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Exploring the changes in the field of HRM
By
Weiwei Hua
2007
A dissertation presented in part consideration for the degree of MSc in
International Business
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Acknowledgements
This dissertation would not have been completed without the guidance, assistance and
encouragements from my supervisor, friends and relatives. I would like to take this
opportunity to thank a number of individuals who have contributed to the completion of
this dissertation.
First of all, I would like to thank Professor Nick Bacon for his help and support
throughout the process of this dissertation, for his invaluable advices on my work, and for
taking his time to give me academic guidance.
Secondly, I would also like to thank my parents for their never-ending support, loving
care, encouragement and faith in me.
Finally, I would like to extend my thanks to my friends who have given me support and
courage to achieve so much more than I could ever have done alone, making this year
more meaningful than I could possibly imagine.
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Abstract
Human resource management (HRM) involves the administration of employees to
achieve managers objectives. It is different from traditional resource management that
originated in the USA and have adopted in the UK. However, according to Freges (2005)
study, the academic interests outside the UK and US, and the increase of global academic
cooperation (e.g. joint publications by authors from different national institutions,
international conferences), there are some changes of HRM issues in the 21st century
compared with that in the early 1990s. Hence, the objective of this dissertation is to
explore the main changes in the field of HRM focusing on the research patterns and
content of topics. Also, it aims to examine the recent tendency of HRM research towards
internationalization.
First of all, it reviews the literatures, outlining the background, key areas and the relevant
changes of HRM, reviewing Freges (2005) previous work and the issue of international
human resource management (IHRM). By employing the quantitative research method,
the study collects information and data from the articles published in one of the
mainstream HRM journalsthe International Journal of Human Resource Management
between 1990-1992 and 2006. Based on the analysis and discussion of the results, the
dissertation traces the changes in the field of HRM, finding main changes both in research
patterns (the nature and the content of articles) and in the key areas of HRM. Moreover, it
examines the future tendency of HRM development towards internationalization.
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Content
Chapter One Introduction..............................................................................................8
1.1 Background of the research ........................................................................................9
1.2 Objectives of research ..............................................................................................11
1.3 Structure of research.................................................................................................11
Chapter Two Literature Review ..................................................................................14
2.1 Background of HRM ................................................................................................15
2.1.1 The origins of HRM............................................................................................15
2.1.2 Key models and definitions of HRM ..................................................................18
2.1.3 Debate the changes in the field of HRM ............................................................23
2.2 Key areas of HRM....................................................................................................28
2.2.1 Recruitment and selection..................................................................................28
2.2.2 Training and development..................................................................................31
2.2.3 Reward ...............................................................................................................33
2.2.4 Employee Relations............................................................................................36
2.3 International Human Resource Management ...........................................................42
2.4 Review of the previous HRM work..........................................................................45
Chapter Three Methodology........................................................................................49
3.1 Research Questions ..................................................................................................50
3.2 Selection of research method ...................................................................................50
3.3 Research Process ......................................................................................................53
3.4 Research Limitations................................................................................................57
Chapter Four Results....................................................................................................58
Chapter Five Discussion and analysis.........................................................................70
5.1 Research patterns of the articles ...............................................................................72
5.1.1 Nature of articles ...............................................................................................72
5.1.2 Content of articles..............................................................................................76
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5.2 Content of topics ......................................................................................................80
5.2.1 Employee Relations............................................................................................80
5.2.2 Recruitment ........................................................................................................84
5.2.3 Training..............................................................................................................88
5.2.4 Reward ...............................................................................................................91
5.2.5 Others.................................................................................................................94
5.2.6 HRM...................................................................................................................96
Chapter Six Conclusions ..............................................................................................99
6.1 Conclusion..............................................................................................................100
6.2 Limitations..............................................................................................................105
6.3 Recommendations ..................................................................................................105
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List of Figures
Figure 1: The Human Resource Management Cycle .........................................................15
Figure 2: The Harvard Model of HRM..............................................................................17
Figure 3: Storeys Model of Mapping the Various Meanings of HRM .............................19
Figure 4: Guests Normative HRM Model ........................................................................20
Figure 5: HRM Model .......................................................................................................22
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List of Tables
Table1: Year/Nationality of institution of the authors .......................................................59
Table 2: Year/Nature of Article .........................................................................................61
Table 3: Year/ Research method of empirical papers ........................................................62
Table 4: Year/Single Country/ Comparative Countries.....................................................63
Table 5: Year/ Single Country ...........................................................................................64
Table 6: Year/Comparative countries ................................................................................66
Table 7: Year/manager or non-manager............................................................................67
Table 8: Years/ Topic.........................................................................................................68
Table 9: The research patterns of the International Journal of Human Resource
Management.....................................................................................................71
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Chapter One Introduction
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1.1 Background of the research
Human resource management (HRM) was originated in the United States and adapt in the
United Kingdom in recent years. It is defined as a strategic and coherent approach to the
management of an organizations most valued assetsthe people working there who
individually and collectively contribute to the achievement of its objectives. (Armstrong,
2006: 3) A couple of decades ago, it was scarcely to find the HRM term outside the
USA. For example, on the basis of Storeys (2001) information from the Amazon.co.uk
website in 2000, there were seldom books mentioning the term of HRM, only 448
publications concerning the HRM term and 394 books with regard to HRM titles. Coming
into the 21st century, the subject of HRM started to flourish, with numerous books,
research publications, encyclopaedic dictionaries about HRM (Storey, 2001).
With the rapid development of globalization, global economic growth, the intensification
of international competition and the expansion of international business, HRM have
started to play a key role in shaping the competitive advantage of an organization
(Wernerfelt, 1984; Barney, 1991). Indeed, the effective management of human capital
through human resource strategy exerts an important impact on the success of
organizations in the global environment. Hence, it is of vital importance to develop HRM
in order to meet all kinds of social requirements through HRM practices which comprise
human resource planning, recruitment and selection, appraisal and performance
management, reward management, training and development, employee relations,
Union-management relations (Bratton and Gold, 2003).
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Since HRM has developed in the 21st century, it is important for us to find the changes in
the fields of it compared with that in the 1990s. On the one hand, the ongoing
globalization exerts a significant influence on the changes of HRM. For example, an
increasing number of expatriates are sent to work abroad, which is one of the challenges
for both the international HRM and multinational corporations (MNCs). Thus, it is crucial
for companies to make great efforts to modify HRM practices, policies and strategies to
adapt to the international environment. On the other hand, it is essential to note that the
changes of human resource management are influenced by the internationalization of
academic research activities including the international conferences, joint publications by
various authors of different nationalities, cross-citations and joint international funding,
etc (Frege, 2005).
According to Freges (2005) previous work investigated the changes of industrial
relations through several varieties, the intensifying global academic activities, it may exist
certain changes in the field of HRM. So far, there are also a limited number of studies
referring to that. Hence, the aim of this research is to systematically explore the main
changes in the field of HRM, to pose the question whether HRM is becoming
international via analysing the mainstream HRM journalthe International Journal of
Human Resource Managementedited by Michael Poole at Cardiff. The researcher will
examine in what ways HRM has changed through quantitative research method, such as
research topics, nationality of institution of authors, nature of articles. Moreover, the
changes in the focal areas of HRM practicesreward, training and development,
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employee relations, recruitment and selection will also be investigated. The results of this
paper are valuable and meaningful not only for the managerial development of
multinational companies, but also for the academic research of international scholars.
