UPDATETrade
1February 2019
February 2019 Volume IV Issue VIII Pages 32
Expo 2020A peep into innovation, technology
and travel of tomorrow
ENCHANTING EGYPT The marvels knitted with
opulence and glory
DMCDubai
Head Office :- JUST CLICK TRAVELS PVT. LTD. Plot No.-30, Shivaji Marg, Najafgarh Road, Industrial Area, New Delhi-110015.
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Trade
PUBLISHER & CEO Varun Malhotra [email protected]
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VICE PRESIDENT Shelly C [email protected]
ASSOCIATE EDITOR Gagneet Kaur
ASST. EDITOR Sayanti Halder
REPORTERKritika Dua
AGM SALES & MARKETING (MUMBAI) Aarti Rajkhewa
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ART DIRECTOR Rakesh Kumar
ACCOUNTS Chandan Kumar Jha, Swati Jauhari
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Head Office:TravelScapes Middle EastF.Z.E.,SM-Office- A1-303F
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ContentsREACHING BEYOND THE STARS ..........4VETA 2019 BECOMES A STATEMENT FOR THE DAYS TO COMEBreaking through all the notions and standing out tall as a brand in itself, VETA (Versatile Excellence Travel Awards) 2019 became the much-awaited buzz
Special Feature .............................10Expo 2020 A PEEP INTO INNOVATION, TECHNOLOGY AND TRAVEL OF TOMORROW Expo 2020 Dubai will offer a platform for trade opportunities for people to build connections and business links along with a showcase of the best of technology and innovation. Sumathi Ramanathan, Director– Destination Marketing, Expo 2020 and Shaun Vorster, VP- Business Programming in a tell-all interview with TSME unveils the narratives from every corner of the globe at World Expo
REGULARS
Trade ........................................... 8Hospitality ................................. 14Aviation ..................................... 18What’s On .................................. 28Appointments ........................... 30
Dear readers,
For our February issue, innovation and creativity take lead as we try to decode Expo 2020 Dubai in the ‘Special Feature’ section and the reasons it will be the biggest and most engaging event. The core theme is ‘Connecting Minds, Creating the Future’ and it will indeed be a place to share ideas, showcase innovation, encourage collaboration and celebrate human ingenuity. The World Expo takes place every five years and last six months, the first World Expo was London’s Great Exhibition of 1851. Dubai won the bid to host the 2020 World Expo in November 2013, it is all set to host this grand event opening doors on 20 October, 2020 till 10 April, 2021 Expo 2020 creating a global collaborative platform that leaves a lasting legacy for the UAE and participants.
The country which has gained repute amongst travellers, Egypt, is dazzling with a calming and comforting vibe to it. With attractions galore, offering a mix of activities combining culture, adventure, and relaxation, Egypt’s top tourist attractions wow all who visit.
Furthermore, we get to know Royal Arabian Destination Management’s Managing Director Naveen Saldanha and how the company is leveraging its services for the luxury and uber luxury traveller segment in addition to the new offerings.
In the ‘Hotel Feature’, we explore all that makes Shangri-La Hotel, Dubai truly splendid and spectacular. Located on Sheikh Zayed Road, in the vicinity of Dubai Mall and City Walk, the hotel offers spacious rooms with exquisite views of the ever-evolving skyline or the Arabian Sea and unobstructed views of the Burj Khalifa add to the experience.
Also, you may reach about the informative whereabouts of the prosperous market of the Middle East through our enlightening pages of reliable content.
Furthermore, this issue brings news and reports about trade, special insights on hospitality, regional as well as aviation, outbound market and technology and the latest in tourism in the Middle East.
We value your feedback and suggestions, so please do write to us on [email protected]
Happy Reading!
In Conversation.............................16Diversifying travel experiencesROYAL ARABIAN CONTINUES TO DEVELOP NEW MARKETSEnlightening about the 2019 agenda of Royal Arabian Destination Management planning to consolidate its share in various markets, Managing Director, Naveen Saldanha further gives a glimpse into the new product offerings for luxury and uber luxury traveller segment
Hotel Feature ................................22Contemporary and Urban SHANGRI-LA HOTEL, DUBAI
Footprinting Middle East .............24ENCHANTING EGYPTTHE MARVELS KNITTED WITH OPULENCE AND GLORY
4 February 2019
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Breaking through all the notions and standing out tall as a brand in itself, VETA (Versatile Excellence Travel Awards) 2019 became the much-awaited buzz that is here to stay for a time, longer than estimated. After a successful demonstration of the debut VETA, last year, the mighty winners of the second edition of VETA were announced on January 15, 2019, hosted at The Imperial, New Delhi.
The event was sponsored by Red Apple Travel and Experience Hub, Yas Island that was also the ‘Destination Partner’ for the evening. Additionally, the key partners of VETA 2019, Diageo and The Imperial Hotel took the event to higher notes of popularity as this closed-door event witnessed an encouraging footfall of over 200 high-profile guests. The star hosts of the evening, Bollywood actor Rohit Roy and the popular VJ Gaelyn Mendonca took the fun and excitement of the evening a notch higher. The evening of VETA 2019 began with the aplomb of the spectacular performance of Shraey Khanna and team.
With an aim to celebrate the highest achievers of the travel and trade industry, both in India and abroad, VETA 2019 recognised 28 winners for their utmost contribution in their field of service under the umbrella of travel and hospitality. The first set of the award was handed over by Ilhami Aktas, Governor of Nevşehir (Turkey), Marina Cipriano, General Manager, Experience Hub, Yas Island and Varun Malhotra, CEO and
Publisher of TravelScapes. Followed by this, the next set of awards were recognized by H.E. Sakir Ozkan Torunlar, Ambassador of the Republic of Turkey to India; H.E. Jose Ramón Barañano, Spanish Ambassador to India; Ambassador Chung-Kwang Tien, Representative, Taipei Economic & Cultural Centre in India; Aminath Shabeena, Joint Secretary of the Ministry of Foreign Affairs, Maldives; Pronab Sarkar, President of Indian Association of Tour Operators (IATO); Kishore K.V., President of South India Global Tour Operator Association (SIGTOA) and Senthil Kumar, Group Chief Financial Officer of Red Apple Travel along with Pranav Khullar, Director of TravelScapes and travel veteran BA Rahim.
In the meantime, the guests were joyfully clicking selfies with Scooby-Doo and Berto, the much-loved characters from Warner Bros. World Abu Dhabi and Ferrari World Abu Dhabi, respectively while the star hosts kept everybody on their toes through some interactive sessions with the audience leading to some minute of fun and laughter. And overall, ‘#VETA2019’ indeed became a trending affair. BA Rahim chose the platform of VETA 2019 to launch his upcoming venture of One Above Destination Management Services after which he thanked both Varun Malhotra and Pranav Khullar for their utmost support. Wrapping up the mounting success and massive support, VETA 2019 exceeded the expectations and built new hopes for the coming years.
VETA 2019 becomes a statement for the days to come
REACHING BEYOND THE STARS
UPDATETrade
5February 2019
CENTRE STAGE
Germany for “Europe’s Leading Holiday Destination”
Vijay Wanchoo for “Inspiring Hotel Leader”
Norwegian Cruise Line for “Best Cruise Line for Onboard
Entertainment”
Sham Nijhawan for “Visionary Business Leader”
Ankush Nijhawan for “Grand Achiever of the Year”
Just Click Travels for “Best Online Portal-B2B”
Navjot Bhasin for “Entrepreneur of the Year”
Experience Hub, Yas Island for “Pioneer in All-Inclusive Leisure
Experiences”
Amaya Resorts and Spas for “Best Resorts in Contemporary
Sophistication”
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Beachcomber Resorts and Hotels for “Leading Hotel Chain in
Mauritius”
The Ritz-Carlton, Dubai for “Best Wedding Hotel in Middle East”
FCM Travel Solutions for “Leading MICE Tour Operator”
Banyan Tree Phuket for “Asia’s Best Luxury Resort”
Travstarz Global Group for “Fastest Growing Brand of the
Year”
Deepika Khanna for “Emerging Woman Entrepreneur”
Coco Collection for “Leading Boutique Hotel Chain in Maldives”
MatchBox Ventures Delhi for “Best Customized Tour Operator for
MICE”
JetSave India Tours Pvt. Ltd. for “Consistent Leader in Visa
Facilitation Services”
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7February 2019
Just Click Travels for “Best Emerging MICE Tour Operator”
Tourism Enterprises for “Excellence in Destination
Marketing”
Kuwait Airways for “Transformed Airline of
the Year”
Balmer Lawrie for “Best Upcoming Outbound Operator Leisure”
Hilton Colombo for “Most Indian Friendly Resort in Sri Lanka”
Ascott IREO City Gurgaon for “Best Luxury Service Apartment Hospitality
Project”
Cruise Professionals for “Most Preferred Experiential Cruise
Specialist”
Thomas Cook Leisure for “Best Outbound Tour Operator Leisure”
Finland for “Best Emerging Destination”
InterGlobe Technology Quotient for “Most
Preferred GDS of the Year”
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8 February 2019
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In a continuous effort to strengthen Ras Al Khaimah’s (RAK) popularity in European
markets, Ras Al Khaimah Tourism Development Authority (RAKTDA) increased its participation in key European travel trade exhibitions in the first month of 2019.
