

on our calendar. However this year’s ARBS has by far exceeded

our expectations in terms of number of visitors and the level of

interest in our solutions. Fantastic for our brand awareness.

Please pass on our congrats to your team. The numbers speak

for themselves.”

And this from another long term exhibitor -“Well done to

you and your team, I do believe that this was the best show

for Recom and we enjoyed our time in Melbourne very much.”

Peter Frey, Recom Engineering.

ARBS 2014 in Melbourne delivered the perfect combination

of products, technology, information and networking

opportunities that accurately conveyed the exhibition theme

“connecting your industry”.

Air conditioning, Refrigeration and building services trade exhibition

Exhibition FActsVenue: Melbourne Convention & exhibition Centre, South Wharf, Melbourne Victoria

Open Days: Tuesday 20th May, 2014 Wednesday 21st May, 2014 Thursday 22nd May, 2014

FlOOr area: Exhibition: 9 bays = 13,500 m2 Seminar rooms: Clarendon Rooms Levels 2 & 5 = 2,665 m2

Page 3: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

A FEw woRds FRoM thE ARbs chAiRMAn

Air conditioning, Refrigeration and building services trade exhibition

ARBS 2014 in Melbourne was an

impressive exhibition – it looked

sensational with exhibitors putting

in that extra effort to inspire

the attendees. The range of

products and services on display

demonstrated that our industry

is flourishing with a large cross

section of manufacturers and

suppliers offering comprehensive

industry solutions.

The supporting seminar program was once again well received

and attended by over 900 delegates. Keynote speakers Paul

Edwards (MIRVAC) and The Honorable Matthew Guy, Minister

for Planning (VIC) both provided insights into sustainable

development, responsible planning, and the commitment to

optimising scarce resources and limiting the impact

of emissions.

The carbon tax was again under the microscope as were

refrigerant regulations and new developments in HFO’s and their

future impact on the industry.

The 2014 Awards program saw some hotly contested categories

particularly in the product submissions with a record number of

entries recorded. My congratulations go to the worthy winners

in each category. Mc’d by funny man Shane Bourne, the awards

presentation gala dinner was a well attended success with over

420 people dining in style at the Savoy Ballroom of Melbourne’s

Grand Hyatt hotel.

The ARBS Team of Sue Falcke, Jane Burren, Melinda Taranto,

Tanya Duncan & Liz Small should be congratulated for their hard

work in bringing together the Exhibition, the Seminar program and

the Awards program and dinner.

ARBS 2014 according to all accounts from exhibitors, visitors and

organisers was an unreserved success and we look forward to the

opportunity of building on and exceeding these results in 2016.