1.2 Objectives of research
The research aims to explore the changes in the field of HRM from the articles of the
International Journal of Human Resource Managementin 1990-1992 and in 2006. The
aim of this study can be further decomposed into the following major research objectives.
(1) To examine the changing field of HRM with a particular focus on the research patterns
and the content of topics.
(2) To investigate how and why key areas of HRM research have been changed.
(3) To explore the tendency of HRM research in terms of its development toward
internationalization.
1.3 Structure of research
This paper is divided into six chapters. Chapter One is Introduction. It introduces the
background, objectives and purpose of the study. Also, it concludes with the presentation
of the layout of the dissertation.
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Chapter Two reviews a broad range of theoretical literature in relation to human resource
management (HRM), mainly consisting of the origins and key models of HRM, major
areas of HRM, international human resource management (IHRM), and previous work of
industrial relations.
In Chapter Three, the research method (quantitative research method) and process will be
specified. Moreover, the empirical research is done through sample selectionarticles in
theInternational Journal of Human Resource Managementin the early 1990s and in 2006,
comparing eight variables that are summarized as the form of eight tables in Chapter
Four.
In the following part, the research result will be addressed and described by the eight
tables in Chapter Fournationality of institution of the author, nature of article,
research method of empirical papers, single/ comparative countries, single country,
comparative country, manager or non-manager, and topics.
Chapter Five contains systematic discussion and analysis of the research findings in the
central changing fields of HRM focusing on the eight tables of the results, which is also
on the basis of reviewing the pertinent literatures of HRM and engaging in both the
quantitative and qualitative work.
Finally, Chapter Six involves the conclusion and implementation of the whole research,
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examining the findings with academic literatures. Moreover, it ends with answering
underlying research questions and achieving the objectives for this paper. Based on the
above summary, it also presents some limitations and provides relevant recommendations
for the future studies.
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Chapter Two Literature Review
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2.1 Background of HRM
2.1.1 The origins of HRM
Human resource management (HRM) originated in the USA. In general, there are two
schools of thought of HRM in the USAthe matching model (Fombrun et al., 1984) and
the Harvard framework (Beer et al., 1985). The matching models of HRM can be divided
into four elements that are closely related to employees performance, forming the HRM
cycle and presenting the interrelationship of internal HR activities and business strategies
as follows (Fombrun et al, 1984).
Figure 1: The Human Resource Management Cycle (Bratton and Gold, 2003: 19)
In terms of selection, selecting candidates through both subjective and standardized
criteria relied on the objectives and structure of organizations (Marchington and
Wilkinson, 2005). With regard to rewards, various means are expected to facilitate
employees to achieve high levels of performance, such as adopting performance-related
pay, bonuses (Marchington and Wilkinson, 2005). However, appraisal is based on
peoples performancethe concept of competencies, which aims to motivate
Selection Performance Appraisal
Human resource development
Rewards
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employees by means of equitable distribution of rewards and development (Storey, 1989).
The approach to development, such as training, management education (Constable and
McCormick, 1987; Handy, 1987) can not only improve employees performance for the
time being but also may stimulate future contribution to the firm (Storey, 1989).
By contrast, the Harvard framework of HRM covers six basic factors as the figure shows
(Beer et al, 1985). Firstly, the situational factors are related to the environment in which
the organizations are operating (Marchington and Wilkinson, 2005). The second
component is the stakeholder interests, focusing on the activities interests of the business
owners, the employees and the union (Bratton and Gold, 2003). Moreover, HRM policy
choices pay more attention to managements decisions and actions (Marchington and
Wilkinson, 2005). In addition, HR outcomes (the fourth factor) consist of 4Cs concern
high individual performance for seeking the effectiveness of outputs and high employee
commitment for achieving organizational objective (Bratton and Gold, 2003). The fifth
one is declared from the perspective of employers, long-term consequences concerns
individual well-being, organizational effectiveness and societal goals (employment and
growth). A feedback loop is regarded as the final element in the framework, indicating the
complicated and intimate relationship among the above-mentioned parts (Marchington
and Wilkinson, 2005)
As HRM emerged in the UK in the mid-1980s (around 1985/86), hard and soft
models were addressed consequently (Storey, 1989; Legge, 1995).
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Figure 2: The Harvard Model of HRM (Bratton and Gold, 2003: 2)
According to the hard model, HRM is regarded as the management of other resources
(e.g. land and capital) in an economic and calculative way (Storey, 1989; Tyson and Fell,
1986). The hard model stresses on the resource of HRM. The concept of resource is
similar to that of functional model of HRM stated by Torrington and Hall (1987). It
emphasizes various aspects of business and HR strategies and reflects a utilitarian
instrumentalism (Legge, 1995: 66). In addition, it also focuses on the high consistence of
human resource systems, policies and activities with business strategies (Legge, 1995).
The hard model of HRM aims at not only driving the objectives of organizations, but
also achieving the goals by integrating personnel policies, systems and practices (Hendry
and Pettigrew, 1986; Legge, 1995).
Stakeholder
Interests
Shareholders
Management
Employee groups
Government
Community
UnionLong-term
consequences
Individual well-being
Organizational
Effectiveness
Societal well-being
Human resource
outcomes
Commitment
Competence
Congruence
Cost-effectiveness
Human resource
Management policy
choices
Employee influence
Human resource flow
Reward systems
Work systemsSituational factors
Workplace characteristics
Business strategy and
conditions
Management philosophy
Labour marketUnions
Task technology
Law and societal values
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However, the soft model emphasizes on the management and delivery of resourceful
human (Morris and Burgoyne, 1973). According to the soft model, employees are
regarded as valued assets, a source of competitive advantage with their commitment,
flexibility and quality, which can be seen from Guests (1987: 516) normative HRM
model (Legge, 1995). In order to achieve organizational objectives, it requires employees
to be capable and adaptable, loyal and worthy of trust (Beer et al, 1985). In addition, it
also requires managers to generate commitment and loyalty through communication,
training and development, motivation and involvement (Storey, 1987; Storey, 2001).
2.1.2 Key models and definitions of HRM
The following figure presents HRM in two dimensions. One is the hard and soft
dimension, depending on different emphasis on human resource. Hard version stresses
on full utilization of labor resources and emphasizes the implications of strategy and
quantification. On the contrary, soft version focuses on development of individual
talents and commitment, highlighting resourceful humans (Guest, 1989). The second
dimension is strong and weak or tight and loose dimension, depending on
general or precise definition of human resource. The concept of weak term is nothing
new without any substantive change in approaches, just the re-title of the personnel
management department, providing a new and fashionable image of personnel department
like old wine in new bottle claimed by Guest (1989: 48). However, the strong term is
regarded as approaches to integrate human resource management with organization
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strategies, emphasizing on strategic human resource management. The approaches
underline and concern how to use HRM policies and fit them into business strategies as
well as how to integrate the components of HRM (e.g. training and development, reward
systems and recruitment) with the overall organizational strategy.