Earlier this month, RAKTDA participated in Fitur, Spain for the very first time, alongside co-exhibitors Rixos, Ritz Carlton, Waldorf Astoria, Department of Museums and Antiquities and Toro Verde UAE, where the team were honoured to showcase Ras Al Khaimah and its key attractions to the King and Queen of Spain, who visited the RAKTDA stand on the opening day.
European visitors are a key focus for Ras Al Khaimah’s tourism promotion strategy in a bid to attract 1.5 million visitors by 2021.
Dubai World Central (DWC) welcomed a total of 900,000 passengers in 2018
(-0.5 per cent) following a surge in customer numbers in Q3 (+26.1 per cent) and moderate growth in Q4 (+three per cent) last year.
The company attributed the growth to the launch of new services from scheduled and charter carriers during the second half of the year. The top regions contributing to growth in traffic at DWC include CIS (408,747 passengers) which grew by 44.4 per cent, Western Europe (196,355 passengers) surging 107.9 per cent and Eastern Europe (186,655 passengers), which grew 3.7 per cent.
Germany showcases tourism credentials in Kuwait
RAK seeks to lure more European visitors
DWC welcomes 900,000 passengers in 2018IBTM Arabia announces networking
programme for 2019 eventIBTM Arabia, part of IBTM’s global portfolio
of meetings and events industry trade shows and the most established event of its kind in the MENA MICE industry, has announced first details of the networking programme for its 2019 event, which will take place at Jumeirah Etihad Towers in Abu Dhabi from March 25 to 27.
This year the event’s renowned ‘Discovery Day’ will include a morning of educational sessions followed by an afternoon of cultural activities and sightseeing. Taking place at a choice of either the Emirates Palace and Park Hyatt, or YAS Hotel and YAS Circuit, all attendees will be able to network in a relaxed
setting to build relationships ahead of their formal business meetings. This will be followed by a welcome dinner and drinks reception for around 150 hosted buyers and exhibitors at the stylish poolside Chill’O Terrace at the Sofitel Abu Dhabi Corniche.
IBTM Arabia, organised in partnership with Abu Dhabi Department of Culture and Tourism, is an exclusive one-to-one format which mutually-matches hosted buyers and exhibitors using IBTM’s bespoke ‘matchmaking’ software, ensuring meetings take place between people with whom there is a great chance of doing business.
The German National Tourist Office (GNTO) held a promotion event at the Souk Safar
shop in The Avenues Mall in Kuwait, to promote ‘Destination Germany’ and to inspire mall visitors for their upcoming spring vacation.
Held in partnership with German national carrier Lufthansa and Munich Airport, the two-day promotional event displayed an extensive line-up of diverse activities and exciting entertainment and was aimed at families and children, who were able to experience what ‘Destination Germany’ is all about.
Designed to cementing Germany’s status as a year-round tourism destination, the eye-catching live family entertainment reflected the unique blend of deep-rooted traditions and high-tech modernity that ‘Destination Germany’ offers, embracing vibrant cities, great shopping facilities, unspoiled natural landscapes and historic sightseeing attractions.
The well-attended event was officially inaugurated by the German Ambassador, Karlfried Bergner, who drew attention to Germany’s great touristic diversity, which builds the basis of visitors’ unforgettable holiday memories.
Recognising the importance of the Kuwaiti market, Sigrid de Mazieres, Director for the Gulf countries at the German National Tourist Office (GNTO), an affiliate of the German National Tourist Board (GNTB), commented, “Kuwait is one of Germany’s key source markets within the GCC and travellers can enjoy great travel connections from Kuwait to our country. We are thrilled to raise awareness on what Germany has to offer together with our valued partners and hope to be able to inspire travellers to experience our beautiful country during the upcoming spring season.”
10 February 2019
A peep into innovation, technology and travel of tomorrow
Expo 2020 Special Feature
11February 2019
Expo 2020 Dubai will offer a platform for trade opportunities for people to build connections and business links along with a showcase of the best of technology and innovation. Close to 10,000 live events over the course of 173 days, unique gastronomy experiences, interesting shopping options, pavilions of over 190 countries offering immersive, futuristic and interactive content, there’s something for everyone, woven around the sub-themes of opportunity, mobility and sustainability. Sumathi Ramanathan, Director – Destination Marketing, Expo 2020 and Shaun Vorster, Vice President- Business Programming in a tell-all interaction with TSME, unveil the narratives from every corner of the globe at World Expo
Special Feature
By Kritika Dua
Expo 2020 aims to inspire every one of us to make a difference and is, therefore, open for all: families, children, students, group visitors. The displays on site are curated to provoke a reaction so that you will come out with inspiring and enriching experiences and will be able to make small changes in life to make a difference. Sumathi Ramanathan, Director—Destination Marketing, Expo 2020 shares, “Expo 2020 aims at bringing and connecting minds and during the six months of the Expo, the visitors can experience numerous things depending upon their interest. One of the big experiences is people coming to explore what various countries have got to offer. Around 190 countries have confirmed their participation and will be bringing with them the best of their technology, innovation, culture and design. Opportunity, mobility and sustainability will be explored during the Expo 2020, wherein the best scientists, thinkers, architects, entrepreneurs, entertainers, writers and chefs will gather on a platform. Besides the country pavilions, there will be rich content around the themes.” She further informs that there will be a wide range of activities for every interest such as classical concerts, music festivals, dance, yoga, cooking demonstration and more.
The World Expo is one of the world’s oldest and largest international events, taking place every five years and lasting six months and in November 2013 Dubai won the right to host World Expo 2020 bid. With 60 live shows daily and more than
200 F&B outlets and 14 stages in the public realm, there would be something for every taste, age, nationality and culture at Expo 2020, Dubai. Also included, would be fun activities for kids wherein they can look at Virtual Reality and space technology, drive around in interesting cars but at the same time they can also get inspired to become an astronaut or will leave with some other career goal, is something that makes the Expo 2020 distinct.
The UAE pavilion will be one of the biggest pavilions on site as the host nation is designed by Santiago Calatrava and is based on a Falcon, which is the national bird of the UAE, taking flight. In addition to this, Japanese pavilion is a combination of Japanese design and Arabic geometry. Oman pavilion has been designed based on frankincense tree, exploring the theme of mobility and the way frankincense tree in the past has helped people to come together. Located in the Opportunity district, the Ukraine pavilion will
explore the cultural heritage and innovative spirit of Ukraine. It will focus on Smart life, Smart thinking and Smart feeling. India is also participating in the opportunity district. According to Ramanathan, thematic pavilions will be very popular with the visitors and rest depends on their interest.
The experience at the sustainability pavilion is interactive and requires you to engage and choose a path and leave learning about the impact that you have on the world and things that are under your control. The interactivity element is built into it so that
every visitor would somehow have an engaging experience and feel certain emotions. Ramanathan believes that Expo is about bringing and connecting minds. She informs that there will be an array of talks, demonstrations and workshops on VR, Artificial Intelligence as well as thought leadership programmes, whether a business visitor is coming to expand their knowledge in terms of what the future is going to hold or even just a leisure visitor, there’s something for everyone.