Ian Hopkins

CHaIrman

Page 4: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

2,583

3,124

2,067

TuesDay 20Th May

WeDnesDay 21sT May

ThursDay 22nD May

VisitoR bREAKdown stAtsTOTAL VISITS = 7,774

Air conditioning, Refrigeration and building services trade exhibition

Page 5: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

VisitoR pRoFEssionAl pRoFilE

12.2%

11.3%

20.2%

12.2%

9.5%

0.6%

1.7%

2.3%

2.8%

0.4%

1.0%

5.8%

1.2%

1.3%

5.3%

12.2%agenT / DisTribuTOr /

WhOlesaler / reTailer

COnsulTanT

COnTraCTOr

engineer

OTher

gOVernMenT

sTuDenT

pluMber

purChaser

speCiFier

eDuCaTOr

FaCiliTy / prOperTy / prOjeCT Manager

arChiTeCT / Designer

builDer / DeVelOper

MeChaniC

TeChniCian

Air conditioning, Refrigeration and building services trade exhibition

Page 6: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

VisitoR GEoGRAphicAl locAtions

60%15%

8%

5%

4%

1%5%0% 1%

ViCTOrianeW sOuTh Wales

QueenslanD

WesTern ausTralia

sOuTh ausTralia

TasMania

inTernaTiOnal

1%aCT

nT unknOWn

Air conditioning, Refrigeration and building services trade exhibition

Page 7: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

9.00%

37.10%

47.70%

42.60%

33.00%

38.90%

30.10%

16.60%

20.80%

25.90%

30.80%

12.70%

15.10%

29.80%

19.40%

22.30%

23.90%

10.90%

15.20%

24.70%

16.90%

26.60%

21.60%

10.20%

10.20%

13.90%

23.10%

24.50%

22.90%

31.50%

35.90%

17.90%

7.90%

17.00%

11.60%

16.40%

15.10%

2.00%

14.60%

19.70%

26.70%

30.80%

23.10%

14.80%

12.90%

20.30%

14.90%

19.40%

23.00%

12.60%

hVaC sysTeMs

inDOOr air QualiTy

inDusTry assOCiaTiOns

insulaTiOn

lighTing

naTural reFrigeranTs

nOise anD VibraTiOn

OTher

parTs anD repairs

puMps

reFrigeranTs

reFrigeraTiOn - COMMerCial

reFrigeraTiOn - inDusTrial

reFrigeraTiOn - resiDenTial

saFeTy eQuipMenT

sOlar air COnDiTiOning

TeChniCal liTeraTure

TOOls anD aCCessOries

VenTilaTiOn

WaTer TreaTMenT

pRoduct intEREst cAtEGoRiEs

Air conditioning, Refrigeration and building services trade exhibition

Fans

FilTers / FilTraTiOn

Fire sysTeMs

FOOD anD beVerage eQuipMenT

geOTherMalTeChnOlOgy

heaT exChangers

heaT puMps

heaTing sysTeMs

hVaC sysTeM Design

Chillers

COMpOnenT parTs

COMpuTer sOFTWare

COnTrOls

COOling TOWers

Design

DuCTing

DusT / FuMe COnTrOl

eleCTriCal serViCes

energy ManageMenT

enVirOnMenTally susTainable Design

a/C - auTOMOTiVe / TranspOrT

a/C - CenTral planT

a/C COMMerCial

a/C - DuCTeD sysTeMs

a/C - inDusTrial

a/C - paCkage uniTs / spliTs

a/C - resiDenTial

air puriFiCaTiOn

air QualiTy COnTrOl

builDing auTOMaTiOn sysTeMs

Page 8: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

26.40%

31.20%39.40%

71.80%

2.0%

40.7%

sOurCe neW businessOppOrTuniTies

sOurCe neW suppliers

VisiT CurrenT suppliers

see neW TeChnOlOgies Or prODuCTs in aCTiOn

OTher

neTWOrk WiTh inDusTry peers

VisitoR suRVEy dAtAWhy dO yOu ATTend ARBS?

Air conditioning, Refrigeration and building services trade exhibition

Page 9: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

27.70%

30.90%31.90%

6.30%

3.20%

likely

Very likely

DeFiniTely

nOT likely

nO

VisitoR suRVEy dAtAdId yOu fInd Any pROduCTS OR SeRVICeS ThAT yOu WOuLd uSe OR Buy In The nexT 2 yeARS?

Air conditioning, Refrigeration and building services trade exhibition

Page 10: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

50.50%

0.90%33.60%

18.00%

26.30%

27.70%

18.80%

13.90%

energy eFFiCienCy

OTher

susTainabiliTy

eDuCaTiOn / Training

COMMissiOning

builDing COMplianCe anD regulaTiOns

CliMaTe aDapTaTiOn

CarbOn eMissiOns

Air conditioning, Refrigeration and building services trade exhibition

VisitoR suRVEy dAtAWhAT InduSTRy ThemeS ARe Of InTeReST TO yOu?

Page 11: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

27.10%

33.40%17.10%

8.10%

7.80%

0.90%

3.00%

3.60%

One Day

halF a Day

less Than 4 hOurs

One anD a halF Days

TWO Days

OTher

TWO anD ahalF Days

Three Days

Air conditioning, Refrigeration and building services trade exhibition

VisitoR suRVEy dAtAhOW LOng dId yOu Spend AT ARBS?

Page 12: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

Air conditioning, Refrigeration and building services trade exhibition

19%

42%

31%

exCellenT

Very gOOD

gOOD

Make neW business COnTaCTs

28%

45%

19%

exCellenT

Very gOOD

gOOD

MeeT WiTh exisTing business COnTaCTs

25%

41%

27%

exCellenT

Very gOOD

gOOD

FinD neW prODuCTs anD serViCes

24%

38%

28%

exCellenT

Very gOOD

gOOD

FinD neW TeChnOlOgy

22%

41%

27%

exCellenT

Very gOOD

gOOD

neTWOrk WiTh inDusTry

7%

15%

22%

exCellenT

Very gOOD

gOOD

learn aT inDusTry seMinar prOgraM

15%

37%

30%

exCellenT

Very gOOD

gOOD

see DeMOnsTraTiOns OF prODuCTs Or serViCes

21%

42%

29%

exCellenT

Very gOOD

gOOD

upDaTe yOur knOWleDge On prODuCTs anD TeChnOlOgies

VisitoR suRVEy dAtAhOW dId yOu RATe ARBS TO…

Page 13: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

31%

32%27%

6%

3%

likely

Very likely

DeFiniTely

nOT likely

nO

VisitoR suRVEy dAtAdId yOu fInd A SuppLIeR yOu WOuLd uSe In The nexT 2 yeARS?

Air conditioning, Refrigeration and building services trade exhibition

Page 14: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

soME coMMEntsFRoM VisitoRs

Air conditioning, Refrigeration and building services trade exhibition

“Was my first time there and now don’t intend to ever miss another one. it was excellent.”

“i have to say the best business exhibition show i have been to in the last 5 years it was excellent, a great insight into what is out there that i would not have been exposed to at my current work place.”