Figure 3: Storeys Model of Mapping the Various Meanings of HRM (Legge, 1995: 68)
Furthermore, in order to investigate how do HRM policies fit into or integrate with
business strategy, what are the effective approaches to manage labor, it is necessary to put
forward the theory of HRM by using of the normative HRM framework raised by Guests
(1987) (Legge, 1995). The model shows the essence of human resource management in
four aspects. Firstly, it shows the human resource outcomes and the goals of HRM policy,
which is the central issue of this model. Secondly, a set of HRM policies and business
strategy are introduced, which present detailed information regarding of the key areas of
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HRM. Also, the model displays some organizational outcomes. Finally, three components
that imply the success of the HRM version appears in this model, which can be
summarized as key leadership, strong culture and conscious strategy to pursue and
reinforce success of HRM (Guest, 1989).
A theory of HRM
HRM policies Human resource outcomes Organizational outcomes
Organisation/
job design
Management of change
Recruitment
selection/
socialization
Appraisal, training,development
Reward systems
Communication
Strategy integration
Commitment
Flexibility/adaptability
Quality
Leadership/culture/strategy
High
Job performance
High
Problem-solving
Change
Innovation
HighCost-effectiveness
Low
Turnover
Absence
grievances
Figure 4: Guests Normative HRM Model (Legge, 1995: 93)
From the above table, it is clear to see that there is direct relationship between a set of
HRM practices and organizational performance (Baker, 1999; Buyen and De Vos, 2001;
Purcell, 1999). There are four kinds of human resource outcomestrategic integration,
commitment, flexibility and quality, which are regarded as the goals of HRM policies. In
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order to fully achieve strategic integration, HRM policies shall be adjusted and linked
across policy areas and hierarchies. In practice, line managers play an essential role in
accepting and applying HRM policy (Guest, 1989). In order to encourage employees
behavioural commitment and to achieve high job performance, HRM policy shall include
high-quality recruitment and selection, which potentially facilitate to accomplish
organizational goals. With regard to the goal of flexibility and adaptability with
organizational structure and cost-effectiveness achievement, it is required to apply
flexible HRM policies like appraisal, training and reward systems. Furthermore, in order
to meet the high-quality of management employees, HRM policies shall focus on
goal-directed communication rather than the process of communication (Guest, 1989;
Legge, 1995)
Fordist-IR model of labor management summarizes the key components of alternative
method to certain extent, which can be seen as shown in Figure 5. From the figure, it is
clear to see the first element is about beliefs and assumptions, which includes selection
and training process and concerns more about the capability and commitment of
employees. In addition, human resource is regarded as a kind of valued asset to achieve
organizational competitive advantage through employee commitment rather than
regulations. Strategic qualities is the second component, paying much attention to
organizational strategies and senior managers that wield an important influence on
corporate success (Storey, 2001).
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1. Beliefs and assumptions That is the human resource which gives competitive edge. That the aim should be not mere compliance with rules, but employee commitment
That therefore employees should be very carefully selected and development.
2. Strategic qualities Because of the above factors, HR decisions are of strategic importance. Top management involvement is necessary. HR policies should be integrated into the business strategy- stemming from it and
even contributing to it.
3. Critical role of managers Because HR practice is critical to the core activities of the business, it is too
important to be left to personnel specialists alone.
Line managers need to be closely involved both as delivers and drivers of the HRpolicies.
Much greater attention is paid to the management of managers themselves.
4. Key levers Managing culture is more important than managing procedures and systems. Integrated action on selection, communication, training, reward and development. Restructuring and job redesign to allow devolved responsibility and empowerment.
Figure 5: HRM Model (Storey, 2001: 7)
Indeed, the involvement of employee relations managers exerts impacts on the human
resource matters and business plans, which can be seen from the Workplace Employee
Relations Survey (Cully et al., 1999). The third part is the role of managers, focusing on
line managers who play an essential role in delivering and driving human resource
policies such as target setting and management of performance-related pay. That is to say,
it is of vital importance to manage managers themselves. Fourthly, key levers are
introduced as one of the characteristics of HRM. It is more important and effective to
manage the intangible corporate culture than regulations and employee management
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process. Indeed, organization culture exerts great impact on value and beliefs (consensus),
managerial control (flexibility) and commitment (Storey, 2001).
According to the three key models of HRM mentioned above, human resource
management (HRM) is defined as a strategic method to manage the employment
relationship and strategic resource via integrated HR policies and practice that are
coherent with organizational strategy. It stresses on developing employees capacities to
achieve competitive advantage (Bratton and Gold, 2003).
2.1.3 Debate the changes in the field of HRM
1. Controversies about meaning
There are certain controversies about the meaning of HRM, which are ambiguous, various
and even contradictious (Keenoy, 1990). On the one hand, twenty years ago, Guest (1987)
and Storey (1987) argued that HRM is a kind of general approach or a particular form of
method to manage and control employment relationship. Kennoy (1999: 17) stated that
HRM methods can be seen as various collective approaches to employment management.
However, postmodernist argues that the concept of approaches is closely related to the
generic term of organizational management (Storey, 2001). However, in the 21st century,
HRM is regarded as one managerial method of different alternative ways for the
employment management (Storey and Sisson, 1993; Storey, 2001; Sisson and Storey,
2000). Storey (1995) concluded that HRM is a distinguishing method consisting of
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various cultural, strategic and technical ways to control the employment relationship, to
achieve higher level loyal and competent workforce, which is helpful to obtain
organizational competitive advantage. In addition, in 2001, Storey argues that there are
probably certain gaps and limitations to put all approaches into practice, for instance, the
issue of loyal and committed workforce, management movements (Storey, 2001).
On the other hand, recently, some debates on the changing approaches to manage
employment relationship by managers, which are in consistent with the market
imperatives to achieve the optimum use of human resources (Bratton and Gold, 2003). In
order to fully develop employees potential, stimulate their motivation and achieve
substantial competitive advantage, it is both necessary and important to change the human
resource policies and practices so as to shape organization culture and restructure
organization design rather than apply the traditional human resource management
methods (Bratton and Gold, 2003). Moreover, it is argued that the change of hierarchical
structure, expanding the job tasks like employee self-management, shape of more
intangible issues in workplace (beliefs, values) are of vital importance to create high
commitment management. In other words, the goal of human resource management
practices like recruit, train and develop, reward employees is to create high-performing
work systems (Bratton and Gold, 2003).
2. Controversies about practiceFirstly, there are certain arguments about HR practice and strategic involvement, which
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can be found from two perspectives. Torrington (1999) claimed that there is a wide range
of personnel involvements in incorporation of business strategy. Based on his practical
data, Torrington (1999) stated that strategic involvement includes recruitment and
selection, training, rewards, management development, planning and so on. However,
other human resource specialists pointed out that strategic involvement was regarded as
line managers involvement rather than strategic development alone (Storey, 2001).
Secondly, the changes of HRM and personnel management are controversial. Guest (1987)
stated that a lot of companies changing the title of personnel department to human
resource department with little changes in their roles. In the US, some people use
human resource management as a generic term of personnel management (Legge,
1995). However, according to the interviews of Gennard and Kelly (1994), there are some
practical differences and changes between HRM and personnel management (Legge,
1995). The control systems of HRM are self-control rather than external controls of
personnel management, which can be seen from the psychological contract between HRM
and personnel management (Legge, 1995). The psychological contract of HRM is
commitment instead of compliance. The evaluation criteria of HRM are maximum
utilization, focusing on human asset rather than cost minimization that personnel
management emphasizes (Guest, 1987: 507). As Legge (1995: 62) claimed that
personnel management has increasingly given way to human resource management.