It is also being promoted amongst those planning a holiday with family. She confirms, “It’s a fantastic destination for a family as coming to Expo 2020 is a holiday with a purpose owing to the kind of activities and activations that they will witness there. For instance, at the Mobility district, a young boy from India will have a look at how his ancestors used to travel during the old times to today’s travel and when he visits the US pavilion, there’s a Hyperloop (the latest technology in terms of travel) wherein there is an opportunity to see the space mission to Mars. He might be inspired to become an astronaut so you are not only taking him to see the most exciting
Shaun Vorster Sumathi Ramanathan
UAE pavilion
12 February 2019
Special Feature
robotics and technology but it’s also about inspiring people to think about their future.” Al Wasl Plaza is the tallest projection dome in the world, over 17-storey and has a 360-degree projection with a standing capacity of 15,000 people. It can also be utilised as a venue for a destination wedding, informs Ramanathan.
Elaborating upon the proposition for MICE and the business community, Dr Shaun Vorster, Vice President- Business Programming, Expo 2020 says, “We wanted to create value for the business visitors for which a world-class cutting-edge exhibition and conference centre was made. The
Dubai Exhibition Centre is spread across an area of 45,000 sq. m and will be an ideal space for business-related activities, hosting product launches, trade and investment forums, conferences and summits, accelerated pitches. It can cater to events of all sizes, be it a boardroom meeting of 50 people or a ticketed conference of 20,000 people. There’s a seminar room with a capacity of 200 people for smaller meetings or gatherings. We will be speaking with corporate buyers and association buyers and are finding a lot of enthusiasm from corporates and associations. The platform presents a huge opportunity for the MICE market.”
Besides the Exhibition Centre, there are other spaces such as sustainability pavilion offering intelligent solutions such as harvesting water from the air and new ways to utilise solar energy. Ramanathan adds that Expo 2020
is trying to teach that each one of us has an impact on the world and we can make small changes and the entire experience has been curated to engage people and encourage participation.
The Mobility pavilion deals with the movement of goods, people and ideas as well as explore how people have travelled in the past and how are they going to travel in the future for which the latest technology, know-how and transformation will be on display. She informs that the participants in this section such as US, Poland, Oman and more are focused towards exploring where is the future of the logistics going to be how are we going to travel in the
future and space tourism. When asked about how Expo
2020 will help unlock the potential for individuals and communities to shape the future, Ramanathan replies, “Every experience that happens on the Expo 2020 site is curated around these major symbols. Case in point, some of the food that we will have on site will be made by the women community or bringing in food from areas where the prime ingredients are locally sourced. We are looking into ways to empower budding entrepreneurs, small businesses, artisans and more. This Expo is accessible and open for big, medium and small businesses. The EXPO Live’s flagship Innovation Impact Grant Programme, funded by the UAE government, provides a grant to upcoming innovators across the international market is already under progress and 70 grantees from 42 countries have
secured funding, guidance and exposure yet. These innovations will get a space to display at the Expo 2020 and will be able to showcase their products to the participating countries and 25 million visitors.”
Throwing light on the sustainability initiatives, Vorster informs, “We are implementing some of the smartest solutions around sustainability and environment considerations. With partners such as Siemens on board who make sure that we have a smart city that is also smart in the way we deal with the resources in the environment. Sustainability is embedded in what we have built
and the way we operate it. 85 per cent of our waste will be segregated and diverted from landfill for which we have partnered with Dulsco. The four R’s are very much part of our waste management strategy. 900,000 mobile phones can be charged from the power generated by our sustainability pavilion. This pavilion can also inspire young people to go and study and be more committed towards sustainability.” He further adds that the transport solution will be focused on seamless visitor experiences and multi-modal transportation system.
Talking about the numerous hotels available to cater to the visitors, she reveals, “Emaar Hospitality Group is the official hotel partner of Expo 2020 and we will be working closely with them in terms of accommodation. Dubai is well-equipped to cater to the visitation and a wide range of hotels are available from five to four stars,
service apartments, rental units and more. We are expanding the range of apartments that are available within Dubai.” “By next year, we will have 132,000 hotel rooms in Dubai. Besides metro, there will be Expo rides and buses connecting major hotels attractions, cruise terminals, airports to the Expo site,” adds Vorster. Expo 2020, Dubai is committed to building a long-lasting and sustainable legacy in many industries and areas. 80 per cent of Expo 2020’s infrastructure will remain in legacy and will have practical value long into the future. Dubai Exhibition Centre is a key part of the legacy.
Ramanathan divulges details
about the Expo 2020’s outreach and engagement, “In terms of marketing, we are going all out to our key markets and engaging with key trade shows and exhibitions, travel intermediaries that are crucial to bring the visitation over. Our engagement programme includes working across sectors such as tourist companies, transport providers, airlines, travel trade, tour operators, DMCs and OTAs. Doing roadshows collaboratively with our partners will also be a part of the outreach plans. We will align our work with Dubai Tourism in terms of our outreach.” She adds that their top visitation markets are closely aligned with Dubai Tourism visitor source markets and India is a priority market for them across the board besides the GCC region, UK, Germany, France, China, Russia and CIS countries. Expo 2020 is also reaching out to affinity markets such as Italy, Japan and Korea.
Dubai Exhibition Centre Al Wasl
14 February 2019
Dubai Media City will soon welcome its first five-star hotel with the opening of
the Grand Plaza Mövenpick in March, French group AccorHotels announced.
Located within the upcoming Innovation Hub, and in close proximity to Internet City, the hotel will appeal to professionals in search of connectivity and convenience, as well as the lifestyle requirements of leisure guests with opportunities to explore the vibrant urban city.
Grand Plaza Mövenpick Media City features 235 spacious guestrooms and suites starting in size from 46 sq. m upwards to 94 sq. m. The hotel also boasts a fully equipped Convention Centre, completely unprecedented for the area, with a resplendent ballroom that can cater upwards to 800 guests. Adding to its appeal, award-winning, local celebrity chefs Nick and Scott will actualise their latest collaboration with Verve Bar & Brasserie, destined to become a dining destination in its own right.
Grand Plaza Mövenpick Media City is in close proximity to Sheikh Zayed Road, the longest road in the UAE as well as Nakheel
and Internet City metro stations, and business hubs such as Media City and Jebel Ali Free Zone.
The property’s General Manager, Alfio Bernardini, said, “We are delighted to soon unveil the latest addition to the Mövenpick portfolio. Grand Plaza’s unique positioning, central location and exemplary facilities will serve to provide the best experiences for both business and leisure travellers. Every element of the property has been designed in line with our brand promise – we make moments."
Caesars Resort Bluewaters Dubai has officially
opened its doors and is now accepting reservations. The new property joins two other Caesars hotels to complete the trio of beachfront properties on Dubai’s newest island oasis, Bluewaters.
Focusing its fun-fused approach to luxury on families looking for a truly immersive hospitality experience, expect epic dining delivered by Las-Vegas grown concepts such as Bacchanal and entertainment designed to bring multi-generational guests together.
Promising sheer
indulgence, island seclusion and a fully packed roster of entertainment for all ages, Caesars Resort Bluewaters Dubai comprises 301 stylish guest rooms. Seven room categories are offered to suit families of all sizes – from epic suites for larger groups to interconnecting rooms for the perfect balance of
blissful space and close-knit togetherness.
To keep young and old visitors alike entertained, the resort boasts two temperature-controlled outdoor infinity pools – one family-friendly and one for adults only – and access to 450 meters of pristine private beach.
New five-star hotel to open in Dubai Media City
Caesars Resort Bluewaters Dubai opens
Hyatt Hotels has entered into a management agreement with Jabal Omar Development
Company, a leading developer in the Middle East, for a Hyatt Centric hotel in Makkah, Saudi Arabia, as part of the Jabal Omar integrated real estate development.
