Experience The Windstream Advantage

© 2011 Windstream Communications, Inc. | 008906

Agenda

Our Brand Statement – Why Windstream?

Company Overview

Financial Highlights

Nationwide Presence. Local Support.

Smart Solutions. Personalized Service.

Experience The Windstream Advantage

Our Brand Statement – Why Windstream?

We are a nationwide, enterprise-focused communications

and technology service provider with a commitment to be our customers’ trusted advisor. By being more tenacious and attentive than our competitors, we deliver the right

combination of smart solutions and personalized service.

Company Overview

Advanced Communications & Technology Solutions

S&P 500 Company with $6 Billion in Annual Revenue

More than 450,000 Business Customers Nationwide

Over 150 Offices Across the U.S.

Approximately 14,500 Employees

100,000 Fiber Miles

6 Network Operations Centers (NOCs)

Enterprise-Class Data Centers

Headquartered in Little Rock, AR

Financial Highlights

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NASDAQ: WIN

Revenue: $6.1 B*

Operating Cash Flow: $2.4 B*

* Pro forma for all acquisitions, including PAETEC for LTM Q3 ’11. Operating cash flow defined as operating income before depreciation and amortization excluding the impact of restructuring charges, pension expense, and stock based compensation.

WIN

Smart Solutions. Personalized Service.

Data Solutions Voice Solutions Internet Services Data Center Services

VoIP & Data Bundle • Business Lines • Small Business Bundles • Data Centers Hosted VoIP & Data Bundle • ISDN-PRI • Business-Class Internet • Disaster Recovery T1 Bundle • Long Distance/Toll-Free • T1 Dedicated Internet • Colocation MPLS VPN/VLAN • T1 DCS • Ethernet Internet

Managed Network Security • Hosted VOIP

Managed Router

Private Line

Frame Relay

Cloud Computing Managed Services Equipment Solutions Additional Services

Public Cloud • Hosting • Communications Systems • Web & Email Hosting Private Cloud • Network Services • Routers • Fax-to-Email Hybrid Cloud • Security • Switches • Audio/Web Conferencing Cloud Storage • OS Management • Wireless LAN • Internet Security

• Middleware Management • Security • Online Backup

• Database Management • Financing • Tech Help & PC Support

• Storage • Maintenance & Warranty

Experience The Windstream Advantage

Fiber Ready. We offer more than 100,000 miles of fiber to provide you with faster, more reliable service nationwide.

A Proven Track Record. We have a reputation for keeping businesses connected. Our industry expertise encompasses the areas of healthcare, finance, hospitality, retail, education, government, and more.

Smart, Secure Solutions. Whether you run a small business or a multi-location enterprise, we will work with you to develop a customized solution to meet your needs.

Exceptional Customer Care. Nothing is more important to us than taking care of our customers. We have local technicians in your community to provide the highest level of service. If you need technical support, or just have a question about your services, our support team is available 24 x 7.

The Customer Advantage with Windstream

Customized solutions and superior products

State-of-the-art network facilities

Financial strength to serve our customers and maintain our network

Ease of installation making switching to Windstream simple

Service after the sale–outstanding Customer Care, Account Management, and Technical Support

Flexibility to change as you change

Continued focus on YOU and your needs

Local sales and dedicated account management teams

Network management 24x7 by industry-certified professionals

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A& • A

READY FOR THE STORM!

II

During hurricane season, the Windstream technical team is fully prepared for any storm. We're ready because we've been there. During 2005's devastating hurricane season, Windstream maintained its Network Operations Centers throughout Florida and along the Gulf Coast. While other carriers struggled to maintain operations, Windstream technicians and engineers worked 24 X 7 to ensure all facilities were protected. While we cannot prevent a hurricane, we can minimize the impact—both to our network and to the communications services we provide to our customers.

"We never expected the extraordinary care we received from Windstream. Everyone, from our Account Manager to our field technician, kept us fully informed. Our service was restored much faster than we anticipated. All in all, we were treated as if we were the only business affected by the storm."

-Omega Hospital LLC Following Hurricane Katrina, 2005

We have agreed to extend this for the LIFETIME

of you being our customer!

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