Indeed, it gives way to strategic human resource management.
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Also, there are some changes in the nature of HRM practice. Twenty years ago, HRM was
seen as a kind of unitarist with little concession for the multiple interests group and
various expressions of interests (Foulkes, 1980). However, in the 1990s, the findings of
Storey (1992), Sisson (1993) and WIRS survey showed that HRM was regarded as a
unionized issue, seeking for dualist measures. For example, companies not only
maintain the approaches of trade union relations and traditions but also launch some new
human resource initiatives. However, in recent years, it is argued that only taking into
consideration of stakeholders interests and requirements can company achieve long-term
competitive advantage (Storey, 2001). It is also argued that it is more essential and
effective to spend time, money and efforts in developing peoples capacity through
communication, identification of employees behaviors and competencies, building up
mutual trust and so on (Storey, 2001).
Moreover, there are some debates on the flexible employment policy of HRM. In the
1990s, it was claimed that flexible employment policy was becoming important (Hakim,
1990; Casey, 1991; Penn, 1992) and was increasingly developing (Procter and Ackroyd,
2001; Daniel, 1987; Cross, 1988) in response to the increasing number of part-time
workers. According to the fourth Workplace Employee Relations Survey (WERS4)
conducted in 1998, 25 percent of the UK employees were part-time workers (Cully et al,
1999: 32). The growing temporary workers may be explained from the perspectives of
economy development (Emmott and Hutchinson, 1998) and increasing global competition
under which employers need to reduce employment costs and easily adjust the number of
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workers to the changes of business activities (Armstrong, 2006). However, it is found by
the National Association of Citizens Advice Bureaux (NACAB) that flexible employment
policy often results in worker insecurity, taking abusive actions by employers, such as
inaction of employers responsibilities for the employment relationship (Procter and
Ackroyd, 2001). Meanwhile, employees are becoming less willing to be committed to
employers, focusing on employability rather than the future career development
(Armstrong, 2006). Hence, high organizational commitment, high trust and high level of
intrinsic motivation may be taken into considerations for organizations to deal with the
problem of soft HRM policies (Legge, 1995: 139).
Furthermore, controversies on using internal labor market policy to fill vacancies in
organizations have arisen. Someone regards internal labor market as a kind of career
development and HR strategy which allow employees to make full play of their
capabilities (Marchington and Wilkinson, 2005). In addition, from the perspective of
organizational cost, using internal labor market policy can cut cost not only in the process
of recruitment and selection but also in terms of training provision as internal employees
have already familiar with the procedure or tacit knowledge of the organizations (Kersley
et al, 2006). Nevertheless, it is argued that internal labor market is relatively unfair and
inflexible, which wields a negative influence on organizational development because
firms are not able to obtain valuable experience and skills from the external market
(Kersley et al, 2006).
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In addition, with the growing interest in employee involvement (EI), there are heat
debates on EI from the perspective of a managerialist. EI plays an essential role in
transforming the employment relations and changing employees working attitude,
behavior and commitment (Bratton and Gold, 2003). Morrison and Robinson (1997: 237)
claimed that one of the forms of EIcommunication exerts significant impact on shaping
organizational culture, minimizing the false consensus effect and improving leadership
process. However, in fact, to a large extent, EI can not be fully put into practice by line
managers who are not committed to deliver it and by employers who are lack of time and
resources to train managers. Moreover, the employees involvement in EI activities is
tended to be passive, which seems that they just listen to information rather being that
important to them (Storey, 2001). It is also criticized that EI focuses on individuals
instead of collective units of employees, which deliberately threatens the status of trade
union (Wells, 1993).
2.2 Key areas of HRM
2.2.1 Recruitment and selection
Recruitment and selection are regarded as the key elements of Human Resource
Management (HRM) (Storey, 1992). It is important for an organization to select, use and
inspire employees at proper time and in right place to achieve and maintain the market
competitive advantage (IRS, 1997). New employees who have new skill or experience in
some areas are increasingly required by organizations to make changes under market
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competition and finally to obtain new competitive advantage (Storey, 1995). Therefore,
recruitment and selection are not cheap and simple activities, which are regarded as an
important part for modern organization to fulfil their business objectives (Sisson & Storey,
2000). In other words, the higher employers awareness of the importance of
organizational core competence, the more attention shall be paid to recruitment and
selection (Storey, 1995).
As for the recruitment, it refers to a series of process such as addressing the requirements
of both company and applicant, evaluating the counterparts expectation and finally
making the decision (Storey, 1995). There are four types of recruitmentinternal
recruitment, closed searches, responsive methods and open searches (Marchington and
Wilkinson, 2005). With regard to internal recruitment, the oral recommendation was the
traditional method (Kersley et al, 2006). In the 21st century, other modern standards for
internal recruitment (except oral recommendation) are recommended by ACAS, such as
appraisals and career development reviews (Sisson and Storey, 2000). However, UK
organizations prefer to use traditional standard in internal recruitment and this situation
did not change between 1998 and 2004 (Kersley et al, 2006). In the 1960s and 1970s, the
internal labor market is the main characteristic of a mature personnel management
(Boxall and Purcell, 2003). However, there are some critical arguments that the internal
labor market seems to be inflexible, unfair and involving certain discrimination. It also
prevents the valuable experience from entering into the organization (Kersley, et al, 2006).
Hence, external recruitment has been adopted by more and more organizations, especially
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for executive recruitment (Torrington and Mackay, 1986). In the 1990s, recruitment
consultancies of external recruitment were developing quickly both for executive search
and executive selection (Storey, 1995). In the 21st
century, E-recruitment is becoming
popular, which refers to the recruitment through the companys website (Marchington and
Wilkinson, 2005).
With regard to selection, it means the process of evaluating individual fitness and
capability for given positions (Sisson and Storey, 2000). There are several methods of
selection such as references, application forms or working sampling (Marchington and
Wilkinson, 2005). Among all the methods of selection, interview is the most popular and
comparatively cheap way used in selection (Marchington and Wilkinson, 2005). However,
it is not the only way of selection because its quality can not be guaranteed (Sisson and
Storey, 2000). In the 21st century, some new methods of selection have been introduced,
such as competency test, personality test, or psychometric assessment (Kersley et al,
2006). The competency test is to measure individual potential capability for the specific
job. The personality test is to evaluate the fitness for the given position and culture of the
organization (Kersley et al, 2006). However, some arguments held that it is not accurate
and effective to just use one kind of method, especially the personality test (Blinkhorn
and Johnson, 1990; Robertson and Smith, 2001). Therefore, combined method and some
advanced methods rather than the traditional one are suggested to increase the accuracy
and effectiveness of selection (Marchington and Wilkinson, 2005; Schmidt and Hunter,
1998).