Jabal Omar Hyatt Centric Makkah Hotel and Residences will boast a prime location in close proximity to the Grand Mosque of Makkah, ideally positioned within one of the fastest growing religious tourism markets in the world. “We’re honoured to work together again with Jabal Omar Development Company on the second Hyatt hotel in the holy city of Makkah," said Peter Fulton, Group President – Europe, Africa, Middle East and Southwest Asia, Hyatt. “Together, we hope to strive towards the kingdom’s goal to attract over 30 million tourists by 2030. The Jabal Omar Hyatt Centric Makkah is being designed to accommodate the unique needs of both visitors and pilgrims and will offer a contemporary hospitality experience."
Luxury residential and hospitality property developer Seven Tides has confirmed
Barceló Hotel Group as the new operator of its five-star Dukes Dubai, located on the west trunk of Palm Jumeirah.
The hotel will be rebranded Dukes Dubai – A Royal Hideaway Hotel and will become the first property in the region under the Royal Hideaway Luxury Hotels & Resorts brand which features unique and exclusive destination hotels connected with art and culture as well as authenticity, detail and discretion.
The Spanish hospitality group assumed operations of the Palm Jumeirah hotel following the signing of a management agreement on January 26 in Dubai between Abdulla bin Sulayem, CEO of Seven Tides and Jaime Buxó, Chief Development Officer, Barceló Hotel Group – and in the presence of Goulam Amarsy, CEO of Barceló Gulf, partner of Barceló Hotel Group in the GCC.
Hyatt unveils plans for second hotel in Makkah
Barceló Hotel Group to manage Dukes Dubai
UPDATEHospitality
15February 2019
Arjaan by Rotana, a range of hotel apartments
located in Media City, Dubai, recently completed an extensive refurbishment project unveiling a complete modern new outlook with contemporary lounge and lobby area, sophisticated rooms, banquet halls, latest amenities and revamped food and beverage outlets.
The property also announced that it has been accredited to operate dual activities, offering four-star hotel services besides the deluxe hotel apartment. In addition to the spacious one, two- and three-bedroom apartments that overlook the scenic Palm Jumeirah, the property underwent an expansion through 2017 and 2018, adding multi-bedroom units and common spaces, increasing its lodging capacity
from 167 to 242 rooms (45 per cent increase in inventory). The rooms are tastefully designed specifically to suit the different needs of every visitor.
Ayman Ashor, General Manager at Arjaan by Rotana commented, “We are delighted to welcome partners, corporate travellers and leisure guests to Arjaan by Rotana to experience the new level of sophistication the hotel has to offer. The
renovated rooms and spaces are integral to the hotel’s ongoing dedication to its offering, which will reinforce its position as the leading hotel apartments within its competitive set and region. We continue to strive for quality and reliability in all our endeavours and look forward to providing top-notch hospitality that will exceed our customer expectations."
W Hotels, part of Marriott International, has announced the
opening of W Dubai – The Palm, located on the Palm Jumeirah, the largest man-made island in the world and one of Dubai’s most iconic attractions.
W Dubai – The Palm is the newest W Escape resort, the brand’s playful spin on the traditional resort experience and is set to add a new beat to the already dynamic and pulsating city. With its electrifying style, evocative design and eclectic destination restaurants led by world-class chefs including Massimo Bottura and Akira Back, W Dubai – The Palm will shine bright in the famed City of Gold.
“Much like W has redefined modern luxury, Dubai is a city that is firmly in charge of writing its own narrative, fearlessly embracing the future through design, technology and global culture,” said Anthony Ingham, Global Brand Leader, W Hotels Worldwide.
Hilton Hotels & Resorts has revealed that its largest development pipeline in the
Middle East is in Saudi Arabia with 35 new hotels planned in the kingdom.
The hotel chain is expanding its footprint throughout the region with the kingdom having the largest number of Hilton hotels in development, it was announced at the recent the Saudi Hotel Investment Conference.
Carlos Khneisser, Vice President of development, Mena said, “We’ve been operating in the kingdom since 1992 and have grown very strong relationships with owners over that time. This has allowed us to grow to 11 hotels and notably to build a pipeline of 35 new hotels under development, which will add over 10,000 new rooms in the coming three to five years. This represents our largest pipeline in the Middle East and the confidence we have in
the strength of the market with increasing demand for business, leisure and religious tourism.”
Religious tourism makes up the bulk of Saudi Arabia's tourism with over two million visitors annually. Over the past three years, business tourism is growing at an increasing rate. The tourism sector in Saudi Arabia has grown at a much faster rate than the wider economy, according to reports by the Saudi Tourism Information and Research Center (MAS). Tourism revenues rose from SR57.3 billion (USD 15.2 billion) in 2004 to an estimated SR211 billion in 2018.
This upward trend is expected to continue for both the hospitality and tourism industries. The government’s diversification mandate is clear - Tourism is set on a trajectory to make the highest contributions to GDP from the non-oil sectors.
Dubai's Gloria Hotel & Apartments, the hospitality product of Al Ghaith
Holdings, will be officially rebranded to Two Seasons Hotel & Apartments.
The property becomes the first Two Seasons hotel in the UAE and boasts 1,010 rooms and suites in a prime location directly opposite to Dubai Internet City metro station. The new brand will still be an alcohol-free property but applying ‘BYO’ system.
Freddy Farid, Managing Director of Two Seasons Hotel Management said, “The creation of our homegrown brand and the upgrading of our current property will certainly enhance ur guest interaction, by offering personalised service and quality standard to our customers."
Two Seasons Management Company is also planning to launch new hotels in Dubai and Morocco.
Arjaan by Rotana unveils major facelift
First W Escape resort opens in the Middle EastHilton plans 35 new hotels in
Saudi Arabia
Two Seasons to debut in Dubai
UPDATEHospitality
16 February 2019
In Conversation
ROYAL ARABIAN CONTINUES TO DEVELOP NEW MARKETS
Keeping the competitive advantage of the GCC region in mind, what are the new products/ services you would be offering this year? Considering the market trends and a wide range of products especially in the UAE, we have contracted special deals with various hotels, theme parks and other attractions to offer value for money to our guests. We offer added value on our packages, such as special offers on kids accompanying parents stay free, with free entry to some of the attractions. Royal Arabian has always delivered great service with affordable packages. We continue to serve our guests with the same philosophy.
Royal Arabian Destination Management majorly caters to the luxury and uber luxury traveller segments. Are you upgrading your services in the luxury segment?We are known as a Premium Destination Management Company in the UAE. We have always catered to the luxury segment of our business with a focused approach through a well-experienced team. We maintain high standards to cater to the luxury segment by partnering with top class hotels, yacht companies, limousine companies and top notch restaurants. We have a separate department
catering to the on-site demands of these luxury and uber luxury travellers. We also have a brand new fleet of vehicles to cater to this segment.
Which GCC country is showing a shifting demand for leisure tourism and MICE tourism? What are the contributing factors, according to you?In UAE, Abu Dhabi and Ras Al Khaimah have been able to grab the attention of leisure tourism and MICE segment. These destinations have great beach and city hotels with remarkable venues for leisure and events. Department of Culture and Tourism – Abu Dhabi has taken noteworthy initiatives to support leisure, MICE
and destination weddings. These destinations offer value for money. Oman also is a fabulous destination which has made great inroads into various markets including India.
Would you like to comment on the MICE and wedding business from your top source markets?For us, India has been our top source market for MICE and weddings. We have noticed an increase in queries for our MICE department, which has won projects and many are in the pipeline to confirm. We continue to bid for more projects for 2019 to 2020. We have closely
worked with UAE government initiatives on familiarisation trips to the UAE for corporates and MICE segments of India market. We will continue to increase our efforts through our dynamic sales team in India to achieve our objectives.
What according to you are the key advantages of the UAE region and what are the changes required in attracting more tourist influx from across the globe?UAE with its strategic geographic location has always been a popular destination for Asian, European, African, Russian, Middle Eastern and many other global markets. There is no other country in this region, with such great infrastructure and facilities, to cater to the tourism market. With quick visa approval process, many nationalities are enjoying entry visas on arrival into UAE. India has been consistently contributing the highest number of tourists staying in the hotels of UAE. I am sure the UAE government will come up with more initiatives to attract tourists from India.