“brilliant!”

“it was very good as usual, but too much to see in the 2 hours available.”

“all companies and products on display were followed up with good personal service and information as requested at the time.”

“excellent effort in all respects. Well done. excellent & quality presenters.”

“Well organised with a variety of exhibitors to provide an adequate interest to all viewer categories.”

“i believe this is one of the better trade shows i have been to. i go to many trade shows in industries such as electrical, oil & gas and mining.”

“Very productive for future business.”

“Well set out displays and very interactive, my team enjoyed the event!”

“Found it very helpful to our business and customers needs.”

“i had a really good time exploring the sites and meeting people i can’t wait to go again.”

“great first time experience at the show, definitely heading to the next one!”

“arbs is a great event.”

“i have visited exhibitions in europe & usa and was very impressed by the quality of the arbs 2014 exhibitor stands, all were of world quality. Well done.”

“Overall it was a good beneficial day. got a lot out of the exhibitors and would like to thank them all for getting out of their way to educate us on what’s around in the industry.”

“great displays and cross sectional representation of the trades.”

“best year yet, had the most productive time spent with regards to products, suppliers & networking.”

“it was the first visit this year. i saw so many things that i was not aware of.. so i will definitely be going again next year. just need to keep up with what is going on...”

“i really enjoyed it, and made some great contacts. Thanks for putting on a good show.”

“arbs is great for me and the industry anyone with business improvement in mind is foolish if they don’t attend. keep me registered.”

Page 15: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

Air conditioning, Refrigeration and building services trade exhibition

number of exhibitors = 252

international exhibitors = 35

Countries represented: China, Thailand, Germany, Malaysia, India, Singapore, USA, Italy, Brasil, Korea, New Zealand, Taiwan, Canada, Austria.

ExhibitoR stAts 2014

Page 16: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

74.1%

16.7%25.9%

72.2%

72.2%

87.0%

74.1%

64.8%

prOMOTe COMpany branD / iMage

DeVelOp DisTribuTiOn Or agenCy neTWOrks

CusTOMer prODuCT aWareness anD Training

prOMOTe neW prODuCTs / serViCes

MainTain presenCe in inDusTry

generaTe neW business

DeMOnsTraTe yOur prODuCTs / serViCes

COMMuniCaTe WiTh CurrenT CusTOMer base

Air conditioning, Refrigeration and building services trade exhibition

ExhibitoR stAts 2014WhAT WeRe yOuR mAIn ReASOn/S fOR exhIBITIng AT ARBS 2014?

Page 17: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

Air conditioning, Refrigeration and building services trade exhibition

WAS ARBS 2014 A SuCCeSSfuL ShOW fOR yOuR COmpAny?

66.7%yes

33.3%nOT sure yeT

0%nO

dId yOu AChIeVe yOuR exhIBITIng OBjeCTIVeS?

68.5%yes

31.5%nOT sure yeT

0%nO

dO yOu InTend TO exhIBIT WITh ARBS In 2016?

67.3%yes

32.7%DOn’T knOW yeT

0%nO

ExhibitoR stAts 2014

Page 18: Exhibition REpoRt - Air conditioning, Refrigeration Building Services ...€¦ · Air conditioning, Refrigeration and b uilding services trade exhibition Exhibition FActs Venue: Melbourne

soME ExhibitoR FEEdbAcK

Air conditioning, Refrigeration and building services trade exhibition

“arbs 2014 was a very good show for us. The people through were great and the location and venue is also great.”

“great support from the organizers, good value for money, thanks for providing trackers free of charge - it’s very valuable for us.”

“it was a high quality exhibition with many companies making great efforts and investments to showcase the products - arbs has come a long way!!”

“Well organised - an impressive event.”

“Well organised and well attended.”

“Very impressive with all companies making a major effort to present excellent stands. Cannot comment on the speakers as too busy on the stand.”

“great event, genuine business interest, will do this again for sure - great to see it come to Mel.”

“We ended with a very good show. Worked on many levels for us.”

“i feel any Melbourne show is much better than sydney - i feel that the venue in sydney inhibits people from attending so having it in Melbourne 2016 is good.”

“arbs was a very well organized show.”

“This was our first show, so we are unsure of any results as yet. however, the total presentation was quite good.”

“it was a great success for our company and we had a lot interesting potential and existing customers on the stand.”

“i thought is was very well organised and run show -the best i have been involved in.”

“..well done to you and your team, i do believe that this was the best show for recom and we enjoyed our time in Melbourne very much.

“Very well run event, great communication, before and during.”

“Well organised, good venue.”

“Our experience at arbs has continually improved and is always a very important event on our calendar. however this years arbs has by far exceeded our expectations in terms of number of visitors and the level of interest in our solutions. Fantastic for our brand awareness. please pass on our congrats to your team. The numbers speak for themselves.”


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