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2.2.2 Training and development
There is not clear consensus on the definition of training (Marchington and Wilkinson,
2005). Training is no longer regarded as just a cost. Rather, it is seen as an investment
(Storey, 1992). In the 21st century, training is defined as a process in which people can
enhance their learning and performance more effectively. It is perhaps the unique method
a company can adopt to improve its staffs ability (Bramley, 2003). Most of training
concerns health and safety issues (Marchington and Wilkinson, 2005). With the
development of new technology, employees are required to use these new technologies
for their tasks. Therefore, IT is gradually becoming an important part of training (Pickard,
2003). With the changes of the basic of market competition, training and development is
becoming increasingly important, which is regarded as one of the most essential areas of
Human Resource Management (Sisson and Storey, 2000).
In the nineteenth century, a minimalist training infrastructure and occupational labor
markets emerged within institutional context in the UK. However, only employers were
involved. After the Second World War, the employees were encouraged to be trained and
the cost of training was shared by employers equally (Storey, 2001). In the 21st century,
the importance of management development is recognized once again, which can be
defined as an effective approach to train managers in order to achieve high work
performance (Marchington and Wilkinson, 2005; Mumford and Gold, 2004: 14).
Recently, there are several new developments of training, such as coaching, E-learning,
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continuing professional development, which seem to be more flexible for employee
training (Marchington and Wilkinson, 2005). Coaching refers to the man-to-man training
covering resourcefulness, interpersonal skills and emotional intelligence (IRS, 2003).
E-learning means a type of education which is provided by media technology (Sloman,
2003).Continuing professional development refers to a positive way of learning which
regards the problems as an opportunity to study (Wood 1988). It is suggested to
encourage the continuing professional development, which can help people to know their
potential ability to make more contributions to the development of organizations
(Megginson and Whitaker, 2003; Stansfield, 2002).
However, some people argue that there are some barriers of the development of training,
such as time and financial constraints (Lloyd, 2002; Marchington and Wilkinson, 2005).
Others state that the investment in people (Iip) can not only help company to retain the
employees but also inspire them to make more contribution to the organization (Storey,
1992). More recently, an increasing number of companies provide off-the-job training
to resolve this problem (Kersley et al, 2006). Also, in the 21st century, there are some new
concepts emerging in the process of training development. Tacit skill is introduced,
which is a kind of employees instinctive ability which allows them to work without
awareness (Marchington and Wilkinson, 2005). The concept of Competency is cited,
which means the activities by which people show their abilities to deal with the
job-related task well (Whiddett and Hollyforde, 2003).
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2.2.3 Reward
In the 1990s, reward was seen as a set of returns for the employee contribution to
organizations (Bloom and Milkovich, 1992). It can be defined as one component of
employment relationship, consisting of two main typesintrinsic reward and extrinsic
reward (Storey, 2001). In the 21st century, reward is regarded as a strategic approach to
HRM, concerning the development of reward processes and practices which are coherent
with organizational strategies, human resource policies and the organizational culture and
environment (Armstrong and Brown, 2001). Also, it can be divided into two
categoriesnature of reward (relational or transactional) and the basis of reward
(individual or communal) (Armstrong and Brown, 2000; Storey, 2001). Indeed, reward is
a key element of HRM to manage organizational performance, to stimulate employees
motivation, and to affect employers financial strategy (Hendry, 1994).
In the 1980s and 1990s, the free-market philosophy created organizational culture
advocated by the Conservative government, which yielded proper impact on reward
policies (Marchington and Wilkinson, 2005: 327). Based on the policies, political and
economic issues of reward, there are various kinds of rewarding system and diversified
payment schemes comparing to the previous one size fits all, inflexible and
bureaucratic set of reward package. In the 21st century, the emphasis on reward shifts
from the level of recruiting and motivating employees to the level of managing
organizational performance and affecting organizational values (Lawler, 2000; Armstrong,
2002; Kessler, 2003).
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In the 1990s, the notion of New Pay was introduced by Lawler (1995), Schuster and
Zingheim (1992) in the US, emphasizing the linkage between pay and business objectives.
Later, the concept of New Pay presented by Lawler (2000) became an orthodoxy idea
of reward (Marchington and Wilkinson, 2005). There are two dimensions of rewarding
systemstructural content dimension and process dimension. Basis of rewards, pay for
performance, market position, internal-external pay comparisons,
centralized-decentralized reward strategy, and degree of hierarchy and reward mix consist
of the formal procedures and practices of rewarding system, which is the structural
content dimension. Communication policy and decision-making practices refer to the
process dimension of rewarding systems (Marchington and Wilkinson, 2005). Ponzellini
(1992) claimed that pay strategies and pay systems are influenced by the governments
policy, new course of HRM practices such as industrial relations and the increasing
internationalization.
Also, there is a shift from the practice of paying for employees attendance to the concept
of performance-related pay. Recently, individual contribution rather than traditional job
size is becoming an important criteria to determine the employee payment
(Marchington and Wilkinson, 2005). In the early 1990s, there was a tendency for
performance-related pay (PRP) system to cultivate a new performance-based culture,
focusing on the objectives and output of performance rather than the input of employees
and their personal qualities. It used qualitative criteria rather than quantitative judgments
to assess individual and organizational performance (Armstrong, 2002; Marchington and
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Wilkinson, 2005). The success of PRP relies on employer perceptions such as the
responsibility for personnel managers to introduce the scheme rather than the employees
factors (Brown and Armstrong, 1999).On the other hand, Marsden et al (2000) claimed
that whether PRP can strengthen and improve the organizational and individual
performance depends on the approach to classify and allocate employees performance
into different performance grades.
Moreover, the pay for performance involves both the individual and collective forms of
reward, which are divided based on unit of performance (Storey, 1995; MacDuffie, 1995;
Walton, 1985). In the early 1990s, it can be seen that individual performance-related pay
(IPRP) such as merit-based pay was an effective rewarding scheme to improve employee
commitment (Kinnie and Lowe, 1990; ACAS, 1990). From employee perspective,
individual reward can not only accurately measure employees productivity and effort, but
also encourage employees to perform better than the standard level by paying wage
premium (Shirom and Mar, 1991). Individual pay is relatively fair and scientific to
measure employees performance. However, in the late 1990s, collective reward alone
was focused (Arthurs, 1992; Pfeffer, 1998; Cully et al., 1999), which closely linked the
reward of employees with the profits of organizations (Storey, 2001). In the 21st century,
there are certain suggestions of shifting from individual performance related pay to the
concept of team reward (Cox, 2000). Harris (2001)and Torrington et al. (2002) criticized
against PRP. In addition, Makinson (2000) stated that PRP shall be replaced by team
reward. The definition of team reward is similar to that of collective reward in a broad
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sense. It consists of four main areas including branch network, customer service center,
and intermediary sales and marketing (Storey, 2001). With the increasing
internationalization and globalization, there is a tendency of a multi-faceted phenomenon
combining both individual and collective reward systems and direct management policy
options of reward (Ponzellini, 1992).
Twenty years ago, time-based pay was introduced and utilized in a relatively direct and
simple way (Storey, 2001). In the 21st century, this simple wage system was gradually
replaced by salary systems (pay for job grade) (Thompson, 2000), payment by results
(PBR), enterprise-based schemes (Morley, 2002), performance-related pay (Armstrong,
2002) and skills-based pay (Hastings, 2000) (Marchington and Wilkinson, 2005). In
addition, the new concepts of total reward (Thompson, 2000) and intrinsic reward
(Akingbola, 2006) were introduced in recent years. Total reward is defined as the
combination of financial and non-financial rewards providing for employees (Armstrong,
2006). Intrinsic reward is a kind of socio-psychological return to employees who work
in some particular type of organizations (Akingbola, 2006). However, there is no exact
agreement and consensus on the best reward system (Wood, 1996).