How has 2018 been a year for Royal Arabian and what is your agenda for 2019? 2018 has been a great year of expansion for us. We have invested heavily into infrastructure development, Information Technology to simplify workflow, additional fleet of coaches and training our team to deliver great experiences. 2019 will be an interesting year for us as we will consolidate our market share in various markets and continue to develop new ones.
Enlightening about the 2019 agenda of Royal Arabian Destination Management planning
to consolidate its share in various markets, Managing Director, Naveen Saldanha further gives a glimpse into the new product offerings
for luxury and uber luxury traveller segments
Diversifying travel experiences
Naveen SaldanhaBy Kritika Dua
ROYAL ARABIAN HAS ALWAYS DELIVERED GREAT SERVICE WITH AFFORDABLE
PACKAGES. WE CONTINUE TO SERVE OUR GUESTS WITH THE SAME PHILOSOPHY.
17February 2019
MIDDLE EAST CARRIERS WITNESS AIR TRAVEL DEMAND SLOWDOWN IN 2018
Middle East carriers registered the slowest year-over-year (y-o-y) international air traffic growth in 2018, recording a 4.2 per cent increase in demand compared to 2018, during which a growth of 6.9 per cent was reported. According to the figures released by the International Air Transport Association (IATA), it was the second year in a row of moderating demand growth. Capacity climbed 5.2 per cent and load factor slipped 0.7 percentage point to 74.7 per cent. The deceleration in growth reflects the impact of policy measures and geopolitical tensions, including travel restrictions and the temporary ban on large portable electronic devices. Traffic actually declined 0.1 per cent y-o-y in December but this may reflect volatility in data.
Asia-Pacific airlines led the international air traffic growth across all regions in 2018, with a 7.3 per cent y-o-y increase, followed by Latin American airlines (up 6.9 per cent), European carriers (up 6.6 per cent), African airlines (up 6.5 per cent), North American airlines (up 5.0 per cent) and Middle East carriers (up 4.2 per cent). International passenger traffic in 2018 climbed 6.3 per cent compared to 2017,
down from 8.6 per cent annual growth the year before. Capacity rose 5.7 per cent and load factor climbed by 0.4 percentage point to 81.2 per cent.
Furthermore, domestic air travel climbed 7.0 per cent in 2018, which was unchanged from the rate in 2017. All markets showed annual growth, led by India and China, which both posted double-digit annual increases. Capacity rose 6.8 per cent and load factor was 83.0 per cent, up 0.2 percentage points compared to 2017. The global passenger traffic results for 2018 showed that demand (revenue passenger kilometres or RPKs) rose by a healthy 6.5 per cent compared to full-year 2017. Although this represented a slowdown compared to the 2017 annual growth of 8.0 per cent, it was another year of above-trend growth. Full-year 2018 capacity climbed 6.1 per cent and load factor edged up 0.3 percentage point to a record 81.9 per cent, exceeding the previous high set in 2017.
December RPKs rose 5.3 per cent against the same month in 2017, the slowest y-o-y pace since January 2018 and a continuation of the trend that saw demand growth decelerate to an annualised rate of five per cent over the course
of the 2018 second half compared to a nine per cent pace in the first half. “2018 was another year of strong passenger demand, as aviation continued to support the global economy. We expect similar, if somewhat moderating performance in 2019. Nevertheless, slowing growth in the second half of 2018, coupled with concerns over issues including Brexit and US-China trade tensions, are creating some uncertainty to this positive outlook,” said Alexandre de Juniac, IATA’s Director General and CEO.
“Aviation continued to demonstrate why it is the `Business of Freedom', in 2018. We safely transported more than 4.3 billion passengers. These people used air connectivity to conduct trade and business, reunite with friends and loved ones, explore the world and in some cases, even to begin new lives. Aviation makes the modern world possible but we depend on borders that are open to people and trade to be effective. In 2019, we will be strong advocates against a rising tide of protectionism and trade conflict, so that the Business of Freedom can continue to do its part to make the world a more prosperous and happier place,” said de Juniac.
CAPACITY CLIMBED 5.2 PER CENT AND LOAD FACTOR SLIPPED 0.7 PERCENTAGE POINT TO 74.7 PER CENT
Report
18 February 2019
UPDATE
Passenger traffic across Asia-Pacific and the Middle East climbed up in November 2018, rising 3.8 per cent and 2.7 per cent respectively, new
data showed.According to data from Airports Council International Asia-Pacific, the
Middle East recorded mixed results. Bahrain (BAH) reported the highest growth in the region with a 15.3 per cent increase in total passenger traffic, followed by Amman (up 11.5 per cent) and Muscat (up 11.3 per cent). Dubai (DXB), the largest hub in the Middle East, posted a negative growth rate of -0.8 per cent.
Despite a slowdown in the overall pace of growth in Asia-Pacific, India continued to lead with approximately 8.0 per cent growth in total passenger traffic compared with last year, while also demonstrating signs of moderation in both the international and domestic sectors. Delhi (DEL), the largest airport in the nation, reported only marginal growth of one per cent during the month, likely impacted by a temporary runway maintenance closure that reduced operations. The three airports with the most total passenger volume increase were: Bangalore (up 23.8 per cent), Ahmedabad (up 21.8 per cent) and Hyderabad (up 11.1 per cent).
In terms of air freight, Asia-Pacific and the Middle East experienced a decline of 2.1 per cent and 0.7 per cent, respectively, amid a weakened global economy and reduction in manufacturing activities.
UAE's Etihad Airways and Jordanian flag carrier, Royal Jordanian (RJ), have announced a new codeshare partnership which will provide their
customers with greater access to key leisure and business destinations in North Africa, Europe, Canada, Asia and Australia. The codeshare flights are now open for sale, with the first travel date from February 15.
This is the first such partnership between the two airlines, who offer multiple daily services between their respective hubs in Abu Dhabi and Amman.
The partnership will see Etihad Airways place its ‘EY’ code on Royal Jordanian’s flights from Abu Dhabi via Amman’s Queen Alia International Airport to Larnaca and Berlin, while Algiers, Tunis, Vienna and Montreal will be added to the agreement soon. In turn, Royal Jordanian will initially place its ‘RJ’ code on Etihad Airways services from Amman to Abu Dhabi and vice versa and then from the UAE capital to Brisbane and Seoul.
ME, Asia-Pacific see increase in traffic in Nov
Etihad, Royal Jordanian ink codeshare dealThe Immigration Bureau of Thailand has partnered with VFS
Global to offer the new eVisa On Arrival (eVOA) service that will enable a faster and more convenient arrival process for travellers from 21 countries, including Saudi Arabia, India, China, Ukraine etc.
Travellers who are eligible to use the online eVOA service provided by VFS Global will receive their travel authorisation from the Immigration Bureau of Thailand prior to their departure from their country of origin.
The 21 countries include Saudi Arabia, Andora, Bulgaria, Bhutan, China, Cyprus, Ethiopia, Fiji, India, Kazakhstan, Latvia, Lithuania, Maldives, Malta, Mauritius, Papua New Guinea, Romania, San Marino, Taiwan, Ukraine, Uzbekistan. The eVOA service will be available from February 14. Zubin Karkaria, CEO, VFS Global, said, "It is an honour to work with the Immigration Bureau of Thailand and Thai Airways to ensure a more convenient and faster service for travellers to Thailand, while maintaining the security and integrity of the visa process."
Dubai Airports Company said work is progressing well on the Aviation City project, which is being jointly developed with
Dubai World Central on a sprawling 145-sq-km area in Dubai South located next to the Expo 2020 site.
The project is aimed at providing a base for the regional and international civil aviation industry and place the UAE in the global list of countries with vital technology industries, said HH Sheikh Mohammed bin Rashid Al Maktoum, the UAE Vice President, Prime Minister and Ruler of Dubai, while on a visit to the project site.
He lauded the joint working team from the Dubai Airports Company and Dubai World Central - led by Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Civil Aviation Authority, Chairman and Chief Executive of Emirates airline and group and Chairman of the Dubai Airports Company - for its efforts, performance, monitoring, implementation and creativity. Highlighting the role of the aviation industry, Sheikh Mohammed said it was a major driver of development and economic prosperity, in strengthening the national economy.