2.2.4 Employee Relations
Employee relation is an important part of HRM (Marchington and Wilkinson, 2005).
There is no uniform approach to employee relation because of the different internal or
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external situations such as the development of union, the changing employment market
condition, labour law or the reform of new technology (Blyton and Tumbull 2004).
Farnham defined employee relation as the contemporary terms for the field of study
which analyses how the employment relationship between employers and employees is
organized and practiced (Farnham, 2002; Marchington and Wilkinson, 2005).
Before 1980s, employees were recommended to join the union and work with it in order
to make a harmonious working atmosphere. However, after 1980s, the situation changed
so greatly that some political and legal supports were removed and the protection on
employment was decreasing rapidly (Marchington and Wilkinson, 2005). Since then,
most organizations have adopted the opportunistic approach to employee relation (Bacon,
2001). During this period, several organs argued that managers should use a strategic
method of employee relation as the traditional approach only can solve the short-term
problems rather than long-term issues (Marchington and Wilkinson, 2005). However,
managers still prefer to use the opportunistic and pragmatic approach to employee
relations (Bach and Sisson, 2000; Sisson and Marginson, 2003).
In order to fully understand the approach to employee relations, the concept of frames of
reference was introduced, which refers to the managers attitude towards labor force.
There are three types of frames of referenceunitarist, pluralist and radical (Bacon,
2001). Unitarist regards an organization as a team and all the employees have a common
goal while the pluralist holds that there are different interest groups with common or
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diverse interests in an organization (Marchington and Wilkinson, 2005). The survey
conducted in 1998 revealed that most managers prefer to adopt unitarist (Bacon, 2001).
Radical holds the view that the conflict in employee relations should be explained in a
wider historic and social context (Bacon, 2001). However, in the 21st century,
individualism and collectivism-two terms used in employee relation are easier to
understand and more frequently used in employee relation research than traditional
management frames of reference (unitarist, pluralist and radical) (Bacon, 2001). However,
most organizations have not decided to use which type of approach. They may continue to
face great pressures from both employers and employee representatives (Bacon, 2001). It
is suggested that both the individual and collective approaches shall be used to meet the
requirements of a good employee relation in the future.
The issue of union is the hard core of employee relations. After 1980s, more than half of
the organizations did not recognize the position of union (Towers, 1997), for example, the
absence of work representatives (Cully et al. 1999). The situation became worse during
the period from the 1980s to 1990s. There may be two reasons for declining position of
union, namely, the changes in industrial relation law and the development of modern
industry (e.g. increasing number of service industry and reducing number of
manufacturing industry) (Cully et al, 1998). In the 21st century, the next generation also
shows little interest in being a union member. Most of the new organizations or small
companies are willing to adopt the non-unionism form (Farnham, 2000). Even if the
unions are recognized by organization, the employees willingness of being a union
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member shrank than before (Millward et al. 2000).
Employee involvement (EI) is one of the components of employee relations, aiming at
obtaining competitive advantage, enhancing organizational performance (Marchington,
2001) by means of improved employee commitment and satisfaction with employers
(Storey, 2001). There are four main forms of EI practicesdownward communication,
upward problem-solving, task participation and team-working and financial involvement
(Bratton and Gold, 2003). In the 1970s, Industrial Democracy was addressed, which
was collectivist and partly initiated by union via the Labor Party. On the contrary, in the
1980s, Employee involvement was presented (Marchington, 2005), which was
management-initiated instead of union-initiated. Also, EI was based on individualist
principles that focused on direct information sharing with individual staff (Bratton and
Gold, 2003). Notwithstanding EI has been mentioned for a long time (Brannen et al,
1976), it has been increasingly focused along with the development of globalization and
internationalization, the advent of knowledge economy and the requirements of
information communication and decision-making in organizations (Bratton and Gold,
2003). EI stresses on communication in organizations and employee rights in which
employees are regarded as committed workforce to share the decision-making of
organizations and consequently make more contributions to the organizations (Bratton
and Gold, 2003) rather than the machine-minders who do fragmented and repetitive
work (Marchington and Wilkinson, 2005).
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In the 1990s, the government enacted a new ActEmployment Relation Act 1999, which
involved the statutory support of union recognition, better protection for employees and
national minimum wage (Undy, 1999; Wood and Godard, 1999). The main purpose of this
new Act is to promote the partnership (HMSO, 1998), which means that under the
situation the union is both recognized and supported by organizations and employees
(Marchington and Wilkinson, 2005). However, its definition is so ambiguous that there is
no uniform meaning from the perspectives of managers and unions (Undy, 1999; Acker
and Payne, 1998). There are two different views on partnership. Some argued that
partnership may help organizations to resolve financial problem, win public sector
contracts or promote changes (Brown, 2000; Oxenbridge and Brown 2004). Some
skeptics claimed that partnership may bring certain disadvantages to organizations, such
as decelerating the process of decision-making or paying extra money (Marchington and
Wilkinson, 2005). It is not clear whether partnership agreements will bring greater
returns for managers and trade unions. If returns are not forthcoming for either party then
enthusiasm for the partnership approach may wane (Marchington and Wilkinson, 2005:
203) (Bacon, 2001).
Flexibility is a new concept combining labor, technological, organizational and
systematical flexibility through which an entity may use it to meet the changes and
requirements of the society (Procter and Ackroyd, 2001). Some scholars stated that
organizations are more anxious to achieve numerical and functional flexibility from both
core workers and peripheral workers (Atkinson, 1984; Atkinson and Meager, 1986b;
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NEDO, 1986). Others argued that in practice, among a large number of sample companies,
only a minority of firms use the core-periphery strategy (Wood and Smith, 1989). In the
21st
century, in order to adapt to the intensified global competition, the increasing
unemployed workforce, and the rising number of rural and ex-state migrant workers,
organizations have been increasingly using the informal employment policy in response
to the labor flexibility. Moreover, using flexible strategy can not only reduce the overtime
costs for permanent workers but also decrease the working time for full-time employees
required by trade union (OReilly, 1992b). However, there are some drawbacks of widely
use of flexible employment policy, such as loosing contractual relationship between
employer and employee, lack of legal and social protection of labor rights, difficulties in
organizing the union by part-time workers (Cooke, 2006). In addition, employers abusive
actions will also result in the problem of worker insecurity (NACAB, 1997). Although
there are some disadvantages of flexible strategy, informal employment strategy is
increasingly focused around world (Cooke, 2006). According to the fourth Workplace
Employee Relations Survey (WERS4), it pointed out that there was a growing tendency
of employing part-time workers in UK in 1998 (Procter and Ackroyd, 2001).