Saudi travellers to get evisa on arrival to Thailand
Dubai Aviation City on track for 2020 opening
Aviation
UPDATE
19February 2019
Sharjah Airport records a new number of passengers
handled in 2018, with over 12.04 million passengers in 2018 and 11.36 million in 2017, the year-on-year growth was six per cent, a media report said.
The number of scheduled and unscheduled flights also increased by 4.68 per cent in 2018, with 77.62 thousand flights in 2017 and more than 81.26 thousand flights last year.
Air freight traffic through the Airport reached 132.66 thousand tons in 2018, the sea-air freight increased by 27.27 per cent to 13.64 thousand tons. The highest number of passengers handled 1.211 million was recorded in August and the airport recorded the highest growth rate decreased
by 13.33 per cent, in June.In terms of aircraft movements,
the number of flights peaked in August with 7,708 trips, while the highest growth rate decreased by 10.39 per cent - in July.
Ali Salim Al Midfa, Chairman of Sharjah Airport Authority, said, "Sharjah Airport’s excellent results in 2018 in terms of the growth in the number of passengers, flights and freight reflects the airport’s outstanding status, which is rising steadily based on programmes and plans designed to ensure that the airport keeps up with the Emirate of Sharjah’s developments in different areas in line with the aspirations of our wise leadership and the expectations of passengers and customers."
Oneworld, a major global airline alliance, recently unveiled a radical transformation of the global association in celebration of its 20th
anniversary.The moves are designed to increase the value that oneworld delivers
to customers and its member airlines into its third decade, while reflecting the substantial changes in the marketplace and the industry since oneworld took off on February 1, 1999.
Oneworld’s transformation includes:• A new oneworld digital platform that will bring to life in the
digital era the alliance’s core promise of seamless connectivity for customers flying on multi-sector, multi-airline journeys, via the convenience of their preferred member airline’s mobile app or website – without having to download any additional app or enter more log-in credentials.
• An increased level of alliance co-location projects at a number of key airports around the world. The alliance also has plans to unveil the first oneworld branded, developed and managed lounge later this year.
• A fresh approach to corporate sales, enabling oneworld to respond much faster to requests for alliance contracts, which currently generates USD one billion a year for member airlines. Since trials of the new process began six months ago, revenues have risen 10 pc.
Saudi Arabia's General Authority of Civil Aviation (GACA) has launched eight
initiatives targeting various sectors in the field of civil aviation and logistical services.
The initiatives are part of the National Industrial Development and Logistics Program, one of the Kingdom’s Vision 2030 programs aimed at transforming the country into a leading industrial power and an international logistics platform, GACA said in a statement.
The initiatives are as follows:• Establishment and expansion of airports to
meet the expectations of air traffic growth.
• Achieve the highest standards of aviation safety with full compliance with international safety standards.
• Increase the efficiency and capacity of air cargo services in the kingdom by developing freight cities in Riyadh, Jeddah and Dammam. Improve ground handling services and apply best practices in regard to flights schedule, ticket prices and customer experience.
• Develop navigational systems and procedures to improve the efficiency of airspace use.
• Apply best practices for flight scheduling, domestic air ticket prices and for the
supported air routes for the Public Service Obligation (PSO).
• Boost employment of locals in the aviation section
• Implement the best international technology and innovation to improve sector performance and customer experience. This initiative aims to establish a dedicated unit for managing innovation within GACA. Furthermore, develop technical and information systems and communication networks in the air transport sector.
• Improve overall customer experience at the Kingdom’s airports.
Sharjah Airport logs over 12m passengers in 2018
Oneworld airline alliance marks 20th anniversary
Saudi GACA to develop aviation sector
Aviation
H O T E L & S U I T E S B Y W Y N D H A M
AJMAN
B Y W Y N D H A M
BEACH HOTEL AJMAN
Sheikh Khalifa Bin Zayed Street P.O. Box 31631 Ajman UAEPhone: 971 6 7031 11 Fax: +971 6 7403 [email protected] | ramadaajman.com
Sheikh Humaid Bin Rashid Al Nuaimi Street, P.O. Box 15554, Ajman, U.A.EPhone: +971 6 701 4444 Fax: +971 6 [email protected] | wyndhamgardenajman.com
Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, P.O. Box : 18888, U.A.E. Phone: 971 6 742 9999 Fax: +971 6 7421 999 [email protected] | ramadabeachajman.com
H O T E L & S U I T E S B Y W Y N D H A M
AJMAN
B Y W Y N D H A M
BEACH HOTEL AJMAN
Sheikh Khalifa Bin Zayed Street P.O. Box 31631 Ajman UAEPhone: 971 6 7031 11 Fax: +971 6 7403 [email protected] | ramadaajman.com
Sheikh Humaid Bin Rashid Al Nuaimi Street, P.O. Box 15554, Ajman, U.A.EPhone: +971 6 701 4444 Fax: +971 6 [email protected] | wyndhamgardenajman.com
Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, P.O. Box : 18888, U.A.E. Phone: 971 6 742 9999 Fax: +971 6 7421 999 [email protected] | ramadabeachajman.com
22 February 2019
Hotel Feature
Contemporary and Urban
Casting a spell of splendour with its opulent accommodation, impeccable dining options and warm Arabian hospitality in the heart of this dynamic city, Shangri-La Hotel, Dubai provides its patrons with endless experiences to cherish
By Kritika Dua
Location:The 42-storeyed hotel is housed on Sheikh Zayed Road and is a 15-minute drive from Dubai International Airport and just five minutes from the Dubai Convention Centre and World Trade Centre. Dubai’s crowd-pleasing beaches are near the strategically located hotel that sits opposite to Dubai International Financial Centre (DIFC). Meeting the shopping and sightseeing needs with the The Dubai Mall and Burj Khalifa, in the close proximity, Shangri-La Hotel, Dubai offers comfort, convenience and excellence.
Shangri-La Hotel, Dubai
23February 2019
Lavish Living Spaces:Shangri-La Hotel, Dubai features a mélange of traditional luxury and modern amenities, with its each room offering wonderful views from a sophisticated setting. Guests are presented with choice of 302 luxurious rooms and suites. The categories are Premier King, Premier Twin, Deluxe King, Deluxe Twin, Horizon Deluxe King, Horizon Deluxe Twin, Horizon Executive King, Horizon Premier King, Horizon One-Bedroom Suite and Presidential Suite. Those staying in the Horizon Club rooms enjoy its various privileges including an access to the Horizon Club Lounge with complimentary refreshments throughout the day, private health club and indoor infinity pool. Besides which, the hotel also boasts of 126 fully-furnished serviced apartments from studios to three-bedroom units with city and sea views, respectively.
Rejuvenate Your Senses: With the skilled therapists customising a personal spa journey for the guests, offering ultimate indulgence as well as top-notch service and facilities allowing guests to relax and rejuvenate at Shangri-La Hotel, Dubai. Achieve balance and peace of mind at Chi, The Spa, where the principles of vitality, fitness and beauty seamlessly blend in unique therapies. The vegan and `Sense of Place' treatments provide unmatched pampering. It’s the first hotel in the city to introduce its own meditative colouring facilities in-rooms to help enhance the guest well-being. Treat your body to a relaxing retreat in the sauna and steam rooms. There is a gymnasium with technogym equipment, movement studio, squash and tennis court.
Events, Meetings and Celebrations:An ideal address for both large and small functions as well as intimate gatherings with the meeting rooms and ballrooms designed in a new-fashioned manner featuring state-of-the-art audio-visual equipment. The experienced event management team at the hotel ensures the functions run smoothly. The Al Nojoom Grand Ballroom is divisible into two smaller rooms and Al Bader Junior Ballroom can accommodate close to 500 guests. The seven additional function rooms (Nasreen,Yasmin, Arjawan, Jihan, Sawsan, Rayhan and Zaafran) are the perfect breakout rooms or venues for smaller events. A range of dining options ensures all culinary tastes are well-catered be it a grand feast for a wedding celebration or a business dinner for a company event. The Shangri-La Events Collection and Golden Circle Event Planner Rewards, an industry-leading meeting and events loyalty programme for meeting and travel professionals is valid across the Shangri-La, Kerry and Hotel Jen portfolio. The rooftop terrace on Level 42 makes for a perfect backdrop for cocktail receptions and intimate gatherings.
Hotel Feature
24 February 2019
The WorldAROUND
ENCHANTING EGYPT
By Sayanti Halder
Known for its celebrated history and majestic architecture, the ‘Gift of Nile’, Egypt has always been in every traveller’s list of favourites. A tribute to its inexpressible splendour,
the Egyptian landscape is quite remarkable, especially considering that it is a country composed mostly of sand and dust. With a variety of all-year-round activities and travel destinations, embedded with luxe and innovation, ‘the Land of Pharaohs’ is a matchless
destination with its unparalleled travel attractions as it digs its way up for discerning travellers of all segments and ages
The marvels knitted with opulence and glory
Middle EastFOOTPRINTING
25February 2019
Sharm el-Sheikh is an exclusive resort town between the desert of the Sinai Peninsula and the Red Sea. Less than half a century ago, it was a small Bedouin village and today, known for its sheltered sandy beaches, clear waters and coral reefs, it is Sinai Peninsula's major tourism centre and one of the world's top diving destinations. After a busy day of touring, one may visit the Naama Bay, which is home to many of Sharm’s high-end hotels. It is also a vital site for scuba and snorkelling in the Straits of Tiran including Gordon, Thomas and Jackson reefs. Ras Muhammad National Park is a major diving destination with marine life around the Yolanda reefs and the Thistlegorm wreck. Sharm el-Maya, another beach spot in the area, offers Bedouin goods in its old market. Farther north, Nabq Protected Area is a reserve for water birds and marine animals. With excellent beaches, beautiful coral reefs and some of the best diving spots in the world, Sharm el-Sheikh can be the perfect destination to unwind the mind.
Cairo is chaos at its most magnificent, breathtaking and striking manner. From above, the indistinct roar of the muezzins' call to prayer echoes out from duelling minarets. Below, car horns bellow tuneless symphonies amid avenues of faded 19th-century grandeur lined with colossal Fatimid and Mamluk monuments. To unwind from one’s busy schedule, travellers may choose to visit the Cairo Festival City, City Stars, Golf City Mall El Obour or Manial Palace. Furthermore, with a Light & Sound show by the Giza pyramids, a ballet-show or a concert at the opera house, a visit to the National Circus and Cairo Tower, shopping at Khan El Khalili bazaar and dining at a floating restaurant or Al Azhar Park, this city is where you really get a feel of the Egyptian street life. One may also consider visiting the Old Cairo for its religious complexes, Al Azhar mosque, the Citadel or a folklore night at one of its cultural centres such as the Mahka Al-Qalaa and the Wekalet Bazaraa.
SHARM EL-SHEIKH: Savour the pearl of the Red Sea
CAIRO: Look beyond the pyramids
Middle EastFOOTPRINTING
26 February 2019
Regarded as the ‘Jewel of the Nile’, Aswan is an ideal spot for shopping in the old bazaars and soaking the colourful Nubian villages. Speaking for itself, more as a destination for the one-day trips, the Aswan and Luxor boast the other side of the blue-collar culture, aptly suited for a relaxing outing. Luxor has often been called the world's greatest open-air museum, as the number and preservation of the monuments in the Luxor area are unparalleled anywhere else in the world. Likewise, Aswan, Egypt's sunniest southern city, shares the ancient frontier with southern Africa and has a distinct African atmosphere while the Nile is at its most beautiful, flowing through amber desert, granite rocks and tropical plants. The Aswan Botanical Garden, Philae Temple and the famous High Dam of Egypt, which is considered to be an engineering miracle are some of the ‘must-visit’ places in Aswan. Scattered across the landscape are the riches from the temples of Karnak and Luxor in the east to the Valley of Kings, Valley of Queens and many more on the west bank. Travellers can try a ride on a hot-air balloon or a horse carriage by the River Nile.
Founded in 331 BC by Alexander the Great, Alexandria offers fascinating insights into its celebrated Greek past. For a tireless-day, enhance your seed of curiosity by visiting the Royal Montazah Gardens, Library of Alexandria (largest library in the world), Cavafy’s Museum, the Greco-Roman Museum along with the Fine Arts Museum in Alexandria. Another budding destination for any and every segment of tourist visiting Alexandria is Sidi Abdel Rahman, which is about 142 km to the west of Alexandria boasting several beach resorts. Visitors can experience Egypt's royal life by visiting Montazah Palace Gardens, explore the ruins of a Roman theatre alongside a Ptolemaic temple, see the iconic mummies of Egypt in the catacombs of Kom El Shoqafa or simply admire the harbour waters of Ras el-Tin Palace, at the oldest port in the world. For a more enchanting beach getaway, one can book a full-day private beach for a big group enjoying several beach activities. Reputed for possessing the Library of Alexandria (largest library in the world) also known as one of the Seven Wonders of the World, Alexandria is an experience of a lifetime that shouldn't be missed.
LUXOR-ASWAN: Indulgence in the Egyptian way
ALEXANDRIA: Soak in the glorious past
Middle EastFOOTPRINTING
28 February 2019
UPDATEWhat's on
Dnata, one of the world’s largest air services providers, continues to drive innovation
in the Middle East aviation industry by launching a new resource management system in Dubai, UAE.
The new system, which includes a leading-edge software platform and advanced analytic tools, will help the company optimise operations and efficiently manage its 20,000 employees and resources at Dubai International Airport (DXB) and Dubai World Central (DWC).
The implementation of dnata’s new resource management system is expected to significantly enhance operational efficiency, improve employee productivity and support better on-time performance. The new platform will also allow dnata to apply further innovative technologies in its operations, including artificial intelligence-driven solutions and autonomous vehicles, in the
next years.The new system will be gradually
implemented across dnata’s ground handling and cargo operations from June 2019. The technology will be provided by INFORM, the leading supplier of resource management systems to ground operations in the world.
Steve Allen, Divisional Senior Vice President, UAE Airport Operations, dnata, said, “Innovation is at the heart of dnata and is key to deliver the next generation airport experience in Dubai. Our new, cutting-edge resource management system will enable us to plan and manage the world’s largest ground handling operations at a level never seen before in the industry.”
“The new system will improve efficiency across our operations, which will benefit all dnata stakeholders, including our customers, suppliers, employees, as well as Dubai passengers,” he added.
Decision-makers and opinion-formers from the Chinese and international travel
industry will impart their knowledge at the third ITB China Conference 2019, set to take place from May 15 to 17 at the Shanghai World Expo Exhibition and Conference Centre.
With 4,000 attendees featuring 120 outstanding speakers and 70 topics last year, ITB China Conference can build on the success of the 2018 event. This year the conference is once again expecting the leading travel organisations and tourism officials active in the Chinese market.
Top speakers from China’s leading travel service provider and Conference Partner Ctrip, Partner Hotel Wyndham, Partner
limousine services Shouqi, Mafengwo and many more will provide exciting insights into their expanding markets. China’s travel think tank kicks off with the opening keynote speech by James Liang, Chairman of Ctrip, on May 15 at 10.10 am in Room A. The three-day conference will provide key insights relating to nine topics: “Destination”, “Travel Tech”, “Online Travel”, “MICE”, “Business Travel” and “Education and Job Day”. For the first time, the conference topics are being extended to cover all aspects relevant to “Themed Travel”, “Customised Travel” and “Hotel Marketing & Distribution” due to the shifting of Chinese traveller’s behaviour as the ITB China Travel Trend Report recently
Dnata launches new resource management system
ITB China conference to examine Chinese travel sector trends
Construction work on a major theme park in Dubai has come to a halt as a syndicated
finance facility is no longer available, a report said.
The Six Flags theme park project has been put on hold following a strategic review of its future development plans and capital deployment said a report.
“In the intervening period, actions, including formal notification by Six Flags, resulted in funders’ concerns being raised specifically in relation to the revised projections for the Six Flags Dubai project,” the report said, citing DXB Entertainment, developer of the theme park.
“As a result, the syndicated finance facility intended for utilisation as part of the development of the Six Flags branded theme park is no longer available, and the Six Flags Dubai project cannot proceed at this time," it said.