It is of vital importance for HRM by integrating employment relations with business
planning (Pfeffer, 1995;Storey, 1992;Guest and Peccei, 1994). In other word, the better
management of employee relations, the higher performance business strategy can achieve
(Kersley et al, 2006). On the one hand, employment relations exert significant influence
on strategic business decisions through the involvement of HR managers who play a vital
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role in the process of devising and managing business plans, especially the issue of
employment relations. On the other hand, to what extent employment relations can be
integrated into business strategy by employers is the presence of a top-governing or
board-level employment relations representative (Kersley et al, 2006). In fact, according
to the 2004 Workplace Employment Relations Survey, the proportion of integrating
employee relations with business strategy did hardly change and HR managers were less
willing to be dedicated to the business strategy in 2004 than in 1998 (Kersley et al, 2006).
2.3 International Human Resource Management
By the late 1980s, international competition became fiercer throughout the whole world,
which caused significant influence on business performance of every firm rather than the
industrial giants only (Evans et al, 2002). The statistics show that the percentage of U. S.
economy exposed to international competition rocketed from 6% in the 1960s to more
than 70% in the late 1980s. With the expansion of global economy, the pressure and
competition of unified international market and the emergence of new technologies, it is
both necessary and important to implement strategic realignment and reconfigure HRM
approaches and practices in order to meet the challenge of external environment and
needs of changing business arena. The success of Japanese challenge proves that
distinctive HRM approaches and practices play an essential role in improving employees
skills, commitment and organizational interconnections and achieving the competitive
advantage. West companies started to focus on the characteristics of Japanese HRM, for
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example, continuous improvement, team based appraisal and reward and consultative
decision-making (Evans et al, 2002).
For the international companies, how to recruit and select, train and develop, and reward
people are the main issues of international human resource management (IHRM).
However, facing the challenges of unified global market, multinational diversity and
flexibility, it is difficult for international companies to make decision on HR
policieswhether convergence or divergence (Armstrong, 2006). Convergence
basically means using the same policy in each location, which may be developed with the
increasing pressure and universal benchmarking of cost, quality and productivity
(Brewster, 2004). On the contrary, divergence may be more appropriate in view of
different cultural background and local requirements (Armstrong, 2006). For international
HRM, cultural diversity is one of the main issues (Armstrong, 2006), which exerts
impacts on HR practices to large extent, such as decision-making, face-to-face feedback,
rewarding systems and different notions of social justice (Sparrow and Hiltrop, 1997).
In order to deal with the problem of cultural differences and culture shock in IHRM, most
international companies dispatch expatriates abroad to take the positions of local firm
which is short of technical or managerial skills, to support management development
through which expatriate can gain experience of local operations, and to enhance
organizational development (Evans et al, 2002). On the one hand, expatriates act as a
corporate agency in the international companies, most of who are dispatched abroad for a
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long period (usually at least three years). On the other hand, they also play the role of
problem solving by being assigned abroad for a relative short-term period. However, with
the improvement of local management and technology skills, the key role of expatriates is
turned to develop organizational management and improve the worldwide coordination
competence rather than to fill the local skills gap. Moreover, recently, dispatching
expatriates is regarded as an essential part of career advancement for young individuals
with great potential, focusing on short-term learning rather than long-term teaching
(Evans et al, 2002). From the perspective of HRM practice, expatriation involves a series
of process such as selection, preparation and training, adjustment, management, reward
and repatriation. The selection standards and criteria are based on the level of technical
expertise and domestic track record (Evans et al, 2002). However, it is evident that the
inability to arrange the whole family of expatriate in other country causes negative
influence on the expatriation (Tung, 1981; Black and Stephens, 1989). Hence,
organizations are widely suggested to assess other abilities, such as cross-cultural ability
or familys ability of adjusting to live abroad. Meanwhile, early training is as important
and necessary as selection because expatriates will spend less time in adjusting to the new
environment abroad if they accept training in advance (Evans et al, 2002). However, there
are some problems related to expatriates, such as high cost of expatriates, high possibility
of assignment failure (Tung, 1981; Black et al, 1992) and local governmental pressures
and policies. Hence, some international companies tend to hire local people rather than
rotating expatriates in overseas subsidiaries so that local managers are greatly encouraged
to make their contributions to organizations (Evans et al, 2002).
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2.4 Review of the previous HRM work
Frege (2005) conducted the varieties of industrial relations researchtake-over,
convergence or divergence. Based on the articles published in the USA, Britain and
Germany carrying out a comparative research of industrial relations (IR), the author
discussed how and in what ways IR (industrial relations) research was affected by the
trends of internationalization and globalization. The study carried out the different IR
research patterns in three countries, especially focusing on the changes between USA and
British research patterns, which challenges the homogeneous Anglo-Axon common
research style. Furthermore, the study implied that although the development of
internationalization, there were still continually national specific IR research cultures and
traditions (Frege, 2005).
In order to explore the changes in a more scientific and accurate way, several research
questions were addressed. Firstly, whether the national IR research styles are affected by
the increasing internationalization? Then, whether the dominant Anglo-Saxon research
style will be replaced and whether the various national styles will be converged by the
increasing internationalization. Thirdly, is there a tendency of adopting divergent national
research patterns? Finally, what is the future of IR research discipline? (Frege, 2005)
The research carried out the comparative content analysis, investigating the most
prominent IR journals in the three countries and selecting 1309 papers as sample data.
There are two US journals:Industrial and Labor Relations Review (ILRR) andIndustrial
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Relations (IndR), two British journals:British Journal of Industrial Relations (BJIR) and
Industrial Relations Journal (IRJ) and one journal from GermanyIndustrielle
Beziehungen (IB). The sample consisted of 666 US articles, 552 British articles and 91
German articles during the period of 1970-1973 and 1994-2000representing the 1970s
and 1990s. In other words, from the longitudinal perspective, there are 390 articles from
the 1970s and 919 articles from the 1990s.
In order to clearly present the various aspects of research patterns and to explore the
research questions and objectives, the research patterns were classified into four
variablesthe nationality of author, authors disciplinary affiliation, the article
subject and the methodology.
1) The nationality of author was divided into four main groupsAnglo-Saxon, Asia,Continental Europe, and the rest of world. However, according to the research
sample, USA, UK and Germany were separated from their relevant groups to be
independent variables in the comparison.
2) Authors disciplinary affiliation. This variable was generally divided into IR/HR andbusiness school, economists/labour economists and other social scientist.
3) The article subject. There were three main topicsindustrial relations (IR), humanresource (HR) and labour market (MR). More specifically, IR issues comprised
collective bargaining, industrial democracy, unions, state, international,
labour process, social issues and other IR issues. HR issues consist of
hiring/turnover, training/education, career, individual motivation,
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performance, labour productivity, employee participation and general human
resource management. LM issue was classified into the sub-topics as labour market
trends, pay systems and working time (including contingent work).
4) The methodology, which was clustered into three main groups: empirical, think piece and theoretical. The empirical was divided into empirical descriptive,
empirical analytical-inductive and empirical analytical-deductive. In addition, the
author distinguished the methodologies by using of other criteria, such as quantitative
or qualitative; small or large data sets; comparative, historical/longitudinal or
one-time period; macro/societal, industrial, firm or micro.
Through comparative longitudinal analysis, there were six findings emphasized by the
author. Firstly, US journals were a little bit ethnocentric than the British journals and the
German journals were the least ethnocentric. Although there were more diverse
nationalities of authors who published IR articles in British and German journals than in
the US journal, it was hard to predict that any one of the three journals was being truly
international in accordance with the nationality of authors. Secondly, IR in the three
countries was dominated by different people. IR in the USA was dominated by labour
economists and was controlled by IR/HR/business scholars in Britain. Moreover, it was
dominated by other social scientists in Germany. The above findings challenged the
assumption that more inter-disciplinary research should be carried out in Anglo-Saxon
countries than that in other countries as IR as an independent discipline in Anglo-Saxon
countries (Frege, 2005). The third finding revealed that there was a decline of IR issues in
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US journals since the early 1980s, which may be caused by the descending number of
unions and collective bargaining in US employment relations (Frege, 2005). In addition,
the findings significantly showed that there was a small percentage of German research
conducted the HR topic. On the contrary, most of the German research topic was in the
field of IR. Fourthly, the findings were consistent with the widespread argument that
Anglo-Saxon social science were more likely to be conduct empirical and pragmatic IR
research in comparison with the more theoretical and critical German IR research.
However, among the Anglo-Saxon countries, the USA was generally more empirically
oriented than the UK. The next finding is that in the 1990s, quantitative method was most
widely used in the publications in the USA journals. In contrast, most articles in British
journals adapt qualitative research method. The finding challenged an assumption that,
there was a global tendency toward quantification research method regarding to the IR
discipline since the 1970s (Frege, 2005). The last findings presented that it was likely to
carry out one-time research instead of comparative or longitudinal research in all three
countries. However, the scale of data selection was quite different. Investigating
large-scale data was preferred by US research and Britain and Germany research were
biased towards self-collected small-scale data.
Finally, the author made a conclusion that although the internationalization is speeding up
continuously, IR research keeps to be carried out in nationally specific research cultures
and traditions (Frege, 2005).
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Chapter Three Methodology
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3.1 Research Questions
Based on Freges (2005) findings, this research will follow most of the research patterns
and methodologies used in previous studies. However, unlike Freges (2005) research
which focused on the national research styles in IR journals for three countries, this
research will explore the changes in the field of HRM focusing on not only research
patterns but also the content of topics. A comparative content analysis of articles
published in the International Journal of Human Resource Management(IJHRM)an
international, scholar-based journal in the field of HRM (Poole, 1990) is carried out to
investigate the following research questions of HRM: (1) what are the main changes in
the field of HRM focusing on research patterns and the content of topics. (2) How and
why key areas of HRM have been changed? (3) Is it a tendency of HRM
internationalization?
3.2 Selection of research method
It is quite difficult to decide whether to use qualitative research method or quantitative
research method in this research. In the academic field, the differences between
qualitative and quantitative research methods are debated from different perspectives,
such as research styles, objectives and forms. Symon and Cassell (1998) claimed that
qualitative research methods are more suitable to gain in-depth understanding and to
obtain abundant resources of society and social phenomena. Patton (2002) argued that
compared with the broad, generalizable findings of quantitative method, qualitative
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approach is richer and deeper, but less able to be generalized. Contextual analysis rather
than statistical data is often used in qualitative research to describe and explain the
subjective and meanings of social situation and to enhance the validity of research (Popay
et al, 1998; Strauss and Corbin, 1990). However, Marshall and Rossman (1995) argued
that quantitative methods are appropriate to be used to verify or confirm theories,
mathematically or statistically presenting the findings succinctly and neatly (Patton,
2002). Quantitative research can classify, count or construct the measurable features and
models such as parameters, variables, factors (Cohen and Manion, 1994; Shaw, 1999).
Compared with qualitative research method, quantitative approach is more efficient,
reliable, valid and objective from the subjective matter (Shaw, 1999).
It is of vital importance to select appropriate research methods which cause impacts on
different findings and results. The results derived from quantitative research will present a
rounded and scientific phenomenon (Davies, 2007) in form of relatively objective
numbers and statistics (Shaw, 1999). However, quantitative method may be short of
contextual detail (Shaw, 1999) and neglect the casual relationship to certain extent
(Marshall and Rossman, 1995). In contrast, the results come from qualitative research
method are more detailed description of the cases or situations in form of words and
pictures (Shaw, 1999).
From the above mentioned, although the research is clearly aware of the advantage of the
qualitative research method, it is appropriate to use quantitative research method rather
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than qualitative approach in this study for investigating a large sample, examining and
classifying the changes of several variables. Therefore, the researcher adopted
quantitative research as the research method in this study to review the articles published
in IJHRM, to collect and examine the variables from the existing data, which is seemed as
quality assessment in laboratory (Cohen and Manion, 1994). As Davies (2007) stated that
it is reliable and objective to gather information closely related to the question asked. In
views of the proportion of each category via quantitative approach, it is clear to find
whether HRM has been changed or not as well as which areas of HRM has been changed
based on the quantifiable data and quantitative evaluations. Also, Anthony et al. (2007)
indicated that scientific research procedures and logical processes are better than any
other forms of approach. Hence, the researcher decided to employ the quantitative
research method.
Moreover, in order to explore the changes in the field of HRM, the researcher primarily
opted for empirical research rather than theoretical method, which is more inductive,
heuristic and explorative (Frege, 2005). Although some sociologist state that established
facts cannot be regarded as fixed eternal truths, it is more appropriate to answer
particular research questions by data collection and experimental observations. Others
scholars like Kerlinger (1970: 8) pointed out that social scientific research method is a
systematic, controlled, empirical and critical investigation of hypothetical propositions
about presumed relations among natural phenomenon. In addition, it is almost
impossible to contain the content analysis of the research for a large sample (Frege, 2005).
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Indeed, empirical research can not only test the theoretical system (Walliman, 2006) but
also reveal the ample evidence for social research.
Furthermore, sample selection is of vital importance for an empirical research. The reason
for the researcher to select the sample journalthe International Journal of Human
Resource Management(IJHRM) can be explained from the nature of the journal which is
closely related to the research questions. Firstly, it is a universal journal concerning with
the tendency of HRM on the global and international level. Secondly, it involves a wide
range of issues in the field of HRM such as reward systems, industrial relations, employee
involvement. Also, it focuses on the relationship between academic research and the
empirical implications for international business and practical management
(http://journalseek.net/cgi-bin/journalseek/journalsearch.cgi?field=issn&query=0958-519
2). Hence, the researcher can examine whether there is a tendency of international HRM
from the articles in IJHRM and investigate the areas that HRM has changed on the basis
of international articles.
3.3 Research Process
The content analysis is based on the articles chosen from IJHRM comprising two time
periods1990-1992 (the early 1990s) and 2006 (the 21st century). The time gap can fully
reveal the changes between two time periods and help us to explore the future trends. The
sample articles from IJHRM are easy to access and meaningful to compare between two
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time periods, containing 106 articles53 articles from 1990-1992 and 2006 in IJHRM
respectively. The research patterns focused on seven variables: nationality of institution of
the authors, nature of article, number of research method, research method of empirical
papers, single/comparative countries, research topics and managers or non-managers. The
detailed variables were classified as follows:
1) The nationality of institution of the authors (in case of two or more authors fromdifferent nationalities of institutions, it counts all the nationalities of institutions of
the authors) was classified into four groupsAnglo-Saxon (includes the UK, USA,
Canada, Australia, New Zealand, Ireland); Continental European (western and
eastern Europe: Germany, France, Italy, Spain, Portugal, Sweden, Swi