DXB Entertainments said the scope of its strategic review will be adjusted and an update will be provided in due course.
The Festival City, one of the main events held during the fifth edition of the Bahrain
Shopping Festival ‘Shop Bahrain’, concluded on February 2 with tremendous success, attracting 103,615 visitors from inside and outside the kingdom since its launch on January 17.
The Festival City included a number of family-oriented activities including carnival games, an outdoor market and live performances including daily musical bands in addition to various food vendors.
“It gives us great pleasure to witness the success of the ‘Festival City’, which has exceeded expectations. This year, we ensured to host a festival which included exciting activities suitable for the entire family. This comes in line with Bahrain Tourism and Exhibitions Authority’s long-term strategy to further develop the tourism sector, which contributes towards the Kingdom’s economy and the 2030 Economic Vision,” said the Chief Executive Officer of BTEA, Shaikh Khaled bin Humood Al Khalifa.
Dubai's Six Flags theme park put on hold
Bahrain's Festival City draws more than 100,000 visitors
30 February 2019
Appointments
SOUFFIAN ZAERAOUINovotel & Adagio Abu Dhabi Al Bustan has appointed Souffian Zaeraoui as Complex General Manager. Zaeraoui has 15 years of experience in the hospitality industry. Prior to this, he was the Hotel Director at Novotel & Adagio Dubai Al Barsha. He began his career with Marriott and Sofitel Hotels in Paris and then joined Novotel Cardiff Centre in UK. Zaeraoui opened the Pullman Gurgaon Central Park in India as Operations Manager.
HANS SCHILLERHilton Capital Grand Abu Dhabi has appointed Hans Schiller as General Manager. Schiller has over 26 years of hospitality experience, working across the Middle East and Africa in countries including the UAE, Egypt, Nigeria and the Kingdom of Saudi Arabia, among others. He was previously Cluster General Manager of Hilton Abu Dhabi and Hilton Al Ain. Schiller joined the Hilton family in 2008 as Director of Operations for Hilton Alexandria Green Plaza in Egypt.
NEVIL D’SOUZAR Hotels has announced the appointment of Nevil D’souza as Commercial Director for its Dubai properties. D’souza will be responsible for the overall sales and marketing strategies of the group’s four hotels in the emirate namely Ramada by Wyndham Downtown Dubai, Hawthorn Suites by Wyndham JBR, The Retreat Palm Dubai MGallery by Sofitel and ibis Styles Jumeira Dubai. He brings in over 15 years of experience in the hospitality and tourism industry in his new role.
CLARA DE LAMARadisson Blu Hotel, Dubai Deira Creek has announced the appointment of Clara De Lama as senior Public Relations and Marketing Manager. Prior to her new post, De Lama was the Public Relations and Marketing Manager at Southern Sun Hotel in Abu Dhabi, where she had worked since May 2016. She began her hospitality career in 2006 and has also worked in various positions in Switzerland and the Middle East.
DAVID HARB Hyatt Regency Dubai & Galleria has appointed David Harb as General Manager. Harb has held several positions with Hyatt, beginning with Hyatt Regency New Orleans. He then went on to work at Hyatt Hotels in Georgia, Florida, Illinois and Washington, USA, before moving to Hyatt Regency Dubai as Director of F&B. Harb later became the Executive Assistant Manager at Grand Hyatt Dubai, before being promoted as the Hotel Manager for Grand Hyatt Dubai.
JEROME BRIETMarriott International, Dubai appoints Jerome Briet as Chief Development Officer (CDO) for the Middle East and Africa, where he will oversee and drive growth through new-build, conversion and franchise opportunities across new and established markets. Briet was previously the Regional VP, mixed-use development for the Middle East and Africa. With over 15 years of industry experience, he first joined Marriott International in 2012.
NIKHIL SATWANIHyatt Regency Dubai & Galleria has appointed Nikhil Satwani as Director of Sales & Marketing. In this role, Satwani will oversee and strategise sales, marketing, revenue and events initiatives. He began his career as an Events Executive with Courtyard by Marriott, Ahmedabad, India and later worked as Assistant Sales Manager - National Sales for The Oberoi Group, India. Satwani joined Grand Hyatt Dubai as a Convention Sales Manager. He was earlier Director of Sales at Grand Hyatt Dubai.
NICOLAS MESSIANEmirates Palace Hotel, Abu Dhabi has appointed Nicolas Messian as Hotel Manager. Messian joins from the The Ritz-Carlton Toronto, where he held a similar position. He will now work closely with General Manager, Martin Cramer, who has been at Emirates Palace since 2018. Messian will oversee the daily operations of the luxury property and work on implementing key strategies and new initiatives. He has also been associated with The Dorchester, London and One&Only Royal Mirage, Dubai.
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ALL IN ONEINCREDIBLELOCATION
Play the hero with your favourite Hollywood characters across
action-packed movie rides and attractions.
Enjoy a uniquely themed dining, retail and entertainment destination with four vibrant districts, located at the heart of Dubai Parks and Resorts.
Riverland™ DubaiThe world’s first
Bollywood theme park with rides and attractions based on some of Bollywood’s biggest blockbusters.
BOLLYWOOD PARKS™ DubaiMOTIONGATE™ Dubai
The ultimate theme parkfor families with kids aged 2-12. Withover 40 LEGO® themed rides, shows, attractions and building experiences.
Check in to this Polynesian themed hotel, dedicated to
families and friends who want to stay close to all the fun.
Splash your way through20 water slides and attractions in the region’s only water park designed for
families with kids aged 2-12.
LEGOLAND® Water Park Lapita™ HotelLEGOLAND® Dubai
WELCOME TO YAS ISLAND ABU DHABIA world of opportunity awaits you at Yas Island! Located just 25 minutes to Abu Dhabi and only 45 minutes to Dubai, guests will discover worlds within worlds as they explore the various charms Yas Island has to offer.
Thrill. Adventure. Imagination. Curiosity. Joy. That’s what moments are made of at Ferrari World Abu Dhabi. With 37 record-breaking rides & attractions for everyone in the family, your spark could be closer than you think.
Enjoy a variety of premium motorsport events, or take part in a driving experience in Yas Marina Circuit’s own fleet.
Abu Dhabi’s largest mall offers an exciting range of enhanced shopping concepts, more than 400 retailers, 20-screen VOX cinema and Fun Works.
White sands, crystal clear waters and natural mangrove surroundings make Yas Beach a serene escape from the bustle of the island.
Feel the buzz of the crowd at the city’s largest open-air, live venue from musical legends to cutting edge new talent.
Splash into over 40 rides, slides and attractions at the Middle East’s leading waterpark and enjoy everything from the region’s first water cinema to the world’s longest suspended rollercoaster.
On the western shores of the island, overlooking the sparkling Arabian Gulf, Yas Links is a picture perfect golf course.
From 3-5 stars, Yas Island’s range of internationally branded hotels provides 2200 rooms and more than 15 world clas restaurants for you to choose from.
‘The place to be’ with it its long corridors, sea views, 7 al-fresco restaurants and children’s play areas. Here, jet cruises and yachts take you to the tranquil sunset glow along the Abu Dhabi coast.
FIND YOUR SPARK IN NEW THRILLS
EXPERIENCE EVERYTHING YOU’VE IMAGINED!
WATER’S GREATEST PLAYGROUND
EXPERIENCE THE ROAR OF FORMULA 1® RACING
GET A LITTLE SUN, SAND AND SURF
7 INTERNATIONAL HOTELS FOR GOOD NIGHT’S SLEEP
BE WHERE IT’S ALL HAPPENING
LIVE ACTION AT YAS ISLAND’S OUTDOOR ENTERTAINMENT VENUE
DINE, DOCK, DISCOVER
TAKE A SWING AT YAS ISLAND’S CHAMPIONSHIP GOLF COURSE
Enjoy six uniquely themed lands, 29 state-of-the-art rides, interactive family-friendly attractions and unique live entertainment at the world’s first ever Warner Bros. branded indoor theme park.
Sign up today at experiencehub.comto enjoy exclusive partner discounts on tickets and packages.
TM & © DC., TM & © HB., TM & © TEC., TM & © WBEI. (s19)
